Directorate Change

10 January 2011 DIRECTORATE CHANGE Changes to the Capita Group Board The Capita Group Plc ("Capita") announces that it has made a number of changes to the Group Board, broadening its composition to support the continued growth of the Company. The Board is pleased to announce the appointment of Vic Gysin and Andy Parker to the Group Board as Joint Chief Operating Officers with immediate effect. Vic Gysin joined Capita in 2002 and is currently the Divisional Director for Capita's Insurance and Investor Services Division. Prior to assuming this position he headed up the Integrated Services Division, containing many of Capita's major central government contracts. Since joining Capita he has overseen the successful implementation and delivery of a number of our key contracts. Previous to Capita he held a senior sales and operational role in Nokia Networks and spent 12 years as a regular senior officer in the British Army. Vic is an experienced business director with strong leadership and management skills. Andy Parker joined Capita in 2001 and is currently the Divisional Director for Capita's ICT, Health and Business Services Division. Prior to assuming this position he held a number of senior finance director positions across the Group including most recently three years as Senior Divisional Finance Director of all Capita's non-regulated businesses. Previous to Capita he was commercial manager for Phoenix IT Group and held senior finance roles within Misys PLC. Andy is a Chartered Accountant and has extensive commercial and financial experience. As part of these changes, Simon Pilling has stepped down from the Board and is leaving the Group. Simon joined Capita in 1999 and has served on the Group Board since 2006 as joint and then sole Chief Operating Officer. He has played a key role in ensuring the quality of our operational delivery and contributed strongly to the success of the Group. Paul Pindar, Chief Executive of the Capita Group Plc, commented, "These changes to the Board are being made to support the next stage of our continued growth. Both Vic Gysin and Andy Parker have strong operational and commercial experience, build excellent working relationships with clients and have proved exceptional leaders of their respective divisions. We are very confident that Vic and Andy will make an excellent contribution as members of the Board and warmly welcome them to their new roles. "My Board colleagues and I would like to take this opportunity to thank Simon Pilling for his hard work and outstanding contribution to the success of Capita over the last 11 years. Since joining the Group Board in 2006, Simon has overseen our impressive operational performance and was particularly instrumental in establishing our thriving Indian operations. We are grateful for the robust operational structure which he leaves as his legacy. With his considerable commercial insight, we are sure he will continue to be successful in his future career and we wish him well. These changes to the Board will ensure we have a talented and substantial team in place to continue supporting the success of Capita going forward." Ends Notes: The Company has no further information to be disclosed under paragraph 9.6.13 of the UK Listing Authority Listing Rules. For further information: The Capita Group Plc Tel: 020 7799 1525 Paul Pindar, Chief Executive Shona Nichols, Corporate Communications Director Media enquiries Capita press office Caroline Mooney Tel: 0207 654 2152 or 020 7654 2399 (out of hours) Notes to editors The Capita Group Plc is the UK's leading provider of BPO and integrated professional support service solutions. With 36,000 people at more than 300 sites, including 62 business centres across the UK, Ireland, the Channel Islands and India, the Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2009 of £2,687 million. Further information on The Capita Group Plc can be found at: http://www.capita.co.uk

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