Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email in the first instance.

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Thursday 09 October, 2003

Strategic Rail Auth

Two Year Central Trains

Strategic Rail Authority
09 October 2003

                                                                  9 October 2003

                    Two Year Central Trains Extension

The SRA has signed a two-year extension with incumbent franchisee National
Express Group PLC to operate the Central Trains passenger rail franchise which
provides services across the Midlands, North West England, and into South Wales
and East Anglia.  The current franchise will be extended from 1 April 2004 to 31
March 2006.  A new franchise will commence in April 2006 following a competitive

The terms of the extension ensures the continuation of current service levels,
measures to address customer service issues and provide certainty through the
implementation of the West Coast Mainline Strategy.  The customer service
measures include steps to improve information to passengers, train cleaning
programmes, increased staff training and additional staff to manage timetable
and engineering strategies.

SRA Chairman Richard Bowker said:

'The two-year extension will deliver stability for passengers while we go
through the period of change leading to the full implementation of the West
Coast Mainline Strategy.  It will also allow us to consider the outcome of our
West Midlands Capacity Study and develop our long-term plans for the franchise.'

Rob Donald,  Director General of Centro (the West Midlands Passenger Transport
Executive) said:

'This extension will give Centro time to work with the SRA on plans for a new
franchise to start in 2006 and for this to then take account of the longer term
rail development needs in the West Midlands.   In the meantime, we will be
working with Central Trains to apply the additional public funds over the next
two years to improve the quality of local rail services.'

Notes to Editors
1.   The subsidy payments for the two-year extension will be circa £221m in 
     2004/05 (dependent upon the final outcome of the financial arrangements for 
     revenue and performance), an increase of £54m compared to 2003/04 levels 
     and £236m in 2005/06, an increase of £69m compared to 2003/04 levels.  
     National Express Group has committed £5m to fund some capital schemes.

2.   Central Trains operates an extensive network of rural, urban and interurban 
     services right across the Midlands, North West England and into South Wales 
     and East Anglia.  In the West Midlands, local services are supported by 
     Centro (West Midlands Passenger Transport Executive).

For further details contact the SRA Press Office on 020 7654 6339/6387/6234/6862

    Latest news and announcements from the SRA can be viewed on our website

                      This information is provided by RNS
            The company news service from the London Stock Exchange                                                                                                                                                                                              

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