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Lloyds Banking Group (LLOY)

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Wednesday 31 July, 2019

Lloyds Banking Group

2019 Half-Year Results - News Release part 1 of 2

RNS Number : 2837H
Lloyds Banking Group PLC
31 July 2019
 

 

 

 

 

2019 Half-Year Results

News Release

 

Lloyds Banking Group plc

 

31 July 2019

 

 

 

 

 

 

 

 

Part 1 of 2

 

 

 

Y'

 

 

BASIS OF PRESENTATION

This release covers the results of Lloyds Banking Group plc together with its subsidiaries (the Group) for the six months ended 30 June 2019.

IFRS 16 and IAS 12 (further information in note 1 on page 67): The Group adopted IFRS 16 Leases from 1 January 2019 and as permitted elected to apply the standard retrospectively with the cumulative effect of initial application being recognised at that date; comparative information has not been restated. The Group has implemented the amendments to IAS 12 Income Taxes with effect from 1 January 2019 and as a result tax relief on distributions on other equity instruments, previously recognised in equity, is now reported within tax expense. Comparatives have been restated.

Statutory basis: Statutory information is set out on pages 58 to 108. However, a number of factors have had a significant effect on the comparability of the Group's financial position and results. Accordingly, the results are also presented on an underlying basis.

Underlying basis: The statutory results are adjusted for certain items which are listed below, to allow a comparison of the Group's underlying performance.

−     restructuring, including severance related costs, the rationalisation of the non-branch property portfolio, the establishment of the Schroders strategic partnership, the integration of MBNA and Zurich's UK workplace pensions and savings business;

−     volatility and other items, which includes the effects of certain asset sales, the volatility relating to the Group's hedging arrangements and that arising in the insurance businesses, insurance gross up, the unwind of acquisition-related fair value adjustments and the amortisation of purchased intangible assets;

−     payment protection insurance provisions.

Segment information: The segment results have been restated to reflect the transfer of the Cardnet business from Retail into Commercial Banking and certain equities business from Commercial Banking into Central items. The underlying profit and statutory results at Group level are unchanged as a result of these restatements.

Unless otherwise stated, income statement commentaries throughout this document compare the six months ended 30 June 2019 to the six months ended 30 June 2018, and the balance sheet analysis compares the Group balance sheet as at 30 June 2019 to the Group balance sheet as at 31 December 2018.

Alternative performance measures: The Group uses a number of alternative performance measures, including underlying profit, in the discussion of its business performance and financial position. Further information on these measures is set out on page 112.

 

FORWARD LOOKING STATEMENTS

This document contains certain forward looking statements with respect to the business, strategy, plans and/or results of the Group and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical facts, including statements about the Group's or its directors' and/or management's beliefs and expectations, are forward looking statements. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from forward looking statements made by the Group or on its behalf include, but are not limited to: general economic and business conditions in the UK and internationally; market related trends and developments; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; any impact of the transition from IBORs to alternative reference rates; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Group's credit ratings; the ability to derive cost savings and other benefits including, but without limitation as a result of any acquisitions, disposals and other strategic transactions; the ability to achieve strategic objectives; changing customer behaviour including consumer spending, saving and borrowing habits; changes to borrower or counterparty credit quality; concentration of financial exposure; management and monitoring of conduct risk; instability in the global financial markets, including Eurozone instability, instability as a result of uncertainty surrounding the exit by the UK from the European Union (EU) and as a result of such exit and the potential for other countries to exit the EU or the Eurozone and the impact of any sovereign credit rating downgrade or other sovereign financial issues; political instability including as a result of any UK general election; technological changes and risks to the security of IT and operational infrastructure, systems, data and information resulting from increased threat of cyber and other attacks; natural, pandemic and other disasters, adverse weather and similar contingencies outside the Group's control; inadequate or failed internal or external processes or systems; acts of war, other acts of hostility, terrorist acts and responses to those acts, geopolitical, pandemic or other such events; risks relating to climate change; changes in laws, regulations, practices and accounting standards or taxation, including as a result of the exit by the UK from the EU, or a further possible referendum on Scottish independence; changes to regulatory capital or liquidity requirements and similar contingencies outside the Group's control; the policies, decisions and actions of governmental or regulatory authorities or courts in the UK, the EU, the US or elsewhere including the implementation and interpretation of key legislation and regulation together with any resulting impact on the future structure of the Group; the ability to attract and retain senior management and other employees and meet its diversity objectives; actions or omissions by the Group's directors, management or employees including industrial action; changes to the Group's post-retirement defined benefit scheme obligations; the extent of any future impairment charges or write-downs caused by, but not limited to, depressed asset valuations, market disruptions and illiquid markets; the value and effectiveness of any credit protection purchased by the Group; the inability to hedge certain risks economically; the adequacy of loss reserves; the actions of competitors, including non-bank financial services, lending companies and digital innovators and disruptive technologies; and exposure to regulatory or competition scrutiny, legal, regulatory or competition proceedings, investigations or complaints. Please refer to the latest Annual Report on Form 20-F filed with the US Securities and Exchange Commission for a discussion of certain factors and risks together with examples of forward looking statements. Except as required by any applicable law or regulation, the forward looking statements contained in this document are made as of today's date, and the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statements contained in this document to reflect any change in the Group's expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments.
 

CONTENTS

 

 

 

 

Page 

Results for the half-year

Income statement - underlying basis

Key balance sheet metrics

Quarterly information

Balance sheet analysis

Group Chief Executive's statement

Summary of Group results

Underlying basis segmental analysis

15 

 

 

Divisional results

 

Retail

17 

Commercial Banking

19 

Insurance and Wealth

21 

Central items

23 

 

 

Other financial information

 

Reconciliation between statutory and underlying basis results

24 

Banking net interest margin and average interest-earning assets

25 

Volatility arising in insurance businesses

25 

Tangible net assets per share

26 

Return on tangible equity

26 

 

 

Risk management

 

Principal risks and uncertainties

27 

Credit risk portfolio

29 

Funding and liquidity management

44 

Capital management

49 

 

 

Statutory information

 

Condensed consolidated half-year financial statements

 

Consolidated income statement

59 

Consolidated statement of comprehensive income

60 

Consolidated balance sheet

61 

Consolidated statement of changes in equity

63 

Consolidated cash flow statement

66 

Notes to the consolidated financial statements

67 

Statement of directors' responsibilities

109 

Independent review report to Lloyds Banking Group plc

110 

 

 

Summary of alternative performance measures

112 

Key dates for the payment of the dividends

112 

Contacts

113 

 

 

 

 

 

RESULTS FOR THE HALF-YEAR

 

The Group has continued to make strong strategic progress during the first half of 2019 and delivered a good financial performance with market leading efficiency and returns. The economy has remained resilient although economic uncertainty has led to some softening in business confidence as well as in international economic indicators. In this environment our strategy continues to be the right one and we are well placed to support our customers and continue to help Britain prosper.

António Horta-Osório, Group Chief Executive

 

Strong strategic progress and the right strategy in the current environment

·    The economy has remained resilient however, as indicated at the first quarter results, the continuing uncertainty is having an impact and leading to some softening in business confidence as well as in international economic indicators

·    The Group has taken a prudent approach to growth and risk in recent years, whilst reducing costs and increasing the investment in the business for the benefit of our customers

·    Since the launch of GSR3 in 2018, the Group has invested £1.5 billion in improving customer experience, increasing efficiency and delivering superior returns. This investment means the Group is well placed to continue to support its customers, help Britain prosper and deliver sustainable returns for shareholders

 

Good financial performance with market leading efficiency and returns

·    Statutory profit after tax of £2.2 billion with strong return on tangible equity of 11.5 per cent; earnings per share of 2.7 pence

·    Robust underlying profit of £4.2 billion with slightly lower net income and expected higher impairment offset by lower total costs

·    Net income of £8.8 billion with a resilient net interest margin of 2.90 per cent, slightly lower average interest earning banking assets and other income, with other income benefiting from strong performance in Insurance and Wealth

·    Total costs of £4.0 billion down 5 per cent with operating costs down 3 per cent and remediation down 44 per cent. Market leading cost:income ratio further improved to 45.9 per cent and positive jaws of 3 per cent

·    Credit quality remains strong with a net asset quality ratio of 26 basis points

·    Additional PPI charge of £550 million in the second quarter driven by significant increase in information request volumes in the second quarter, ahead of the August deadline

·    Tangible net assets per share of 53.0 pence

·    Interim ordinary dividend of 1.12 pence per share, up 5 per cent, in line with our progressive and sustainable policy

 

Balance sheet strength maintained with lower capital requirement

·    Balance sheet remains strong with targeted lending and deposit growth in the quarter including the open mortgage book, SME, UK Motor Finance and current accounts

·    CET1 capital build of 70 basis points after the impact of PPI (33 basis points) and IFRS 16 (11 basis points); pro forma CET1 ratio of 14.6 per cent, pre dividend

·    As previously reported, given the lower Systemic Risk Buffer and Pillar 2A requirement, the Board's view of the level of capital required by the Group to grow the business, meet regulatory requirements and cover uncertainties has reduced from around 13 per cent to around 12.5 per cent, plus a management buffer of around 1 per cent

 

Outlook

·    The Group's strategy remains the right one in the current environment and the Group continues to expect to deliver sustainable, superior performance for its customers and shareholders

·    The resilience of the Group's business model is reflected in its 2019 guidance:

−      Net interest margin of c.2.90 per cent

−      Operating costs to be less than £8 billion and cost:income ratio expected to fall

−      Net asset quality ratio of less than 30 basis points

−      Given below the line charges, including PPI, in 2019 the Group now expects capital build to be at the lower end of the Group's ongoing 170 to 200 basis points range, and for return on tangible equity to be around 12 per cent

 

 

·    Beyond 2019, longer term targets remain unchanged although continued economic uncertainty could impact outlook

INCOME STATEMENT − UNDERLYING BASIS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

 

 

Half-year 

 

 

 

 

to 30 June 

 

to 30 June 

 

 

 

to 31 Dec 

 

 

 

 

2019 

 

2018 

 

Change

 

2018 

 

Change

 

    

£m 

    

£m 

    

%

    

£m 

    

%

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 6,145 

 

 6,344 

 

(3)

 

 6,370

 

(4)

Other income

 

 3,100 

 

 3,124 

 

(1)

 

 2,886

 

7

Operating lease depreciation

 

 (473) 

 

 (497) 

 

5

 

 (459) 

 

(3)

Vocalink gain on sale

 

 50 

 

 - 

 

 

 

 -

 

 

Net income

 

 8,822 

 

 8,971 

 

(2)

 

 8,797 

 

-

Operating costs

 

 (3,906) 

 

 (4,024) 

 

3

 

 (4,141) 

 

6

Remediation

 

 (143) 

 

 (257) 

 

44

 

 (343) 

 

58

Total costs

 

 (4,049) 

 

 (4,281) 

 

5

 

 (4,484) 

 

10

Impairment

 

 (579) 

 

 (456) 

 

(27)

 

 (481) 

 

(20)

Underlying profit

 

 4,194 

 

 4,234

 

(1)

 

 3,832 

 

9

Restructuring

 

 (182) 

 

 (377) 

 

52

 

 (502) 

 

64

Volatility and other items

 

 (465) 

 

 (190) 

 

 

 

 (287) 

 

(62)

Payment protection insurance provision

 

 (650) 

 

 (550) 

 

(18)

 

 (200) 

 

 

Statutory profit before tax

 

 2,897 

 

 3,117 

 

(7)

 

 2,843 

 

2

Tax expense1

 

 (672) 

 

 (800) 

 

16

 

 (654) 

 

(3)

Statutory profit after tax1

 

 2,225 

 

 2,317 

 

(4)

 

 2,189 

 

2

 

 

 

 

 

 

 

 

 

 

 

Earnings per share

 

2.7p

 

2.9p

 

(7)

 

2.6p

 

4

Interim dividend per share - ordinary

 

1.12p

 

1.07p

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

2.90%

 

2.93%

 

(3)bp

 

2.93%

 

(3)bp

Average interest-earning banking assets

 

£433bn

 

£436bn

 

(1)

 

£436bn

 

(1)

Cost:income ratio

 

45.9%

 

47.7%

 

(1.8)pp

 

51.0%

 

(5.1)pp

Asset quality ratio

 

0.26%

 

0.20%

 

6bp

 

0.22%

 

4bp

Underlying return on tangible equity

 

16.3%

 

16.3%

 

-

 

14.7%

 

1.6pp

Return on tangible equity

 

11.5%

 

12.1%

 

(0.6)pp

 

11.3%

 

0.2pp

 

 

KEY BALANCE SHEET METRICS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 30 June

 

Change

 

At 31 Dec

 

Change

 

 

2019

 

2018

 

%

 

2018

 

%

 

 

 

 

 

 

 

 

 

 

 

Loans and advances to customers2

 

£441bn

 

£442bn

 

-

 

£444bn

 

(1)

Customer deposits3

 

£418bn

 

£418bn

 

-

 

£416bn

 

-

Loan to deposit ratio

 

106%

 

106%

 

-

 

107%

 

(1)pp

Capital build4

 

70bp

 

121bp

 

 

 

210bp

 

 

Pro forma CET1 ratio pre dividend accrual5

 

14.6%

 

15.1%

 

(0.5)pp

 

13.9%

 

0.7pp

Pro forma CET1 ratio5

 

14.0%

 

14.5%

 

(0.5)pp

 

13.9%

 

0.1pp

Pro forma transitional MREL ratio5

 

32.2%

 

29.7%

 

2.5pp

 

32.6%

 

(0.4)pp

Pro forma UK leverage ratio5

 

5.1%

 

5.3%

 

(0.2)pp

 

5.6%

 

(0.5)pp

Pro forma risk-weighted assets5

 

£207bn

 

£207bn

 

-

 

£206bn

 

-

Tangible net assets per share

 

53.0p

 

52.1p

 

0.9p

 

53.0p

 

-

 

 

 

1

Comparatives restated to reflect amendments to IAS 12, see basis of presentation.

2

Excludes reverse repos of £54.1 billion (30 June 2018: £26.7 billion; 31 December 2018: £40.5 billion).

3

Excludes repos of £4.1 billion (30 June 2018: £4.0 billion; 31 December 2018: £1.8 billion).

4

Capital build is reported on a pro forma basis before ordinary dividends and share buyback.

5

The CET1, MREL and leverage ratios at 30 June 2019, 30 June 2018 and 31 December 2018 are reported on a pro forma basis, reflecting the dividend paid up by the Insurance business in the subsequent reporting period. The CET1 ratios at 31 December 2018 are reported post share buyback and post dividend accrual. In addition the pro forma ratios and pro forma risk-weighted assets at 30 June 2018 reflected the sale of the Irish mortgage portfolio.

