Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).

  • FEAnalytics.com
  • FEInvest.net
  • FETransmission.com
  • Investegate.co.uk
  • Trustnet.hk
  • Trustnetoffshore.com
  • Trustnetmiddleeast.com

For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.

COOKIES

In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.

HOW WE USE INFORMATION

We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.

ACCESS TO YOUR INFORMATION AND CORRECTION

We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

OTHER WEBSITES

Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONTACT

If you want more information or have any questions or comments relating to our privacy policy please email publishing@financialexpress.net in the first instance.

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Taylor Nelson Sofres (TNS)

  Print      Mail a friend       Annual reports

Tuesday 07 January, 2003

Taylor Nelson Sofres

Trading Statement

Taylor Nelson Sofres PLC
07 January 2003



For release at 07.00                                             7 January 2003





                            Taylor Nelson Sofres plc
                            Pre-close trading update



In line with current market practice, Taylor Nelson Sofres, a world leader in
market information, issues the following trading update ahead of its preliminary
results announcement on 10 March 2003.



In summary, reported turnover is expected to be broadly in line with market
expectations.  However, the steady performance seen in most continuous and
syndicated services has not been sufficient entirely to outweigh the slowdown in
customised activities, experienced by the market information industry as the
second half progressed.  This has led to organic turnover growth for the year as
a whole being relatively flat.  Against this background, the group has achieved
margin improvement and strong cash generation.



Turnover

Continuous and syndicated services performed well, with contract renewals coming
through in the normal pattern, as clients continued to recognise the value to
their business of market tracking and measurement.  The one exception has been
media intelligence, where the group's progress has been restricted by a lack of
recovery in advertising and PR, which are the drivers for market growth in this
area.  The market for customised information has become progressively more
difficult in the second half than had been anticipated at the time of the
interim results.  The weakening of the US dollar has had a slightly negative
effect on reported turnover, which has otherwise benefited from the successful
integration of acquisitions made during the year.



Europe

The UK will report a decline in underlying activities, due to the ongoing effect
of the loss of the BARB contract and further weakness in custom business towards
the end of the second half.  After a strong first half in France, which was
driven both by election activity and the early completion of a number of major
contracts, performance slowed and the year as a whole is expected to show
limited improvement.  The Rest of Europe has improved at a steady rate through
the year.


Americas

The US custom business has maintained good underlying growth through the year,
again outperforming a relatively flat market, at a time when it has also
successfully integrated two strategically important acquisitions.  With media
intelligence seeing some decline, the underlying performance of the region as a
whole is expected to be at a similar level to 2001.



Asia Pacific

The group again achieved strong underlying improvement in this region, with a
good performance from both its consumer panel and customised operations.



Operating margin

The group has continued to improve operating margin for the year.  In line with
strategy, there has been an ongoing increase in the proportion of the group's
business represented by continuous and syndicated services and it has
experienced no unusual pricing pressure on renewal of continuous research
contracts.  At the same time, the group has continued to improve operational
effectiveness and to control its costs.  The margin development associated with
these factors has been held back by slower than anticipated growth and
competitive pressure in both the customised market and the media intelligence
sector.  Margin improvement, therefore, is likely to be below the targeted 50
basis points for 2002, with further progress expected in 2003.



Cash flow/interest cover

The positive cash flow achieved in the first half of 2002 has continued through
the rest of the year.  As a result, the net debt position at the end of 2002 is
expected to be slightly lower than at the end of the previous year.  Interest
cover against EBITDA has benefited accordingly and is expected to be between 7.0
and 7.5x.



Outlook

The timing and speed of any upturn in the market for custom research will be
dependent on the rate of economic recovery.  In the meantime, the continuous and
syndicated market continues to maintain steady growth and the group's new
products and services are being well received.  The group, therefore,
anticipates achieving further organic turnover growth
in 2003.


For further information, please contact:


David Lowden, Finance Director                      +44 (0)20 8967 4009
Janis Parks, Head of Investor Relations             +44 (0)20 8967 1584
Margaret George, Citigate Dewe Rogerson             +44 (0)20 7638 9571


Email to: Janis.Parks@tnsofres.com




                      This information is provided by RNS
            The company news service from the London Stock Exchange