Half Yearly Report

RNS Number : 8515G
United Utilities Group PLC
25 November 2015
 



 

United Utilities Group PLC

25 November 2015

 

HALF Year RESULTS FOR THE SIX MONTHS ENDED 30 SEPTEMBER 2015

 

 

 

 

Continuing operations

Six months ended

30 September 2015

30 September 2014

Revenue

£857.0m

£859.4m

Underlying operating profit1

£308.6m

£343.1m

Operating profit

£278.3m

£340.5m

Interim dividend per ordinary share (pence)

12.81p

12.56p

RCV gearing2

59%

57%

 

1 Underlying profit measures have been provided to give a more representative view of business performance and are defined in the underlying profit measure tables

2 Regulatory capital value or RCV gearing calculated as group net debt/United Utilities Water's RCV (outturn prices)

 

·     Strong operational and environmental performance

joint top position as measured by Ofwat KPIs

first quartile in Environment Agency's latest assessment

retained Dow Jones Sustainability Index 'World Class' rating and sector leading status

accelerating 2015-20 investment programme - expect to invest c£800m in 2015/16

 

·     Water quality incident - full service restored in early September

10% of customers impacted - compensation paid to all those affected

 

·     Good financials

underlying operating profit of £309m

lower underlying net finance expense: benefit of lower RPI inflation and lower cost fixed debt

RCV gearing at 59%, comfortably within our target range of 55% to 65%

interim dividend of 12.81 pence per share, an increase of 2% in line with policy

 

·     Solid foundation to deliver value for customers and shareholders

strong focus on maintaining and improving our position as a leading operational performer

'systems thinking' operational approach supporting our drive for further improvement

robust capital structure, strong credit ratings and debt costs locked-in

well positioned for full opening of competitive business retail market

dividend growth rate target of at least RPI inflation each year through to 2020

 

Steve Mogford, Chief Executive Officer, said:

 

"Our strong performance across 2010-15 means that we enter the next five-year period with good momentum. We were delighted to end last year as one of the top water and wastewater companies, as measured by Ofwat's recently published KPIs and the Environment Agency's latest assessment.

 

"Investment ahead of the 2015-20 period gave us a smooth start to our five-year programme, which we are accelerating to deliver further improvements for customers and the environment. We expect to invest around £800 million this year.

 

"Having delivered sector leading improvement in customer satisfaction over recent years, we were disappointed customers in parts of Lancashire were inconvenienced as a consequence of a water quality incident this summer. We restored water quality as quickly as possible and full service was resumed by early September.  We paid customers compensation and this, along with associated costs, will be borne by the company.  We are working closely with the Drinking Water Inspectorate on the incident who will issue its report in due course.

 

"Our progress over the first six months of this new regulatory period underpins our confidence that our targets remain tough but within reach. We are well placed to deliver further value for customers, shareholders and the environment underpinned by a robust capital structure and good credit ratings."

 

 

For further information on the day, please contact:

 

 

Gaynor Kenyon - Corporate Affairs Director

+44 (0) 7753 622282

Darren Jameson - Head of Investor Relations

+44 (0) 7733 127707

Peter Hewer / Martin Pengelley - Tulchan Communications

+44 (0) 20 7353 4200

 

This results announcement and the associated presentation will be available on the day at: http://corporate.unitedutilities.com/investors.aspx

 

 

 

KEY OPERATIONAL PROGRESS

 

We have made significant progress over recent years and improving operational performance, customer service and delivering benefits for the environment will remain top priorities as we move through the 2015-20 regulatory period. Our strong overall performance has been recognised through a range of regulatory measures and we have operated in a responsible manner, reinvesting around £280 million of 2010-15 outperformance for the benefit of all our stakeholders. 

 

·    Strong operational performance - we have delivered significant improvements over recent years and in 2014/15 we again achieved first quartile operational performance, as measured through Ofwat key performance indicators (KPIs) and the Environment Agency's (EA) assessment.  The balance of ratings for United Utilities (UU) across the fourteen Ofwat KPIs represents joint top position, in respect of the ten water and sewerage companies. The EA's latest assessment also indicates that UU is an upper quartile company and we achieved the lowest number of serious pollution incidents, by length of sewer, in England.  Furthermore, our 'systems thinking' approach, which integrates the use of our assets, leverages data intelligence and employs technology and new work processes, is supporting our drive for further improvement.