QUARTERLY INFORMATION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quarter 

 

Quarter 

 

Quarter 

 

Quarter 

 

Quarter 

 

Quarter 

 

 

ended 

 

ended 

 

ended 

 

ended 

 

ended 

 

ended 

 

 

30 June 

 

31 Mar 

 

31 Dec 

 

30 Sept 

 

30 June 

 

31 Mar 

 

 

2019 

 

2019 

 

2018 

 

2018 

 

2018 

 

2018 

 

  

£m 

 

£m 

 

£m 

 

£m 

  

£m 

  

£m 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 3,062 

 

 3,083 

 

 3,170 

 

 3,200 

 

 3,173 

 

 3,171 

Other income

 

 1,594 

 

 1,506 

 

 1,400 

 

 1,486 

 

 1,713 

 

 1,411 

Operating lease depreciation

 

 (254) 

 

 (219) 

 

 (225) 

 

 (234) 

 

 (245) 

 

 (252) 

Vocalink gain on sale

 

 - 

 

 50 

 

 - 

 

 - 

 

 - 

 

 - 

Net income

 

 4,402 

 

 4,420 

 

 4,345 

 

 4,452 

 

 4,641 

 

 4,330 

Operating costs

 

 (1,949) 

 

 (1,957) 

 

 (2,151) 

 

 (1,990) 

 

 (2,016) 

 

 (2,008) 

Remediation

 

 (123) 

 

 (20) 

 

 (234) 

 

 (109) 

 

 (197) 

 

 (60) 

Total costs

 

 (2,072) 

 

 (1,977) 

 

 (2,385) 

 

 (2,099) 

 

 (2,213) 

 

 (2,068) 

Impairment

 

 (304) 

 

 (275) 

 

 (197) 

 

 (284) 

 

 (198) 

 

 (258) 

Underlying profit

 

 2,026 

 

 2,168 

 

 1,763 

 

 2,069 

 

 2,230 

 

 2,004 

Restructuring

 

 (56) 

 

 (126) 

 

 (267) 

 

 (235) 

 

 (239) 

 

 (138) 

Volatility and other items

 

 (126) 

 

 (339) 

 

 (270) 

 

 (17) 

 

 (16) 

 

 (174) 

Payment protection insurance provision

 

 (550) 

 

 (100) 

 

 (200) 

 

 - 

 

 (460) 

 

 (90) 

Statutory profit before tax

 

 1,294 

 

 1,603 

 

 1,026 

 

 1,817 

 

 1,515 

 

 1,602 

Tax expense1

 

 (269) 

 

 (403) 

 

 (260) 

 

 (394) 

 

 (369) 

 

 (431) 

Statutory profit after tax1

 

 1,025 

 

 1,200 

 

 766 

 

 1,423 

 

 1,146 

 

 1,171 

 

 

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

2.89%

 

2.91%

 

2.92%

 

2.93%

 

2.93%

 

2.93%

Average interest-earning banking assets

 

£433bn

 

£433bn

 

£436bn

 

£435bn

 

£436bn

 

£437bn

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost:income ratio

 

47.1%

 

44.7%

 

54.9%

 

47.1%

 

47.7%

 

47.8%

 

 

 

 

 

 

 

 

 

 

 

 

 

Asset quality ratio

 

0.27%

 

0.25%

 

0.18%

 

0.25%

 

0.18%

 

0.23%

Gross asset quality ratio

 

0.38%

 

0.30%

 

0.30%

 

0.30%

 

0.26%

 

0.27%

 

 

 

 

 

 

 

 

 

 

 

 

 

Underlying return on tangible equity

 

15.6%

 

17.0%

 

13.6%

 

15.9%

 

17.3%

 

15.4%

Return on tangible equity

 

10.5%

 

12.5%

 

7.8%

 

14.8%

 

11.9%

 

12.3%

 

 

 

 

 

 

 

 

 

 

 

 

 

Loans and advances to customers2

 

£441bn

 

£441bn

 

£444bn

 

£445bn

 

£442bn

 

£445bn

Customer deposits3

 

£418bn

 

£417bn

 

£416bn

 

£422bn

 

£418bn

 

£413bn

Loan to deposit ratio

 

106%

 

106%

 

107%

 

105%

 

106%

 

108%

Risk-weighted assets4

 

£207bn

 

£208bn

 

£206bn

 

£207bn

 

£207bn

 

£211bn

Tangible net assets per share

 

53.0p

 

53.4p

 

53.0p

 

51.3p

 

52.1p

 

52.3p

 

 

 

1

Comparatives restated to reflect amendments to IAS 12, see basis of presentation.

2

Excludes reverse repos.

3

Excludes repos.

4

Risk-weighted assets at June 2018 are reported on a pro forma basis reflecting the sale of the Irish mortgage portfolio.

 

 

 

BALANCE SHEET ANALYSIS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June    

At 31 Mar   

 

At 30 June

 

 

 

At 31 Dec

 

 

 

 

2019

 

2019

 

Change

 

2018

 

Change

 

2018

 

Change

 

 

£bn

 

£bn

 

%

 

£bn

 

%

 

£bn

 

%

Loans and advances to customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Open mortgage book

 

264.9

 

264.1

 

-

 

267.1

 

(1)

 

266.6

 

(1)

Closed mortgage book

 

19.8

 

20.5

 

(3)

 

22.2

 

(11)

 

21.2

 

(7)

Credit cards

 

17.7

 

17.7

 

-

 

18.5

 

(4)

 

18.1

 

(2)

UK Retail unsecured loans

 

8.2

 

8.1

 

1

 

7.8

 

5

 

7.9

 

4

UK Motor Finance

 

15.5

 

15.3

 

1

 

13.9

 

12

 

14.6

 

6

Overdrafts

 

1.2

 

1.2

 

-

 

1.2

 

-

 

1.3

 

(8)

Retail other1

 

9.0

 

8.5

 

6

 

8.2

 

10

 

8.6

 

5

SME2

 

32.3

 

32.1

 

1

 

31.5

 

3

 

31.8

 

2

Mid Markets

 

30.6

 

30.6

 

-

 

30.1

 

2

 

31.7

 

(3)

Global Corporates and Financial Institutions

 

34.7

 

34.3

 

1

 

32.7

 

6

 

34.4

 

1

Commercial Banking other

 

4.3

 

4.6

 

(7)

 

4.9

 

(12)

 

4.3

 

-

Wealth 

 

0.9

 

0.9

 

-

 

0.8

 

13

 

0.9

 

-

Central items

 

1.9

 

2.6

 

(27)

 

3.4

 

(44)

 

3.0

 

(37)

Loans and advances to customers3

 

441.0

 

440.5

 

-

 

442.3

 

-

 

444.4

 

(1)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer deposits

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail current accounts

 

76.0

 

75.2

 

1

 

73.1

 

4

 

73.7

 

3

Commercial current accounts2,4

 

34.0

 

33.9

 

-

 

33.7

 

1

 

34.9

 

(3)

Retail relationship savings accounts

 

144.4

 

144.7

 

-

 

147.4

 

(2)

 

145.9

 

(1)

Retail tactical savings accounts

 

15.3

 

15.6

 

(2)

 

18.4

 

(17)

 

16.8

 

(9)

Commercial deposits2, 5

 

133.2

 

133.0

 

-

 

130.4

 

2

 

130.1

 

2

Wealth  

 

13.8

 

13.9

 

(1)

 

13.6

 

1

 

14.1

 

(2)

Central items

 

0.9

 

0.7

 

29

 

1.0

 

(10)

 

0.8

 

13

Total customer deposits6

 

417.6

 

417.0

 

-

 

417.6

 

-

 

416.3

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total assets7

 

822.2

 

818.3

 

-

 

829.8

 

(1)

 

797.6

 

3

Total liabilities7

 

773.2

 

767.8

 

1

 

781.2

 

(1)

 

747.4

 

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shareholders' equity

 

43.4

 

43.8

 

(1)

 

42.9

 

1

 

43.4

 

-

Other equity instruments

 

5.4

 

6.5

 

(17)

 

5.4

 

-

 

6.5

 

(17)

Non-controlling interests

 

0.2

 

0.2

 

-

 

0.3

 

(33)

 

0.3

 

(33)

Total equity

 

49.0

 

50.5

 

(3)

 

48.6

 

1

 

50.2

 

(2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ordinary shares in issue,

excluding own shares

 

70,740m

 

71,165m

 

(1)

 

71,944m

 

(2)

 

71,149m

 

(1)

 

 

 

1

Primarily includes Europe.

2

Includes Retail Business Banking.

3

Excludes reverse repos.

4

Primarily non interest-bearing Commercial Banking current accounts.

5

Primarily Commercial Banking interest-bearing accounts.

6

Excludes repos.

7

The adoption of IFRS 16 on 1 January 2019 resulted in the recognition of a right-of-use asset of £1.7 billion and lease liabilities of £1.8 billion.

 

 

 

GROUP CHIEF EXECUTIVE'S STATEMENT

 

In the first six months of 2019 we have continued to deliver for our customers whilst making strong strategic progress, increasing investment in the business and helping Britain prosper. At the same time we have delivered a good financial performance with market leading efficiency and returns which has enabled the Board to announce an increased interim dividend.

 

Given our clear UK focus, our performance is inextricably linked with the health of the UK economy. The economy has remained resilient, however the continued economic uncertainty is having an impact on business confidence and leading to some softening in international economic indicators. Companies' investment and employment intentions have both declined in the second quarter of 2019 while global growth has softened and interest rate expectations have declined. Despite this the consumer sector remains robust with increased levels of employment and rising real wages, supporting consumption and GDP growth.

 

In recent years we have deliberately taken a prudent approach to growth and risk and have continued to invest in the business while maintaining a relentless focus on costs. The success of this approach is demonstrated by our financial performance in the first half of the year, which shows the resilience of our business model and the ability to generate market leading returns in an uncertain environment. This further reinforces my confidence that our strategy remains the right one in the current environment and that our significant cost advantage and unique business model mean the Group is well placed to continue to support its customers, help Britain prosper and deliver sustainable, superior returns to our shareholders.

 

Financial performance

In the first six months we have delivered a robust underlying profit of £4.2 billion, in line with prior year, with a statutory profit after tax of £2.2 billion, despite an additional PPI charge of £650 million. Net interest margin remained resilient at 2.90 per cent, cost:income ratio further improved to 45.9 per cent, while business as usual costs reduced 5 per cent due to our relentless focus on efficiency, enabling increased strategic investment in the business. Statutory return on tangible equity was strong at 11.5 per cent despite higher below the line charges including PPI. Credit quality also remains strong and our loan portfolios continue to be well positioned, reflecting the Group's prudent through the cycle approach to credit risk. The CET1 capital build totalled 70 basis points with the Group's pro forma CET1 ratio increasing to 14.6 per cent, pre dividend.

 

As announced in May, the Board's view of the level of CET1 capital targeted is around 12.5 per cent, plus a management buffer of around 1 per cent, following the notification by the regulator of the Systemic Risk Buffer and the reduction in the Group's Pillar 2A in July 2018.

 

The strong capital build has enabled the Board to announce an increased interim ordinary dividend of 1.12 pence per share, up 5 per cent, in line with the Group's progressive and sustainable ordinary dividend policy. Good progress has also been made on the share buyback that was announced with our full year results at the time of issuing results we have bought back approximately 1.4 billion shares, with around 50 per cent of the up to £1.75 billion programme now completed.

 

As also announced in May, the Group will commence paying quarterly dividends in 2020 which will provide a more regular flow of dividend income to shareholders.

 

Strategic progress

We are now half way through the third stage of our ambitious strategy launched in February 2018. In the last eighteen months we have made significant progress in transforming the Group for success in a digital world and, in line with our commitment to invest more than £3 billion over the plan period, have invested £1.5 billion to date to build new sources of competitive advantage across our four strategic pillars.

 

 

 

GROUP CHIEF EXECUTIVE'S STATEMENT (continued)

 

Leading customer experience

We continue to believe that our customers' evolving needs are best served through a multi-brand, multi-channel strategy and are therefore committed to maintaining the UK's largest digital bank and branch network. In line with this commitment, we have continued to improve our digital proposition, with our digitally active customer base increasing to 15.9 million, of which 9.8 million are mobile app customers. While 75 per cent of products are now initiated via digital channels, branches remain a vital channel for meeting our customers' more complex needs. Since the start of 2018, we have improved our relationship mortgage new business market share by 3 percentage points and, through Schroders Personal Wealth we will extend wealth capabilities to our branch network. Our overall success in improving the customer experience is reflected in our net promoter scores, which increased to 65 for all channels and 67 for digital channels, both up c.5 per cent since year end 2018.

 

Digitising the Group

We have continued to increase our investment in technology. This now represents 19 per cent of operating costs, up from 16 per cent in 2018, with over 70 per cent of this amount relating to enhancing existing capabilities and creating new ones. This investment is enabling us to improve the experience of our customers and colleagues, while also driving operational efficiencies that will support increased investment going forward. Consistent with this focus, we have made strong progress in transforming customer and colleague end-to-end processes, with activity to date having now covered c.40 per cent of our cost base, up from 12 per cent in the previous strategic plan period.

 

Maximising the Group's capabilities

We have continued to build on our Open Banking proposition, which is now available to all of our digital customers, and we were the first in the market to extend this functionality to both savings products and credit cards. In addition, our unique Single Customer View capability, which enables customers to view all of the pension and insurance products that they hold with the Group alongside their banking products, continues to go from strength to strength and is now available to more than four million customers, up by more than one million since the start of the year. We also established Schroders Personal Wealth in June and will launch this to the market in the second half of the year, with the ambition of becoming a top three financial planning business within five years.

 

Transforming ways of working

In 2019 we have increased our investment in our colleagues, with a focus on ensuring that we are able to continue to attract, develop and retain the talent and capabilities we will need in the future. As part of this, we have increased the 'skills of the future' training delivered to our colleagues to a cumulative 2.1 million hours since 2018, putting us well on track to meet our target of 4.4 million hours by the end of the plan period. We have also hired over 900 colleagues across critical areas such as engineering, data science and cyber security, in line with our plan to treble our strategic hiring compared to 2018. Consistent with our focus on improving our overall operating efficiency, building internal capabilities through these initiatives has also enabled us to reduce the use of external resource by 20 per cent since the end of 2017.

 

Helping Britain Prosper Plan

As part of our purpose of helping Britain prosper, we believe we have a responsibility to help address some of the societal, economic and environmental challenges that the UK faces. During the first half of the year, we contributed £10 billion of gross new lending to businesses, and we are on course to meet our commitment to lend up to £18 billion to UK businesses in 2019 as part of our continued support for the UK economy. Similarly, we are on track to meet our target of £6 billion of additional net lending to start-up, SME and Mid Market clients over the three years to the end of 2020.

 

 

 

GROUP CHIEF EXECUTIVE'S STATEMENT (continued)

 

We have now trained around 4,000 people in digital life skills through our Lloyds Bank Academy and have around 23,000 colleagues volunteering as Digital Champions in their local communities as part of our efforts to help close the digital skills gap in the UK. I am also very proud of the Stonewall Top Financial Services Employer and Times Top 50 Employer for Women awards, which we received this year in recognition of our role in championing inclusion and diversity.

 

To help the UK transition into a sustainable, low carbon economy, which we believe is key to the UK's prosperity, we are actively incentivising sustainable lending with our clients. In recognition of the Green Lending Initiatives we have put in place so far, we recently won the Real Estate Capital Sustainable Finance Provider of the year award. We also have a portfolio of new propositions under development and are currently piloting a digital app which aims to help our Commercial Banking customers understand and improve the energy efficiency of their buildings.

