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Capita Group PLC (CPI)

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Thursday 14 March, 2002

Capita Group PLC

Re Contract

Capita Group PLC
14 March 2002

14 March 2002



THE CAPITA GROUP PLC



          Capita signs contract to deliver Congestion Charging Scheme

                            for Transport for London



The Capita Group Plc ('Capita') announces that it has today signed the contract
with Transport for London ('TfL') to administer the new Congestion Charging
Scheme ('the Scheme') for London.  The confirmation of the contract follows
Capita's appointment as preferred bidder in December 2001 and a period of public
consultation. The contract is worth approximately £230 million (NPV) over the
first 5 years of operation of the Scheme and has a potential 2-year extension.



Capita will deliver and manage the customer services infrastructure.  This
includes multi-contact customer service centres which will enable payment
through telephone, web and IVR (interactive voice recognition), the back office
administration processes and the retail network to enable payments to be made at
retail outlets, such as shops, kiosks and petrol stations.



During the period of negotiation with TfL, Capita has continued with system
development and testing. The Scheme is due to come in to operation on 17
February 2003.





                                     -Ends-





For further information, please contact:



The Capita Group Plc                                    020 7799 1525
Rod Aldridge, Executive Chairman
Paul Pindar, Chief Executive
Shona Nichols, Group Marketing Director



Capita Press Office                                     020 7544 3141



Transport for London Press Office
Chris Reed                                              020 7941 4268



Issued by Finsbury                                      020 7251 3801
Morgan Bone
Mark Harris





NOTES TO EDITORS



The Capita Group Plc is a leading provider of integrated professional support
service solutions. The Group's service capabilities encompass customer services,
insurance services, human resource services, software services, systems and
strategic support and property services delivered to both public sector and
private organisations. With over 13,000 people at over 160 UK sites, Capita is
quoted on the London Stock Exchange and is a FTSE 100 company with revenues in
2001 of £691 million. In November 2001 Capita was awarded the Management Today
Most Admired Business Services Company Award.



Other recent contract wins include: a contract worth c.£500 million over 10
years, representing the largest ever contract for Capita to date, to deliver the
TV Licensing service on behalf of the BBC; the creation and administration of
the new Criminal Records Bureau certification service for the Home Office; the
infrastructure set up, management and development of the new national Connexions
Card service for 16-19 year olds for the Department for Education and Skills
(DfES) and the administration and infrastructure transformation of Abbey
National's general insurance operations.



                      This information is provided by RNS
            The company news service from the London Stock Exchange