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Capita Group PLC (CPI)

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Thursday 22 December, 2005

Capita Group PLC

Zurich contract signed

Capita Group PLC
22 December 2005

22 December 2005

     
      CAPITA SIGNS CONTRACT WITH ZURICH TO SUPPORT THEIR UK LIFE OPERATIONS


The Capita Group Plc ('Capita') announces that it has signed a contract with
Zurich as an outsourcing partner to deliver business processing activities to
support the continued growth of Zurich's UK Life operations. The core contract
is valued at £300 million over 10 years. Additionally, Capita will provide
further services throughout the term of the partnership as required by Zurich.

Capita will deliver customer servicing, policy administration, new business and
claims activities and the associated technology. The focus will be to simplify
business processes and accelerate technological performance to achieve further
improvement. The contract will represent the largest outsourcing partnership to
provide open book life and pensions administration services in the UK. Operations 
and approximately 1040 employees will transfer to Capita with effect from 
1 February 2006.

Rod Aldridge, Executive Chairman of Capita commented:
'We are proud to have been selected by Zurich as its business partner for UK
Life operations. This partnership builds on Zurich's current programme of
improving operational excellence. Together our aim is to facilitate step changes
in customer service quality and business performance to enable Zurich to remain
at the forefront of the UK Life market. This contract significantly expands
Capita's activity in the Life and Pensions market and reinforces our position at
the forefront of delivering added value outsourced solutions for both open and
closed books of business.'

                                      Ends


For further information please contact:

The Capita Group Plc                                        +44 (0)207 799 1525
Rod Aldridge, Executive Chairman
Paul Pindar, Chief Executive
Shona Nichols, Communications Director
Press Office                                                +44 (0)870 2400 488

Zurich UK Life Press Office
Debi Isaac Media Relations Manager                           +44 (0)1793 503810
Helene Barnes, Senior Media Relations Consultant             +44 (0)1793 505586

Notes to Editors:
Capita announced on 15 September 2005 that it had entered into detailed
discussions with Zurich concerning a potential business relationship.

The Capita Group Plc is the UK's leading provider of integrated professional
support service solutions. The Group's service capabilities encompass customer
services, financial services, human resource services, software services,
systems and strategic support and property services delivered to both public
sector and private organisations. With over 23,000 employees at more than 230
offices across the UK and Ireland, Capita is quoted on the London Stock Exchange
(CPI.L), and is a constituent of the FTSE100 with revenues for 2004 of £1,285
million.

Capita has secured a number of awards including Best BPO Services Provider 2004.

Further information on The Capita Group Plc can be found at: www.capita.co.uk







                      This information is provided by RNS
            The company news service from the London Stock Exchange