 

Outlook

Our results for the first half of the year continue to demonstrate the resilience of our business model and that our strategy remains the right one in the current environment. We expect the Group to continue to deliver sustainable, superior performance for our customers and shareholders, and the resilience of the business model is reflected in our guidance for 2019:

·    Net interest margin of c.2.90 per cent

·    Operating costs of less than £8 billion and cost:income ratio expected to fall

·    Net asset quality ratio of less than 30 basis points

·    Given the below the line charges, including PPI, in 2019 we now expect capital build to be at the lower end of our ongoing 170 to 200 basis points range, and for return on tangible equity to be around 12 per cent

 

Beyond 2019, our longer term targets remain unchanged although continued economic uncertainty could impact outlook.

 

Summary

We will maintain our prudent approach to growth and risk whilst retaining our relentless focus on costs and continuing to invest and transform the business for success in a digital world. We are well placed to continue to support our customers, help Britain prosper, and deliver sustainable, superior returns for shareholders.

 

 

SUMMARY OF GROUP RESULTS

 

Good financial performance with market leading efficiency and returns

The Group's statutory profit after tax was £2,225 million, 4 per cent lower than in the first half of 2018 with robust underlying profit more than offset by higher below the line items, including the PPI provision charge. The return on tangible equity remained strong at 11.5 per cent.

 

Underlying profit of £4,194 million includes a 2 per cent reduction in net income and the expected higher impairment charge largely offset by lower total costs. The underlying return on tangible equity was 16.3 per cent.

 

The balance sheet remains strong with lending growth in targeted segments in the quarter including the open mortgage book and SME, and deposit growth largely driven by current accounts. The Group's pro forma CET1 ratio was 14.6 per cent pre dividend and 14.0 per cent post dividend with capital build in the first half of 2019 of 70 basis points, despite 33 basis points impact from PPI and 11 basis points from the implementation of IFRS 16. The capital build includes the impact of the interim Insurance dividend of £100 million paid in July 2019.

 

Net income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year

 

Half-year

 

 

 

Half-year

 

 

 

 

to 30 June

 

to 30 June

 

 

 

to 31 Dec

 

 

 

 

2019

 

2018

 

Change

 

2018

 

Change

 

 

£m

 

£m

 

%

 

£m

 

%

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 6,145

 

 6,344

 

(3)

 

 6,370

 

(4)

Other income

 

 3,100

 

 3,124

 

(1)

 

 2,886

 

7

Operating lease depreciation1

 

 (473)

 

 (497)

 

5

 

 (459)

 

(3)

Vocalink gain on sale

 

 50

 

 -

 

 

 

 -

 

 

Net income

 

 8,822

 

 8,971

 

(2)

 

 8,797

 

-

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

2.90%

 

2.93%

 

(3)bp

 

2.93%

 

(3)bp

Average interest-earning banking assets

 

£433.3bn

 

£436.4bn

 

(1)

 

£435.5bn

 

(1)

 

1

Net of profits on disposal of operating lease assets of £14 million (half-year to 30 June 2018: £29 million; half-year to 31 December 2018: £31 million).

 

Net income of £8,822 million was 2 per cent lower than in the first half of 2018, with lower net interest income and a decrease of 1 per cent in other income partly offset by lower operating lease depreciation.

 

Net interest income of £6,145 million was down 3 per cent with a resilient net interest margin and lower average interest-earning banking assets. Net interest margin was 2.90 per cent, in line with guidance, with the benefit of lower deposit costs and higher current account balances offset by continued pressure on asset margins. Average interest-earning banking assets were down £3.1 billion year on year with growth in targeted segments, in particular SME (£0.8 billion) and UK Motor Finance (£1.4 billion), more than offset by lower balances in the closed mortgage book (£2.4 billion) and the sale of the Irish mortgage portfolio (£3.3 billion).

 

The Group manages the risk to its earnings and capital from movements in interest rates centrally by hedging the net liabilities which are stable or less sensitive to movements in rates. As at 30 June 2019 the Group's hedge had a nominal balance of £172 billion (31 December 2018: £180 billion) and an average duration of around three years (31 December 2018: around four years). The Group generated £1.3 billion of income from the structural hedge balances in the first six months of 2019 (half-year to 30 June 2018: £1.3 billion). The benefit from the hedge in the six months was £0.5 billion over LIBOR (half-year to 30 June 2018: £0.8 billion) with a fixed earnings rate of approximately 0.6 per cent over LIBOR (half-year to 30 June 2018: 0.9 per cent).

 

 

 

SUMMARY OF GROUP RESULTS (continued)

 

Other income decreased by 1 per cent to £3,100 million with strong performance within Insurance and Wealth, which increased by 21 per cent reflecting increased workplace pensions new business income and the benefit from the planned change in investment management provider. In Retail, other income reduced 4 per cent with higher current account fee income offset by lower Lex Autolease volumes, with an associated reduction in operating lease depreciation. Commercial Banking income was down 13 per cent and continues to be impacted by challenging conditions in particular within the markets business, resulting in lower levels of client activity. Other income also included a gain of £181 million on the sale of £6 billion of gilts and other liquid assets, (half-year to 30 June 2018: £191 million gain). In addition, in the first quarter the Group recognised a £50 million performance related earn-out following the sale of Vocalink in 2017.

 

Total costs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year

 

Half-year

 

 

 

Half-year

 

 

 

 

to 30 June

 

to 30 June

 

 

 

to 31 Dec

 

 

 

 

2019

 

2018

 

Change

 

2018

 

Change

 

 

£m

 

£m

 

%

 

£m

 

%

 

 

 

 

 

 

 

 

 

 

 

Operating costs

 

 3,906

 

 4,024

 

3

 

 4,141

 

6

Remediation

 

 143

 

 257

 

44

 

 343

 

58

Total costs

 

 4,049

 

 4,281

 

5

 

 4,484

 

10

 

 

 

 

 

 

 

 

 

 

 

Business as usual costs1

 

 2,677

 

 2,832

 

5

 

 3,004

 

11

 

 

 

 

 

 

 

 

 

 

 

Cost:income ratio

 

45.9%

 

47.7%

 

(1.8)pp

 

51.0%

 

(5.1)pp

 

 

 

1

Business as usual costs in the half-year to 30 June 2018 and half-year to 31 December 2018 are adjusted to reflect the impact of applying IFRS 16. Excluding the impact of IFRS 16 business as usual costs in the half-year to 2018 were £2,942 million and £3,106 million in the half-year to 31 December 2018.

 

Total costs of £4,049 million were 5 per cent lower than in the first half of 2018, driven by both a reduction in operating costs and lower remediation charges.

 

Operating costs of £3,906 million were 3 per cent lower than in the same period in 2018. The Group continues to focus on reducing its underlying cost base to create capacity to further invest in the business. Business as usual costs were down 5 per cent in the period driven by increased efficiency from digitalisation and process improvements in parallel with increased strategic investment of £0.6 billion in the business, up 41 per cent compared to the first half of 2018. During the first six months of 2019 the Group capitalised c.£0.8 billion of investment spend of which c.£0.5 billion related to intangible assets, which is deducted from capital. Total capitalised spend was equivalent to c.60 per cent of above the line investment, which was in line with the full year 2018.

 

Remediation charges were significantly lower than in the first half of 2018, at £143 million (half-year to 30 June 2018: £257 million) and included additional charges of £123 million in the second quarter of 2019 relating to a number of items across existing programmes.

 

The Group's market leading cost:income ratio continues to provide competitive advantage and improved by 1.8 percentage points to 45.9 per cent, with positive jaws of 3 per cent.

 

The Group continues to expect operating costs (which excludes remediation) of less than £8 billion for the full year 2019, and is targeting a cost:income ratio including remediation in the low 40s exiting 2020, with reductions every year.

 

 

 

SUMMARY OF GROUP RESULTS (continued)

 

Impairment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year

 

Half-year

 

 

 

Half-year

 

 

 

 

to 30 June

 

to 30 June

 

 

 

to 31 Dec

 

 

 

 

2019

 

2018

 

Change

 

2018

 

Change

 

 

£m

 

£m

 

%

 

£m

 

%

 

 

 

 

 

 

 

 

 

 

 

Impairment charge

 

 579

 

 456

 

(27)

 

 481

 

(20)

Asset quality ratio

 

0.26%

 

0.20%

 

6bp

 

0.22%

 

4bp

Gross asset quality ratio

 

0.34%

 

0.27%

 

7bp

 

0.30%

 

4bp

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 30 June

 

 

 

At 31 Dec

 

 

 

 

20191

 

20181

 

 

 

20181

 

 

 

 

%

 

%

 

Change

 

%

 

Change

 

 

 

 

 

 

 

 

 

 

 

Stage 2 loans and advances to customers as % of total

 

8.1

 

9.8

 

(1.7)pp

 

 7.8

 

0.3pp

Stage 2 ECL2 allowances as % of Stage 2 drawn balances

 

3.6

 

3.6

 

-

 

 4.1

 

(0.5)pp

 

 

 

 

 

 

 

 

 

 

 

Stage 3 loans and advances to customers as % of total

 

1.9

 

1.8

 

0.1pp

 

 1.9

 

-

Stage 3 ECL2 allowances as % of Stage 3 drawn balances

 

23.0

 

25.2

 

(2.2)pp

 

 24.3

 

(1.3)pp

 

 

 

 

 

 

 

 

 

 

 

Total ECL2 allowances as % of drawn balances

 

0.9

 

0.9

 

-

 

 0.9

 

-

 

 

 

1

Underlying basis.

2

Expected credit losses.

 

Credit quality remains strong with a net asset quality ratio of 26 basis points and a gross asset quality ratio of 34 basis points compared with 20 basis points and 27 basis points respectively in the first half of 2018. The impairment charge increased to £579 million and was driven by a number of items including some weakening in used car prices, alignment of credit card provisioning methodologies, lower cash recoveries following prior year debt sales and two corporate cases in Commercial Banking.

 

The Group's loan portfolios continue to be well positioned, reflecting the Group's prudent, through the cycle approach to credit risk, and benefiting from continued low interest rates and a resilient UK economy.

 

Overall credit performance in the secured book remains strong with the average mortgage loan to value improving slightly to 42.6 per cent (Dec 2018: 44.1 per cent). New business average loan to value was 63.1 per cent and around 91 per cent of the portfolio has a loan to value ratio of less than 80 per cent. New to arrears as a proportion of the total book remains low in both the secured and unsecured books. In Commercial Banking, the book continues to benefit from effective risk management, including a prudent approach to vulnerable sectors and concentration risk.

 

The economic assumptions included in the Group's IFRS 9 model scenarios have been refined to reflect the economic outlook through 2019, although the impact on the overall Group expected credit loss (ECL) has not changed significantly. The Group's ECL allowance continues to reflect a probability-weighted view of future economic scenarios including a 30 per cent weighting of downside and a 10 per cent weighting of severe downside. Total ECL allowances as a percentage of drawn balances remains unchanged at 0.9 per cent over the last year.

 

Stage 2 loans and advances to customers as a percentage of total lending reduced by 1.7 percentage points to 8.1 per cent reflecting model refinements and portfolio improvements in 2018, whilst Stage 3 loans and advances were broadly stable at 1.9 per cent. The Group's coverage of Stage 2 assets was stable at 3.6 per cent whilst coverage of Stage 3 assets reduced by 2.2 percentage points to 23.0 per cent due to increased Commercial Banking Stage 3 balances with lower likelihood of net loss. The Group's total balance sheet provision at 30 June was £4.4 billion (31 December 2018: £4.4 billion), equivalent to around four years of total normalised annual cash write-offs.

 

The Group continues to expect an asset quality ratio of less than 30 basis points in 2019, reflecting strong credit quality.
 

SUMMARY OF GROUP RESULTS (continued)

 

Statutory profit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

 

 

Half-year 

 

 

 

 

to 30 June 

 

to 30 June 

 

 

 

to 31 Dec 

 

 

 

 

 2019 

 

 2018 

 

Change

 

 2018 

 

Change

 

   

£m 

 

£m 

 

%

 

£m 

 

%

 

 

 

 

 

 

 

 

 

 

 

Underlying profit

 

 4,194 

 

 4,234 

 

(1)

 

 3,832 

 

9

Restructuring

 

 (182) 

 

 (377) 

 

52

 

 (502) 

 

64

Volatility and other items

 

 

 

 

 

 

 

 

 

 

Market volatility and asset sales

 

 (296) 

 

 34 

 

 

 

 (84) 

 

 

Amortisation of purchased intangibles

 

 (34) 

 

 (53) 

 

36

 

 (55) 

 

38

Fair value unwind and other

 

 (135) 

 

 (171) 

 

21

 

 (148) 

 

9

 

 

 (465) 

 

 (190) 

 

 

 

 (287) 

 

(62)

Payment protection insurance provision

 

 (650) 

 

 (550) 

 

(18)

 

 (200) 

 

 

Statutory profit before tax

 

 2,897 

 

 3,117 

 

(7)

 

 2,843 

 

2

Tax expense1

 

 (672) 

 

 (800) 

 

16

 

 (654) 

 

(3)

Statutory profit after tax1

 

 2,225 

 

 2,317 

 

(4)

 

 2,189 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Earnings per share

 

2.7p

 

2.9p

 

(7)

 

2.6p

 

4

Return on tangible equity

 

11.5%

 

12.1%

 

(0.6)pp

 

11.3%

 

0.2pp

 

 

 

1

Comparatives restated to reflect amendments to IAS 12, see basis of presentation.

 

Further information on the reconciliation of underlying to statutory results is included on page 24.

 

The Group's statutory profit after tax of £2,225 million was 4 per cent lower than in the first half of 2018 with robust underlying profit and lower restructuring costs more than offset by an increase in volatility and other items and a higher PPI provision charge. The return on tangible equity was 11.5 per cent and earnings per share was 2.7 pence.

 

Restructuring costs were £182 million, primarily reflecting the completion of the migration of MBNA in the first quarter of 2019, severance costs relating to the Group's strategic investment plans and the rationalisation of the non-branch property portfolio. Restructuring costs were significantly lower than the previous year due to the completion of the ring-fencing programme and the completion of MBNA integration in the first quarter.

 

Market volatility and asset sales of £296 million included adverse movements in banking volatility and a charge for exiting the Standard Life Aberdeen investment management agreement.

 

The reduction in amortisation of purchased intangibles to £34 million (half-year to 30 June 2018: £53 million) was driven by a number of intangible assets fully amortising in 2018. Fair value unwind and other items reduced to £135 million (half-year to 30 June 2018: £171 million) reflecting the run down of the subordinated liabilities acquired during the HBOS acquisition.

 

The PPI provision charge of £650 million included an additional £550 million charged in the second quarter. The additional charge in the quarter is largely driven by the significant increase in PPI information requests received in the second quarter onwards, which will lead to higher total complaints and associated administration costs. PPI information requests and complaint volumes remain uncertain, however the outstanding balance sheet provision at 30 June 2019 was £1.1 billion and assumes total expected complaint volumes increasing from 5.6 million to 5.8 million.

