21 March 2000
Mitel Unveils Data Integrated Voice Applications
Architecture - The Foundation for Software-Only IP
BOSTON, MASSACHUSETTS/LONDON, ENGLAND--
* New IP Architecture Bridges Existing PBX Platforms to Future IP
Mitel Communications Systems, a division of Mitel Corporation
(TSE:MLT;NYSE:MLT) today announced its Data Integrated Voice
Applications architecture for the extended enterprise. The
architecture provides the foundation for delivering software-only
IP business applications, and is the bridge between Mitel's
existing PBX platforms and its next-generation IP solutions.
Today, Mitel also announced the Ipera 2000, a fully featured
Voice-over-IP (VoIP) solution for small and medium businesses,
branch offices and departmental adjuncts.
'Mitel's architecture delivers the full set of capabilities needed
to support VoIP in the enterprise,' said Paul Butcher, senior vice
president, Mitel Communications Systems. 'This is in marked
contrast to competitive approaches that force customers to
sacrifice functionality and investment protection in exchange for
the promise of IP.'
Mitel's architectural approach is based on a switched IP core that
provides a full range of IP values, including scalability, robust
switching and routing. Mitel's IP architecture provides 'five 9's
reliable' PBX call control, and integrated applications including
messaging and Automatic Call Distribution (ACD).
The architecture delivers packaging efficiencies in its onboard
gateway/gatekeeper capabilities and 'inside' support for switched
Time Division Multiplexing (TDM) environments. These efficiencies
eliminate the need for multiple external boxes that add cost and
unnecessary back hauling to the enterprise infrastructure.
To eliminate the requirement for specialized servers and hardware,
the architecture provides a pool of real-time system resources
that can be accessed by software-only applications located
anywhere on the network. This IP architecture enables Mitel to
cost-effectively leverage an increasing number of new protocols
and technologies, including Wireless Application Protocol (WAP),
Voice Extensible Markup Language (VoiceXML), Bluetooth and
Personal Digital Assistant (PDA) integration, in new applications.
Telephone becoming a portal to network services
Within the enterprise, the telephone remains the instrument of
choice for real-time, person-to-person communications. With its
Data Integrated Voice Applications architecture as the foundation
for IP-based solutions, Mitel is building on over two decades of
voice desktop expertise to extend the telephone's capabilities -
enabling it to 'talk' to any IP device and become a real-time
portal to network-based services.
Mitel's IP architecture will ultimately enable applications that
solve business problems by providing:
* Untethered access to information from any server on the network
without being connected via a PC. All that is needed is access to
* An improved user interface based on speech recognition
technology that simplifies network access using natural voice
* Speech authentication capabilities that provide improved network
access security and manageability by eliminating the need for
* Expanded access to the e-commerce world through voice-activated
browsing via the most ubiquitous device available - the telephone.
iXL Inc., an Internet services company based in Atlanta, Georgia,
is among the first companies to install Mitel's Ipera 2000 PBX.
'In today's eBusiness environment the pace is rapid,' said Derek
Gilbert, senior vice president, MIS, iXL Inc. 'Mitel's approach
to delivering voice services over an IP network provides a
scaleable, repeatable and feature rich environment for iXL's
internal use and for our teams working with enterprise clients to
deliver web-based solutions to communications and business
'The ability to bridge communications gaps existing in enterprises
by making the legacy telephone infrastructure an integral part of
their networking and wireless strategies will enable a whole new
class of business solutions, allowing these businesses to
accelerate the adoption of Internet and IP-based tools,' said
Gilbert. 'This is a major step forward and is a win-win situation
for large and small businesses undergoing eTransformation.'
iXL, Inc. is a leading strategic Internet services company which
provides Internet strategy consulting and comprehensive
Internet-based solutions to Fortune 1000 companies and other
corporate users of information technology.
Mitel Communications Systems has over 25 years' experience meeting
the real-time voice needs of enterprise customers. Systems'
portfolio includes voice communications systems, desktop
peripherals and networking solutions. Mitel Communications
Systems is today helping enterprises develop and launch IP
Mitel is a growing global provider of converging voice and data
systems and applications, and specialty semiconductors for the
communications industry. The company has annual revenues of more
than $1.3 billion and employs some 6,000 people worldwide.
Certain statements in this press release constitute
forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements involve known and unknown risk, uncertainties, and
other factors which may cause the actual results, performance or
achievements of the Company, to be materially different from any
future results, performance, or achievements expressed or implied
by such forward-looking statements. Such risks, uncertainties and
assumptions include, among others, the risks discussed in
documents filed by the Company with the Securities and Exchange
Commission. Investors are encouraged to consider the risks
detailed in those filings.
Notice to editors:
M Mitel (design) and Mitel are registered trademarks of Mitel
Corporation. All other names and products referenced herein are
trademarks or registered trademarks of their respective companies.
FOR FURTHER INFORMATION PLEASE CONTACT:
Mitel Communications Systems
Porter Novelli Convergence Group for Mitel
Kim Pegnato/Kristy Kozaka
Mitel Communications Systems
011 44 1291 430 000