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Wednesday 30 January, 2002

QA PLC

Preliminary Results

QA PLC
30 January 2002



                                                30 January 2002


                            QA plc

    Preliminary Results for the year ended 30 November 2001

QA  plc,  the  specialist in IT training and consulting,  today
announces  Preliminary Results for the year ended  30  November
2001.

Highlights
  *  Turnover from continuing operations was £53.1  million,
     5.9% down against the previous year

  *  Operating  profit  from  continuing  operations  before
     goodwill amortisation was £3.1 million (2000: £5.1 million
     before exceptional items)

  *  The  loss  on ordinary activities before tax  was  £1.2
     million (2000: loss of £17.4 million)

  *  The  proposed final dividend per share is  0.5p  (2000:
     4.0p), giving a dividend per share for the full year of 2.3p
     (2000: 5.8p)

  *  In  response to weak market conditions, management took
     vigorous action during the year to match QA's cost base and
     structure to the opportunities available:
       -    the annualised spend has been reduced by over £5 million
       -    the sales approach has been made more 'client-centric'
       -    the  product and service offering has been refreshed
       -    the quality of systems and reporting structures has been
            improved

  *  QA's operational gearing is high - improvements in trading
     will be reflected immediately in improved financial results

Keith Burgess, Executive Chairman, commented:

'The year to 30 November 2001 has been challenging.  Conditions
in  our  markets turned down sharply in the spring and remained
difficult  for the rest of the year.  The management  team  has
not  shied from taking the decisions needed to respond to these
conditions,  acting  immediately  to  make  our  business  more
efficient and our methods and approach more effective.

'QA entered the current year better structured and prepared  to
be  successful  in  its market than for  some  time.   We  have
strengthened  our management team, refocused our  sales  effort
and  enhanced our range of products and services. We  are  well
positioned  to withstand the current adverse market  conditions
and,  from  our position of market leadership, take  profitable
advantage of the upturn when it comes.'

For further information please contact:

QA plc                                            020 7656 8484
Keith Burgess, Executive Chairman

Weber Shandwick Square Mile                       020 7950 2800
Nick Oborne/ Louise Robson/ Sally Lewis




                                                30 January 2002


                            QA plc
                               
    Preliminary Results for the year ended 30 November 2001
                               
                     Chairman's Statement

The year to 30 November 2001 has been challenging.  Conditions
in our markets turned down sharply in the spring and remained
difficult for the rest of the year.

In  response,  we  have taken vigorous action  to  match  the
company's  cost base and structure to the opportunities  that
are  available  to serve our clients, and to position  QA  to
take advantage of the upturn when it arrives.


Results

Turnover  for the continuing operations at £53.1 million  was
5.9%  down  on last year with our training activities  faring
slightly better than consulting.  Operating profit for these,
before  goodwill  amortisation was £3.1 million  (2000:  £5.1
million before exceptional items), giving an operating margin
of 5.8% compared with 9.0% last year.  With the strong action
taken  to  reduce costs from May onwards, we were  still  not
able  to  match  fully the pace of the revenue reduction  and
profitability was subsequently affected.

With net interest income at £0.1 million, pre-tax profits for
continuing operations before goodwill amortisation were  £3.2
million, compared with £4.6 million before exceptionals  last
year,  which  translates to a reduction in adjusted  earnings
per share of 18.9% to 3.0 pence.

Dividends

The  Board proposes to pay dividends for the year of 2.3p per
share  (2000: 5.8p).  The payment has been reduced this  year
to  a  level that is covered by earnings. Going forward,  the
directors will re-balance the interim and final payments  and
look to increase the dividend as earnings growth allows.

Our Market

At  the  time of the interim results announcement in July  we
stated  that,  following the downturn in April and  May,  the
outcome for the full year depended on our historically strong
last quarter.  In the event the market continued to retrench.

Industry surveys report that the market has shrunk as companies
have  responded  to  the  economic conditions  and  uncertain
prospects  by  cutting back on what they see as discretionary
expenditure, including training and consulting services.

We cannot predict when the market will begin to improve but we
remain convinced that our clients will require our solid core
of services as they adapt to meet new conditions.  We do not,
however,  expect to see any upturn before the second  quarter
of  the current financial year and do not foresee that demand
will return at the same rate as it went away.

