Annual Financial Report

*A Private Investor is a recipient of the information who meets all of the conditions set out below, the recipient:

Obtains access to the information in a personal capacity;
Is not required to be regulated or supervised by a body concerned with the regulation or supervision of investment or financial services;
Is not currently registered or qualified as a professional securities trader or investment adviser with any national or state exchange, regulatory authority, professional association or recognised professional body;
Does not currently act in any capacity as an investment adviser, whether or not they have at some time been qualified to do so;
Uses the information solely in relation to the management of their personal funds and not as a trader to the public or for the investment of corporate funds;
Does not distribute, republish or otherwise provide any information or derived works to any third party in any manner or use or process information or derived works for any commercial purposes.

Please note, this site uses cookies. Some of the cookies are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but if you do, parts of the site may not work. To find out more about the cookies used on Investegate and how you can manage them, see our Privacy and Cookie Policy

To continue using Investegate, please confirm that you are a private investor as well as agreeing to our Privacy and Cookie Policy & Terms.

Risk ownership Each risk has a named owner. In addition, each principal risk is sponsored by a member of the Executive Committee, who drives progress.		Risk velocity Measuring how quickly the risk reaches its impact assessment in the event the risk crystallises.
Likelihood and impact Managed through a globally applied five-by-five scoring matrix.		Mitigating actions Further controls and mitigating activities required to further mitigate likelihood or impact of the risk.
Net risk After mitigating controls are taken into account.		Strategic levers Capturing the impact on the Group’s strategic levers and interdependencies between principal risks.
Risk appetite Defined at a risk category level and split into five levels.		Emerging risks Any relevant emerging risks where the principal risk is impacted captured under medium and long-term assessed risks.

1. Inability to finance our business

Risk owner – Chief Financial Officer

Link to strategy: 3, 4 Timeframe: Medium and Long term Link to viability: Yes Reduced facility headroom	Description and impact Failure to sufficiently and effectively manage the financial strength of the Group could lead it to: Fail to meet required tests that allow it to continue to use the going concern basis in preparing its financial statements. Fail to meet financial covenant tests, potentially leading to a default event. Have a lack of available funds, restricting investment in growth opportunities, whether through acquisition or innovation. Be unable to meet dividend payment requirements.	Causes Failure to accurately forecast material exposures and/or manage the financial resources of the Group.



	Mitigation and internal controls Centralised Treasury function that is responsible for managing key financial risks, including liquidity and credit capacity. Mixture of long-term committed debt with varying maturity dates which comprise a £400m revolving credit facility maturing in 2031 and a US private placement debt of $300m, with $120m maturing in 2030 and $180m maturing in 2033. The Group maintains significant undrawn facilities within a high-quality RCF bank syndicate, which underpins the liquidity requirements of the Group. Strong free cash flow profile – flexibility on capital expenditure and ability to reduce dividends. Embedded procedures to monitor the effective management of cash and debt, including weekly cash reports and regular cash flow forecasting to ensure compliance with borrowing limits and lender covenants. Culture focused on actively managing our working capital and monitoring external factors that may affect funding availability.	Movement since 2023 Reduced Risk New seven-year £400m RCF secured (initial five years with two one-year extensions), along with continued strong operational performance throughout 2024, demonstrate clear ability to manage both existing and future risks. The $75m US private placement, which matured in December 2024, was paid down from existing facilities.

2. A rapid downturn in our markets

Risk owner – Chief Financial Officer

Link to strategy: 1, 2 Timeframe: Medium and Long term Link to viability: Yes Revenue decline	Description and impact Inability to maintain a sustainable level of financial performance throughout the construction industry market cycle, which grows more than many other industries during periods of economic expansion and falls harder than many other industries when the economy contracts. Any significant, sustained reduction in the level of customer activity could adversely affect the Group’s strategy, reducing revenue and profitability in the short and medium term, and negatively impact the longer-term viability of the Group.	Causes Customers postponing or reducing investment in ongoing and new projects at short notice. Impact of increasing inflation, especially in steel, cement and energy. Political instability leading to disruption in supply chains impacting both availability and price.

	Mitigation and internal controls The diverse markets in which the Group operates, both in terms of geography and market segment, provide protection to individual geographic or segment slowdowns. Leveraging the global scale of the Group, talent and resources can be redeployed to other parts of the company during individual market slowdowns. Having strong local businesses with in-depth knowledge of the local markets enables early detection and response to market trends. The diverse customer base, with no single customer accounting for more than 4% of Group revenue, reduces the potential impact of individual customer failure caused by an economic downturn.	Movement since 2023 Constant Risk The Group continues to maintain a very strong order book across all divisions at near record levels. Inflation and interest rate risk is now beginning to abate in Keller’s key markets. Geopolitical uncertainty continues both due to the conflicts in Ukraine and Gaza, plus elections in many of Keller’s key markets.

