Toople PLC

New contract wins with leading UK business brands

RNS Number : 0215P
Toople PLC
15 February 2021

For release: 07.00, 15th February 2021


Toople PLC

("Toople" or the "Company")

New contract wins with leading UK business brands

Toople PLC (LSE: TOOP), a provider of bespoke telecom services to UK SMEs, is pleased to announce five new contract wins with leading UK businesses across a variety of sectors.

The most substantial of the five is a new contract win for Toople to provide a range of services to a large building merchant with locations across England.  The merchant is a well-established family run business with an illustrious history, and their locations include showrooms, trade outlets, tool hire and a large array of specialist building materials in various divisions including roofing, electrical, plumbing and heating.

The merchant approached Toople's DMSL brand to replace its outdated telephone system. DMSL's specialist team worked alongside the merchant, in order to understand their business and to deliver the best and most appropriate communications solution.  DMSL has delivered a comprehensive communications design which offers flexibility and scalability for the merchant.

DMSL has ensured that each of the merchant's sites is now connected to cloud based infrastructure, with multiple telephony in every site and high speed, high bandwidth data connectivity that allows the merchant to service their customers in a much more efficient and customer friendly way.

Disaster recovery infrastructure has also been rolled out, which is a critical ingredient of the merchant's new comprehensive telecoms plan.  With 75% of their business originating from telephone and online orders, the merchant could not afford the risk of continuing to rely on their existing unreliable and outdated technology.

The new cloud based telephony system covers the merchant's entire estate and the 4G backup solution extends to each of its internet connections.  The merchant's business critical services are now always available to their customers.  The merchant continues to grow and build its business, including its delivery operation, and in tandem with that growth DMSL is expanding the merchant's communications network.

Additionally, Toople is delighted to announce that it has won a five year contract to deliver services to a business dealing in specialist and sports motor cars.  This trusted and well-known business boasts a nearly 100 year history and provides a range of services to car enthusiasts around the UK.  Toople has replaced their old system with a digital Voice over Internet Protocol ("VoIP") system, with superfast cloud based internet connections, allowing them to be in seamless contact with their strong and loyal customer base.

Alongside these wins, Toople has been selected to provide cloud based VoIP services to a Yorkshire based specialist publisher of quality books chronicling Britain's industrial heritage; a leading provider of hair and beauty treatments in the South of England; and a business providing premium computer services to the local community, businesses and industry in North Yorkshire for three decades.

Commenting on the contract wins, Andy Hollingworth, CEO at Toople, said:

"We are seeing a pattern develop where well-established and well-known UK based brands and businesses, who are also market leaders and/or specialists in their own sectors, are turning their backs on their old communications providers, and looking to partner with Toople.  These new contracts are further evidence of the momentum we are generating.  The Toople brand is clearly strengthening among blue chip organisations with strong credit profiles as they recognise the strength of our service offering, good name and reputation and appreciate our ability to produce robust and competitively priced solutions."

This announcement contains information which, prior to its disclosure, was inside information as stipulated under Regulation 11 of the Market Abuse (Amendment) (EU Exit) Regulations 2019/310 (as amended).


For further information :


Toople PLC

Andy Hollingworth, Chief Executive Officer

Paul White, Chief Financial Officer

Tel: 0800 0499 499

Novum Securities Limited

David Coffman

Colin Rowbury

Tel: 020 7399 9400

Belvedere Communications

John West / Llew Angus


Tel: 020 3687 2754


About Toople PLC

Toople PLC is incorporated in the UK and listed on the main market of the London Stock Exchange.  The business currently trades under four main brands: ; .  provides bespoke telecoms services for its fast growing target market of UK SMEs with between one and 500 employees.  Services offered by the Group include business broadband, fibre, EFM and Ethernet data services, business mobile phones, cloud PBX and SIP Trunking and Traditional Services (calls and lines) all of which are delivered and managed via the Group's proprietary software platform. 

In February 2020, Toople completed the acquisition of  DMS Holding (DMSL) .  DMSL commenced trading in 2002 and provides unified communication services in the UK, ranging from a single phone line to a multi-site unified comms VoIP platform, delivered via a network of telecoms and IT carriers and content providers across the UK including BT Business, BT Global Services, Gamma, EE, Vonage, TalkTalk Business and O2.  DMSL acts as a BT Premier re-seller for broadband connectivity, mobile and fixed voice and cloud services and is responsible for over 250,000 BT customers and over 400,000 Revenue Generating Units.

The acquisition of DMSL was transformational for Toople, as it also expanded the Group's reach into the UK residential market, which is experiencing a period of rapid change, as operational automation further develops and more people choose to (or are forced to) work from home.

The Company also owns a telecoms price comparison website and a service offering company credit reference checking and reports.  These complement the Group's IT and telecoms services.

All the Group brands seek to differentiate themselves by offering IT, telecoms and broadband solutions, with robust and reliable packages, that enhance a customers' business and are based on trust and transparency, with no hidden fees within pricing policies.  This provides customers with a clear understanding of cost and fixed prices for the duration of their contracts.


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