 

·    Water quality incident - customer satisfaction is a key area of focus, so we were disappointed that customers in parts of Lancashire were inconvenienced as a consequence of a water quality incident that occurred this summer.  Public health is a fundamental priority and we issued a 'boil water' notice to over 300,000 properties, representing approximately 10% of our customer base. We deployed extensive additional resources, including enhanced UV treatment, to restore the water quality to the high standards expected as quickly as possible, and full service was restored in early September.  We are very grateful to our customers for their patience and understanding and, for all those affected, we paid compensation.  We have undertaken a lot of work to understand the root cause of the incident and continue to work closely with the Drinking Water Inspectorate, which will issue its report on the incident in due course. 

 

·    Significant improvements in customer service - we have significantly improved the customer experience over recent years and this was recognised in Ofwat's final determination, in December 2014.  Our service incentive mechanism (SIM) performance substantially improved and we averted the risk of a possible c£80 million revenue penalty, benefiting our financials for the 2015-20 period. Supporting this SIM improvement was a total reduction in customer complaints of approximately 75% across the 2010-15 period.  Despite the impact of the water quality incident outlined above, overall customer complaints in the first two quarters of 2015/16 remained at a similar level to the corresponding period last year.  As outlined previously, Ofwat has amended its SIM methodology for the 2015-20 period, based on domestic retail only and with more emphasis on qualitative performance. This revised methodology is based on a different data set and, as we have highlighted previously, quarterly results may well produce wider fluctuations compared with the last regulatory period. Our cumulative qualitative score for the first two quarters of 2015/16 has only fallen slightly, compared with the average for 2014/15, despite the impact of the recent water quality incident.

 

·    Effective delivery and acceleration of investment plan - we have made a good start to the 2015-20 investment programme and, as planned, are accelerating the five-year programme to maintain and improve services for customers and deliver further environmental benefits.  We continue to drive more effective and efficient delivery of our capital programme and this is reflected in our Time: Cost: Quality index (TCQi) score which remains high, at around 90%, despite a tougher measurement mechanism being applied for this regulatory period. 

 

·    Leakage target - we have now met or outperformed our regulatory leakage target in each of the last nine years and performance in the first half of 2015/16 keeps us on track to meet our target again.

 

·    Regulatory outperformance - we set clear targets for outperformance on opex, capex and financing for the 2010-15 period and exceeded all of these targets, enabling us to reinvest around £280 million for the benefit of all our stakeholders. We intend to set targets for the 2015-20 period at the group's full year results next May.

 

·    Strong corporate responsibility credentials - we were very pleased to recently retain a 'World Class' rating in the Dow Jones Sustainability Index for the eighth consecutive year, again achieving industry leading performance status in the multi-utility/water sector.  In addition, at the PwC 2015 Building Public Trust Awards, UU was selected as joint winner for 'Excellence in reporting in the FTSE 100'. 

 

·    Business Retail: strong presence in Scotland - we have been building our capability to ensure we are in a strong position as the competitive business retail market evolves and are very active in this expanding market.  After attaining a Scottish water supply licence in 2012, we quickly grew and are one of the most successful new entrants in Scotland.  We have continued our expansion and have now won over 250 customers, covering over 3,000 sites and representing annualised revenue of c£18 million. We remain a leading new entrant, although our selective bidding for business at attractive margins means we are not solely focusing on growing market share. We also continue to offer and develop our range of value-added services, such as leak detection and repair, waste digestion and wastewater system optimisation. 

 

Financial overview

 

The group has delivered a good set of financial results for the six months ended 30 September 2015. 

 

·    Revenue - broadly flat at £857 million, despite new regulated price controls, mainly because last year was impacted by the special discount we applied to customer bills, of which £13 million was applied in the first half. We also benefitted from slightly higher non-regulated sales in the first half of this year.   

 

·    Underlying operating profit - lower by £35 million, at £309 million, as expected, reflecting the new regulated price controls, an increase in depreciation and other costs, partly offset by a reduction in bad debts and regulatory fees.  Infrastructure renewals expenditure was similar in the first half of 2015/16, compared with the first six months of last year. 

 

·    Capex - total regulatory capital investment in the first half of this year, including £76 million of infrastructure renewals expenditure, was £358 million.  Capital expenditure is expected to increase in the second half of the year, to a full year total of around £800 million, in line with company's plans to accelerate the 2015-20 investment programme.  In addition to our £3.5 billion+ five-year regulatory capex programme, we expect to invest over £100 million in non-regulated projects, principally relating to solar power.