Our market remains fragmented.  Current conditions will be more
difficult  for the large number of smaller operators  in  our
areas  of  activity than they are for us.  A benefit  of  the
current  environment is that we expect  to  emerge  from  the
downturn  with  our strong, market leading  position  further
enhanced.

Performance

As a result of the market conditions, the trading results are
not as we would have hoped at the beginning of the year.

The  management team has not shied from taking the  decisions
needed to respond to these conditions, acting immediately  to
make our business more efficient and our methods and approach
more effective.

Over  the  second half of the year we reduced QA's annualised
cost  base  by over £5 million.  This action will not  hinder
our  ability  to  take  profitable advantage  of  any  market
upturn.   It  leaves  us  a  much  sharper,  more  commercial
organisation with a degree of operational gearing  that  will
see  any  improvements  in trading reflected  immediately  in
improved financial results.

Implementation of Strategy

While considerable attention has necessarily been devoted  to
responding  to  the  difficult  market  conditions,  we  also
carried  out a strategic review of the business to  determine
its direction in the medium term and initiated related change
programmes.

We have concluded that our success will be dependent on being
ever  closer  to  our clients, delivering real  solutions  to
their  technology and people development problems. This  will
require   us   to  adapt  over  time  our  marketing,   sales
strategies, products and services as well as the systems that
support our operations and our customers.

We  have addressed the manner in which we approach our market
and  have  acted to ensure that we continue as a  leader  not
only  in  our share of the market, but in offering  the  best
services  and  products.   We  have  restructured  our  sales
approach to become more 'client-centric', focussing on  major
clients  where  we  can build long term  relationships  which
benefit both parties.

We have refreshed our portfolio of offerings to respond to new
technologies and to increase the relevance of what we provide
to  our  clients. Our eLearning, eProcurement  and  eTracking
services  have  been extended and we plan  to  develop  these
further.

We  have also acted to improve the quality of our systems and
reporting  structures.  Order  books  in  our  industry   are
inherently  shorter  than in some others,  but  we  now  have
significantly tighter control and improved visibility of  all
areas of the business.


The Board and Employees

Rob  Burnham,  Operations Director, and Charles Grant,  Sales
Director, stepped down from the Board on 14 December 2001 and
3  January 2002 respectively. QA is grateful to them both for
their contributions to the development of the business.

During the year we established a new operations board and the
operational  responsibilities of the former  Board  directors
have   been  seamlessly  transferred.  I  believe  that   the
management  team  now  in  place  possesses  the  skills  and
qualities  to  take  QA forward to achieve  the  success  our
employees and shareholders deserve.
In  a  service-led company such as ours, the company  is  the
people  who work within it.  Whilst we have had to make  some
hard  decisions  over the year, I am very  grateful  for  the
commitment and motivation shown by all our staff.

Outlook

QA entered the current year better structured and prepared to
be  successful  in its market than for some  time.   We  have
strengthened our management team, refocused our sales  effort
and enhanced our range of products and services.

We are well positioned to withstand the current adverse market
conditions and, from our position of market leadership,  take
profitable advantage of the upturn when it comes.


For further information please contact:

QA plc                                            020 7656 8484
Keith Burgess, Executive Chairman

Weber Shandwick Square Mile                       020 7950 2800
Nick Oborne/ Louise Robson/ Sally Lewis


QA plc
Preliminary Results for the Year Ended 30 November 2001
Consolidated Profit and Loss Account

                                                         2001        2000
                                      Notes                £m          £m
------------------------------------------------------------------------------
Turnover                                                        
                                                                
Continuing operations                        1           53.1        56.4
                                                                
Discontinued operations                      1            2.2        84.3
                                                      ---------   ----------  
                                                         55.3       140.7
                                                                
Operating (loss)/profit                                         
                                                                
Operating profit before goodwill                     
amortisation                                              3.1         4.5
Goodwill amortisation                                    (4.4)       (3.8)
                                                                
Continuing operations                        1           (1.3)        0.7
                                                                
Discontinued operations                      1           (0.7)       (7.2)
Utilisation of 2000 provision                             0.7             
                                                            -        (7.2)
                                                      ---------   ----------  
                                                         (1.3)       (6.5)
                                                                
Provision for loss on sale of fixed            
asset - continuing                                          -        (2.9)
Net loss on sale of discontinued operations                 -        (8.1)
Profit on sale of investment -   continuing                 -         0.6

