18 May 2006
18 May 2006
Partnership renewal from Lawson Software for
offshore development centre
Offering product and customer initiatives through improved ways of working
Xansa, the outsourcing and technology company, and Lawson Software, a leading
provider of enterprise resource planning (ERP) solutions, are pleased to
announce that Lawson is renewing its partnership with Xansa for software product
maintenance. The three year renewal builds upon the existing partnership under
which Xansa manages Lawson's product maintenance services via an offshore
development centre (ODC) at its facilities in Chennai.
In 2004 Lawson identified the need for a high quality offshore partner to
maintain, enhance and support its ERP product suite. The aim of the partnership
was to bring reduced annual maintenance costs and enhanced delivery
capabilities, whilst fulfilling stringent security requirements and successfully
transitioning product knowledge in extremely tight timeframes.
On being awarded the contract, Xansa established a dedicated ODC of around 70
people which has since grown to approximately 100 people today. This provided
the resources and infrastructure to perform product support, maintenance and
enhancement services. Xansa and Lawson worked jointly on defining, implementing
and managing the environment required to perform the software maintenance and
enhancement work. In addition Xansa provided business process consulting
services to help Lawson to align their product development unit with Capability
Maturity Model Integration (CMMI) standards.
Working with Xansa has helped Lawson to reduce the cost of product maintenance,
improve quality and turnaround times, enabling them to reinvest in critical
research and development. The ODC has also helped Lawson to reduce time to
market for new product releases and achieve higher customer satisfaction by
responding faster on maintenance fixes.
Commenting on the announcement, John Mulchrone, VP, Product Development, Lawson
"We initially selected Xansa because of their experience, commitment to quality
and strong foundation of long-term customer relationships. Throughout this
partnership Xansa has continued to demonstrate these attributes, delivering good
quality services in tight timescales. Working with Xansa has enabled us to
reduce the costs of the service whilst improving quality and increasing the
speed at which we can go to market. The ODC has also freed up our technical
resource to focus on new initiatives and new products."
Commenting on the announcement, Alistair Cox, Chief Executive Xansa, said:
"Xansa has been able to make a real difference to Lawson and its customers and
we are delighted by their decision to renew their partnership with us. Results
to date are a testament to this partnership, clearly demonstrating how we can
leverage our significant offshore operations to serve customers globally,
without the need for extensive local infrastructure. We will continue to
utilise the best offshore opportunities to enable Lawson to do even more with
their business in the future."
Gordon Stuart Giles Sanderson, James Melville-Ross
Finance Director, Xansa Financial Dynamics
Tel : + 44 (0)8702 416181 Tel : + 44 (0)20 7831 3113
Xansa is an outsourcing and technology company. Committed to delivering
guaranteed business outcomes through a combination of technology and process
expertise, Xansa gives its clients the freedom to do more with their business.
Strong relationships, commercial innovation and an integrated Indian delivery
capability ensure that Xansa drives real and long-term cost reductions,
performance improvements and new ways of working tailored to each client. The
services Xansa provides are Business and Technology Consulting, IT
Implementation, IT Outsourcing and Business Process Outsourcing. Head-quartered
in Reading, Berkshire, Xansa is listed on the London Stock Exchange (LSE: XAN)
and has over 6,800 people in the UK and India.
About Lawson Software
Lawson Software provides software and service solutions to 4,000 customers in
manufacturing, distribution, maintenance and service sector industries across 40
countries. Lawson's solutions include Enterprise Performance Management, Supply
Chain Management, Enterprise Resource Planning, Customer Relationship
Management, Manufacturing Resource Planning, Enterprise Asset Management and
industry-tailored applications. Lawson solutions help customers simplify their
businesses or organizations by streamlining processes, reducing costs and
enhancing business or operational performance. Lawson is headquartered in St.
Paul, Minn., and has offices around the world. Visit Lawson online at
This information is provided by RNS
The company news service from the London Stock Exchange IIDLIR