Statement re Trading Update

FOR IMMEDIATE RELEASE 6 OCTOBER 2003 ONLINE TRAVEL CORPORATION PLC TRADING UPDATE The board of Online Travel Corporation plc ('OTC' or the 'Company'), the travel technology and distribution group, announces a trading update prior to the end of OTC's current financial year. It is currently expected that preliminary results for the year ending 31 October 2003 will be released during January 2004. Overview 2003 has been characterised by difficult trading conditions and the impact of external events. Despite this OTC has continued to grow overall gross sales and has developed further the automation and flexibility of its products. Recent enhancements to our systems that allow major third party travel companies to offer e-commerce channels to their customers have strengthened our position in the online travel sector and will allow us to leverage further our investment in technology. The contract to provide e-commerce solutions for Thomas Cook, one of the world's leading travel groups, announced earlier today, significantly endorses the quality and flexibility of OTC's systems and also demonstrates the Company's progress in becoming a major supplier of e-commerce solutions to the travel industry. The board of OTC is confident that this and the benefits of increasing automation will underpin the Company's performance in 2004. Sales The sales growth momentum experienced by the travel sector post the Iraq war eased during the very hot summer months and, as a result, expectations of overall gross sales for the current year have been revised Despite the difficult trading conditions, the direct leisure business continued to attract customers in 2003 due to the flexibility, quality and range of its products. We expect to report overall growth in sales in this division of approximately 41 per cent compared to last year. We are pleased with the success of our umbrella brand, onlinetravel.com, as more and more customers recognise the value and convenience of our build-your-own holiday product. We intend to increase the marketing support given to the onlinetravel.com brand in 2004. The business travel sector continues to be challenging. Several new contracts in the pipeline are indicative of a recovery, however, we expect to record a decline in gross sales in this division in 2003 of approximately four per cent over the previous year. Gross margins Gross margins in the travel sector have been under pressure as travel suppliers look at ways to reduce their own costs. Whilst our gross margins for the second half of the year show an improvement on the 12.8 per cent achieved in the first half of the year, overall gross margins for the year will show a slight decline on the previous year. We believe that preferred status with leading travel suppliers is therefore crucial to maintain margins. In this regard we are pleased to announce that our British Airways Preferred Partnership has been extended until March 2005. Our preferred supplier status extends to many leading airlines and hotel suppliers and is an indication of the added value that access to our large and diverse demographic customer base can bring to travel suppliers. We are encouraged by the continued migration from retail to higher margin merchant bookings for our hotel business, and the increase in customers using our build-your-own holiday product that generates higher margins than flight only sales. Costs OTC is, fundamentally, an automated business and we are continually seeking to reduce the manual interventions necessary to fulfil transactions and, therefore, to minimise our costs. In this regard, new technology to automate payment reconciliation and ticket fulfilment will be rolled out this month. As a result of this increasing automation, we expect to reduce headcount and consolidate the number of locations from which we operate. Whilst this exercise will result in some exceptional costs in the last quarter of the current year, we expect to achieve annualised cost savings of approximately £1.8 million in 2004. Commenting on trading, Mark Jones, Chief Executive, said: 'Today's contract with Thomas Cook is a significant achievement for OTC. While concentrating on growing our revenues through our media sites and through third party travel business, we will continue to remove costs across our business. We now have a solid, automated business infrastructure in place which offers out customers a quick and efficient service. We will continue to consolidate and strengthen our market position which will place us in a good position in to reap benefits in 2004 from our investments. I look forward to updating our shareholders further in due course.' For further information, please contact: Online Travel Corporation plc Mark Jones, Managing Director (8am - 10am) Tel +44 (0) 7977 411 337 Mark Simpkins, Finance Director (10am onwards) Tel +44 (0) 7887 767 735 CardewChancery Richard Fallowfield Tel: +44 (0) 20 7930 0777 Jeanette Hamster Tel: +44 (0) 20 7930 0777
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