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Thursday 19 December, 2019


Ofcom: Annual monitoring update on postal market

RNS Number : 4031X
Office of Communications
19 December 2019

19 December 2019


Annual monitoring update on the postal market


Ofcom has today published its eighth annual monitoring update on the postal market, for the financial year 2018-19.


The report sets out data and trends within the postal sector covering the six following areas:

·    The letters market;

·    The parcels market;

·    Consumer and business experience of postal services;

·    The efficiency of the Reported Business;

·    Financial performance of the Reported Business; and

·    Regulatory compliance.


The Reported Business is the part of Royal Mail responsible for the universal service, which requires Royal Mail to deliver to every address in the UK, six days a week, at a standard and affordable price.


The report is available on the Ofcom website:






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