 

 

SUMMARY OF GROUP RESULTS (continued)

 

Taxation

The tax expense was £672 million (half-year to 30 June 2018: £800 million) representing an effective tax rate of 23 per cent (half-year to 2018: 26 per cent) and benefited from the release of a deferred tax liability. The Group continues to expect the effective tax rate be around 25 per cent in 2020.

 

Return on tangible equity

The return on tangible equity was 11.5 per cent and the underlying return on tangible equity was flat at 16.3 per cent primarily reflecting robust underlying profit.

 

Given the below the line charges, including PPI, the Group now expects return on tangible equity to be around 12 per cent in 2019.

 

Balance sheet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 31 Mar

 

Change

 

At 30 June

 

Change

 

At 31 Dec

 

Change

 

  

2019

  

2019

 

%

 

2018

 

%

 

2018

 

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loans and advances to customers1

 

£441bn

 

£441bn

 

-

 

£442bn

 

-

 

£444bn

 

(1)

Customer deposits2

 

£418bn

 

£417bn

 

-

 

£418bn

 

-

 

£416bn

 

-

Loan to deposit ratio

 

106%

 

106%

 

-

 

106%

 

-

 

107%

 

(1)pp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wholesale funding

 

£131bn

 

£125bn

 

5

 

£122bn

 

7

 

£123bn

 

6

Wholesale funding <1 year maturity

 

£44bn

 

£40bn

 

11

 

£38bn

 

17

 

£33bn

 

33

Of which money-market funding <1 year maturity3

 

£25bn

 

£24bn

 

1

 

£25bn

 

-

 

£21bn

 

18

Liquidity coverage ratio - eligible assets

 

£132bn

 

£135bn

 

(2)

 

£129bn

 

2

 

£129bn

 

2

Liquidity coverage ratio4

 

130%

 

129%

 

1pp

 

125%

 

5pp

 

128%

 

2pp

 

 

 

1

Excludes reverse repos of £54.1 billion (30 June 2018: £26.7 billion; 31 December 2018: £40.5 billion).

2

Excludes repos of £4.1 billion (30 June 2018: £4.0 billion; 31 December 2018: £1.8 billion).

3

Excludes balances relating to margins of £5.1 billion (30 June 2018: 4.0 billion; 31 December 2018: £3.8 billion) and settlement accounts of £2.0 billion (30 June 2018: £1.7 billion; 31 December 2018: £1.2 billion).

4

The Liquidity coverage ratio is calculated as a simple average of month end observations over the 12 months preceding the end of each quarter.

 

Loans and advances to customers were £441 billion with growth in a number of targeted segments in the last three months, including the open mortgage book, which grew £0.8 billion, SME and UK Motor Finance, offset by reductions in the closed mortgage book and Commercial Banking run-off. The Group continues to expect the open mortgage book at the year end to be in line with 2018.

 

The Group continues to optimise funding and target current account balance growth, with Retail current accounts up 3 per cent over the last six months at £76.0 billion (31 December 2018: £73.7 billion). The loan to deposit ratio was slightly lower at 106 per cent.

 

Wholesale funding increased by 6 per cent to £131 billion (31 December 2018: £123 billion) as the Group refinanced Funding for Lending Scheme (FLS) funding. The Group's liquidity continues to exceed the regulatory minimum and internal risk appetite.

 

 

SUMMARY OF GROUP RESULTS (continued)

 

Capital

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 30 June

 

Change

 

At 31 Dec

 

Change

 

 

2019

  

2018

 

%

 

2018

 

%

 

 

 

 

 

 

 

 

 

 

 

Pro forma CET1 ratio pre dividend accrual1

 

14.6%

 

15.1%

 

(0.5)pp

 

13.9%

 

0.7pp

Pro forma CET1 ratio1

 

14.0%

 

14.5%

 

(0.5)pp

 

13.9%

 

0.1pp

Pro forma transitional total capital ratio1

 

21.7%

 

22.1%

 

(0.4)pp

 

23.1%

 

(1.4)pp

Pro forma transitional MREL ratio1

 

32.2%

 

29.7%

 

2.5pp

 

32.6%

 

(0.4)pp

Pro forma UK leverage ratio1

 

5.1%

 

5.3%

 

(0.2)pp

 

5.6%

 

(0.5)pp

Pro forma risk-weighted assets1

 

£207bn

 

£207bn

 

-

 

£206bn

 

-

 

 

 

 

 

 

 

 

 

 

 

Shareholders' equity

 

£43bn

 

£43bn

 

1

 

£43bn

 

-

Tangible net assets per share

 

53.0p

 

52.1p

 

0.9p

 

53.0p

 

-

 

 

 

1

The CET1, total, MREL and leverage ratios at 30 June 2019, 30 June 2018 and 31 December 2018 are reported on a pro forma basis, reflecting the dividend paid up by the Insurance business in subsequent reporting period. The CET1 ratios at 31 December 2018 are reported post share buyback and post dividend accrual. In addition the pro forma ratios and pro forma risk-weighted assets at 30 June 2018 reflected the sale of the Irish mortgage portfolio.

 

The Group's balance sheet remains strong with capital build of 70 basis points in the first six months of 2019. The Group's CET1 capital ratio increased to 14.6 per cent on a pro forma basis pre dividend and 14.0 per cent post dividend (31 December 2018: 13.9 per cent pro forma post dividend and share buyback).

 

The increase in the CET1 capital ratio included 97 basis points from underlying capital build, primarily driven by underlying profit, and 5 basis points relating to the dividends received from the Insurance business. Market and other movements amounted to 12 basis points. This was partly offset by 33 basis points for PPI and 11 basis points from the implementation of IFRS 16.

 

The Group continues to expect an ongoing capital build of 170 to 200 basis points per annum, pre dividend. Given the additional below the line charges, particularly PPI, we now expect capital build to be at the lower end of this range in 2019.

 

The Board's view of the level of CET1 capital required by the Group to grow the business, meet regulatory requirements and cover uncertainties remains unchanged since the announced reduction in the first quarter of 2019, at around 12.5 per cent, plus a management buffer of around 1 per cent.

 

The transitional total capital ratio reduced to 21.7 per cent on a pro forma basis (30 June 2018: 22.1 per cent; 31 December 2018: 23.1 per cent) and the Group remains well positioned to meet its MREL requirement from 2020 with a pro forma transitional MREL ratio of 32.2 per cent (30 June 2018: 29.7 per cent; 31 December 2018: 32.6 per cent). The leverage ratio on a pro forma basis reduced to 5.1 per cent (30 June 2018: 5.3 per cent; 31 December 2018: 5.6 per cent pro forma).

 

Tangible net assets per share of 53.0 pence (30 June 2018: 52.1 pence; 31 December 2018: 53.0 pence) increased by 2.1 pence before the payment of the 2018 final dividend of 2.14 pence.

 

 

 

SUMMARY OF GROUP RESULTS (continued)

 

Dividend

In respect of the first half of 2019, the Board has announced an interim ordinary dividend of 1.12 pence per share, an increase of 5 per cent on prior year and in line with the progressive and sustainable ordinary dividend policy.

 

The Board will continue to give due consideration at each year end to the return of any surplus capital. In February this year, the Board decided to return surplus capital through a share buyback programme of up to £1.75 billion. This commenced in March 2019 and at the time of issuing results is c.50 per cent complete having purchased c.1.4 billion shares.

 

The Group announced in May 2019 that it would move to the payment of quarterly dividends in 2020 in order to accelerate payment of dividends to all shareholders. The Group intends to adopt three equal interim ordinary dividend payments for the first three quarters of the year followed by, subject to performance, a larger final dividend for the fourth quarter of the year. The first three quarterly payments, payable in June, September and December will be 20 per cent of the previous year's total ordinary dividend per share. The fourth quarter payment will be announced with the full year results, with the amount reflecting the Group's financial performance and our objective of a progressive and sustainable ordinary dividend. The final dividend will continue to be paid in May, following approval at the Annual General Meeting.

 

 

 

UNDERLYING BASIS SEGMENTAL ANALYSIS

 

 

 

 

 

 

 

 

 

 

 

 

Half-year to 30 June 2019

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Commercial 

 

Insurance 

 

Central 

 

 

 

 

Retail 

 

Banking 

 

and Wealth 

 

items 

 

Group 

 

  

£m 

  

£m 

  

£m 

  

£m 

  

£m 

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 4,366 

 

 1,460 

 

 58 

 

 261 

 

 6,145 

Other income

 

 1,007 

 

 733 

 

 1,183 

 

 177 

 

 3,100 

Operating lease depreciation

 

 (461) 

 

 (12) 

 

 - 

 

 - 

 

 (473) 

Vocalink gain on sale

 

 - 

 

 - 

 

 - 

 

 50 

 

 50 

Net income

 

 4,912 

 

 2,181 

 

 1,241 

 

 488 

 

 8,822 

Operating costs

 

 (2,325) 

 

 (1,034) 

 

 (539) 

 

 (8) 

 

 (3,906) 

Remediation

 

 (48) 

 

 (90) 

 

 (25) 

 

 20 

 

 (143) 

Total costs

 

 (2,373) 

 

 (1,124) 

 

 (564) 

 

 12 

 

 (4,049) 

Impairment

 

 (556) 

 

 (65) 

 

 - 

 

 42 

 

 (579) 

Underlying profit

 

 1,983 

 

 992 

 

 677 

 

 542 

 

 4,194 

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

2.64%

 

3.15%

 

 

 

 

 

2.90%

Average interest-earning banking assets

 

£339.8bn

 

£92.6bn

 

£0.9bn

 

 -  

 

£433.3bn

Asset quality ratio

 

0.33%

 

0.13%

 

 

 

 

 

0.26%

Return on risk-weighted assets

 

4.23%

 

2.35%

 

 

 

 

 

4.09%

Loans and advances to customers1

 

£338.1bn

 

£100.1bn

 

£0.9bn

 

£1.9bn

 

£441.0bn

Customer deposits2

 

£252.4bn

 

£150.6bn

 

£13.8bn

 

£0.8bn

 

£417.6bn

Risk-weighted assets

 

£95.8bn

 

£83.0bn

 

£1.3bn

 

£26.4bn

 

£206.5bn

 

 

 

 

 

 

 

 

 

 

 

 

Half-year to 30 June 2018

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Commercial 

 

Insurance 

 

Central 

 

 

 

 

Retail3 

 

Banking3 

 

and Wealth 

 

items3 

 

Group 

 

  

£m 

  

£m 

  

£m 

  

£m 

  

£m 

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 4,511 

 

 1,501 

 

 60 

 

 272 

 

 6,344 

Other income

 

 1,052 

 

 842 

 

 979 

 

 251 

 

 3,124 

Operating lease depreciation

 

 (477)

 

 (20)

 

 - 

 

 - 

 

 (497)

Net income

 

 5,086 

 

 2,323 

 

 1,039 

 

 523 

 

 8,971 

Operating costs

 

 (2,401)

 

 (1,073)

 

 (534)

 

 (16)

 

 (4,024)

Remediation

 

 (91)

 

 (75)

 

 (25)

 

 (66)

 

 (257)

Total costs

 

 (2,492)

 

 (1,148)

 

 (559)

 

 (82)

 

 (4,281)

Impairment

 

 (460)

 

 6 

 

 - 

 

 (2)

 

 (456)

Underlying profit

 

 2,134 

 

 1,181

 

 480 

 

 439 

 

 4,234 

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

2.69%

 

3.32%

 

 

 

 

 

2.93%

Average interest-earning banking assets

 

£342.0bn

 

£90.3bn

 

£0.8bn

 

£3.3bn

 

£436.4bn

Asset quality ratio

 

0.27%

 

(0.03)%

 

 

 

 

 

0.20%

Return on risk-weighted assets

 

4.71%

 

2.74%

 

 

 

 

 

4.05%

Loans and advances to customers1

 

£340.8bn

 

£97.3bn

 

£0.8bn

 

£3.4bn

 

£442.3bn

Customer deposits2

 

£254.6bn

 

£148.5bn

 

£13.6bn

 

£0.9bn

 

£417.6bn

Risk-weighted assets

 

£92.4bn

 

£86.7bn

 

£1.3bn

 

£26.5bn

 

£206.9bn

 

 

 

1

Excludes reverse repos.

 

2

Excludes repos.

 

3

Prior period segmental comparatives restated. See basis of presentation.

 

       

 

 

 

UNDERLYING BASIS SEGMENTAL ANALYSIS (continued)

 

 

 

 

 

 

 

 

 

 

 

 

Half-year to 31 December 2018

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Commercial 

 

Insurance 

 

Central 

 

 

 

 

Retail

 

Banking1 

 

and Wealth 

 

items1 

 

Group 

 

  

£m 

  

£m 

  

£m 

  

£m 

  

£m 

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 4,549 

 

 1,512 

 

 63 

 

 246 

 

 6,370 

Other income

 

 1,045 

 

 828 

 

 886 

 

 127 

 

 2,886 

Operating lease depreciation

 

 (444)

 

 (15)

 

 - 

 

 - 

 

 (459)

Net income

 

 5,150 

 

 2,325 

 

 949 

 

 373 

 

 8,797 

Operating costs

 

 (2,496)

 

 (1,118)

 

 (487)

 

 (40)

 

 (4,141)

Remediation

 

 (176)

 

 (128)

 

 (14)

 

 (25)

 

 (343)

Total costs

 

 (2,672)

 

 (1,246)

 

 (501)

 

 (65)

 

 (4,484)

Impairment

 

 (401)

 

 (77)

 

 (1)

 

 (2)

 

 (481)

Underlying profit

 

 2,077 

 

 1,002 

 

 447 

 

 306 

 

 3,832 

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

2.66%

 

3.22%

 

 

 

 

 

2.93%

Average interest-earning banking assets

 

£342.6bn

 

£92.1bn

 

£0.8bn

 

 -  

 

£435.5bn

Asset quality ratio

 

0.23%

 

0.16%

 

 

 

 

 

0.22%

Return on risk-weighted assets

 

4.43%

 

2.30%

 

 

 

 

 

3.65%

Loans and advances to customers2

 

£340.1bn

 

£100.4bn

 

£0.9bn

 

£3.0bn

 

£444.4bn

Customer deposits3

 

£252.8bn

 

£148.6bn

 

£14.1bn

 

£0.8bn

 

£416.3bn

Risk-weighted assets

 

£93.5bn

 

£86.5bn

 

£1.2bn

 

£25.2bn

 

£206.4bn

 

 

 

1

Prior period segmental comparatives restated. See basis of presentation.

2

Excludes reverse repos.

3

Excludes repos.

     

 

 

 

 

#

DIVISIONAL RESULTS

RETAIL

 

Retail offers a broad range of financial service products to personal and business banking customers, including current accounts, savings, mortgages, credit cards, unsecured loans, motor finance and leasing solutions. Its aim is to be the best bank for customers in the UK, by building deep and enduring relationships that deliver value, and by providing customers with choice and flexibility, with propositions increasingly personalised to their needs. Retail operates a multi-brand and multi-channel strategy. It continues to simplify its business and provide more transparent products, helping to improve service levels and reduce conduct risks, whilst working within a prudent risk appetite.