3. Losing our market share

Risk owner – Chief Financial Officer

Link to strategy: 1, 2 Timeframe: Short, Medium, and Long-term Link to viability: Yes Revenue decline	Description and impact Inability to achieve sustainable growth, whether through organic growth acquisition, new products, new geographies or industry-specific solutions, may: Jeopardise our position as the preferred international geotechnical specialist contractor. Lead to inefficiencies and increased operating costs, which in turn could impact our ability to deliver balanced profitable growth, which is a key component of our strategy. Failure to deliver on our key strategic objective may result in the loss of confidence and trust of our key stakeholders including investors, financial institutions and customers.	Causes Increased competitor activity especially in tight or contracting markets. Failure to adjust to changing customer demands or fully understand and meet their requirements. Inability to identify changes in market demands, including changes to promote sustainability.



	Mitigation and internal controls A clear business strategy with defined short, medium and long-term objectives, which is monitored at local, divisional and Group level. Continued analysis of existing and target markets to ensure opportunities that they offer are understood. An opportunities pipeline covering all sectors of the construction market. A wide-ranging local branch network which facilitates customer relationships and helps secure repeat work. Continually seeking to differentiate our offering through service quality, value for money and innovation. North American businesses reorganisation delivering on cross-selling opportunities. Minimising the risk of acquisitions, including getting to know a target company in advance to understand the operational and cultural differences and potential synergies, as well as undertaking these through due diligence and structured and carefully managed integration plans.	Movement since 2023 Constant Risk We continued to see strong improvement across the US in 2024, where we continue to provide a wider range of our products across more locations following the successful execution of the One Keller project. This focus is also showing success in the other divisions as they diversify their available product range to maintain and grow our market share.

4. Ethical misconduct and non-compliance with regulations

Risk owner – Company Secretary

Link to strategy: 3, 4 Timeframe: Short term Link to viability: Yes One-off costs	Description and impact Keller operates in many different jurisdictions and is subject to various rules, regulations and other legal requirements including those related to anti-bribery and anti-corruption. Failure to comply with the Code of Business Conduct or other regulations could leave the Group exposed to: Instances of bribery and corruption. Fraud and deception. Human rights abuses, such as modern slavery, child labour abuses and human trafficking. Unfair competition practices. Unethical treatment within our supply chain. This could also apply to M&A activity in relation to past deeds of acquired companies. These failures could result in legal investigations, leading to fines and penalties, reputational damage and business losses.	Causes Failure to comply with the Code of Business Conduct or related policies and procedures could stem from: Failure to establish a robust corporate culture. Failure to adopt a compliance risk approach. Failure to embed the Group’s values and behaviours across the entire organisation, including any joint ventures. Failure to have a robust training and monitoring programme in place. Inadequate due diligence in M&A process. Deliberate non-compliance.



	Mitigation and internal controls A Code of Business Conduct that sets out minimum expectations for all colleagues in respect of ethics, integrity and regulatory requirements, that is updated annually and is backed by a training programme to ensure that it is fully embedded across the Group. Ethics and Compliance Officers in every business unit who support the ethics and compliance culture and ensure best practice developed by the Group is communicated and embedded into local business practices. Regular workshops across the Group to ensure compliance risks are identified and addressed. Ethics and compliance updates to the Audit and Risk Committee semi-annually. A Group M&A standard that sets out the approach and process to be followed for any M&A activity. An independent third-party whistleblowing helpline that is actively promoted. Complaints are independently investigated by the Compliance and Internal Audit teams and appropriate action taken where necessary.			Movement since 2023 Constant Risk

5. Inability to maintain our technological product advantage

Risk owner – Chief Construction Officer

Link to strategy: 1, 2 Timeframe: Medium and Long-term Link to viability: No	Description and impact Keller has a history of innovation that has given us a technological advantage which is recognised by our clients and competitors. Failure to maintain this advantage through the continued technological advancements in our equipment, products and solutions may: Impact our position in the market. Result in us not being selected for key complex, high-value projects that support the Group strategy. Result in the loss of reputation for delivering the best engineered solutions.	Causes Failure to maintain investment in innovation and digitisation. Increased competitor investment in innovative solutions. Failure to continue to invest in our people.



