9 August 2000
TSE SYMBOL: MLT
NYSE SYMBOL: MLT
LSE SYMBOL: MLT.L
Mitel's VoIP Architecture Drives iXL's E-Business Strategy: Internet
consulting firm chooses Mitel solution for enterprise IP telephony
OTTAWA, CANADA--Mitel Communications Systems, a division of Mitel Corporation
(NYSE/TSE:MLT) today announced that iXL, Inc. (NASD:IIXL) of Atlanta is
deploying its Voice-over-Internet Protocol (VoIP) solution. iXL is a global
consulting firm specializing in Internet strategy development and solutions,
and it is adopting a VoIP environment as a key element in the development of
its e-business applications.
'IP telephony is a strategic move for iXL, not a tactical one,' said Derek
Gilbert, senior vice president, Management Information System, iXL Inc. 'We
represent the future of applications architectures within businesses and Mitel
allows us to quickly take advantage of breakthrough voice-enabled
capabilities. We evaluated other IP telephony solutions and concluded that
Mitel provides the features, functionality and worldwide service coverage that
we need to fulfill our customers' needs. These requirements couldn't be
satisfied by IP telephony solutions offered by start-ups or data vendors.'
iXL redesigned its information systems architecture to support the shift from
standard business practices to e-commerce strategies. A comprehensive network
that includes a Mitel Ipera(TM) 2000 IP PBX and Mitel IP telephones was added
to iXL's existing voice and data network by DataVoice, a Mitel Platinum Elite
VAR, based in Atlanta, GA. Mitel Ipera 2000, the industry's first VoIP
solution offering 99.999 percent reliable call control and more functionality
than traditional PBXs, makes voice and data network convergence a viable
alternative for iXL's enterprise communications.
'iXL recognizes the power of convergence for business applications. It is one
of the early adopters of VoIP and the latest to appreciate Mitel's approach to
implementing this technology,' said Paul Butcher, senior vice president, Mitel
Communications Systems. 'For VoIP solutions, Mitel offers the most reliable,
feature-rich product on the market.'
Mitel, in conjunction with strong consulting service and support from
DataVoice, is providing iXL with new applications and services that are
critical to furthering a long-term competitive advantage -- for the company
and its clients. Based on Mitel's Ipera 2000 platform, the applications
* Speech Recognition and Speaker Authentication. iXL predicts that voice will
be the most natural user interface for e-business applications. It has
deployed speech recognition-enabled products such as auto attendants and
personal dialers, including speaker authentication for secure access to
critical data and services.
* Voice Browsing. An integrated voice and data infrastructure supports the
deployment of Voice Extensible Markup Language (vXML) and will allow iXL to
voice-enable the Web over its converged architecture.
* Personal Digital Assistant Integration. Mitel and iXL are working together
to define applications that integrate personal digital assistants with IP
phones using an infrared connection. Applications to be tested include:
'follow me' roaming, a directory dial application, calendar synchronization,
IS support applications such as trouble ticketing, and Customer Relationship
Management (CRM) features, such as Personal Information Management
* A Converged Infrastructure. iXL intends to layer Ipera 2000 over its
existing three-tiered IT infrastructure, taking advantage of Mitel's open Data
Integrated Voice Applications architecture platform, and its support of
emerging standards, such as the Wireless Application Protocol (WAP) and vXML.
The Ipera 2000, with its interoperability and ease of application development
and deployment, is an ideal platform for converged applications. Mitel's Data
Integrated Voice Applications architecture will allow iXL to create
applications that take advantage of real-time, Digital Signal Protocol (DSP)
services within the Ipera platform without requiring additional DSP hardware.
About The Mitel Solution
Ipera 2000 was fully integrated and clustered via Mitel's Services Digital
Network (MSDN) protocol to iXL's voice network over a T1 link with a redundant
SX-2000 PBX. Mitel digital phones were replaced with their IP equivalents.
Users are guaranteed the same level of service, features and functionality
that is provided by an advanced PBX. iXL selected Mitel's IP phones because
they provide a full directory capability and are back-lit -- an important
ergonomic consideration in office environments.
Following a one-day installation of the Ipera 2000 and phones, users switched
from their digital phones to the new IP phones without experiencing any
compromise in features or voice quality. Mitel's IP phones offer access to all
desktop features, system applications such as four-digit dialing, and
centralized voice mail.
'Mitel's Ipera 2000 and Data Integrated Voice Applications architecture are
designed to support emerging, strategic business processes,' said Doug King,
president, DataVoice. 'Mitel offers a strong migration strategy from
traditional telephony to Voice-over-IP, with a no-compromise approach to PBX
features and functionality.'
iXL, Inc. is a leading strategic Internet services company which provides
Internet strategy consulting and comprehensive Internet-based solutions to
Fortune 1000 companies and other corporate users of information technology.
Data Voice Inc. is an Atlanta, Georgia company specializing in converged
technologies such as Voice over IP, Unified Messaging and Call Centers.
Founded in 1989, Data Voice has become a leading telecom provider in the
Southeastern US, focusing on Mitel products for all platform solutions. These
solutions now support some of Atlanta's foremost companies as well as
extensive networks covering the US and UK.
Mitel Communications Systems has almost three decades of experience in meeting
the real-time voice needs of enterprise customers. Systems' portfolio
includes voice communications systems, desktop peripherals and networking
solutions. Mitel Communications Systems is today helping enterprises develop
and launch IP telephony applications.
Mitel is a global provider of semiconductors and communications systems for
converging voice and data networks in a rapidly evolving Internet economy. The
company has annual revenue of $1.4 billion and employs some 6,000 people
Certain statements in this press release constitute forward-looking statements
within the meaning of the Private Securities Litigation Reform Act of 1995.
Such forward-looking statements involve known and unknown risk, uncertainties,
and other factors which may cause the actual results, performance or
achievements of the Company, to be materially different from any future
results, performance, or achievements expressed or implied by such
forward-looking statements. Such risks, uncertainties and assumptions include,
among others, the risks discussed in documents filed by the Company with the
Securities and Exchange Commission. Investors are encouraged to consider the
risks detailed in those filings.
FOR FURTHER INFORMATION PLEASE CONTACT :
Porter Novelli Convergence Group for Mitel
Kim Pegnato/Maya Brady