 

·    Underlying profit before tax - down by £17 million to £205 million, as the £35 million fall in underlying operating profit was partly offset by a £18 million reduction in underlying net finance expense.  This is mainly due to the impact of lower RPI inflation on the group's index-linked debt and a lower cost of debt locked-in on the group's nominal debt.

 

·    Underlying profit after tax - down by £13 million to £163 million, as the decrease in underlying profit before tax was partly offset by a decrease in underlying tax due on lower profits.

 

·    Capital structure - the group has a robust capital structure with gearing (measured as group net debt to regulatory capital value) of 59% as at 30 September 2015.  This gearing level is comfortably within our target range, of 55% to 65%, supporting a solid investment grade credit rating. United Utilities Water Limited (UUW) has long-term credit ratings of A3 from Moody's, with a stable outlook, and BBB+ from Standard & Poor's, with a positive outlook. 

 

·    Financing headroom - following recently arranged financing, the group benefits from headroom to cover its projected needs well into 2017.  This headroom provides good flexibility in terms of when and how further debt finance is raised to help refinance maturing debt and support the delivery of our regulated capital investment programme.

 

·    Dividend - the board has declared an interim dividend of 12.81 pence per ordinary share, an increase of 2.0%, in line with our policy of targeting an annual growth rate of at least RPI inflation through to 2020.

 

Outlook

 

Customer satisfaction remains a key area of focus and we are confident that we can build on our strong operational and environmental performance and improve further over the next five years, supported by our 'systems thinking' approach to operating the business. We are accelerating our 2015-20 capex programme and substantial investment in our assets will continue, driving benefits for our customers and the environment.  For shareholders, we are targeting dividend growth of at least RPI inflation each year through to 2020, all underpinned by a robust capital structure.

 

OPERATIONAL PERFORMANCE

 

United Utilities aims to deliver long-term shareholder value by providing:

 

·    The best service to customers

·    At the lowest sustainable cost

·    In a responsible manner

 

Best service to customers

 

Customer service - our continuing strong focus on dealing effectively with customer enquiries has helped us deliver substantial improvements in our performance over recent years and this was recognised by Ofwat in the final determination in December 2014, with UU averting a possible revenue penalty for the 2015-20 period.  This is also reflected in a reduction of approximately 75% in the overall number of customer complaints received over the 2010-15 period, which has also contributed to improvements in opex efficiency.

 

We have continued to develop our systems and processes to deliver the experience our customers seek when they need to contact us, including multi-channel contact centre technology.  We have placed a strong emphasis on striving for first time resolution of customer enquiries, keeping customers informed of progress until resolution. This has been underpinned by investment in our people in terms of better training and improved systems. We have also enhanced our customer feedback process to help us respond to customers' evolving needs and continually improve.

 

Customer complaints in the first half of 2015/16 remained at a similar level to the corresponding period last year, despite the impact of the recent water quality incident. Ofwat has amended its SIM methodology for the 2015-20 period, based on domestic retail only and with more emphasis on qualitative performance.  This revised methodology is based on a different data set and, as we have highlighted previously, quarterly results may well produce wider fluctuations compared with the last regulatory period.  Our SIM qualitative score for the first two quarters of 2015/16 has fallen slightly, as outlined in the KPIs section below, impacted by the recent water quality incident.

 

Improving customer service will continue to be a key area of management focus and we see opportunities to deliver further benefits for our customers.

 

Leading North West service provider - we are pleased to have been consistently ranked third out of ten leading organisations in the North West, through an independent brand tracker survey which is undertaken quarterly (most recently in October).  This covers key attributes such as 'reputation', 'trustworthy' and 'customer service'. We are behind only Marks & Spencer and John Lewis, and ahead of seven other major organisations covering utilities, telecoms, media and banking services. 

 

Robust water supply - our customers continue to benefit from our robust water supply and demand balance, along with high levels of water supply reliability.  We continue to supply a high level of water quality, with mean zonal compliance in excess of 99.9%. 

 

Mitigating sewer flooding - we have continued to invest heavily in schemes designed to mitigate the risk of flooding of our customers' homes, including incidence based targeting on areas more likely to experience flooding and defect identification through CCTV sewer surveys.  Our plan for the 2015-20 period includes a target of reducing sewer flooding incidents by over 40%, in line with customers' affordability preferences, and we have made a good start.  Our wastewater network will continue to benefit from significant investment going forward as we adapt to weather patterns likely to result from climate change.

