Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).

  • FEAnalytics.com
  • FEInvest.net
  • FETransmission.com
  • Investegate.co.uk
  • Trustnet.hk
  • Trustnetoffshore.com
  • Trustnetmiddleeast.com

For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.

COOKIES

In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.

HOW WE USE INFORMATION

We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.

ACCESS TO YOUR INFORMATION AND CORRECTION

We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

OTHER WEBSITES

Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONTACT

If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Stagecoach Group PLC (SGC)

  Print      Mail a friend       Annual reports

Monday 27 March, 2017

Stagecoach Group PLC

South Western rail franchise

RNS Number : 5433A
Stagecoach Group PLC
27 March 2017
 

27 March 2017

South Western rail franchise
 

Stagecoach Group plc ("Stagecoach") is disappointed that it has been unsuccessful in its bid for the new South Western rail franchise, which is due to commence in summer 2017. 

Stagecoach Group Chief Executive Martin Griffiths said: "We are proud to have operated the network under the South West Trains brand for more than 20 years and we are disappointed that we have been unsuccessful in our bid for the new franchise. 

"Over the past two decades, we have delivered real improvements for our customers right across the network. That success has been built on fantastic people, detailed knowledge of the business and strong relationships with our stakeholders and railway partners. But we have never thought our job was finished. 

"We believe we submitted a strong bid for the new South Western franchise. It offered a transformation in the travel experience for our customers, more investment to help the railway support the communities and economy of the south-west, as well as a substantial and deliverable financial benefit to taxpayers to help fund better public services.   

"We will be seeking detailed feedback from the Department for Transport on the various elements of our bid. 

 "I would like to thank all of our employees and partners who have been involved in delivering our vision for the railway in the south-west over the past two decades as well as those who contributed to our strong bid for the new franchise. I know they share our disappointment in the result. Nevertheless, we will continue to work hard on our part to deliver a professional service and meet our obligations in the final months of our current franchise."

ENDS 

For further information, please contact:
 

Analysts
 
Ross Paterson, Finance Director       01738 442111 
Bruce Dingwall, Group Financial Controller      01738 442111 

Media
 
Steven Stewart, Director of Corporate Communications    01738 442111 or 07764 774680 

Notes to Editors
 

Stagecoach Group


·    Stagecoach is an international public transport group, with operations in the UK, the United States and Canada. The Group employs around 40,000 people, and operates around 13,000 buses, coaches, trains and trams. 

·    Stagecoach is one of the UK's biggest bus and coach operators with around 8,500 buses and coaches on a network stretching from south-west England to the Highlands and Islands of Scotland. Low-cost coach service, megabus.com, operates a network of inter-city services across the UK. 

·    Stagecoach is a major UK rail operator, running the South West Trains, Island Line and East Midlands Trains networks. It also has a 49% shareholding in Virgin Rail Group, which operates the West Coast rail franchise, and a 90% shareholding in Virgin Trains East Coast, which operates the East Coast rail franchise. 

·    Stagecoach operates the Supertram light rail network in Sheffield. 

·    In North America, Stagecoach operates around 2,300 buses and coaches in the United States and Canada. megabus.com operates a network of inter-city coach services in North America. Stagecoach is also involved in operating commuter, transit, contracted, charter, airport shuttle and sightseeing services. 
For further information, go to www.stagecoach.com. 

South West Trains
 

Stagecoach Group has operated the South Western network under the South West Trains brand for the past 20 years, delivering extensive improvements for customers, including 

×     Doubling the number of passengers travelling on the network from 108million in 1996 to more than 230million today

×     Adding more than 400 extra train carriages and more than 45,000 more train services a year compared to 20 years ago

×     Replacing old 'slam door' rolling stock with a £1billion fleet of modern, safer and more comfortable trains, with a further £210million fleet of new trains to come in 2017

×     Pioneering better integration of train and track in partnership with Network Rail to provide better journeys for customers, including at times of disruption 

×     Driving plans which will deliver a 30% increase in train capacity at the busiest times of the day by 2018 - with further capacity improvements to come 

×     Helping deliver the successful Isle of Wight Rail Partnership (CRP) to create a sustainable and reliable rail network for communities on the island 

×     Investing in our depots and maintenance facilities to deliver amongst the most reliable trains in the country 

×     Providing better information for customers, including an industry leading social media presence with 240,000 followers, as well as more real time information at stations 

×     Investing in new digital tools for our customers, including an improved website and mobile app, as well as free on-train WiFi 

×     Introducing new customer ambassadors at stations, hundreds of new ticket machines and a real time video facility linked to a dedicated 24/7 customer contact centre. 

×     Investing in our people, providing better training and opportunities for career development 

×     Multi-million-pound improvements at stations, with an ongoing programme to deliver more fully accessible stations 

×     Building new car parks and introducing thousands of extra spaces to accommodate growth on the network 

×     Creating thousands of extra spaces for bicycles at stations to promote more sustainable travel options 

×     Regularly engaging with our customers and stakeholders through a programme of webchats, passenger forums and opportunities to meet directly with our management team 

×     Achieving amongst the best levels of customer satisfaction in London and the South East on one of the most complex and challenging networks 

 


This information is provided by RNS
The company news service from the London Stock Exchange
 
END
 
 
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