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Thomas Cook Group (TCG)

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Wednesday 06 March, 2013

Thomas Cook Group

UK Business Transformation Update

RNS Number : 3720Z
Thomas Cook Group PLC
06 March 2013

UK Business Transformation Update


As part of its ongoing Business Transformation, Thomas Cook Group plc today began a consultation process to restructure its UK business.       


Subject to that consultation, this process would see the Group's UK workforce reduced by 2500 full-time roles, mostly in back-office functions and its retail network, including some store closures. The Group currently employs 15,500 across the UK & Ireland.  The cost benefit of these changes, and the costs of achieving them, have already been included in the cost-out numbers previously announced.


Peter Fankhauser, CEO Continental Europe & UK, commented:  


"It is never easy to make decisions that impact directly on our people, but we also owe it to our customers to shape the business effectively and ensure that, when they book their holiday with us, our administrative costs are as low as possible. As we improve and develop our online capabilities, maintaining a strong presence on the High Street is an important part of our omni-channel strategy. Even after these changes we will still have one of the largest retail networks in UK travel.


It is essential that we operate with the right number of people as we move forward into the next era for our company, allowing us to meet the future needs of our customers more effectively.  These proposals will mean a stronger Thomas Cook that continues to be a major employer in the UK dedicated to providing excellent holiday experiences to our 23 million customers. We are in consultation with our Unions and employee representative bodies to minimise the impact of these changes and I am speaking personally to all employees today to provide information and support through this period of consultation."





Jenny Peters

Head of Group Communications, Thomas Cook Group

0207 557 6431 or 07568 105144


Andrew Lorenz  FTI Consulting   07775641807 or 02072697113






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