Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).

  • FEAnalytics.com
  • FEInvest.net
  • FETransmission.com
  • Investegate.co.uk
  • Trustnet.hk
  • Trustnetoffshore.com
  • Trustnetmiddleeast.com

For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.

COOKIES

In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.

HOW WE USE INFORMATION

We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.

ACCESS TO YOUR INFORMATION AND CORRECTION

We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

OTHER WEBSITES

Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONTACT

If you want more information or have any questions or comments relating to our privacy policy please email publishing@financialexpress.net in the first instance.

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National Express (NEX)

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Friday 13 February, 2004

National Express

Re Two year franchise

National Express Group PLC
13 February 2004


Friday 13 February 2004



                         National Express Group PLC
   Two-year franchise extensions signed for Great Northern and Wessex Trains


National Express Group ('the Group'), the UK's leading train operator, is
pleased to confirm that it has agreed two-year extensions to its Great Northern
and Wessex Trains franchises following the completion of negotiations with the
Strategic Rail Authority ('SRA').  Both franchises have been extended until
March 2006.

The Group has been operating Great Northern on a fixed subsidy agreed with the
SRA in February 2002 and the franchise has annual passenger revenues of £120
million. Wessex Trains has been operated on a yearly budget since October 2001
and has annual passenger revenues of £35 million.  The terms of the franchise
remain the same as previous.

Great Northern

To facilitate the creation of the Greater Anglia franchise, the West Anglia
Great Northern franchise has been split with the West Anglia services forming
part of the new Greater Anglia franchise and Great Northern services remaining
standalone.

As part of the Great Northern two-year extension the Group has agreed to
maintain the current timetable whilst working with Network Rail to further
improve performance across the route.  Other commitments will include the
introduction of 16 additional Class 365 trains bringing improved customer
comfort across key long-distance commuter routes from Peterborough and
Cambridge.

Wessex Trains

The Wessex Trains franchise was disaggregated by the SRA from the former Wales
and West franchise and launched as a separate franchise in October 2001. The
Group has developed the franchise into an expanding business serving diverse
passenger markets incorporating commuters, business, leisure and tourism.
Moving forward the new two-year franchise will ensure stability of services and
provide the management team with further opportunities to investigate rail
partnership funds from which the franchise has significantly benefited since its
inception.

Phil White, Chief Executive of National Express Group said:

'This is further good news for our trains division. Such extensions provide
certainty for all stakeholders as the SRA continues its remapping process.
Following today's announcement we will be able to ensure stability of services
as well as ongoing operational improvements for the benefit of our customers.

'On Great Northern we look forward to working with the SRA on the creation of
the new Thameslink franchise and also on Wessex, which we have been instrumental
in growing from a disparate collection of services into an effective and
cohesive franchise. We will now be working with the SRA to assist in the
creation of the Greater Western franchise.'



                                    - ENDS -



Notes to Editors

•  National Express Group PLC acquired the Great Northern franchise as
part of its purchase of Prism Rail in September 2000.  In February 2001 the SRA
extended the Great Northern part of the West Anglia Great Northern franchise
from 31 March 2001 to 30 April 2004.  Great Northern covers services between
London Kings Cross/Moorgate and Peterborough via Stevenage and the Hertford
Loop, Cambridge and Kings Lynn.  For the duration of the new extension period
the franchise will continue to be known as Wagn although West Anglia services
will form part of the Greater Anglia franchise from April 2004.

•  The Wessex Trains franchise was created out of the Wales and West
franchise in October 2001.  It provides local and long distance rail services in
Cornwall, Devon, Somerset, Dorset, Wiltshire, Hampshire and Gloucestershire.



For further information, please contact:

Nicola Marsden/ Fiona Noblet
Group Communications
National Express Group PLC                                       020 7529 2000




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