                                                            -       (10.4)
                                                      ---------   ----------  
Loss on ordinary activities before interest              (1.3)      (16.9)
                                                              
Net interest receivable/(payable)                         0.1        (0.5)
                                                      ---------   ----------  
Loss on ordinary activities before taxation              (1.2)      (17.4)
                                                       
Tax on loss on ordinary activities            2           0.5         1.2
                                                      ---------   ----------  
Loss on ordinary activities after tax                    (0.7)      (16.2)
                                                           
Dividends                                                (1.8)       (5.1)
                                                      ---------   ----------  
Transfer from reserves                                   (2.5)      (21.3)
                                                      =========   ==========  
Basic loss per share                          3          (0.8)p     (18.4)p
                                                      ---------   ----------  
Fully diluted loss per share                  3          (0.8)p     (18.4)p
                                                      ---------   ----------  
Adjusted earnings per share*                  3            3.0p        3.7p
                                                      ---------   ----------  
Adjusted fully diluted earnings per share*    3            3.0p        3.7p
                                                      ---------   ----------
                                                                
*  Adjusted to exclude discontinued operations, operating and non-
operating exceptional items and goodwill amortisation

There are no recognised gains or losses other than the loss for the
year.



QA plc
Consolidated Balance Sheet
As at 30 November 2001

                                                    2001            2000
                                                      £m              £m
                                               ------------     -----------   
              
Fixed assets                                                    
                                                                
Intangible assets                                   61.0            66.0
                                                                
Tangible assets                                      8.1            11.9
                                                                
Investments                                          2.9             2.9
                                               ------------     -----------   
                                                    72.0            80.8
                                               ------------     -----------   
             
Current assets                                                  
                                                                
Stock                                                0.1             0.5
                                                                
Debtors                                             11.0            24.6
                                                                
Cash at bank and in hand                             7.4            15.3
                                               ------------     -----------
                                                    18.5            40.4
                                               ------------     -----------   
Creditors - amounts due within one year                       
                                                                
Borrowings                                          (9.8)           (8.2)
Other creditors                                    (15.9)          (37.6)
                                                   (25.7)          (45.8)
                                                ------------     -----------  
Net current liabilities                             (7.2)           (5.4)
                                                ------------     -----------  
            
Total assets less current liabilities               64.8            75.4
                                                                
Creditors - amounts due after more than one year             
                                                                
Borrowings                                          (0.1)           (5.3)
Other creditors                                        -            (0.4)
                                                    (0.1)           (5.7)
                                                                
Provisions for liabilities and charges              (1.7)           (3.3)
                                                ------------     -----------  
Net assets                                          63.0            66.4
                                                ------------     -----------  
Capital and reserves                                            
                                                                
Called up share capital                              8.8             8.8
                                                                
Deferred share capital                               2.6             3.5
                                                                
Share premium                                       45.4            45.4
                                                                
Other reserves                                       1.5             1.5
                                                                
Profit & Loss account                                4.7             7.2
                                                ------------     -----------  
Equity shareholders' funds                          63.0            66.4
                                                ------------     -----------  
            

QA plc
Preliminary Results for the Year Ended 30 November 2001
Consolidated Cash Flow Statement

Reconciliation of operating loss to net cash flow from
operating activities

                                   2001            2001       2001       2000
                             Continuing    Discontinued      Total      Total
                                     £m              £m         £m         £m
                         -----------------------------------------------------
                                              
Operating loss                     (1.3)              -       (1.3)      (6.5)
                                                                        
Goodwill amortisation               4.4               -        4.4        4.5
                                                                        
Depreciation                        2.0               -        2.0        4.2
                                                                        
Loss on fixed asset disposals       0.1               -        0.1          -
                                                               
Decrease in stock                     -             0.1        0.1        0.3
                                                                        
Decrease/(increase) in debtors      4.3            (1.3)       3.0       13.9
                                                                   
Decrease in creditors              (4.6)           (4.6)      (9.2)      (6.4)
                                                                     
(Decrease)/increase in provisions  (0.9)           (0.7)      (1.6)       0.3
                                  -----------------------   ------------------
Net cash inflow/(outflow)   
from operating activities           4.0            (6.5)      (2.5)      10.3
                                  -----------------------   ------------------


QA plc
Preliminary Results for the Year Ended 30 November 2001
Consolidated Cash Flow Statement

                                                             2001        2000
                                                               £m          £m 
                                                       -----------------------
Net cash (outflow)/inflow from operating activities          (2.5)       10.3
                                                                     