	Mitigation and internal controls Innovation initiatives developed at both Group and divisional level to ensure a structured approach to innovation is in place across the Group. Innovation in low-carbon materials (cement, concrete, cement-free binders), by carrying out field trials and collaborating with cement suppliers and other companies innovating in this space. Digitisation initiatives focusing on strategy of facilitating equipment and operational data capture. We take a leadership role in the geotechnical industry, with many of our team playing key roles in professional associations and industry activities around the world. Global product teams set standards, provide guidance and disseminate best practice across the Group. Continued investment in both external and internal equipment manufacture.		Movement since 2023 Constant risk

Companies

UK 100

Latest directors dealings

6. Climate change

Risk owner – Chief Sustainability Officer

Link to strategy: 1, 2, 3, 4 Timeframe: Short, Medium, and Long-term Link to viability: Yes One-off costs	Description and impact Climate change is a global threat and failure to manage and mitigate it could lead to: An inability to achieve Keller’s commitment to deliver solutions in an environmentally conscious manner, which may in turn have a negative impact on our reputation, affect employee morale and lead to a loss of confidence from our customers, suppliers and investors. Product offerings and equipment used becoming obsolete because they are no longer compliant with environmental standards. Remediation of non-compliant work at our own expense to maintain compliance.	Causes Failure to update product and equipment offerings in line with both legislation and customer demand.



	Mitigation and internal controls Sustainability Steering Committee that is responsible for integrating sustainability targets and measures into the Group business plan to successfully drive changes important to the company. Scope 1 and 2 carbon emissions verified by accredited external third party (Carbon Intelligence). Carbon calculator tool used to identify/improve carbon efficiency. Processes to meet TCFD requirements embedded into business-as-usual activities. Cross-functional working group created to understand and develop processes and procedures to meet the Corporate Sustainability Reporting Directive (CSRD) legislation.	Movement since 2023 Constant Risk We are starting to win project opportunities related to climate impact. This is tempered by the introduction of more legislation relating to climate impact, eg proposed new restriction for federal construction projects in the US and CSRD in Europe. We continue to focus on delivering against our sustainability targets and meeting TCFD reporting requirements.

7. Ineffective management of our projects

Risk owner – Chief Construction Officer

Link to strategy: 3, 4 Timeframe: Short term Link to viability: Yes Contract margin decline	Description and impact Inability to successfully deliver projects in line with the agreed customer requirements (while maintaining satisfactory and appropriate contractual terms), site and loading conditions and local constraints (eg neighbouring buildings). In addition, an inadequate design of a customer product and/or solution or failure to effectively manage suppliers may lead to: Cost overruns, contractual disputes and a failure to meet quality standards, damaging our reputation with the customer and giving rise to potential regulatory action and legal liability, ultimately impacting financial performance. Delays to executing projects waiting for materials and ongoing business disruption, along with additional costs to find alternative suppliers. Exposing the Group to long-term obligations including legal action and additional costs to remedy solution failure.	Causes Misinterpretation of client requirements or miscommunication of requirements by the client may lead to a poorly designed solution and consequently failure. Failure to understand and engage with the customer on a balanced approach to allocation or sharing of risk in the contract. Failure to identify and manage risks in our projects to ensure that they are delivered on time and to budget, eg due to unforeseen ground and site conditions, weather-related delays, unavailability of key materials, workforce shortages or equipment breakdowns. Lack of comprehensive understanding of contract obligations. Inadequate resources (people, physical assets and materials).



	Mitigation and internal controls Ensuring we understand all of our risks throughout the Project Performance Management process and applying rigorous policies and processes to manage and monitor risks and contract performance. The Group has professional commercial/contracts personnel and lawyers engaged when negotiating contracts. Ensuring we have high-quality people delivering projects. Keller’s Project Management Academy and Field Leadership Academy are designed to create project managers with a consistent skill set across the entire organisation. The academies cover a broad range of topics including contract management, planning, risk assessment, change management, decision-making and finance. Continuing to enhance our technological and operational capabilities through investment in our product teams, project managers and our engineering capabilities. High-quality safety standards for operations (eg platform, cage handling), equipment standards and fleet renewal. The Project Lifecycle Management (PLM) Standard aims to drive a consistent approach to project delivery with robust controls at every project phase. This is currently being updated and will be renamed Project Performance Management (PPM). Alongside the updated standard will be an app to support the efficient and effective execution of projects. The Group has developed long-term partnerships with key suppliers, working closely with them to understand their operations, but is not over-reliant on any single one, with an extensive network of approved suppliers in place across the organisation to support its strategic ambitions. A Supply Chain Code of Business Conduct that sets out minimum expectations for all suppliers in respect of ethics, integrity and regulatory requirements, that is updated annually.	Movement since 2023 Constant Risk Project execution in 2024 continued to maintain the improvement trend witnessed throughout 2023, which along with the work under way to create a new Project Performance Management standard will put in place better controls to ensure continued effective execution of projects across Keller. This new standard will be effective in 2025 and will be supported though a dedicated application, currently being developed.