 

Progress against strategic priorities

Leading customer experience

·    UK's largest digital bank with 15.9 million active digital customers; 9.8 million mobile banking app customers and 75 per cent of new products are now originated digitally, whilst also maintaining the UK's largest branch network

·    First to market in extending open banking functionality, to both savings products and credit cards

·    Launched the Lloyds 'M Word' campaign to support customers being more confident and comfortable talking about money, along with a refreshed Halifax brand

·    Supporting customers in branches with around 50 per cent of customer facing time spent on complex financial needs, resulting in the relationship new mortgage market share improving by 3 percentage points since start of 2018

 

Digitising the Group

·    Continued to significantly enhance the mobile app experience for customers by introducing:

−      Virtual Assistant available any time resolving over 25 per cent of messaging queries

−      Upcoming payments helping customers budget better, with over 40 million views since launch

−      Self-service capability to update address, providing flexibility and control

−      Relaunched Save the Change so more customers can establish a savings habit linked to everyday transactions

·    Voice ID now the most popular form of security for telephone banking with over 12 million verifications since launch

·    Rolled out Black Horse Finance Online, a new point of sale technology platform to around 4,000 motor retailers

 

Maximising the Group's capabilities

·    MBNA integration completed ahead of schedule with migration of over 8 million customer accounts

·    Launched an electric vehicle fund initiative through Lex Autolease to support lower UK emissions

 

Transforming ways of working

·    Launched a pilot with local shops to boost the number of retailers offering cashback to support access to cash

·    Invested around 24,000 training hours in colleagues to support customers with fraud and disputes

 

Financial performance

·    Underlying profit of £1,983 million decreased 7 per cent

·    Net interest income was 3 per cent lower, reflecting a 5 basis point reduction in net interest margin with continued mortgage competition pressure partly offset by lower funding costs

·    Other income reduced 4 per cent with lower Lex fleet size, with an associated benefit in operating lease depreciation

·    Operating costs reduced 3 per cent, as efficiency savings more than offset increased investment in the business.

·    Impairment increased 21 per cent as a result of some weakening in used car prices, alignment of credit card methodologies and lower cash recoveries following prior year debt sales

·    Customer lending was broadly flat with growth in Black Horse and unsecured loans being offset by mortgages. Open mortgage balances grew by £0.8 billion in the second quarter of 2019

·    Customer deposits include improved current account mix, stable relationship balances and reduced tactical savings

·    Risk-weighted assets increased by 4 per cent mainly driven by model refinements within mortgages
 

Retail performance summary

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

 

 

Half-year 

 

 

 

 

to 30 June 

 

to 30 June 

 

 

 

to 31 Dec 

 

 

 

 

2019 

 

20181 

 

Change

 

20181 

 

Change

 

    

£m 

 

£m 

    

%

    

£m 

    

%

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 4,366 

 

 4,511 

 

(3)

 

 4,549 

 

(4)

Other income

 

 1,007 

 

 1,052 

 

(4)

 

 1,045 

 

(4)

Operating lease depreciation

 

 (461) 

 

 (477) 

 

3

 

 (444) 

 

(4)

Net income

 

 4,912 

 

 5,086 

 

(3)

 

 5,150 

 

(5)

Operating costs

 

 (2,325) 

 

 (2,401) 

 

3

 

 (2,496) 

 

7

Remediation

 

 (48) 

 

 (91) 

 

47

 

 (176) 

 

73

Total costs

 

 (2,373) 

 

 (2,492) 

 

5

 

 (2,672) 

 

11

Impairment

 

 (556) 

 

 (460) 

 

(21)

 

 (401) 

 

(39)

Underlying profit

 

 1,983 

 

 2,134 

 

(7)

 

 2,077 

 

(5)

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

2.64%

 

2.69%

 

(5)bp

 

2.66%

 

(2)bp

Average interest-earning banking assets

 

£339.8bn

 

£342.0bn

 

(1)

 

£342.6bn

 

(1)

Asset quality ratio

 

0.33%

 

0.27%

 

6bp

 

0.23%

 

10bp

Return on risk-weighted assets

 

4.23%

 

4.71%

 

(48)bp

 

4.43%

 

(20)bp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 30 June

 

 

 

At 31 Dec

 

 

 

 

2019

 

2018

 

Change

 

2018

 

Change

 

 

£bn

 

£bn

 

%

 

£bn

 

%

 

 

 

 

 

 

 

 

 

 

 

Open mortgage book

 

264.9

 

267.1

 

(1)

 

266.6

 

(1)

Closed mortgage book

 

19.8

 

22.2

 

(11)

 

21.2

 

(7)

Credit cards

 

17.7

 

18.5

 

(4)

 

18.1

 

(2)

UK unsecured loans

 

8.2

 

7.8

 

5

 

7.9

 

4

UK Motor Finance

 

15.5

 

13.9

 

12

 

14.6

 

6

Business Banking

 

1.8

 

1.9

 

(5)

 

1.8

 

-

Overdrafts

 

1.2

 

1.2

 

-

 

1.3

 

(8)

Other2

 

9.0

 

8.2

 

10

 

8.6

 

5

Loans and advances to customers

 

338.1

 

340.8

 

(1)

 

340.1

 

(1)

Operating lease assets

 

4.5

 

4.7

 

(4)

 

4.7

 

(4)

Total customer assets

 

342.6

 

345.5

 

(1)

 

344.8

 

(1)

 

 

 

 

 

 

 

 

 

 

 

Relationship balances3

 

236.3

 

235.3

 

-

 

235.3

 

-

Tactical balance3

 

16.1

 

19.3

 

(17)

 

17.5

 

(8)

Customer deposits

 

252.4

 

254.6

 

(1)

 

252.8

 

-

 

 

 

 

 

 

 

 

 

 

 

Risk-weighted assets

 

95.8

 

92.4

 

4

 

93.5

 

2

 

1

Prior periods restated. See basis of presentation.

2

Includes Europe and run-off.

3

Prior period restated to show European deposits as tactical balances.

 

 

COMMERCIAL BANKING

 

Commercial Banking has a client-led, low risk, capital efficient strategy, and is committed to supporting UK based clients and international clients with a link to the UK. Through its segmented client coverage model, it provides clients with a range of products and services such as lending, transaction banking, working capital management, risk management and debt capital markets services. Continued investment in capabilities and digital propositions enables the delivery of a leading customer experience, supported by increasingly productive relationship managers, with more time spent on value-adding activity.

 

Progress against strategic priorities

Leading customer experience

·    Co-piloted shared business banking hubs alongside major UK peers, improving accessibility for corporate clients through longer opening hours and ability to conduct transactions through a shared facility

·    Awarded 'Business Bank of the Year' at the FDs' Excellence Awards for the 15th consecutive year

 

Digitising the Group

·    Delivered the first release of our new cash management and payments platform, allowing clients to benefit from a multi-channel experience when making and receiving payments, supporting continued development of API enabled client propositions

·    Improved our eTrading capability, enabling clients in LBCM to undertake FX trades electronically 24 hours per day across multiple geographies and in turn allowing us to support larger clients in automating their businesses

 

Maximising the Group's capabilities

·    Contributed over £10 billion of gross new lending to businesses in the first half of the year, and on course to meet our commitment to lend up to £18 billion to UK businesses in 2019

·    On track to meet our target of £6 billion additional net lending to start-up, SME and Mid Market clients by the end of 2020

·    On course to meet our sustainability targets of supporting energy efficiency improvements for a further one million square feet of commercial real estate in 2019 and renewable energy projects capable of powering 3.5 million homes by 2020

 

Transforming ways of working

·    Launched the SME Business Lending Tool, freeing up additional relationship manager time to allow for increased engagement with clients, as well as increasing productivity and simplifying the lending journey

·    Over 450 relationship managers trained on climate change and sustainability related risks and opportunities in collaboration with Cambridge Institute for Sustainable Leadership

 

Financial performance

·      Net interest income of £1,460 million reduced 3 per cent largely reflecting ongoing asset margin pressure

·      Other income of £733 million was 13 per cent lower than the first half of 2018, driven by lower levels of client activity, particularly in the markets business  

·      Operating costs of £1,034 million reduced 4 per cent, as increased investment in the business was more than offset by efficiency savings

·      Asset quality ratio of 13 basis points was 16 basis points higher, largely driven by provision increases on two individual corporate cases

·      Return on risk-weighted assets of 2.35 per cent, was 39 basis points lower driven by lower underlying profit, partly offset by a reduction in risk-weighted assets of 4 per cent as a result of ongoing optimisation

·      Continued lending growth in SME with balances up 2 per cent

·      Increased customer deposits at £150.6 billion, reflected continued success in attracting high quality deposit balances in a competitive market

 

Commercial Banking performance summary

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

 

 

Half-year 

 

 

 

 

to 30 June 

 

to 30 June 

 

 

 

to 31 Dec 

 

 

 

 

2019 

 

20181 

 

Change

 

20181 

 

Change

 

    

£m 

 

£m 

    

%

 

£m 

 

%

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 1,460 

 

 1,501 

 

(3)

 

 1,512 

 

(3)

Other income

 

 733 

 

 842 

 

(13)

 

 828 

 

(11)

Operating lease depreciation

 

 (12) 

 

 (20) 

 

40

 

 (15) 

 

20

Net income

 

 2,181 

 

 2,323 

 

(6)

 

 2,325 

 

(6)

Operating costs

 

 (1,034) 

 

 (1,073) 

 

4

 

 (1,118) 

 

8

Remediation

 

 (90) 

 

 (75) 

 

(20)

 

 (128) 

 

30

Total costs

 

 (1,124) 

 

 (1,148) 

 

2

 

 (1,246) 

 

10

Impairment

 

 (65) 

 

 6 

 

 

 

 (77) 

 

16

Underlying profit

 

 992 

 

 1,181 

 

(16)

 

 1,002 

 

(1)

 

 

 

 

 

 

 

 

 

 

 

Banking net interest margin

 

3.15%

 

3.32%

 

(17)bp

 

3.22%

 

(7)bp

Average interest-earning banking assets

 

£92.6bn

 

£90.3bn

 

3

 

£92.1bn

 

1

Asset quality ratio

 

0.13%

 

(0.03)%

 

16bp

 

0.16%

 

(3)bp

Return on risk-weighted assets

 

2.35%

 

2.74%

 

(39)bp

 

2.30%

 

5bp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 30 June

 

 

 

At 31 Dec

 

 

 

 

2019

 

2018

 

Change

 

2018

 

Change

 

 

£bn

 

£bn

 

%

 

£bn

 

%

 

 

 

 

 

 

 

 

 

 

 

SME

 

30.5

 

29.6

 

3

 

30.0

 

2

Mid Markets

 

30.6

 

30.1

 

2

 

31.7

 

(3)

Global Corporates and Financial Institutions

 

34.7

 

32.7

 

6

 

34.4

 

1

Other

 

4.3

 

4.9

 

(12)

 

4.3

 

-

Loans and advances to customers

 

100.1

 

97.3

 

3

 

100.4

 

-

 

 

 

 

 

 

 

 

 

 

 

SME including Retail Business Banking

 

32.3

 

31.5

 

3

 

31.8

 

2

 

 

 

 

 

 

 

 

 

 

 

Customer deposits

 

150.6

 

148.5

 

1

 

148.6

 

1

Risk-weighted assets

 

83.0

 

86.7

 

(4)

 

86.5

 

(4)

 

1

Prior periods restated. See basis of presentation.

 

 

 

INSURANCE AND WEALTH

 

Insurance and Wealth offers insurance, investment and wealth management products and services. It supports around 10 million customers with assets under administration of £155 billion and annualised annuity payments in retirement of over £1 billion. The Group continues to invest significantly in the development of the business, with the aims of capturing considerable opportunities in pensions and financial planning, offering customers a single home for their banking and insurance needs, and driving growth across intermediary and relationship channels through a strong distribution model.

 

Progress against strategic priorities

Leading customer experience

·    Successful migration of around 200,000 policies from a number of legacy systems to a single platform managed by our long term partner Diligenta, enabling customers to better manage their policies with Scottish Widows

·    Concluded remaining transfers of the acquired Zurich UK workplace pensions and savings business in July 2019, adding around £9 billion to assets under administration and bringing the total transferred to £18 billion

·    Launched simple in branch application process for new 'Plan and Protect' life and critical illness product which takes c.30 minutes for cover up to £500,000, making it easier for homeowners to protect themselves and their families

·    Scottish Widows won 'Pension Firm of the Year' at the FD Excellence Awards for the third consecutive year

 

Digitising the Group

·    Launched online home insurance claims process, with over 55 per cent of claims now being managed in this way

·    Single Customer View, a unique capability that provides customers with integrated access to banking and insurance products, now available to over 4 million customers, with around 200,000 engaging with their pension every month

 

Maximising the Group's capabilities

·    As part of our partnership with Schroders plc, established Schroders Personal Wealth with around 300 advisers, and transferred over £500 million of high net worth customer assets to Cazenove Capital

·    Good progress towards the target of growing open book assets under administration by £50 billion by the end of 2020, with strong customer net inflows of £12 billion (including the Zurich transfer in July) and positive market movements of £8 billion in the first half of 2019. Cumulative net inflows of £25 billion and small positive market movements give overall growth of £28 billion since the start of current strategic plan in 2018

·    Already achieved the 1 million new pension customers target since the start of 2018

 

Financial performance

·    Strong growth in life and pensions sales, up 14 per cent, driven by increases in new members in existing workplace schemes and increased auto enrolment workplace contributions

·    New underwritten household premiums increased 33 per cent, reflecting progress of direct and corporate partnership propositions; total underwritten premiums decreased 2 per cent driven by a competitive renewal market

·    Life and pensions new business income up 27 per cent to £340 million. Lower existing business income due to equity hedging strategy to reduce capital and earnings volatility. Higher experience and other items includes benefits from the planned change in investment management provider and higher in year benefits from changes to annuitant mortality assumptions. General insurance income net of claims benefits from benign weather in 2019

·    Underlying profit increased by 41 per cent to £677 million. Net income increased by £202 million to £1,241 million whilst operating costs increased by £5 million with cost savings partly offsetting higher investment in the business

 

Insurance capital

·    Estimated pre interim dividend Solvency II ratio of 149 per cent (31 December 2018 pre final dividend position: 165 per cent). The fall in the ratio primarily reflects the impact of a £350 million dividend paid to Group in February 2019 and market volatility over the period, particularly reductions in long term interest rates

·    A dividend of £100 million was paid to Group in July 2019, with c.£7 billion cumulative dividends paid to the Group since 2011

Insurance and Wealth performance summary

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

 

 

Half-year 

 

 

 

 

to 30 June 

 

to 30 June 

 

 

 

to 31 Dec 

 

 

 

 

2019 

 

2018 

 

Change

 

2018 

 

Change

 

    

£m 

    

£m 

    

%

    

£m 

 

%

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

 58 

 

 60 

 

(3)

 

 63 

 

(8)

Other income

 

 1,183 

 

 979 

 

21

 

 886 

 

34

Net income

 

 1,241 

 

 1,039 

 

19

 

 949 

 

31

Operating costs

 

 (539) 

 

 (534) 

