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Capita Group PLC (CPI)

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Tuesday 14 June, 2011

Capita Group PLC

Capita expands contract with Zurich's life busi...


14 June 2011

Capita expands existing contract to deliver operational services for Zurich's
life business

The Capita Group Plc ('Capita') today announces that it has extended its
existing outsourcing arrangement with Zurich Financial Services Group
(`Zurich') to deliver operational services for Zurich's UK life business
operations by 11 years (from 2015 to 2026) and to support the development of
Zurich Global Life's European and international administration hubs for a 15
year period.

The extension of the current contract, together with the new work over 15
years, will generate approximately £570 million in revenues to Capita. The new
work will transfer to Capita on 1 July 2011. This announcement follows Capita's
announcement in March 2011 when it said that it was in discussions with Zurich
as staff consultation was commencing.

Capita will provide customer servicing, policy administration and claims
activity for much of Zurich's life business, for customers in Europe, the
Middle East and internationally. Under the terms of the agreement,
approximately 400 employees from Zurich will transfer to Capita.

-ends-

For further information:

The Capita Group Plc
Tel: 020 7799 1525
Paul Pindar, Chief Executive
Shona Nichols, Corporate Communications Director

Capita press office
Caroline Mooney
Tel: 0207 654 2152/020 7654 2399 (out of hours)

Zurich Media Relations
Louise Zucchi, Head of Media Relations UK and Ireland
Tel: 07875 886918

Notes to editors

The Capita Group Plc is the UK's leading provider of BPO and integrated
professional support service solutions.  With 37,000 people at more than 350
sites, including 64 business centres across the UK, Ireland, the Channel
Islands and India, the Group uses its expertise, infrastructure and scale
benefits to transform its clients' services, driving down costs and adding
value. Capita is quoted on the London Stock Exchange (CPI.L), and is a
constituent of the FTSE100 with revenues for 2010 of £2,744 million.  Further
information on The Capita Group Plc can be found at: http://www.capita.co.uk