Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

 Information  X 
Enter a valid email address

Capita Group PLC (CPI)

  Print      Mail a friend       Annual reports

Friday 18 July, 2003

Capita Group PLC

Joint statement re contract

Capita Group PLC
18 July 2003

  Joint Statement by Norfolk County Council and the Capita Group Plc Regarding
                             Early Contract Closure

Norfolk County Council has decided to end its contract with Capita for the
supply of exchequer, payroll and operational ICT services. This termination does
not reflect any dissatisfaction with the performance of Capita on these core
services where the Council and Capita agree that performance has been very

Capita has achieved 98.6% performance against its 70 performance targets in the
last year, and has exceeded these targets on more than 50% of occasions. In the
last 6 months service levels have reached 99%.

The Norfolk/Capita partnership was signed in 1999 for the delivery of exchequer
and operational IT services. It was one of the earliest local government

In March this year, Norfolk County Council adopted a new policy approach to take
forward its broader e-Government development programme which will see it procure
each element of its e-Government strategy individually. Norfolk County Council
and Capita have been unable to agree a way of working with this which is
satisfactory to both parties.

The Council values and appreciates the work done by Capita staff based in
payroll, exchequer and IT services in Norwich and intends to bring all staff
back 'in-house' from the end of the year, pending a further review at a later
date. Consultation with staff has begun.

With their professional advisors, the County Council and Capita are now in the
process of agreeing between them the details of the contract closure arrangements. 
This will include payment to Capita of entitlements under the terms of the contract.

Alison King, leader of Norfolk County Council, said:

'This decision has not been taken lightly. However, time has moved on since the
contract was signed back in 1999 and our needs and priorities as an organisation
have changed. There is a strong commitment on both sides to manage the end of
the contract smoothly. We remain committed to making sure our e-service
programme is delivered in full.

'I am confident that this is the right decision for Norfolk and we will
continue, as an authority, to deliver all services through a mixed economy
approach that includes a range of successful partnerships with the private and
public sectors.

'We are keen to ensure that the transfer of staff and services back to the
County Council goes smoothly when the contract finishes. We value the work of
Capita staff based at Charles House in Norwich and they should not be worried
that their jobs are under threat.'

Capita Executive Chairman, Rod Aldridge, said: 'It is clearly disappointing
that Norfolk County Council has chosen to end this contract at this time,
despite the extremely successful performance of our core contract and the
services we provide locally. We hope they can match this success in the future
and wish them well. In the meantime, Capita is delivering efficient services in
partnership with many councils across the country, passing on economies of scale
that allow more public money to be spent on the people who need it most.'


For Further Information:

Capita Press Office - 0870 2400 488

Finsbury - 020 7251 3801
Morgan Bone
Mark Harris

Norfolk County Council political contacts:

Alison King, Leader of the Council and the Conservative Group
Tel (01603) 454182

Celia Cameron, Leader of the Labour Group
Tel (01603) 618358

Barbara Hacker, Leader of the Liberal Democrat Group
Tel (01603) 451421

Tim Byles, Chief Executive (01603) 222000

Joanna Hannam, Head of Communications, Norfolk County Council, 
(01603) 222969 or email [email protected]

Mark Langlands, Media and Public Affairs Manager, on 01603 222973, 
email [email protected]

Norfolk County Council communications team out of hours mobile: 0781 8454 782.

                      This information is provided by RNS
            The company news service from the London Stock Exchange

a d v e r t i s e m e n t