 

(1)

 

 (487) 

 

(11)

Remediation

 

 (25) 

 

 (25) 

 

-

 

 (14) 

 

(79)

Total costs

 

 (564) 

 

 (559) 

 

(1)

 

 (501) 

 

(13)

Impairment

 

 - 

 

 - 

 

 

 

 (1) 

 

 

Underlying profit

 

 677 

 

 480 

 

41

 

 447 

 

51

 

 

 

 

 

 

 

 

 

 

 

Life and pensions sales (PVNBP)1

 

 8,568

 

 7,483 

 

14

 

 6,901 

 

24

General insurance underwritten new GWP2

 

 64

 

48 

 

33

 

59 

 

8

General insurance underwritten total GWP2

 

 335

 

342 

 

(2)

 

348 

 

(4)

General insurance combined ratio

 

80%

 

103% 

 

(23)pp

 

89% 

 

(9)pp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 30 June

 

 

 

At 31 Dec

 

 

 

 

2019

 

2018

 

Change

 

2018

 

Change

 

 

£bn

 

£bn

 

%

 

£bn

 

%

 

 

 

 

 

 

 

 

 

 

 

Insurance Solvency II ratio3

 

149%

 

153%

 

(4)pp

 

165%

 

(16)pp

UK Wealth Loans and advances to customers

 

0.9

 

0.8

 

13

 

0.9

 

-

UK Wealth Customer deposits

 

13.8

 

13.6

 

1

 

14.1

 

(2)

UK Wealth Risk-weighted assets

 

1.3

 

1.3

 

-

 

1.2

 

8

Total customer assets under administration

 

155.0

 

151.0

 

3

 

141.3

 

10

 

Income by product group

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year to 30 June 2019

 

Half-year to 30 June 2018

 

Half-year

 

  

New

  

Existing

  

 

  

New

  

Existing

  

 

 

to 31 Dec

 

 

business

 

business

 

Total

 

business

 

business

 

Total

 

2018

 

  

£m

  

£m

  

£m

  

£m

  

£m

  

£m

  

£m

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Workplace, planning and retirement

 

245

 

56

 

301

 

165

 

75

 

240

 

246

Individual and bulk annuities

 

78

 

34

 

112

 

88

 

45

 

133

 

111

Protection

 

11

 

12

 

23

 

8

 

11

 

19

 

23

Longstanding LP&I

 

6

 

191

 

197

 

7

 

208

 

215

 

212

 

 

340

 

293

 

633

 

268

 

339

 

607

 

592

Life and pensions experience

and other items

 

 

 

 

 

248

 

 

 

 

 

140

 

3

General insurance

 

 

 

 

 

179

 

 

 

 

 

103

 

169

 

 

 

 

 

 

1,060

 

 

 

 

 

850

 

764

Wealth

 

 

 

 

 

181

 

 

 

 

 

189

 

185

Net income

 

 

 

 

 

1,241

 

 

 

 

 

1,039

 

949

 

 

 

1

Present value of new business premiums. Further information on page 112.

2

Gross written premiums.

3

Equivalent regulatory view of ratio (including With Profits funds) at 30 June 2019 was 141 per cent (30 June 2018: 148 per cent; 31 December 2018: 156 per cent).

 

CENTRAL ITEMS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

 

 

Half-year 

 

 

 

 

to 30 June 

 

to 30 June 

 

 

 

to 31 Dec 

 

 

 

 

2019 

 

20181 

 

Change

 

20181 

 

Change

 

 

£m 

    

£m 

    

%

    

£m 

 

%

 

 

 

 

 

 

 

 

 

 

 

Net income

 

 488 

 

 523 

 

(7)

 

 373 

 

31

Operating costs

 

 (8) 

 

 (16) 

 

50

 

 (40) 

 

80

Remediation

 

 20 

 

 (66) 

 

 

 

 (25) 

 

 

Total costs

 

 12 

 

 (82) 

 

 

 

 (65) 

 

 

Impairment

 

 42 

 

 (2) 

 

 

 

 (2) 

 

 

Underlying profit

 

 542 

 

 439 

 

23

 

 306 

 

77

 

 

 

1

Prior periods restated. See basis of presentation.

 

Central items includes income and expenditure not attributed to divisions, including the costs of certain central and head office functions, and the Group's private equity business, Lloyds Development Capital.

 

Remediation in the half-year to 30 June 2019 reflects the release of provisions relating to discontinued business.

 

During the first half of 2019, impairment included releases relating to the reassessment of credit risk associated with debt instruments held within the Group's equity investments business.

 

 

 

OTHER FINANCIAL INFORMATION

 

1.         Reconciliation between statutory and underlying basis results

 

The tables below set out the reconciliation from the statutory results to the underlying basis results, the principles of which are set out on the inside front cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Removal of:

 

 

 

 

 

Volatility

 

 

 

 

 

 

 

 

Statutory

 

and other

 

Insurance

 

 

 

Underlying

 

 

basis

 

items1,2,3

 

gross up4

 

PPI

 

basis

Half-year to 30 June 2019

  

£m

  

£m

  

£m

  

£m

  

£m

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

4,639

 

203

 

1,303

 

 -

 

 6,145

Other income, net of insurance claims

 

4,492

 

76

 

(1,418)

 

 -

 

 3,150

Operating lease depreciation

 

 

 

(473)

 

 -

 

 -

 

 (473)

Net income

 

9,131

 

(194)

 

(115)

 

 -

 

 8,822

Operating expenses5

 

(5,655)

 

841

 

115

 

 650

 

 (4,049)

Impairment

 

(579)

 

 -

 

 -

 

 -

 

 (579)

Profit before tax

 

2,897

 

647

 

 -

 

 650

 

 4,194

 

 

 

 

 

 

 

 

 

 

 

Half-year to 30 June 2018

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

6,007

 

93

 

244

 

 -

 

 6,344

Other income, net of insurance claims

 

3,564

 

(119)

 

(321)

 

 -

 

 3,124

Operating lease depreciation

 

 

 

(497)

 

 -

 

 -

 

 (497)

Net income

 

9,571

 

(523)

 

(77)

 

 -

 

 8,971

Operating expenses5

 

(5,998)

 

1,090

 

77

 

 550

 

 (4,281)

Impairment

 

(456)

 

 -

 

 -

 

 -

 

 (456)

Profit before tax

 

3,117

 

567

 

 -

 

 550

 

 4,234

 

 

 

 

 

 

 

 

 

 

 

Half-year to 31 December 2018

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net interest income

 

7,389

 

59

 

(1,078)

 

 -

 

6,370

Other income, net of insurance claims

 

1,666

 

226

 

994

 

 -

 

2,886

Operating lease depreciation

 

 

 

(459)

 

 -

 

 -

 

(459)

Net income

 

9,055

 

(174)

 

(84)

 

-

 

8,797

Operating expenses5

 

(5,731)

 

963

 

84

 

 200

 

(4,484)

Impairment

 

(481)

 

 -

 

 -

 

 -

 

(481)

Profit before tax

 

2,843

 

789

 

 -

 

 200

 

3,832

 

 

 

1

Half-year to 30 June 2019 comprises the effects of asset sales (gains of £5 million); volatility and other items (losses of £301 million); the amortisation of purchased intangibles (£34 million); restructuring (£182 million, comprising severance related costs, the rationalisation of the non-branch property portfolio, the integration of MBNA and Zurich's UK workplace pensions and savings business); and the fair value unwind and other items (losses of £135 million).

 

2

Half-year to 30 June 2018 comprises the effects of asset sales (losses of £120 million); volatility and other items (gains of £154 million); the amortisation of purchased intangibles (£53 million); restructuring (£377 million, comprising severance related costs, the rationalisation of the non-branch property portfolio, the work on implementing the ring-fencing requirements and the integration of MBNA and Zurich's UK workplace pensions and savings business); and the fair value unwind and other items (losses of £171 million).

 

3

Half-year to 31 December 2018 comprises the effects of asset sales (losses of £25 million); volatility and other items (losses of £59 million); the amortisation of purchased intangibles (£55 million); restructuring (£502 million, comprising severance related costs, the rationalisation of the non-branch property portfolio, the work on implementing the ring-fencing requirements and the integration of MBNA and Zurich's UK workplace pensions and savings business); and the fair value unwind and other items (losses of £148 million).

 

4

The Group's insurance businesses' income statements include income and expenditure which are attributable to the policyholders of the Group's long term assurance funds. These items have no impact in total upon the profit attributable to equity shareholders and, in order to provide a clearer representation of the underlying trends within the business, these items are shown net within the underlying results.

 

5

The statutory basis figure is the aggregate of operating costs and operating lease depreciation.

 

 

 

2.         Banking net interest margin and average interest-earning banking assets

 

 

 

 

 

 

 

 

 

 

Half-year

 

Half-year

 

Half-year

 

 

to 30 June

 

to 30 June

 

to 31 Dec

 

 

2019

 

2018

 

2018

 

 

 

 

 

 

 

Group net interest income - statutory basis (£m)

 

4,639

 

6,007

 

7,389

Insurance gross up (£m)

 

1,303

 

244

 

(1,078)

Volatility and other items (£m)

 

203

 

93

 

59

Group net interest income - underlying basis (£m)

 

6,145

 

6,344

 

6,370

Non-banking net interest expense (£m)1

 

79

 

3

 

51

Banking net interest income - underlying basis (£m)

 

6,224

 

6,347

 

6,421

 

 

 

 

 

 

 

Net loans and advances to customers (£bn)2

 

 441.0

 

 442.3

 

 444.4

Impairment provision and fair value adjustments (£bn)

 

 4.0

 

 4.0

 

 4.0

Non-banking items:

 

 

 

 

 

 

Fee based loans and advances (£bn)

 

 (7.5)

 

 (5.3)

 

 (7.2)

Other non-banking (£bn)

 

 (2.5)

 

 (2.2)

 

 (4.7)

Gross banking loans and advances (£bn)

 

 435.0

 

 438.8

 

 436.5

Averaging (£bn)

 

 (1.7)

 

 (2.4)

 

 (1.0)

Average interest-earning banking assets (£bn)

 

 433.3

 

 436.4

 

 435.5

 

 

 

 

 

 

 

Banking net interest margin (%)

 

 2.90

 

 2.93

 

 2.93

 

 

 

1

Half-year to 2019 includes impact from the implementation of IFRS 16.

 

2

Excludes reverse repos.

 

 

3.         Volatility arising in insurance businesses

 

Volatility included in the Group's statutory results before tax comprises the following:

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

Half-year 

 

 

to 30 June 

 

to 30 June 

 

to 31 Dec 

 

 

2019 

 

2018 

 

2018 

 

 

£m 

 

£m 

 

£m 

 

 

 

 

 

 

 

Insurance volatility

 

 221 

 

 (194)

 

 (312)

Policyholder interests volatility

 

 105 

 

 122 

 

 (76)

Total volatility

 

 326 

 

 (72)

 

 (388)

Insurance hedging arrangements

 

 (299)

 

 111 

 

 246 

Total

 

 27 

 

 39 

 

 (142)

 

The Group's insurance business has policyholder liabilities that are supported by substantial holdings of investments. IFRS requires that the changes in both the value of the liabilities and investments are reflected within the income statement. The value of the liabilities does not move exactly in line with changes in the value of the investments. As the investments are substantial, movements in their value can have a significant impact on the profitability of the Group. Management believes that it is appropriate to disclose the division's results on the basis of an expected return in addition to results based on the actual return. The impact of the actual return on these investments differing from the expected return is included within insurance volatility.

 

In-year volatility movements were largely driven by insurance volatility arising from interest rate movements. The capital impact of equity market movements is now hedged within Insurance and this also reduces the IFRS earnings exposure to equity market movements. Prior to 2019 insurance hedging arrangements were also in place within the Bank.

 

The Group actively manages its exposures to interest rate, foreign currency exchange rate, inflation and market movements within the banking book through a comprehensive hedging strategy. This helps to mitigate earnings volatility and reduces the impact of market movements on the capital position.
 

4.         Tangible net assets per share

 

The table below sets out a reconciliation of the Group's shareholders' equity to its tangible net assets.

 

 

 

 

 

 

 

 

 

 

At 30 June

 

At 30 June

 

At 31 Dec

 

 

2019

 

2018

 

2018

 

 

£m

 

£m

 

£m

 

 

 

 

 

 

 

Shareholders' equity

 

43,448

 

42,940

 

43,434

Goodwill

 

(2,314)

 

(2,310)

 

(2,310)

Intangible assets

 

(3,615)

 

(3,061)

 

(3,347)

Purchased value of in-force business

 

(255)

 

(291)

 

(271)

Other, including deferred tax effects

 

203

 

240

 

228

Tangible net assets

 

37,467

 

37,518

 

37,734

 

 

 

 

 

 

 

Ordinary shares in issue, excluding own shares

 

70,740m

 

71,944m

 

71,149m

Tangible net assets per share

 

53.0p

 

52.1p

 

53.0p

 

5.         Return on tangible equity

 

 

 

 

 

 

 

 

 

 

Half-year

 

Half-year

 

Half-year

 

 

to 30 June

 

to 30 June

 

to 31 Dec

 

 

2019

 

2018

 

2018

 

 

 

 

 

 

 

Average shareholders' equity (£bn)

 

 43.6

 

 43.2

 

 42.8

Average intangible assets (£bn)

 

 (5.8)

 

 (5.3)

 

 (5.6)

Average tangible equity (£bn)

 

 37.8

 

 37.9

 

 37.2

 

 

 

 

 

 

 

Underlying profit after tax (£m)1

 

3,160

 

3,174

 

2,883

Add back amortisation of intangible assets (post tax) (£m)

 

178

 

138

 

158

Less profit attributable to non-controlling interests and other equity

holders (£m)1

 

(283)

 

(242)

 

(289)

Adjusted underlying profit after tax (£m)

 

3,055

 

3,070

 

2,752

 

 

 

 

 

 

 

Underlying return on tangible equity (%)

 

16.3

 

16.3

 

14.7

 

 

 

 

 

 

 

Group statutory profit after tax (£m)1

 

2,225

 

2,317

 

2,189

Add back amortisation of intangible assets (post tax) (£m)

 

178

 

138

 

158

Add back amortisation of purchased intangible assets (post tax) (£m)

 

38

 

59

 

52

Less profit attributable to non-controlling interests and other equity

holders (£m)1

 

(283)

 

(242)

 

(289)

Adjusted statutory profit after tax (£m)

 

2,158

 

2,272

 

2,110

 

 

 

 

 

 

 

Statutory return on tangible equity (%)

 

11.5

 

12.1

 

11.3

 

1

Prior period restated to reflect amendments to IAS 12, see basis of presentation. 

 

 

 

 

 

RISK MANAGEMENT

PRINCIPAL RISKS AND UNCERTAINTIES

 

The Group's principal risks and uncertainties are reviewed and reported regularly as advised in our 2018 Annual Report. Following a review of the Group's risk categories, change and execution risk, data risk and operational resilience risk were elevated from secondary to primary risk categories in the Group's Risk Management Framework, reflecting the greater focus in these key areas.