8. Causing a serious injury or fatality to an employee or a member of the public

Risk owner – Chief HSEQ Officer

Link to strategy: 3 Timeframe: Short term Link to viability: Yes One-off costs	Description and impact Failure to maintain high standards of health and safety, and an increase in serious injuries or fatalities leading to: An erosion of trust of employees and potential clients. Damage to staff morale, an increase in employee turnover rates and a decrease in productivity. Threat of potential criminal prosecutions, fines, disbarring from future contract bidding and reputational damage.	Causes Inadequate risk identification, assessment and management. Lack of clear leadership driving the safety culture. Lack of employee competency. Conscious decision taken by employee to shortcut approved process to benefit production. Poorly designed processes that do not eliminate or mitigate risk. Lack of focus on the wellbeing and mental health of employees and JV partners.



	Mitigation and internal controls Board-led commitment to drive health and safety programmes and performance with a vision of zero harm. An emphasis on safety leadership to ensure both HSEQ professionals and operational leaders drive implementation and sustainment of our safety standards through ongoing site presence, using safety tours, safety audits, safety action groups and mandatory employee training. Ongoing improvement of existing HSEQ systems to identify and control known and emerging HSEQ risks, which conform to internal standards. Incident Management Standard and incident management software driving a robust and consistent management process across the organisation that ensures the cause of the incident is identified and actions are put in place to prevent recurrence.		Movement since 2023 Constant Risk

9. Not having the right skills to deliver

Risk owner – Chief People Officer

Link to strategy: 2, 3, 4 Timeframe: Short, Medium, and Long-term Link to viability: No	Description and impact Failure to attract, develop and retain the right people could negatively impact our: Capability to win and execute work safely and efficiently. Ability to stay ahead of our competition. Reputation and the confidence of our key stakeholders.	Causes Inability to recruit and retain strong performers. Lack of a diverse workforce. Failure to maintain and promote the Keller culture. Overheating of market causing significant increase in demand or competition for people. Lack of visibility of long-term pipeline for career progression resulting in existing employees leaving the business. Post COVID-19 recovery driving increase in attrition or people leaving sector. Pressure from wage inflation and increased offers from competition.



	Mitigation and internal controls Continuing to invest in our people and organisation in line with the four pillars of the Keller People agenda as noted below. Ensuring that the ‘Right Organisation’ is in place with people having clear accountabilities; each organisational unit is properly configured with a matrix of line management, functional support and product expertise. As an industry leader, that Keller is made up of ‘Great People’ that are well trained, motivated and have opportunities to develop to their full potential. Project managers and field employees receive comprehensive training programmes which cover a broad range of topics including contract management, planning, risk assessment, change management, decision-making and finance. A strong focus on the ‘Exceptional Performance’ of employees in delivering commercial outcomes safely for Keller based upon project successes for our customers. Business leaders are incentivised to deliver their annual financial and safety commitments to the Group. The ‘Keller Way’ provides guidance to the company’s employees and leaders to comply with local laws and work within Keller’s values and Code of Business Conduct.	Movement since 2023 Constant Risk Inflationary pressure on pay is reducing across many locations where Keller operates as inflation rates fall back to more normal levels. There are still some pockets of pressure on competition for skilled personnel in some parts of Keller. However, generally, job markets are beginning to show signs of a slowdown, which will hopefully ease this issue. This focus remains on retaining staff with the right skills to deliver.

10. Information Technology, cyber security and assurance

Risk owner – Chief Information Officer

Link to strategy: 3, 4 Timeframe: Short term Link to viability: No	Description and impact Failure, degradation or error in IT systems or cyber security incidents could result in: Loss of intellectual property and competitive advantage. Loss of personal data. Operational impact restricting the ability to carry out business-critical activities. Potential fines and penalties. Reputational damage leading to loss of market and customer confidence. Failure to meet client IT or security requirements to win or maintain contracts.	Causes Failure to maintain appropriate threat prevention, identification and resolution mechanisms either technically or through processes. Poor internal governance. Failure to embed preventative culture. Lack of or inadequate training and awareness leading to mistakes and errors. Inconsistent approach to data security, especially with JV partners and external third parties. Cyber attacks. Failure to obtain or maintain external security certifications that are required by clients.



	Mitigation and internal controls The Group has a cyber security and information assurance team and is utilising zero-trust layered technology. The Group has created an Information Security Management System framework, referencing industry standards to ensure appropriate governance, control and risk management and then onward management for compliance, maturity and development of service. Introduction of technical capabilities and services to further enable prevention, detection, prediction and response services. Multi-factor authentication for all users prevents unauthorised access to Keller’s networks and applications and further controls limit access to only Keller-approved devices. Advanced threat protection on all IT equipment delivers comprehensive, ongoing and real-time protection against viruses, malware and spyware. Data protection framework to ensure compliance with the General Data Protection Regulation (GDPR) and other standards of data protection. Proactive threat-hunting throughout the environment.		Movement since 2023 Constant Risk

	2024 £m	2023 £m
Short-term employee benefits	8.5	8.2
Post-employment benefits	0.3	0.3
	8.8	8.5