 

Ofwat KPIs - our strong overall operational performance is reflected in Ofwat's latest (2014/15) key performance indicators report, which was published in September. The balance of ratings for UU across the fourteen assessment measures represents a joint first position, in respect of the ten water and sewerage companies.  We are pleased that our good performance has been recognised, although remain strongly focussed on improving further.

 

Key performance indicators:

 

·    Outcome delivery incentives (ODIs) - as outlined at our full year results in May 2015, ODIs, which are a new feature of the 2015-20 regulatory period, will form an important KPI composite to monitor the operational performance of our wholesale business. This replaces the previous serviceability KPI which is incorporated within the ODI measures.  There are 18 wholesale ODIs and the risk is skewed to the downside, with nine attracting a penalty only.  We will report each year on our performance and provide a net reward or penalty position across the range of our wholesale ODIs. The impact of the water quality incident is not expected to have a material impact on our ODIs, but we have already incurred £25 million of associated costs, as outlined previously. Our sewer flooding ODI is particularly challenging, although there are a number of other areas where we have made a good start and could deliver a positive performance, such as pollution incidents.  We expect to provide a more detailed update at our full year results in May 2016, although it is unlikely that we will achieve a reward for the 2015/16 financial year.

 

·    Service incentive mechanism (SIM) - UU was the most improved company on SIM during the 2010-15 regulatory period, although we recognise that there is still more to do. 

 

Qualitative: Ofwat has undertaken the first two quarterly surveys of 2015/16 and UU is in 13th position, out of 18 water companies, with the second quarter's results having been impacted by the recent water quality incident.  Whilst our wastewater score was good, we saw a fall in the water score.  UU attained a score of 4.27 points (out of a maximum of 5 points) for the first quarter of 2015/16, being slightly better than the industry average.  However, the second quarter score fell to 4.09 points taking the weighted score for the first two quarters of the year to 4.18 points, which is slightly below our average score for 2014/15.  

 

Quantitative: the quantitative assessment measures customer contacts and performance is assessed on both an absolute and relative basis. Relative performance can only be assessed following the end of each full financial year when Ofwat publishes the results. On absolute performance, whilst the first half of 2015/16 has been impacted by the recent water quality incident, an overall score of 50 points indicates a similar position to the first half of 2014/15.

 

·    Business customer retail growth - Ofwat introduced a separate price control for business retail for the 2015-20 period and, with the expansion of competition, we are including a new KPI measuring the impact of customer gains and losses.  We expect to outline more details in respect of this KPI at our full year results in May 2016.

 

Lowest sustainable cost

 

Power and chemicals - our asset optimisation programme continues to provide the benefits of increased and more effective use of operational site management to optimise power and chemical use and the development of more combined heat and power assets to generate renewable energy.  Supplementing the electricity we generate from sludge, we are developing other renewable energy facilities, principally in the area of solar. We have also substantially locked in our power commodity costs across 2015-20, providing greater cost certainty for the regulatory period.

 

Proactive network management - as part of our 'systems thinking' approach to the way we run our business, we are being more proactive in the management of our assets and networks. We aim to improve our modelling and forecasting to enable us to address more asset and network problems before they affect customers, thereby reducing the level of reactive work and improving efficiency.

 

Debt collection - our region suffers from high levels of income deprivation and we offer wide-ranging schemes to help customers struggling to pay, including our trust fund. Notwithstanding our industry-leading debt management processes, deprivation remains the principal driver of our higher than average bad debt and cost to serve.  

 

In 2014/15, bad debt expense increased from 2.2% to 3.1% of regulated revenue.  However, we have reduced the bad debt level to 2.3% of regulated revenue in the first half of 2015/16. This reflects our ongoing strong focus on managing bad debts, along with a reduction in certain charges, related to our review last year of operational debt processes and bad debt provisions, which were not expected to continue at the same level.

 

Pensions - UU placed its pension provision on a more sustainable footing in 2010 and has subsequently taken additional steps to de-risk the pension scheme further.  The group had an IFRS retirement benefit surplus of £79 million as at 31 March 2015 and this surplus has increased to £126 million as at 30 September 2015.  Further details of the group's pension provision are provided in the pensions section.

 

Capital delivery and regulatory commitments - the business is strongly focussed on delivering its commitments efficiently and on time and has a robust commercial capital delivery framework in place.  To improve efficiency further, we implemented new contracting arrangements for the 2015-20 regulatory period to help deliver our regulatory capital investment programme of over £3.5 billion.  We re-tendered our engineering and construction partners and selected a single engineering partner and four new design and construction partners. We are involving our partners much earlier in project definition and packaging projects by type, geography and timing to deliver efficiencies.  Projects will be allocated to partners on an incentive basis or competed between the partners and where appropriate third parties. Our partners have come forward with a range of solutions, innovations and pricing and early results are encouraging.   

