Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
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  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Capita Group PLC (CPI)

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Wednesday 16 August, 2006

Capita Group PLC

Prudential contract win

Capita Group PLC
16 August 2006

                            SERVICES FOR PRUDENTIAL

The Capita Group Plc ('Capita') announces that it has signed an outsourcing
contract with Prudential UK ('Prudential') to deliver a range of life and
pension sales and administration services. The contract is projected to generate
revenues to Capita of approximately £40 million over the 3 year term of the
contract, after which Prudential have an option to renew on a rolling basis.

The contract builds on Capita's existing track record of delivering services for
Prudential. Capita has been successfully providing a full range of life and
pensions administration services for Prudential's international cross border
life assurance portfolio of new and existing business since 2003.

Under the agreement, Capita will deliver end-to-end support for Prudential's UK
Life and Pensions operations. Approximately 450 staff working in Prudential's
Customer Services, PruDirect (Direct-to-Consumer) and Support Services
operations in Belfast will transfer to Capita under Transfer of Undertakings
(Protection of Employment) Regulations (TUPE) in early Autumn 2006.

The agreement further strengthens Capita's presence in Belfast where it already
provides services for the BBC and the Northern Ireland Civil Service.

Paul Pindar, Chief Executive of Capita said: 'We are delighted to have this
opportunity to further support Prudential by playing a key role in the
development and success of its UK Life & Pensions business. The contract
significantly expands our Life & Pensions business and reinforces our position
as a leader in delivering outsourced solutions in this market. We welcome all
the Prudential staff who will transfer with the contract to Capita and we are
excited about the opportunities to continue expanding our business in Belfast.'

Nick Prettejohn, Chief Executive of Prudential UK, said: 'This has been a very
difficult time for all our staff in Belfast but throughout this period, they
have continued to provide an excellent service to our customers. This
outsourcing agreement helps provide them with continued employment and enables
us to maintain the highest standards of customer service while delivering the
efficiencies and cost savings we announced earlier in the year. We are delighted
to have selected Capita as our outsourcing partner and look forward to working
with them.'

Prudential's Belfast operation currently handles a range of services including
death claims, matured and surrendered policies and general UK customer support.
It also provides a direct-to-customer telephone sales operation.


For further information please contact:

The Capita Group Plc +44 (0) 207 799 1525

Paul Pindar, Chief Executive

Shona Nichols, Corporate Communications Director

Press Office +44 (0) 870 2400 488


Prudential UK

Steve Colton +44 (0) 207 150 3136 or 07771 531525

Anthony Frost +44 (0) 207 150 3001 or 07786 967649

Citigate SMARTS, Belfast

Alan Watson Tel: 028 9039 5500 or 07768 798 148

Notes to Editors:

The Capita Group Plc is the UK's leading provider of integrated professional
support service solutions. The Group's service capabilities encompass customer
services, financial services, human resource services, software services,
systems and strategic support and property services delivered to both public
sector and private organisations.

With over 26,000 employees at more than 250 offices across the UK and Ireland,
Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of
the FTSE100 with revenues for 2005 of £1,436 million. Further information on The
Capita Group Plc can be found at

Prudential is a leading life and pensions provider to approximately 7 million
customers in the United Kingdom. As at 30 June 2006, it had approximately 6,930
full-time staff, offices located in London, Reading, Belfast, Dublin, Bristol
and Stirling, and a customer service centre in Mumbai.

Products: Bulk and Individual Annuities, Corporate Pensions, With-Profits and
Unit-Linked Bonds, Savings and Investments, Lifetime Mortgages, Healthcare and

Distribution Channels: PruDirect (Direct-to-Consumers via telephone, internet
and mail), Financial Advisers, Business-to-Business (consulting actuaries and
benefit advisers), and Partnerships (affinities and banks).

Today's announcement does not in any way affect the operations of Prudential
International in Dublin.

                      This information is provided by RNS
            The company news service from the London Stock Exchange

a d v e r t i s e m e n t