Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).

  • FEAnalytics.com
  • FEInvest.net
  • FETransmission.com
  • Investegate.co.uk
  • Trustnet.hk
  • Trustnetoffshore.com
  • Trustnetmiddleeast.com

For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.

COOKIES

In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.

HOW WE USE INFORMATION

We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.

ACCESS TO YOUR INFORMATION AND CORRECTION

We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

OTHER WEBSITES

Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONTACT

If you want more information or have any questions or comments relating to our privacy policy please email publishing@financialexpress.net in the first instance.

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Capita Group PLC (CPI)

  Print      Mail a friend       Annual reports

Thursday 25 July, 2002

Capita Group PLC

Re Contract

Capita Group PLC
25 July 2002

25 July 2002



                               THE CAPITA GROUP PLC

      Capita enters UK third party life and pensions administration market

   Capita to administer nearly 1 million life policies for Lincoln in a £160m
                             contract over 10 years

The Capita Group Plc, ('Capita') has expanded its presence in the financial
services sector by acquiring the Life & Pensions administration assets and
infrastructure of Lincoln Financial Group, ('Lincoln') - the UK business of the
US based Fortune 500 financial services group, Lincoln National Corporation.
Capita has also secured a contract worth £160 million over 10 years to
administer Lincoln's UK portfolio of around 900,000 life and pensions policies
for half a million customers. This acquisition and contract forms a strong
platform for Capita to establish and grow a new business area, Capita Life &
Pensions Services, while still utilising Capita Group's core skills.

Subject to final Financial Services Authority approval, Capita has acquired
Lincoln's UK Life & Pensions policy administration business for a consideration
of £5 million to be satisfied in cash in instalments in 2004 to 2006, following
an initial £1 payment on completion of the deal.  Further deferred sums will be
paid up to 2007 linked to the growth of Capita's Life & Pensions business.

On 1st August 2002, approximately 500 of Lincoln's 700 staff will transfer to
Capita and form the core of Capita's Life & Pensions Services business, which
will operate from the existing 80,000 sq.ft Barnwood, Gloucester offices. The
transfer includes a modern infrastructure and flexible in-house software and
processing systems. All other aspects of Lincoln's operations will remain
unaffected.

This partnership with Lincoln significantly expands Capita's penetration into
the financial and insurance services sectors. The current business process
outsourcing (BPO) potential for financial services in the UK is estimated to be
around £12 billion. Within this, Life & Pensions third party administration
(TPA) is a newly emerging market with significant growth opportunities.

Rod Aldridge, Executive Chairman of The Capita Group Plc, commented:

'Over the past two years we have successfully grown our Capita Insurance
Services business which now stands as the UK market leader of end-to-end policy
and claims administration services to the general insurance market. This
partnership with Lincoln follows our acquisition earlier this year of City
Financial Services, a unit trust administration provider, and enables us to turn
our attention to significant growth opportunities within the rapidly expanding
financial services third party administration market.

Furthermore, the deal increases Capita's penetration into a growing and diverse
range of private sector markets which are increasingly seeking to secure the
benefits of outsourcing.  We look forward to working with the senior team in
Lincoln to develop a thriving TPA business in Life & Pensions.'

Michael Tallett-Williams, Managing Director of Lincoln Financial Group in the
UK, believes that the deal will strengthen Lincoln's UK position. He commented:

'This partnership with Capita underpins everything we are doing to provide
reliable and high-quality customer service and security.'

                                    - Ends -



For further information, please contact:

The Capita Group Plc                                    020 7799 1525
Rod Aldridge, Executive Chairman
Paul Pindar, Chief Executive
Shona Nichols, Group Marketing Director

Capita Press Office                                       020 7544 3141
Issued by:
Finsbury PR
Morgan Bone/ Mark Harris                               020 7251 3801

Notes to editors:

The Capita Group Plc is a leading provider of integrated professional support
service solutions. The Group's service capabilities encompass customer services,
insurance services, human resource services, software services, systems and
strategic support and property services delivered to both public sector and
private organisations. With 16,000 people at over 160 UK sites, Capita is quoted
on the London Stock Exchange and is a FTSE 100 company with estimated revenues
for 2002 of £895 million. In November 2001 Capita was awarded the Management
Today Most Admired Business Services Company Award.

About Capita Financial and Insurance Services

A growing number of companies are considering the benefits of outsourcing
services to third parties, prompted by the importance of cost savings in today's
economic climate, and the need to remain ahead of the competition by driving
significant improvements in service to attract and retain customers.  In a
little over two years, Capita Insurance Services has grown rapidly through
acquisition and organic growth to become one of the UK's leading providers of
outsourcing services to the general insurance market. Now employing over 3,000
staff, it is unique as a provider able to offer integrated end-to-end
outsourcing from claims management through to loss adjusting as well as the
flexibility to provide separate, niche services.

With the Lincoln TPA contract as its basis, Capita Life & Pensions Services will
sit alongside Capita's general insurance services business and provide further
opportunity for Capita to grow in the UK insurance market.

About Lincoln Financial Group

Lincoln Financial Group is the marketing name for Lincoln National Corporation
(LNC:NYSE).  In the UK, Lincoln Financial Group looks after assets of £4.9
billion* with over 900,000 life assurance, pension, unit trust and ISA policies
in force. Lincoln offers its life, pension, unit trust and ISA products directly
to its customers and through independent financial advisers.

The group's UK head office is in Gloucester, while the corporate headquarters
are in Philadelphia, USA.  Founded in 1905, the Group - named after former
President Abraham Lincoln - comprises a number of wealth accumulation and
protection businesses, offering annuities, life assurance, retirement income,
mutual funds, institutional investment management and financial planning and
advisory services.  Lincoln Financial Group manages total assets of over $126
billion* and has over $6.4 billion* in annual revenues.

*Figures correct as at 31 December 2001


                      This information is provided by RNS
            The company news service from the London Stock Exchange