Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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National Express (NEX)

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Wednesday 14 May, 2003

National Express

AGM Statement

National Express Group PLC
14 May 2003

For immediate release at 12.05 pm, Wednesday 14 May 2003

                          National Express Group PLC
                    Annual General Meeting - Trading Update

Commenting at today's AGM, Michael Davies, Chairman, made the following

'We are pleased with the Group's progress since the start of the year and
confirm that trading remains in line with market expectations.

'At Travel West Midlands we have seen continuing growth in farepaying
passengers.  Concessionary fares patronage is recovering as services become less
disrupted with Birmingham City Centre starting to reopen following recent major
redevelopment work. At Travel Coventry a range of new promotional initiatives
have been implemented including timetable door drops, passenger research, the
launch of a smartcard initiative as well as the delivery of ten new articulated

'At the beginning of March, our coach division commenced the rebranding of its
operations, launching a new, contemporary look as well as a rationalisation of
its portfolio of brands. We were pleased to participate in the Government's new
concessionary fares scheme launched 1 May.  This gives the less able and
passengers aged 60 and over the opportunity to travel at much reduced prices on
express coach services. Patronage in the first quarter of the year has been
slightly impacted by a reduction of tourist travel into the UK but this has not
affected the overall profitability of the division.

'Since the start of the year we are pleased to have achieved patronage growth of
broadly 5% across all our trains businesses. We continue to work with Network
Rail to improve performance of the rail network infrastructure.

'As stated at our preliminary results in March, we continue to focus on
enhancing the viability and improving the risk and reward profile of our train
franchises. We believe a rationalisation of our franchise portfolio will be
achieved through the Strategic Rail Authority's ('SRA') remapping and
refranchising process. We have submitted our Best and Final Offer for the Wales
& Borders franchise to the SRA and in April were short-listed for the Greater
Anglia franchise.  We also await the next stage of the ScotRail bid process
having pre-qualified earlier in the year.

'The two-year extension for our Central Trains franchise has been approved by
the SRA and Centro.  Approval from the Secretary of State is expected shortly.
Discussions continue on a two-year extension for our Silverlink franchise.

'The performance of our student transportation division is in line with
expectations. Whilst the bidding season has been competitive, only a small
proportion of our retained contracts have come up for renewal this year.  We
still await the outcome of some of our bids, a number of which are new
conversion opportunities put out to the private sector by school boards for the
first time.  Our results in Canada, following the acquisition of Stock, have
been strong.  Insurance pressures still exist particularly in public transit. In
Australia, our bus division has started the year in line with our expectations.

'We are pleased with the Group's performance to date and look forward to the
future with confidence.'

                                    - ENDS -

For further information, please contact:

Nicola Marsden, Director of Group Communications
Fiona Noblet, Group Communications Manager
National Express Group PLC                                         020 7529 2000

Steve Jacobs/Ben Foster
Financial Dynamics                                                 020 7831 3113

                      This information is provided by RNS
            The company news service from the London Stock Exchange                                                         

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