Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

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We store and use information you provide as follows:

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We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Orange S.A. (OGE)

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Wednesday 22 January, 2003

Orange S.A.

Orange Response to Report

Orange S.A.
22 January 2003


London: Wednesday 22 January, 2003: Orange notes the report of the Competition
Commission published today into termination charges for calls to mobile phones.

Orange notes that the Competition Commission confirms that the mobile industry
overall is highly competitive, has created substantial benefit for customers and
for the UK economy, is not yet earning an adequate return on capital, and faces
considerable future investment in networks and services.  Orange asks,
therefore, why the Commission believes intervention is needed at all, especially
when the result will be to the detriment of mobile customers.

The Commission requires an accelerated reduction in mobile call termination
charges, which should lead to lower prices for fixed line customers, but says
that this should be offset by effective price increases to mobile customers.

Orange notes that the Competition Commission makes no provision to ensure that
the reduction in termination charges is actually passed on to fixed line
customers by BT nor, if it is passed on, will reduce fixed to mobile call rates
alone, rather than be used to subsidise other fixed line services to the
detriment of fair competition.  Orange observes that BT retains a dominant
market share of fixed line calls; but is no longer regulated on the charges it
levies for originating fixed line to mobile calls.

Orange further notes that the Competition Commission has:

-   chosen to ignore the mobile industry's £24 billion investment in 3G licences in its model of the
    industry's costs

-   excluded consideration of termination charges for calls to 3G networks

-   ignored how its recommendations should be squared with either the changes in European regulation planned from this
    July or the fact that OFTEL, the regulatory body charged with overseeing the report's implementation, will
    cease to exist also from this July and will be superseded by the new OFCOM.

John Allwood, Executive Vice-President of Orange UK, said:

'This is an odd report.  The Competition Commission recognises that the
mobile industry is highly competitive, has produced substantial benefit and is
not yet adequately profitable; yet it recommends interference.  The
interference it directs would produce no net consumer benefit, since the
Commission envisages mobile operators putting up prices to offset lost
revenues.  At the same time, the Commission has failed to ensure the fall in
fixed to mobile call costs would in fact flow through to the benefit of the
fixed line customer.  It has also failed to specify how its directives will
work given the changes in regulatory structures in both the UK and Europe.

'The consequence is that Orange will have to implement the Commission's 
directives, minimising the adverse impact on our customers and trading
partners, and ensuring that the charges are financially neutral for Orange.  At
the same time, we are considering requesting a judicial review to ensure that
the Commission's report does not unfairly penalise mobile customers.'


Notes to Editors

-   Orange, wirefree and any other Orange product or service referred to in this release are trademarks of Orange.

-   Orange provides a broad range of personal communications services, including Orange GSM 1800 services and other
    digital cellular telephone services.

-   In August 2000 Orange plc was acquired by France Telecom, leading to the creation of one of Europe's
    leading mobile operators. The new Orange has operations in 21 countries across Europe and beyond.

-   As at the end of September 2002, Orange had over 13.1 million customers in the UK, 18.8 million in France and
    approximately 43.2 million controlled customers worldwide.

-   In May 2002, the fifth annual J.D. Power and Associates UK Mobile Customer Satisfaction Study showed that Orange
    ranks as the number one telephone service for customer satisfaction in the contract sector.

-   In September 2002 Orange UK won the Mobile Choice consumer award for Best Network.  Mobile Choice said 'The
    majority of Orange customers were more than satisfied with the service from the UK's biggest network.
    Orange received glowing accolades for every aspect of its service - coverage , reliability, customer service
    and tariffs.

-   Orange UK provides high quality coverage to 99% of the UK population and over 80% of the geographic area.
    Coverage is based on hand portable, unlike some other operators which choose to base their coverage on boosted
    car kits.

-   Orange UK now offers roaming in 126 countries on 282 networks.

-   Information about Orange can be found on the Orange website at and media information can be
    found at

For more information call the Orange media centre on 07973 201 911

                      This information is provided by RNS
            The company news service from the London Stock Exchange

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