Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
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  • to carry out our obligations arising from any contracts between you and us;
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  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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CPPGroup Plc (CPP)

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Monday 20 February, 2012

CPPGroup Plc

Suspension of shares

RNS Number : 6875X
CPPGroup Plc
20 February 2012

CPPGroup plc - suspension of shares

20 February 2012 


CPPGroup plc ("CPP" or "the Group") announces that it has applied to the UKLA for a suspension of listing of its shares with immediate effect. Until such time as the suspension is lifted, trading in CPP's ordinary shares on the Official List of the London Stock Exchange will also be suspended.


The Group's application follows communications from the FSA over the weekend concerning its investigation into certain issues surrounding the sale of the Group's Card Protection and Identity Protection products in the UK.  The FSA has requested CPP to undertake a review of certain past business sales and to make certain changes to its renewals process. The request comes as a result of the FSA's findings into CPP's sales practices.


Whilst CPP has acknowledged to the FSA that a past business review is appropriate, the Board of CPP has informed the FSA that its requirements are disproportionate and threaten the viability of the business.  The Board has been, and remains, absolutely committed to working closely and cooperatively with the FSA to resolve its issues.  At the same time it has frequently emphasised the potential threat to CPP, a business which employs 1,341 people in the UK and 1,969 people in 16 countries worldwide, of prolonged discussions.  CPP has taken significant and successful steps in recent months to make changes, move the business forward and to adopt a more customer centric culture.  Its latest customer feedback is positive and reaffirms the importance of, and need for, the services it provides to CPP customers.


The FSA and CPP have agreed to continue discussions around which a mutually agreeable review of past business sales and renewal policy might be undertaken. The FSA has stated its view that some form of customer review exercise will be required. There is no certainty that these discussions will be resolved or what the scope of any review exercise that might be acceptable to both FSA and CPP might be. The FSA has indicated that such discussions are likely to continue for no longer than two weeks.


CPP remains committed to achieving an outcome that is acceptable to FSA, its customers, and its shareholders. Notwithstanding, it is likely that any agreed outcome will have a significant adverse financial impact on the Group, but until such outcome is determined the Group cannot predict the scale or consequences of that impact.  Given the uncertainty as to such outcome, CPP is currently unable to assess accurately its financial position and inform the market accordingly, and as such considers an immediate suspension to be appropriate. The Group expects that the suspension will remain in force until such time as CPP is able to determine with sufficient clarity the financial impact of such actions as are required by the FSA to be taken, which may not be known for some time.


Further announcements will be made in due course.



Conference Call


A conference call for analysts and investors will take place at 8.00am this morning, dial-in details for which are as follows:


Tel: +44 (0)20 3140 0668


Participant access code: 474095#



Paul Stobart, Group Chief Executive

Shaun Parker, Chief Financial Officer

Tel. +44 (0)20 7353 4200 (today)

Tel: +44 (0)1904 544702 (thereafter)


Tulchan Communications

John Sunnucks

David Allchurch

Martin Robinson

Tel. +44 (0)20 7353 4200

This information is provided by RNS
The company news service from the London Stock Exchange

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