Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

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Wednesday 06 November, 2002

Strategic Rail Auth

New Franchise for West

Strategic Rail Authority
06 November 2002

                     SRA Announces New Franchise for the West

The Strategic Rail Authority (SRA) today announced its intention to create a new
Greater Western rail franchise by no later than 2006, which will deliver better
quality, more coherent services for passengers between London and the West.

The new franchise will combine the current Great Western Trains, Thames Trains
and Wessex Trains franchises into a single franchise.   The decision follows
extensive consultation with passenger groups, local and regional stakeholders
and the rail industry on its policy to achieve a single franchised operator at
each major London station.

Richard Bowker, SRA Chairman, says:

'Combining the franchises serving Western England will simplify journey planning 
and improve services for passengers.

'The Greater Western franchise will operate under the SRA's new franchising
policy that we announced today: we will be specifying what the franchisee should
deliver and will work closely alongside them, to ensure consistent performance
levels and high quality services. As part of the specification, there will be
Business Units within the franchise which will ensure that we retain the focus
on existing regions while reaping the performance, capacity and passenger
service benefits that combining these franchises will bring.

'This is a process which will deliver improvements to services for passengers in 
the West of England, South Wales and the Thames Valley.'

Notes to Editors

1.      The SRA is currently considering options for Thames and Great Western 
        services under its Capacity Utilisation Policy (CUP).

2.      The SRA intends to enter negotiations with National Express Group next 
        year to extend its existing Wessex Trains franchise from its current 
        expiry in April 2004 until it is combined as part of a competitively-let 
        Greater Western franchise by February 2006.

3.      The SRA intends that all domestic services into Waterloo will be 
        operated by South West Trains from 2004 including the Waterloo-Exeter 
        services and Reading-Brighton services (which were originally intended 
        to form part of Wessex Trains) and the current limited Wales & Borders 
        Waterloo services.

4.      Details of the SRA's new franchising policy and its decision on 
        combining rail franchises can be found in a press release and document 
        issued today.  Those are available on the SRA website at

Media Enquiries: SRA Press Office 020 7654 6339/6387/6234

                      This information is provided by RNS
            The company news service from the London Stock Exchange                                                                                

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