 

The external risk faced by the Group may impact the success of delivering against the Group's long term strategic objectives. They include but are not limited to global macro-economic conditions, regulatory developments and market liquidity.

 

These changes are being embedded during 2019 and are now reflected within the Group's principal risks as below:

 

Capital risk - The risk that the Group has a sub-optimal quantity or quality of capital or that capital is inefficiently deployed across the Group.

 

Change and execution risk - The risk that in delivering its change agenda, the Group fails to ensure compliance with laws and regulation, maintain effective customer service and availability, and/or operate within the Group's risk appetite.

 

Conduct risk - The risk of customer detriment across the customer lifecycle including: failures in product management, distribution and servicing activities; from other risks materialising, or other activities which could undermine the integrity of the market or distort competition, leading to unfair customer outcomes, regulatory censure, reputational damage or financial loss.

 

Credit risk - The risk that parties with whom the Group has contracted fail to meet their financial obligations (both on and off balance sheet). For example observed or anticipated changes in the economic environment could impact profitability due to an increase in delinquency, defaults, write-downs and/or expected credit losses.

 

Data risk  - The risk of the Group failing to effectively govern, manage, and protect its data (or the data shared with third party suppliers) impacting the Group's agility, accuracy, access and availability of data, ultimately leading to poor customer outcomes, loss of value to the Group and mistrust from regulators.

 

Funding and liquidity risk - The risk that the Group has insufficient financial resources to meet its commitments as they fall due.

 

Governance risk - The risk that the Group's organisational infrastructure fails to provide robust oversight of decision making and the control mechanisms to ensure strategies and management instructions are implemented effectively.

 

Insurance underwriting risk - The risk of adverse developments in the timing, frequency and severity of claims for insured/underwritten events and in customer behaviour, leading to reductions in earnings and/or value. Longevity risk is expected to increase as the Group's presence in the annuity market increases.

 

Market risk - The risk that the Group's capital or earnings profile is affected by adverse market rates. The principal market risks are interest rates and credit spreads in the banking business, credit spreads in the Insurance business and equity, credit spreads and longevity risk in the Group's defined benefit pension schemes.

 

Model risk - The risk of financial loss, regulatory censure, reputational damage or customer detriment, as a result of deficiencies in the development, application and ongoing operation of models and rating systems.

 

Operational risk - Operational risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events.

 

Operational resilience risk - The risk that the Group fails to design resilience into business operations, underlying infrastructure and controls (people, process, technical) so that it is able to withstand external or internal events which could impact the continuation of operations, and fails to respond in a way which meets customer expectations and needs when the continuity of operations is compromised.

 

 

PRINCIPAL RISKS AND UNCERTAINTIES (continued)

 

People risk - The risk that the Group fails to provide an appropriate colleague and customer centric culture, supported by robust reward and wellbeing policies and processes; effective leadership to manage colleague resources; effective talent and succession management; and robust control to ensure all colleague-related requirements are met.

 

Regulatory and legal risk - The risk of financial penalties, regulatory censure, criminal or civil enforcement action or customer detriment as a result of failure to identify, assess, correctly interpret, comply with, or manage regulatory and/or legal requirements.

 

 

CREDIT RISK PORTFOLIO

 

Overview

·    Credit quality remains strong despite continued uncertainty and a softening in the external market

·    The Group's loan portfolios continue to be well positioned, reflecting the Group's continued effective risk management and benefiting from low interest rates

·    The gross asset quality ratio increased to 34 basis points (half-year to 30 June 2018: 27 basis points)

·    The net asset quality ratio increased to 26 basis points (half-year to 30 June 2018: 20 basis points)

·    The impairment charge increased to £579 million (half-year to 30 June 2018: £456 million), driven by a number of items including some weakening in used car prices, alignment of credit card provisioning methodologies, lower cash recoveries following prior year debt sales and two corporate cases in Commercial Banking

·    Stage 2 loans as a proportion of total loans and advances to customers increased slightly to 8.1 per cent (31 December 2018: 7.8 per cent). Stage 2 loans and advances were up by £2.0 billion to £40.3 billion, driven by the impact of changes in IFRS 9 economic scenarios, weighted towards the Retail portfolio and improved data quality and IFRS 9 model refinements within Commercial Banking

·    Stage 2 expected credit loss allowances as a percentage of drawn balances (coverage) decreased to 3.6 per cent (31 December 2018: 4.1 per cent), mainly driven by a reduction in Stage 2 expected credit loss (ECL) allowances within SME largely as a result of an enhanced approach to loan amortisation within the IFRS 9 model and a number of other model refinements

·    Stage 3 loans as a proportion of total loans and advances to customers have remained stable at 1.9 per cent, with Stage 3 loans and advances up £0.4 billion to £9.6 billion. Coverage of Stage 3 drawn balances reduced to 23.0 per cent (31 December 2018: 24.3 per cent), largely as a result of the transfers of a small number of larger, individually assessed names to Stage 3 within Commercial Banking, with lower likelihood of net loss

 

Low risk culture and prudent risk appetite

·    The Group continues to take a prudent approach to credit risk, with robust credit quality and affordability controls at origination and a prudent through the cycle credit risk appetite

·    Although not immune, credit portfolios are well positioned against an uncertain economic outlook and potential market volatility, including that related to the UK's exit from the EU

·    The Group continues to grow lending to targeted segments while maintaining a prudent risk appetite

·    The Group's effective risk management ensures early identification and management of customers and counterparties who may be showing signs of distress

·    Sector concentrations within the portfolios are closely monitored and controlled, with mitigating actions taken where appropriate. Sector and product caps limit exposure to certain higher risk and vulnerable sectors and asset classes

 

 

 

CREDIT RISK PORTFOLIO (continued)

 

Impairment charge by division

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Half-year 

 

Half-year 

 

 

 

Half-year 

 

 

 

 

to 30 June 

 

to 30 June 

 

 

 

to 31 Dec 

 

 

 

 

2019 

 

20181 

 

Change

 

20181 

 

Change

 

 

£m 

 

£m 

    

%

 

£m 

 

%

Retail:

 

 

 

 

 

 

 

 

 

 

Secured

 

 (38) 

 

 20 

 

 

 

 18 

 

 

Unsecured

 

 461 

 

 386 

 

(19)

 

 297 

 

(55)

UK Motor Finance

 

 104 

 

 49 

 

 

 

 64 

 

(63)

Other

 

 29 

 

 5 

 

 

 

 22 

 

(32)

 

 

 556 

 

 460 

 

(21)

 

 401 

 

(39)

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

SME

 

 (48) 

 

 14 

 

 

 

 49 

 

 

Other

 

 113 

 

 (20) 

 

 

 

 28 

 

 

 

 

 65 

 

 (6) 

 

 

 

 77 

 

16

Insurance and Wealth

 

 - 

 

 - 

 

 

 

 1 

 

 

Central items

 

 (42) 

 

 2 

 

 

 

 2 

 

 

Total impairment charge

 

 579 

 

 456 

 

(27)

 

 481 

 

(20)

 

 

 

 

 

 

 

 

 

 

 

Asset quality ratio

 

0.26% 

 

0.20% 

 

6bp

 

0.22% 

 

4bp

Gross asset quality ratio

 

0.34% 

 

0.27% 

 

7bp

 

0.30% 

 

4bp

 

 

 

1

Prior period segmental comparatives restated. See basis of presentation.

 

Basis of presentation

 

The analyses which follow have been presented on two bases; the statutory basis which is consistent with the presentation in the Group's accounts and the underlying basis which is used for internal management purposes. Reconciliations between the two bases have been provided.

 

In the following statutory basis tables, purchased or originated credit-impaired (POCI) assets include a fixed pool of mortgages that were purchased as part of the HBOS acquisition at a deep discount to face value reflecting credit losses incurred from the point of origination to the date of acquisition. The residual ECL allowance and resulting low coverage ratio on POCI assets reflects further deterioration in the creditworthiness from the date of acquisition. Over time, these POCI assets will run off as the loans redeem, pay down or losses are crystallised.

 

The Group uses the underlying basis to monitor the creditworthiness of the lending portfolio and related ECL allowances because it provides a better indication of the credit performance of the POCI assets purchased as part of the HBOS acquisition. The underlying basis assumes that the lending assets acquired as part of a business combination were originated by the Group and are classified as either Stage 1, 2 or 3 according to the change in credit risk over the period since origination. Underlying ECL allowances have been calculated accordingly.

 

 

 

CREDIT RISK PORTFOLIO (continued)

 

Group loans and advances to customers - statutory basis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchased

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

originated

 

 

 

 

 

 

 

 

 

 

 

 

 

 

credit-

 

Stage 2

 

Stage 3

 

 

Total

 

Stage 1

 

Stage 2

 

Stage 3

 

impaired

 

as %

 

as %

At 30 June 2019

 

£m

   

£m

   

£m

   

£m

 

£m

 

of total

 

of total

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 285,293

 

 252,260

 

 16,876

 

 1,543

 

 14,614

 

 5.9

 

 0.5

Unsecured

 

 27,895

 

 24,578

 

 2,639

 

 678

 

 -

 

 9.5

 

 2.4

UK Motor Finance

 

 15,882

 

 14,343

 

 1,402

 

 137

 

 -

 

 8.8

 

 0.9

Other

 

 10,908

 

 9,957

 

 790

 

 161

 

 -

 

 7.2

 

 1.5

 

 

 339,978

 

 301,138

 

 21,707

 

 2,519

 

 14,614

 

 6.4

 

 0.7

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 30,835

 

 26,069

 

 4,074

 

 692

 

 -

 

 13.2

 

 2.2

Other

 

 70,688

 

 64,264

 

 3,339

 

 3,085

 

 -

 

 4.7

 

 4.4

 

 

 101,523

 

 90,333

 

 7,413

 

 3,777

 

 -

 

 7.3

 

 3.7

Insurance and Wealth

 

 895

 

 789

 

 50

 

 56

 

 -

 

 5.6

 

 6.3

Central items

 

 56,055

 

 55,986

 

 1

 

 68

 

 -

 

 -

 

 0.1

Total gross lending

 

 498,451

 

 448,246

 

 29,171

 

 6,420

 

 14,614

 

 5.9

 

 1.3

ECL allowance on

drawn balances

 

 (3,313)

 

 (621)

 

 (953)

 

 (1,558)

 

 (181)

 

 

 

 

Net balance sheet

carrying value

 

 495,138

 

 447,625

 

 28,218

 

 4,862

 

 14,433

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ECL allowance (drawn and undrawn) as a percentage of gross lending (%)1

 

 0.7

 

 0.2

 

 3.5

 

 25.4

 

 

 

 

 

 

 

 

 

1

Stage 3 ECL allowances as a percentage of drawn balances are calculated excluding loans in recoveries for unsecured of £242 million and £18 million for Business Banking within Retail other.

 

 

 

CREDIT RISK PORTFOLIO (continued)

 

Group loans and advances to customers - statutory basis (continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchased

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

originated

 

 

 

 

 

 

 

 

 

 

 

 

 

 

credit-

 

Stage 2

 

Stage 3

 

 

Total

 

Stage 1

 

Stage 2

 

Stage 3

 

impaired

 

as %

 

as %

At 31 December 20181

 

£m

   

£m

   

£m

   

£m

 

£m

 

of total

 

of total

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 288,235

 

 257,797

 

 13,654

 

 1,393

 

 15,391

 

 4.7

 

 0.5

Unsecured

 

 28,115

 

 24,705

 

 2,707

 

 703

 

-

 

 9.6

 

 2.5

UK Motor Finance

 

 14,933

 

 13,224

 

 1,580

 

 129

 

-

 

 10.6

 

 0.9

Other

 

 10,399

 

 9,434

 

 800

 

 165

 

-

 

 7.7

 

 1.6

 

 

 341,682

 

 305,160

 

 18,741

 

 2,390

 

 15,391

 

 5.5

 

 0.7

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 30,296

 

 26,099

 

 3,484

 

 713

 

 -

 

 11.5

 

 2.4

Other

 

 71,528

 

 65,903

 

 3,108

 

 2,517

 

 -

 

 4.3

 

 3.5

 

 

 101,824

 

 92,002

 

 6,592

 

 3,230

 

 -

 

 6.5

 

 3.2

Insurance and Wealth

 

 865

 

 804

 

 6

 

 55

 

 -

 

 0.7

 

 6.4

Central items

 

 43,637

 

 43,565

 

 6

 

 66

 

-

 

 -

 

 0.2

Total gross lending

 

 488,008

 

 441,531

 

 25,345

 

 5,741

 

 15,391

 

 5.2

 

 1.2

ECL allowance on

drawn balances

 

 (3,150)

 

 (525)

 

 (994)

 

 (1,553)

 

 (78)

 

 

 

 

Net balance sheet carrying value

 

 484,858

 

 441,006

 

 24,351

 

 4,188

 

 15,313

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ECL allowance (drawn and undrawn) as a percentage of gross lending (%)2

 

0.7

 

0.1

 

4.2

 

28.4

 

 

 

 

 

 

 

 

 

1

Segmental comparatives restated. See basis of presentation.

2

Stage 3 ECL allowances as a percentage of drawn balances are calculated excluding loans in recoveries for unsecured of £233 million and £17 million for Business Banking within Retail other.

 

 

CREDIT RISK PORTFOLIO (continued)

 

Group loans and advances to customers - underlying basis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stage 2

 

Stage 3

 

 

Total

 

Stage 1

 

Stage 2

 

Stage 3

 

as %

 

as %

At 30 June 20191

 

£m

   

£m

   

£m

   

£m

 

of total

 

of total

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 286,073

 

 253,348

 

 27,985

 

 4,740

 

 9.8

 

 1.7

Unsecured

 

 27,788

 

 24,480

 

 2,631

 

 677

 

 9.5

 

 2.4

UK Motor Finance

 

 15,882

 

 14,343

 

 1,402

 

 137

 

 8.8

 

 0.9

Other

 

 10,908

 

 9,957

 

 790

 

 161

 

 7.2

 

 1.5

 

 

 340,651

 

 302,128

 

 32,808

 

 5,715

 

 9.6

 

 1.7

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 30,835

 

 26,069

 

 4,074

 

 692

 

 13.2

 

 2.2

Other

 

 70,688

 

 64,264

 

 3,339

 

 3,085

 

 4.7

 

 4.4

 

 

 101,523

 

 90,333

 

 7,413

 

 3,777

 

 7.3

 

 3.7

Insurance and Wealth

 

 895

 

 789

 

 50

 

 56

 

 5.6

 

 6.3

Central items

 

 56,055

 

 55,986

 

 1

 

 68

 

 -

 

 0.1

Total gross lending

 

 499,124

 

 449,236

 

 40,272

 

 9,616

 

 8.1

 

 1.9

ECL allowance on drawn balances

 

 (4,164)

 

 (650)

 

 (1,370)

 

 (2,144)

 

 

 

 

Net balance sheet carrying value

 

 494,960

 

 448,586

 

 38,902

 

 7,472

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ECL allowance (drawn and undrawn) as a percentage of gross lending (%)2

 

 0.9

 

 0.2

 

 3.6

 

 23.0

 

 

 

 

 

 

 

1

These balances exclude the impact of the HBOS and MBNA acquisition related adjustments.

