Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

 Information  X 
Enter a valid email address

Royal Mail PLC (RMG)

  Print      Mail a friend

Friday 24 January, 2014

Royal Mail PLC

Interim Management Statement

RNS Number : 4383Y
Royal Mail PLC
24 January 2014

24 January 2014        







Royal Mail plc (RMG.L) today issued the following Interim Management Statement covering the financial position and trading performance of the Group for the nine months ended 29 December 2013 and including the period from 30 September 2013 to date.


Moya Greene, Chief Executive Officer, Royal Mail plc, said:

"Our postmen and women have again delivered Christmas for the UK. We were delighted to see that people continue to send seasonal good wishes, with Christmas cards underpinning a like-for-like increase in our December stamped mail volumes. We remained the nation's number one parcel delivery company, handling 115 million parcels in the month of December alone. That's significantly more than any other carrier in the UK parcel market. GLS, our ground-based European parcels business, has performed well and is exploiting the growth opportunities in the Eurozone. Our financial performance to date is in line with our expectations and gives us confidence that we will deliver against our key value drivers for the full year."


Trading performance for the nine months ended 29 December 2013



·   Like-for-like revenue up 2%

·   Parcels accounted for 51% of revenue



·   Like-for-like revenue up 1%

·   Cost trends consistent with underlying performance in the first half


UK Parcels                                                    Like-for-like

Revenue                                  8%

Volumes                                  flat


·   As expected, our size-based pricing approach has driven significant growth in revenue, with parcel revenue up 8% on a like-for-like basis in the nine months

·   Parcels accounted for 41% of UKPIL revenue, compared with 38% in the nine months last year

·   As anticipated, parcel volumes were flat. We saw good growth in account parcel volumes, despite some customer reaction to possible industrial action, and Parcelforce Worldwide grew strongly. However, there were declines in consumer volumes, including large uneconomic items that exited the core network following the introduction of size-based pricing

·   Parcel volumes in the month of December were 115 million, a like-for-like increase, peaking at over 10 million parcels delivered on the busiest day. We handled significantly more parcels than any other carrier in the UK parcel market


UK Letters                                                     Like-for-like

Revenue                                   (3%)

                        Addressed letter volumes        (5%)


·   Total letter revenue declined by 3% on a like-for-like basis, compared with a 4% like-for-like decline in the first half, as the year-on-year impact of the London 2012 philatelic sales in the prior year has diminished

·   Addressed letter volumes declined by 5% on a like-for-like basis, compared with a 6% like-for-like decline in the first half, in line with our expected range of a 4%-6% decline. The improvement in the decline in addressed letter volumes was partly due to high levels of mailings from energy companies at the beginning of the second half. There was also a like-for-like increase in stamped mail volumes in December which included the impact of Christmas cards


GLS                                                                Like-for-like

Revenue                                   6%

Volumes                                   5%


·   GLS performed well continuing the trends seen in the first half, with good progress in Italy and the emerging European markets and the turnaround in France continuing. However sub-contractor rates in Germany continue to see upward pressure


Current trading and outlook


Overall, our trading and trends in the nine months ended 29 December 2013 and in the period from 30 September 2013 to date have been in line with our expectations and the first half.  As a result, we expect these trends, including the revenue and volume trends in UK parcels, to continue and have confidence that we will deliver results consistent with our key value drivers for the full year.


On 9 December 2013 we announced we had reached agreement in principle with the CWU on an agenda for growth, industrial stability and protections, including a three-year pay offer, and confirming the Pensions Reform. The ballot to recommend the pay agreement and confirming the Pensions Reform commenced on 22 January 2014 and runs until 5 February 2014.


No material events or transactions impacting the Group's financial position have taken place during the period from 30 September 2013 to date save as disclosed in the Interim Financial Report for the half year ended 29 September issued on 27 November 2013.


The results for the full year ending 30 March 2014 are expected to be announced on Thursday 22 May 2014.



1)   Like-for-like means adjusted for working days in UKPIL and for foreign exchange movements in  

      GLS. There were approximately the same number of working days in the nine months ended 29 December 2013 as there were in the same period last year

2)   To date means up to 23 January 2014, being the latest practicable date prior to the publication of 

      this Interim Management Statement

3)  The value drivers for the Group are as set out in Part VII paragraph 5 of the Royal Mail plc Prospectus dated 27 September 2013




Media Relations 

Mish Tullar

Phone: 07423 524 154

Email: [email protected] 


Beth Longcroft

Phone: 020 7449 8241

Email: [email protected]


Royal Mail press office out of hours: 020 3338 1007


Investor Relations

Catherine Nash

Phone: 020 7449 8297

Email: [email protected] 



Figures presented in this Interim Management Statement are not audited. This Interim Management Statement contains certain statements that constitute "forward-looking statements". Such forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual results, performance or achievements of the Group or industry results to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Persons receiving this release should not place undue reliance on any forward-looking statements.


The Group disclaims any obligation or undertaking to update or revise any forward-looking statements contained in this document to reflect any change in its expectations or any change in events, conditions or circumstances on which such statements are based unless required to do so by applicable law, the Prospectus Rules, the Listing Rules or the Disclosure and Transparency Rules of the Financial Conduct Authority. 


About Royal Mail plc:

Royal Mail plc is the parent company of Royal Mail Group Limited, the leading provider of postal and delivery services in the UK and the UK's designated universal postal service provider. UK Parcels, International and Letters (UKPIL) comprises the company's UK and international parcels and letters delivery businesses operating under the "Royal Mail" and "Parcelforce Worldwide" brands. Through the Royal Mail Core Network, the company delivers a one-price-goes-anywhere service on a range of parcels and letters products. Royal Mail has the capability to deliver to more than 29 million addresses in the UK, six days a week (excluding UK public holidays). Parcelforce Worldwide operates a separate UK network which collects and delivers express parcels. Royal Mail also owns General Logistics Systems (GLS) which operates one of the largest ground-based, deferred parcel delivery networks in Europe.

This information is provided by RNS
The company news service from the London Stock Exchange

a d v e r t i s e m e n t