Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Business Post Group (UKM)

  Print      Mail a friend       Annual reports

Thursday 11 July, 2002

Business Post Group

AGM Statement

Business Post Group PLC
11 July 2002

                                                                    11 July 2002

                         BUSINESS POST GROUP PLC
                         CHAIRMAN'S AGM STATEMENT
                          'an encouraging start'

At the AGM today of Business Post Group plc, one of the UK's leading express
delivery companies, the Chairman, Peter Kane, issued the following update on
current trading and prospects:

'I am pleased to report an encouraging start to the financial year.  Parcel
revenues in the three months ended 30 June 2002 were 14% ahead of the equivalent
period in the prior year.  In addition to the impact of the contract with FedEx,
which commenced in September 2001, revenues also benefited from strong levels of
new business and improved levels of customer retention, more than offsetting the
effects of the turnover lost following the collapse of Tiny Computers at the end
of January 2002.

Our strategic investments, notably in our franchise network and our newer and
smaller businesses (HomeServe, International, UK Today and UK Mail), have
increased our costs, as expected.  However, our cost base remains tightly
managed, service performance levels remain very high and, as a consequence, our
overall results to date are in line with plan.

UK Today, our nationwide same-day courier business, is currently operating from
19 of our depots (ahead of schedule) and is now in profit.

The results of our initial trial of UK Pallet Express, a new priority service
for pallet-based consignments, have been encouraging.  In order to exploit
opportunities for the further development of this service, we have appointed a
sector specialist as Managing Director to run this as a separate business rather
than as part of Express.

Initiatives are being pursued vigorously across all areas of the Group and our
strategic investments are already yielding results. The Board continues to
believe that further progress can be expected in the current year'.

Notes for Editors:

Business Post is estimated to be the UK's joint fourth largest express delivery
company with a market share that has risen progressively to over 6% from a
national operational hub in Birmingham and from 63 depots, of which 43 are
franchised.  Business Post operates primarily at the top end of the
business-to-business market, focusing mainly on overnight deliveries via its
Express network, with a customer base which exceeds 18,000 business accounts.

In addition to Express, Business Post's other businesses are HomeServe,
International, UK Today and UK Mail.  HomeServe is the Group's
business-to-consumer parcels business, and provides a high quality next day
service to residential addresses.  International is responsible for all
shipments coming into and leaving the UK and Eire, its business having been
boosted by a contract with FedEx, the world's largest express transportation
company, to be its UK Global Service Participant.

UK Today is the Group's nationwide same-day courier service, and UK Mail is
Business Post's business mail subsidiary.  UK Mail has been granted a one-year
interim licence by the independent postal services regulator, Postcomm, for 
'downstream' access to Royal Mail's local delivery network.  Charges for access
to Royal Mail's network are currently in the process of being determined by


Business Post Group plc

  Paul Carvell (Chief Executive)                    0121 335 1111
  Peter Fitzwilliam (Finance Director)              01753 706070

Bankside Consultants Limited

Charles Ponsonby                                    020 7444 4166

                      This information is provided by RNS
            The company news service from the London Stock Exchange

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