Returns on investments and servicing of finance                  
                                                                     
Interest received                                             0.7         0.6
                                                                     
Interest paid                                                (0.3)       (1.2)
                                                              0.4        (0.6)
                                                                     
Taxation                                                             
                                                                     
Corporation tax received/(paid)                               0.4        (3.5)
                                                                 
Capital expenditure and financial investment                     
                                                                     
Purchase of tangible fixed  assets                           (1.9)       (3.5)
                                                                
Purchase of fixed asset investments                             -        (2.9)
                                                                 
Fixed asset disposals                                         1.2         0.2
                                                                     
Sale of trade investment                                        -         0.9
                                                             (0.7)       (5.3)
                                                                     
Acquisitions and disposals                                         
                                                                     
Acquisition of businesses                                          
 - total impact on net (borrowings)/cash                        -        (5.5)
 - increase in borrowings (excluding overdrafts)                -         4.2
                                                        ----------    --------
Cashflow from acquisitions                                      -        (1.3)
                                                                     
Disposal of businesses                                             
 - consideration cash received net of costs                   3.8        31.0
 - cash disposed of with net assets sold                     (0.2)          -
                                                              
Cashflow from disposals                                       3.6        31.0
                                                        ----------    --------
                                                              3.6        29.7
                                                                     
Equity dividends paid                                        (4.9)       (5.0)
                                                        ----------    --------
Net cash (outflow)/inflow before financing                   (3.7)       25.6
                                                                     
Financing                                                           
                                                                     
Repayment of borrowings                                      (4.0)      (12.6)
                                                                     
Capital element of finance lease payments                    (0.2)       (0.4)
                                                                   
Net cash outflow from financing                              (4.2)      (13.0)
                                                        ----------    --------
(Decrease)/increase in cash in the year                      (7.9)       12.6
                                                        ----------    --------
                                                                     

QA plc
Preliminary Results for the Year Ended 30 November 2001
Notes

1.   Segmental report

The analysis of turnover by division and of turnover and operating
profit  between continuing and discontinuing operations  is  as follows:

                                                      Year      Restated Year
                                                  ended 30           ended 30
                                                  November           November
                                                      2001               2000 
                                                        £m                 £m
                                                               
Turnover                                                       
Continuing operations                                          
Training division                                     39.1               40.8
Consulting & other                                    14.0               15.6
                                                 -----------------------------
         
                                                      53.1               56.4
Discontinued operations                                2.2               84.3
                                                 -----------------------------

Total turnover                                        55.3              140.7
                                                 -----------------------------
            
Operating (loss)/profit                                        
Continuing operations                                          
Before exceptionals and goodwill                       3.1                5.1
Exceptional items                                        -               (0.6)
Goodwill                                              (4.4)              (3.8)
                                                 -----------------------------
                                                              
                                                      (1.3)               0.7
                                                               
Discontinued operations                               (0.7)              (7.2)
Utilisation of 2000 provision                          0.7                  -
                                                         -               (7.2)
                                                 -----------------------------
             
Total operating loss                                  (1.3)              (6.5)
                                                 =============================

Discontinued operations in 2001 relate to the Acuma business and in
2000 to Acuma and QA Myriad.

Exceptional items in 2000 relate to bad debt and accrued revenue
provisions.

Due to changes in the operating structure, it is considered that the
Group now operates as an integrated business in only one market
segment,  providing IT training and consulting  services  to  a
single UK customer base.  Turnover is analysed between the  two
major service lines to provide additional information.

Comparative turnover in the analysis above has been restated to be
consistent  with  the  revised  structure.  This  involved  the
reclassification of £3.6 million of turnover from  training  to
consulting in the year ended 30 November 2000.


