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Tuesday 27 November, 2018


Ofcom: Annual monitoring update on postal market

RNS Number : 5126I
Office of Communications
27 November 2018

27 November 2018


Annual monitoring update on the postal market


Ofcom has today published its seventh annual monitoring update on the postal market, for the financial year 2017-18.


The report sets out data and trends within the postal sector covering the six following areas:

·     The letters market;

·     The parcels market;

·     Consumer and business experience of postal services;

·     The financial performance of the Reported Business;

·     Efficiency of the Reported Business; and

·     Regulatory compliance.


The Reported Business is the part of Royal Mail responsible for the universal service, which requires Royal Mail to deliver to every address in the UK, six days a week, at a standard and affordable price.


The report is available on the Ofcom website:




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