23 November 2005
23 November 2005
Lloyds TSB agree outsource deal with Xansa
Xansa provides flexibility to meet
increasing customer demands
Lloyds TSB has announced a strategic business process outsourcing partnership
with Xansa, the outsourcing and technology company.
Xansa currently delivers complex, industry-specific back office processes to
Lloyds TSB and, under this new 5 year contract, Xansa will take on the delivery
of further back office processes enabling the group to redeploy its resources to
provide even better and more personalised customer services.
Xansa was selected because of its ability to meet Lloyd TSB's requirement for
quality, industry-leading productivity and step-change cost efficiency.
Commenting on the announcement, Ian Thompson, Director of Group Operational
Services, Lloyds TSB said:
"To maintain our strong competitive position, it's crucial that we focus on
providing the right service to our customers in a cost efficient way. Our
partnership with Xansa expands our Indian capability and provides greater
flexibility to our service operations."
Commenting on the announcement, Alistair Cox, Chief Executive of Xansa said:
"This contract builds on Xansa's strategy of delivering back office processes to
the financial services industry. It will further strengthen our position as
UK's leading provider of back office processes from India."
Gordon Stuart Giles Sanderson, James Melville-Ross
Finance Director, Xansa Financial Dynamics
Tel : + 44 (0)8702 416181 Tel : + 44 (0)20 7831 3113
Xansa is the outsourcing and technology company. Committed to delivering
guaranteed business outcomes through a combination of technology and process
expertise, Xansa gives its clients the freedom to do more with their business.
Strong relationships, commercial innovation and an integrated Indian delivery
capability ensure that Xansa drives real and long-term cost reductions,
performance improvements and new ways of working tailored to each client. The
services Xansa provides are Business and Technology Consulting, IT
Implementation, IT Outsourcing and Business Process Outsourcing. Head-quartered
in Reading, Berkshire, Xansa is listed on the London Stock Exchange (LSE:XAN)
and has over 6800 people in the UK and India.
This information is provided by RNS
The company news service from the London Stock Exchange