2

Stage 3 ECL allowances as a percentage of drawn balances are calculated excluding loans in recoveries for unsecured of £242 million and £18 million for Business Banking within Retail other.

 

 

CREDIT RISK PORTFOLIO (continued)

 

Group loans and advances to customers - underlying basis (continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stage 2

 

Stage 3

 

 

Total

 

Stage 1

 

Stage 2

 

Stage 3

 

as %

 

as %

At 31 December 20181,2

 

£m

   

£m

   

£m

   

£m

 

of total

 

of total

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 289,237

 

 257,797

 

 26,571

 

 4,869

 

 9.2

 

 1.7

Unsecured

 

 27,990

 

 24,593

 

 2,696

 

 701

 

 9.6

 

 2.5

UK Motor Finance

 

 14,933

 

 13,224

 

 1,580

 

 129

 

 10.6

 

 0.9

Other

 

 10,399

 

 9,434

 

 800

 

 165

 

 7.7

 

 1.6

 

 

 342,559

 

 305,048

 

 31,647

 

 5,864

 

 9.2

 

 1.7

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 30,296

 

 26,099

 

 3,484

 

 713

 

 11.5

 

 2.4

Other

 

 71,528

 

 65,903

 

 3,108

 

 2,517

 

 4.3

 

 3.5

 

 

 101,824

 

92,002

 

6,592

 

 3,230

 

6.5

 

3.2

Insurance and Wealth

 

 865

 

 804

 

 6

 

 55

 

 0.7

 

 6.4

Central items

 

 43,637

 

 43,565

 

 6

 

 66

 

 -

 

 0.2

Total gross lending

 

 488,885

 

 441,419

 

 38,251

 

 9,215

 

 7.8

 

 1.9

ECL allowance on drawn balances

 

 (4,236)

 

 (556)

 

 (1,506)

 

 (2,174)

 

 

 

 

Net balance sheet carrying value

 

 484,649

 

 440,863

 

 36,745

 

 7,041

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ECL allowance (drawn and undrawn) as a percentage of gross lending (%)3

 

 0.9

 

 0.2

 

 4.1

 

 24.3

 

 

 

 

 

 

 

1

These balances exclude the impact of the HBOS and MBNA acquisition related adjustments.

2

Segmental comparatives restated. See basis of presentation.

3

Stage 3 ECL allowances as a percentage of drawn balances are calculated excluding loans in recoveries for unsecured of  £233 million and £17 million for Business Banking within Retail other.

 

Group total expected credit loss allowance - statutory basis

 

 

 

 

 

 

 

 

At 30 June

 

At 31 Dec

 

 

2019

 

2018

 

  

£m

  

£m

Customer related balances

 

 

 

 

Drawn

 

 3,313

 

 3,150

Undrawn

 

 173

 

 193

 

 

 3,486

 

 3,343

Other assets

 

 25

 

 19

Total expected credit loss allowance

 

 3,511

 

 3,362

 

Group total expected credit loss allowance - underlying basis

 

 

 

 

 

 

 

 

At 30 June

 

At 31 Dec

 

 

2019

 

2018

 

  

£m

  

£m

Customer related balances

 

 

 

 

Drawn

 

 4,164

 

 4,236

Undrawn

 

 173

 

 193

 

 

 4,337

 

 4,429

Other assets

 

 25

 

 19

Total expected credit loss allowance

 

 4,362

 

 4,448

 

 

CREDIT RISK PORTFOLIO (continued)

 

Reconciliation between statutory and underlying basis of Group gross loans and advances to customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchased or

 

 

 

 

 

 

 

 

 

originated

 

Total 

 

Stage 1 

 

Stage 2 

 

Stage 3 

 

credit-impaired

 

£m 

 

£m 

 

£m 

 

£m 

 

£m

At 30 June 2019

 

 

 

 

 

 

 

 

 

Underlying basis

 499,124 

 

 449,236 

 

 40,272 

 

 9,616 

 

 - 

Purchased or originated credit-impaired

assets

 - 

 

 (1,087) 

 

 (11,109) 

 

 (3,197) 

 

 15,393 

Acquisition fair value adjustment

 (673) 

 

 97 

 

 8 

 

 1 

 

 (779) 

 

 (673) 

 

 (990) 

 

 (11,101) 

 

 (3,196) 

 

 14,614 

Statutory basis

 498,451 

 

 448,246 

 

 29,171 

 

 6,420 

 

 14,614 

 

 

 

 

 

 

 

 

 

 

At 31 December 2018

 

 

 

 

 

 

 

 

 

Underlying basis

 488,885 

 

 441,419 

 

 38,251 

 

 9,215 

 

 - 

Purchased or originated credit-impaired

assets

 - 

 

 - 

 

 (12,917) 

 

 (3,476) 

 

 16,393 

Acquisition fair value adjustment

 (877) 

 

 112 

 

 11 

 

 2 

 

 (1,002) 

 

 (877) 

 

 112 

 

 (12,906) 

 

 (3,474) 

 

 15,391 

Statutory basis

 488,008 

 

 441,531 

 

 25,345 

 

 5,741 

 

 15,391 

 

Reconciliation between statutory and underlying basis of Group expected credit loss allowances on drawn balances

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchased or

 

 

 

 

 

 

 

 

 

originated

 

Total 

 

Stage 1 

 

Stage 2 

 

Stage 3 

 

credit-impaired

 

£m 

 

£m 

 

£m 

 

£m 

 

£m

At 30 June 2019

 

 

 

 

 

 

 

 

 

Underlying basis

 4,164 

 

 650 

 

 1,370 

 

 2,144 

 

 - 

Purchased or originated credit-impaired assets

 - 

 

 (2) 

 

 (393) 

 

 (565) 

 

 960 

Acquisition fair value adjustment

 (851) 

 

 (27) 

 

 (24) 

 

 (21) 

 

 (779) 

 

 (851) 

 

 (29) 

 

 (417) 

 

 (586) 

 

 181 

Statutory basis

 3,313 

 

 621 

 

 953 

 

 1,558 

 

 181 

 

 

 

 

 

 

 

 

 

 

At 31 December 2018

 

 

 

 

 

 

 

 

 

Expected credit losses on drawn balances

 

 

 

 

 

 

 

 

 

Underlying basis

 4,236 

 

 556 

 

 1,506 

 

 2,174 

 

 - 

Purchased or originated credit-impaired assets

 - 

 

 - 

 

 (481) 

 

 (599) 

 

 1,080 

Acquisition fair value adjustment

 (1,086) 

 

 (31) 

 

 (31) 

 

 (22) 

 

 (1,002) 

 

 (1,086) 

 

 (31) 

 

 (512) 

 

 (621) 

 

 78 

Statutory basis

 3,150 

 

 525 

 

 994 

 

 1,553 

 

 78 

 

 

 

CREDIT RISK PORTFOLIO (continued)

 

Group expected credit loss allowances (drawn and undrawn) as a percentage of loans and advances to customers - statutory basis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchased or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

originated

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

credit-

 

 

Total

 

Stage 1

 

Stage 2

 

Stage 3

 

impaired

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June 20191

 

£m

 

%3

 

£m

 

%3

 

£m

 

%3

 

£m

 

%2,3

 

£m

 

%3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 619

 

 0.2

 

 38

 

 -

 

 266

 

 1.6

 

 134

 

 8.7

 

 181

 

 1.2

Unsecured

 

 911

 

 3.3

 

 319

 

 1.3

 

 377

 

 14.3

 

 215

 

 49.3

 

 -

 

 -

UK Motor Finance

 

 349

 

 2.2

 

 202

 

 1.4

 

 70

 

 5.0

 

 77

 

 56.2

 

 -

 

 -

Other

 

 126

 

 1.2

 

 40

 

 0.4

 

 34

 

 4.3

 

 52

 

 36.4

 

 -

 

 -

 

 

2,005

 

 0.6

 

599

 

 0.2

 

 747

 

 3.4

 

 478

 

 21.2

 

 181

 

 1.2

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 311

 

 1.0

 

 37

 

 0.1

 

 165

 

 4.1

 

 109

 

 15.8

 

 -

 

 -

Other

 

1,122

 

 1.6

 

 62

 

 0.1

 

 118

 

 3.5

 

 942

 

 30.5

 

 -

 

 -

 

 

 1,433

 

 1.4

 

 99

 

 0.1

 

 283

 

 3.8

 

1,051

 

 27.8

 

 -

 

 -

Insurance and Wealth

 

 17

 

 1.9

 

 5

 

 0.6

 

 1

 

 2.0

 

 11

 

 19.6

 

 -

 

 -

Central items

 

 31

 

 0.1

 

 7

 

 

 

 1

 

 100.0

 

 23

 

 33.8

 

 -

 

 -

Total

 

 3,486

 

 0.7

 

710

 

 0.2

 

1,032

 

 3.5

 

1,563

 

 25.4

 

 181

 

 1.2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 31 December 20181,4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 460

 

 0.2

 

 38

 

 -

 

 226

 

 1.7

 

 118

 

 8.5

 

 78

 

 0.5

Unsecured

 

 896

 

 3.2

 

 287

 

 1.2

 

 379

 

 14.0

 

 230

 

 48.9

 

 -

 

 -

UK Motor Finance

 

 290

 

 1.9

 

 127

 

 1.0

 

 78

 

 4.9

 

 85

 

 65.9

 

 -

 

 -

Other

 

 122

 

 1.2

 

 41

 

 0.4

 

 30

 

 3.8

 

 51

 

 34.5

 

 -

 

 -

 

 

 1,768

 

 0.5

 

 493

 

 0.2

 

 713

 

 3.8

 

 484

 

 22.6

 

 78

 

 0.5

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 384

 

 1.3

 

 40

 

 0.2

 

 231

 

 6.6

 

 113

 

 15.8

 

 -

 

 - 

Other

 

1,102

 

 1.5

 

 71

 

 0.1

 

 107

 

 3.4

 

 924

 

 36.7

 

 -

 

 - 

 

 

 1,486

 

 1.5

 

 111

 

 0.1

 

 338

 

 5.1

 

1,037

 

 32.1

 

 -

 

 - 

Insurance and Wealth

 

 18

 

 2.1

 

 6

 

 0.7

 

 1

 

 16.7

 

 11

 

 20.0

 

 -

 

 -

Central items

 

 71

 

 0.2

 

 38

 

 0.1

 

 6

 

 100.0

 

 27

 

 40.9

 

 -

 

 -

Total

 

 3,343

 

 0.7

 

 648

 

 0.1

 

 1,058

 

 4.2

 

 1,559

 

 28.4

 

 78

 

 0.5

 

 

 

1

UK Motor Finance expected credit loss allowances for Stages 1 and 2 include £179 million (31 December 2018: £99 million) relating to provisions held against the residual value of vehicles that are returned to the Group at the end of contract, in addition to covering losses for exposures to customers that choose to voluntarily terminate their agreements early. The provisions are included within the calculation of coverage ratios.

2

Stage 3 ECL allowances as a percentage of drawn balances are calculated excluding loans in recoveries for unsecured (30 June 2019: £242 million; 31 December 2018: £233 million) and Business Banking within Retail other (30 June 2019: £18 million; 31 December 2018: £17 million).

3

As a percentage of drawn balances.

4

Segmental comparatives restated. See basis of presentation.

 

 

 

CREDIT RISK PORTFOLIO (continued)

 

Group expected credit loss allowances (drawn and undrawn) as a percentage of loans and advances to customers - underlying basis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

 

Stage 1

 

Stage 2

 

Stage 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 30 June 20191,2

 

£m

 

%4

 

£m

 

%4

 

£m

 

%4

 

£m

 

%3,4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 1,398 

 

 0.5

 

 40 

 

 

 

 659 

 

 2.4

 

 699 

 

 14.7

Unsecured

 

 983 

 

 3.5

 

 346 

 

 1.4

 

 401 

 

 15.2

 

 236 

 

 54.3

UK Motor Finance

 

 349 

 

 2.2

 

 202 

 

 1.4

 

 70 

 

 5.0

 

 77 

 

 56.2

Other

 

 126 

 

 1.2

 

 40 

 

 0.4

 

 34 

 

 4.3

 

 52 

 

 36.4

 

 

 2,856 

 

 0.8

 

 628 

 

 0.2

 

 1,164 

 

 3.5

 

 1,064 

 

 19.5

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 311 

 

 1.0

 

 37 

 

 0.1

 

 165 

 

 4.1

 

 109 

 

 15.8

Other

 

 1,122 

 

 1.6

 

 62 

 

 0.1

 

 118 

 

 3.5

 

 942 

 

 30.5

 

 

 1,433 

 

 1.4

 

 99 

 

 0.1

 

 283 

 

 3.8

 

 1,051 

 

 27.8

Insurance and Wealth

 

 17 

 

 1.9

 

 5 

 

 0.6

 

 1 

 

 2.0

 

 11 

 

 19.6

Central items

 

 31 

 

 0.1

 

 7 

 

 

 1 

 

 100.0

 

 23 

 

 33.8

Total

 

 4,337 

 

 0.9

 

 739 

 

 0.2

 

 1,449 

 

 3.6

 

 2,149 

 

 23.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At 31 December 20181,2,5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secured

 

 1,462 

 

 0.5

 

 38 

 

 -

 

 707 

 

 2.7

 

 717 

 

 14.7

Unsecured

 

 980 

 

 3.5

 

 318 

 

 1.3

 

 410 

 

 15.2

 

 252 

 

 53.8

UK Motor Finance

 

 290 

 

 1.9

 

 127 

 

 1.0

 

 78 

 

 4.9

 

 85 

 

 65.9

Other

 

 122 

 

 1.2

 

 41 

 

 0.4

 

 30 

 

 3.8

 

 51 

 

 34.5

 

 

 2,854 

 

 0.8

 

 524 

 

 0.2

 

 1,225 

 

 3.9

 

 1,105 

 

 19.7

Commercial Banking:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SME

 

 384 

 

 1.3

 

 40 

 

 0.2

 

 231 

 

 6.6

 

 113 

 

 15.8

Other

 

 1,102 

 

 1.5

 

 71 

 

 0.1

 

 107 

 

 3.4

 

 924 

 

 36.7

 

 

 1,486 

 

 1.5

 

 111 

 

 0.1

 

 338 

 

 5.1

 

 1,037 

 

 32.1

Insurance and Wealth

 

 18 

 

 2.1

 

 6 

 

 0.7

 

 1 

 

 16.7

 

 11 

 

 20.0

Central items

 

 71 

 

 0.2

 

 38 

 

 0.1

 

 6 

 

 100.0

 

 27 

 

 40.9

Total

 

 4,429 

 

 0.9

 

 679 

 

 0.2

 

 1,570 

 

 4.1

 

 2,180 

 

 24.3

 

 

 

1

These balances exclude the impact of the HBOS and MBNA acquisition related adjustments.

2

UK Motor Finance expected credit loss allowances for Stages 1 and 2 include £179 million (31 December 2018: £99 million) relating to provisions held against the residual value of vehicles that are returned to the Group at the end of contract, in addition to covering losses for exposures to customers that choose to voluntarily terminate their agreements early. The provisions are included within the calculation of