2.   Tax on loss on ordinary activities

                                                           2001          2000
United Kingdom corporation tax at 30% (2000: 30%)            £m            £m

                                                             
Current year - continuing                                   0.9           0.3
Current year - discontinued                                (0.9)            -
Exceptional                                                   -          (0.6)
                                                       ----------   ----------
                                                              -          (0.3)
                                                             
Prior year - continuing                                    (0.3)         (0.7)
                                                              
Prior year - discontinued                                  (0.2)            -
                                                       ----------   ----------
                                                           (0.5)         (1.0)
                                                             
Deferred tax                                                 
                                                             
Current year                                                 
  Pre-exceptional                                             -           0.1
  Exceptional                                                 -          (0.6)
                                                       ----------   ----------
                                                              -          (0.5)
Prior year                                                   
  Pre-exceptional                                             -           0.2
                                                       ----------   ----------
                                                              -          (0.3)
                                                             
Overseas taxation                                            
Current year                                                  -           0.1
                                                       ----------   ----------
                                                           (0.5)         (1.2)
                                                       ==========   ==========

There  are  significant credits to the taxation charge  due  to
balancing  allowances arising on fixed assets sold as  part  of
the discontinued Acuma operation and from prior year provisions
where a number of issues have been resolved favourably.

3.   Earnings per share

                                   2001            2001     2000        2000
                                                  pence                pence
                                     £m       per share       £m   per share
                                 -----------------------   -------------------
                       
Basic loss                         (0.7)           (0.8)   (16.2)      (18.4)
Exceptional net loss on non        
operating items (net of tax)          -               -      9.9        11.2
Goodwill amortisation               4.4             5.1      4.5         5.1
                                 -----------------------   -------------------
IIMR earnings / (loss)              3.7             4.3     (1.8)       (2.1)
                                                                 
Operating loss from                                              
discontinued operations before
exceptional charges and
goodwill amortisation (net of tax)    -               -      3.1         3.5
Exceptional operating charges   
(net of tax)                          -               -      2.0         2.3
Discontinued operations tax credits(1.1)           (1.3)       -           -
                                 -----------------------   -------------------
Adjusted basic earnings             2.6             3.0       3.3        3.7
                                 -----------------------   -------------------
                                        
Fully diluted loss                 (0.7)           (0.8)    (16.2)     (18.4)
                                 -----------------------   -------------------
                               
Adjusted fully diluted earnings     2.6             3.0       3.3        3.7
                                 -----------------------   -------------------


    The  calculation of earnings per share is based upon a loss  on
    ordinary  activities  after  taxation  of  £0.7million  and   a
    weighted average of 86,306,000 (2000: 87,909,000) shares. Fully
    diluted earnings per share is based upon a weighted average  of
    86,306,000 (2000: 88,165,000) shares.

    There is no dilution in the current year in respect of outstanding
    share  options.   Dilution  in  the  prior  year  was  due   to
    outstanding share options only.

    Adjusted  earnings per share is based on continuing operations'
    profits  before  goodwill amortisation and operating  and  non-
    operating  exceptional  charges.  It is  considered  that  this
    gives a clearer representation of the underlying result for the
    Group.

4   The  results  for  the year ended 30  November  2000  are
    abridged   from  the  Group's  full  report  and  accounts   on
    which   the   auditors   gave  an  unqualified   opinion.   The
    Group's  full  report  and  accounts  for  the  year  ended  30
    November   2001   will   be  filed  with   the   Registrar   of
    Companies  in  due  course.  The  Group  accounts  include  the
    accounts  of  the  Company  and all its  subsidiaries  made  up
    to  the  end  of  the  financial  year,  which  is  within  one
    week  of  the  end  30  November. The accounts  have  therefore
    been  prepared  for  52  weeks ended 30  November  2001  (2000:
    53 weeks ended 2 December 2000).

5   Copies  of  the  Group's full report  and  accounts  will
    be   sent   to  all  shareholders  in  due  course.  Additional
    copies   will  be  available  from  the  Company's   registered
    office,   QA   plc,  Bridgford  House,  Heyes  Lane,   Alderley
    Edge, Cheshire, SK9 7JP.

6   The AGM will be held on 18 March 2002.

7   At  a  meeting  held on 25 January  2002,  the  Board  of
    QA   plc  recommended  payment  of  a  final  dividend  of  0.5
    pence  per  share  to be paid on 20 March 2002 to  holders of 10 
    pence ordinary  shares  on the   register  at  the  close  of  
    business  on  22 February 2002.

8   The  recommended  final  dividend,  together  with   the
    interim  dividend  already  paid, make  a  total  dividend  for
    the year of 2.3 pence, compared with 5.8 pence for 2000.

9   This   statement   constitutes  non-statutory   accounts
    within  the  meaning  of  Section  240  of  the  Companies  Act
    1985  and  was  approved  by  the  Directors  and  agreed  with
    the    Company's   auditors   PricewaterhouseCoopers   on    30
    January 2002.






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