Financial Express (Holdings) Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).


For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 2nd Floor, Golden House, 30 Great Pulteney Street, London, W1F 9NN. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

  • to present content effectively;
  • to provide you with information, products or services that you request from us or which may interest you, tailored to your specific interests, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts between you and us;
  • to enable you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service;
  • to improve our content by tracking group information that describes the habits, usage, patterns and demographics of our customers.

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email in the first instance.

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National Express (NEX)

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Thursday 27 April, 2000

National Express

Chairman's Statement

National Express Group PLC
27 April 2000

                          National Express Group PLC
                      Annual General Meeting - Statement

Commenting  at  today's  AGM,  Michael Davies, Chairman,  made  the  following

'I  am  pleased  to announce that all of the Group's operating  divisions  are
trading  in line with expectations. The positive growth trends experienced  in
1999  have  continued  into the first few months of this  year  and  passenger
numbers are up on last year's levels.

Our  UK  bus division continues to report passenger growth. This is  a  direct
result  of  our  policy  of working in partnership with local  authorities  to
improve  the  quality of services across the West Midlands' bus  network.  Our
fourth  and largest Quality Partnership corridor, a key section of  which  was
launched  a year ago, is attracting double-digit growth in passenger  numbers.
Two  projects  have  been  completed under our  West  Midlands  Infrastructure
Investment Partnership. These schemes will reduce bus journey times  and  will
increase ridership by making our services more attractive to more people.

Our  UK  trains division has recorded a 10% increase in passenger  revenue  on
1999  levels for the first three months of 2000. We have introduced a  further
11  new  trains bringing the total number of new trains now in service to  58.
The remaining 64 will be operating by the end of this year, bringing the final
total of new trains to 122. We were pleased with the SSRA's announcement of 19
April  which  confirmed that we had qualified to bid for our existing  Central
Trains  passenger  rail  franchise and the new  Trans-Pennine  franchise.   We
believe that we can make a major contribution to the long-term development  of
the  railway  network  provided  we can be satisfied  that  such  a  long-term
commitment  to  passenger  rail  services can  deliver  good  returns  to  our

AirLinks,  our  airport  coaching operation, has won  new  contracts  for  the
movement  of  airline  crew  at Heathrow and Gatwick  airports  and  passenger
transfers  between  car  parks  and the terminal  buildings.  These  contracts
further  enhance AirLinks' position as a premier supplier of high quality  bus
and coach services to our airport and airline customers.

At  East  Midlands Airport in the UK, the new DHL facility is operational  and
strong growth in cargo tonnage for the first quarter was recorded. In the USA,
the  99 year lease of Stewart Airport in New York State commenced on 31  March
2000.  We  began  operating  the  airport on  1  April  and  look  forward  to
implementing the plans we have in place for its development.

Our  USA  bus  businesses  continue to perform well. The  integration  of  our
student  transportation and public transit bus divisions is  progressing  well
and we have achieved annualised savings of $2m to date.

In  Australia we have placed orders for 62 new trains and 59 new trams for our
Melbourne  operations worth £193m and we will be ordering  a  further  25  new
trains  worth £70m later this year. The new vehicles are to be delivered  from

There  are many opportunities for growth in the international public transport
market. The quality and strength of the Group's operations, together with  our
financial headroom will enable us to capitalise on these opportunities. We are
confident that 2000 will be another successful year for National Express.'

For further information, please contact:

Phil White, Chief Executive
William Rollason, Finance Director
Helen McCorry, Group Communications Manager
National Express Group PLC                        020 7529 2000

Nicola Marsden/ Steve Jacobs
Financial Dynamics                                020 7831 3113