19 September 2011
Capita to acquire Vertex Private Sector
The Capita Group Plc (`Capita') has today agreed to acquire the private sector
division of Vertex (`Vertex Private Sector') for a cash consideration of £40.5m
on a cash free, debt free basis. The acquisition will enhance Capita's existing
customer services capabilities, following the acquisition of customer contact
centre specialist, Ventura, earlier this year.
Vertex Private Sector is a contact centre focused outsourcing business, which
is particularly strong in the retail, utilities and telecommunications markets.
Its customers include Marks & Spencer, The National Trust and Scottish Power.
The division made a pro forma operating profit for its financial year to 31
March 2011 of £4.6m on turnover of £48.8m.
Commenting on the deal, Paul Pindar, Capita Chief Executive, said: "Our
heritage in delivering first class customer services operations is
well-established. Many of our clients adopt a multi-channel approach for both
sales and also customer engagement, so it is essential that we have the depth
of functions necessary to meet all of these requirements. This acquisition will
bring new expertise and capabilities that will not only strengthen our existing
proposition, but will also open up new market opportunities in the private
The business has 1,400 employees across the UK, at sites in Liverpool,
Manchester, Forres, Salford and Sheffield. It has additional support from a 200
strong team in India. All employees will transfer to Capita.
Legal completion will follow a TUPE consultation with employees.
For further information:
The Capita Group Plc
Tel: 020 7799 1525
Paul Pindar, Chief Executive
Shona Nichols, Corporate Communications Director
Capita press office
Tel: 0207 654 2192 or 020 7654 2399 (out of hours)
Notes to editors
The Capita Group plc is the UK's leading provider of BPO and integrated
professional support service solutions. With around 45,000 employees at more
than 350 sites, including 64 business centres across the UK, Ireland, the
Channel Islands and India, the Group uses its expertise, infrastructure and
scale benefits to transform its clients' services, driving down costs and
adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a
constituent of the FTSE100 with revenues for 2010 of £2,744 million. Further
information on The Capita Group Plc can be found at: http://www.capita.co.uk