Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

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You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

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We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Capita Group PLC (CPI)

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Wednesday 27 November, 2002

Capita Group PLC

Business Briefing

Capita Group PLC
27 November 2002

27th November 2002

The Capita Group Plc

Business Briefing

The Capita Group Plc ('Capita'), one of the UK's leading professional support
services organisations, is today holding a business briefing in London for
institutional investors and analysts.

Capita will give a review of current trading which continues to show strong
performance.  The Group has won major contracts worth £1.1bn during the year
(2001: £744m) and is currently working on bids worth in excess of £1bn.

In addition to the major contract wins, there has been a strong focus during the
year on creating incremental growth through account development of Capita's
existing clients.  This has resulted in new, forward contracted revenues of some
£155m.  This is analysed as follows:

*    the development of our long-term local government contracts with Norfolk, Cumbria and Blackburn with Darwen has
     generated further revenues of £105m over the life of the contracts, equating to annualised revenues of £13m.
*    Capita Insurance Services has recently extended contracts to the value of £32m with clients including Zurich
     Financial Services, Northern Rock and XL Wire Group.
*    Capita IT Services has generated a further £18m through account development across its portfolio of public and
     private sector clients.

Sales to new customers across our businesses also remain buoyant.  We continue
to be highly selective regarding the business development opportunities and
extensions we pursue.

The Group also confirms that it remains comfortable with analysts' consensus
forecasts for 2002 and 2003.  The strong cash flow from operations, the focus on
organic growth coupled with the reduction in capital expenditure that will occur
because of the nature of the bids that the Group is currently pursuing will mean
that the free cash flow for the year ending 31st December 2003 is anticipated to
be approximately £60m.

The nine markets in the UK in which the Group operates are all active giving the
Group considerable options about where it bids across both the public and
private sectors.  Capita is not reliant on any one market and its infrastructure
of business centres is both flexible and scaleable.

The briefing will cover four other areas:

1.                A report on the progress of the BBC TV Licence contract that
started on 1st July 2002.  The contract, worth £500m to the Group over 10 years,
has started well with operating performance ahead of previous levels on all

2.                An update on the Insurance, Life and Pensions market, where
the Group is positioned to take advantage of an increasing number of
opportunities.  Further information will be given about the Lincoln Life
contract which started on 1st August 2002.  This service is already meeting all
of its 31 contracted service levels and is trading ahead of expectations.

3.                A presentation on the development of the local government
market and the strong business drivers to partner with the private sector.

4.                An update on the progress of Capita's contract with TFL
regarding the congestion charging scheme.  All required milestones have been met
during the implementation.  This will include a demonstration of the
technologies used in the service and, more generally, the future opportunities
in the Transport Management sector.


For further information:

The Capita Group Plc:                                    020 7799 1525
Rod Aldridge, Executive Chairman
Paul Pindar, Chief Executive
Shona Nichols, Communications Director

Press Office:                                            020 7544 3141

Finsbury:                                                020 7251 3801
Morgan Bone
Mark Harris

The Capita Group Plc is the UK's leading provider of integrated professional
support service solutions. The Group's service capabilities encompass customer
services, insurance services, human resource services, software services,
systems and strategic support and property services delivered to both the public
and private sector. With more than 17,000 employees at over 200 UK sites, Capita
is quoted on the London Stock Exchange (CPI.L) and is a FTSE 100 company with
estimated revenues for 2002 of £895 million. For further information, visit

                      This information is provided by RNS
            The company news service from the London Stock Exchange                                                      

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