£3.0m Liberty Cloud Contract Win

Summary by AI BETAClose X

Netcall plc has secured a new £3.0 million multi-year Liberty cloud contract with an S&P 500 financial services firm, significantly expanding their partnership. This deal, which builds on an initial adoption in H2 FY25, will see the customer's annual subscription rise to £1.0 million and embeds Netcall's Liberty platform deeper into their core operations for global case management. The solution, delivered via Liberty Create with embedded AI, will automate case workflows, integrate with existing systems, and provide analytics to enhance efficiency and oversight, reinforcing Netcall's land-and-expand strategy and adding visibility to future recurring revenues.

Disclaimer*

Netcall PLC
07 January 2026
 

RNS Reach

7 January 2026 

 

NETCALL PLC

("Netcall", the "Company", or the "Group")

£3.0m Liberty Cloud Contract Win

Strengthens partnership with S&P 500 customer for global case management application

Netcall plc (AIM: NET), an enterprise software company that unites automation and customer engagement in one AI-powered platform, today announces a new £3.0m multi-year Liberty cloud contract with an S&P 500 global financial services firm (the "Customer").  

The expanded partnership builds on the Customer's initial adoption of Netcall's Liberty platform in H2 FY25, lifting the Customer's annual subscription to £1.0m and embedding Liberty deeper into its core operations.

Delivered on Liberty Create with embedded AI, the application will automate case workflows from intake to resolution, integrate with core systems, and standardise processes. This will reduce manual effort, strengthen oversight, and provide actionable analytics to improve consistency and efficiency across the organisation.

This multi-year contract demonstrates the Group's land-and-expand strategy with blue-chip enterprises, adds visibility to future recurring revenues, and strengthens Netcall's position in a key vertical market.

James Ormondroyd, CEO of Netcall plc commented:

"This contract reflects the strength of our land-and-expand strategy and Liberty's ability to scale across critical business processes. By extending into core case management, our customer is accelerating automation and standardisation across global operations. Their confidence in our platform underlines Liberty's proven ability to deliver rapid operational improvements for customers worldwide."

 

Enquiries:

 

Netcall plc

Tel. +44 (0) 330 333 6100

James Ormondroyd, CEO

Richard Hughes, CFO
Henrik Bang, Non-Executive Chairman

 

 

 

Canaccord Genuity Limited (Nominated Adviser and Joint Broker) 

Tel. +44 (0) 20 7523 8000

Simon Bridges / Harry Gooden / Andrew Potts / Elizabeth Halley-Stott

 


 

Singer Capital Markers (Joint Broker)

Charles Leigh-Pemberton / Asha Chotai

Tel +44 (0) 20 7496 3000


 

Alma Strategic Communications

Tel. +44 (0) 20 3405 0205

Caroline Forde / Hilary Buchanan / Emma Thompson



 

About Netcall:

Netcall (AIM: NET) is a UK-based enterprise software company that unites automation and customer engagement in one AI-powered platform. Its Liberty platform makes work easier by digitising processes and simplifying customer interactions in a single, easy-to-use solution that reduces complexity. Today, around 700 organisations across healthcare, government and financial services depend on Netcall for business‑critical workflows, including two‑thirds of NHS Acute Health Trusts, one half of UK local authorities and major enterprises such as Legal & General, Baloise and Santander. For further information, please go to www.netcall.com.  

About Reach announcements

This is a Reach announcement and the information contained is not considered to be material or to have a significant impact on management's expectations of the Company's performance. Reach is an investor communication service aimed at assisting listed and unlisted (including AIM quoted) companies to distribute non-regulatory news releases into the public domain. Information required to be notified under the AIM Rules for Companies, Market Abuse Regulation or other regulation would be disseminated as an RNS regulatory announcement and not on Reach.

 

 

This information is provided by Reach, the non-regulatory press release distribution service of RNS, part of the London Stock Exchange. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy.
 
END
 
 

Companies

Netcall (NET)
UK 100

Latest directors dealings