 

We also continue to drive more effective and efficient delivery of our capital programme and, for this regulatory period, we are applying a tougher measurement mechanism to our Time: Cost: Quality index (TCQi) score.  This includes extending coverage to relevant non-regulatory commitments, measuring cost in terms of totex (previously capex only) and giving a greater weighting in the cost element to our biggest capital projects.  This has resulted in a recalibration of the index.  Despite this tougher approach, our TCQi score remains high at around 90% which represents a very good performance and is towards the upper end of our target range of 73%-98%.

 

We have made a good start to the 2015-20 investment programme and, as planned, are accelerating the five-year programme to maintain and improve services for customers and deliver further environmental benefits. Regulatory capital investment in the first half of 2015/16, including £76 million of infrastructure renewals expenditure, was £358 million, and we expect this to increase to around £800 million for the full year. 

 

Key performance indicators:

 

·    Financing outperformance - UU set a financing outperformance target, across the 2010-15 period, of at least £300 million, based on an average RPI inflation rate of 2.5% per annum, and we exceeded this target.  The low cost of debt we have already locked-in places UU in a strong position for the 2015-20 period.

 

·    Total expenditure (totex) outperformance - our KPIs have evolved to reflect the move by Ofwat to a totex price control, with totex outperformance for our wholesale business now replacing the previous separate opex outperformance and capex outperformance measures. We exceeded our 2010-15 outperformance targets for both opex and capex. We intend to measure our cumulative 2015-20 wholesale totex performance and provide targets next May, with our totex allowance considered tough but within reach.

 

·    Domestic retail cost to serve - with the retail household price control now being separated for the 2015-20 period, we are introducing a new KPI to measure our costs in this area.  This will be an average cost to serve measure and we intend to outline targets next May.  However, overall, it will be very challenging to meet the regulatory assumptions for domestic retail costs.  This is primarily due to Ofwat's price review methodology at PR14 which made no allowance for inflation in the domestic retail business and, in our view, made insufficient allowance for dual service (water and wastewater) companies.

 

Responsible manner

 

Acting responsibly is fundamental to the manner in which we undertake our business and the group has for many years included corporate responsibility factors in its strategic decision making.  Our environmental and sustainability performance across a broad front has received external recognition.  UU recently retained its 'World Class' rating in the Dow Jones Sustainability Index for the eighth consecutive year, again achieving industry leading performance status in the multi-utility/water sector.  Retaining 'World Class' status for this length of time is a significant achievement, particularly as the assessment standards continue to increase and evolve. In addition, at the PwC 2015 Building Public Trust Awards, UU was selected as joint winner for 'Excellence in reporting in the FTSE 100'.

 

Leakage - our strong, year round, operational focus on leakage and the implementation of a range of initiatives, such as active pressure management, enabled us to again beat our leakage target in 2014/15.  Our leakage performance alongside the network resilience improvements we are making are helping us to maintain a robust water supply and demand balance, and deliver high levels of reliability for our customers.  We have made a good start to the new regulatory period and our performance in the first half of 2015/16 keeps us on track to meet our target again.

 

Environmental performance - this is a high priority for UU and we are pleased to again be an upper quartile company in the Environment Agency's latest performance metrics, as described in the KPIs section below.

 

Carbon footprint - we are committed to reducing our carbon footprint and increasing our generation of renewable energy.  In 2014/15, our carbon footprint totalled 473,708 tonnes of carbon dioxide equivalent.  We set a target of achieving a 21% reduction in carbon emissions by 2015, measured from a 2005/06 baseline. We have achieved significant reductions and were pleased to meet this target in 2013/14.  However, we narrowly missed the target in 2014/15, being 19% below the baseline, impacted adversely by an 11% increase in the carbon content in the UK energy mix in the year which increased our reported carbon emissions.  Notwithstanding this, in 2014/15, we purchased less electricity than in any of the previous ten years and still achieved our highest ever renewable energy production of 144 GWh.  This is the equivalent of c18% of our total electricity consumption, up from c17% in the previous year and c13% in 2012/13. We are already implementing plans to significantly increase self-generation over the next few years, with a target of around 35% of our electricity consumption by 2020, subject to there being sufficient projects with acceptable returns.  Progress in the first half of 2015/16 is encouraging.

 

Employees - we continue to work hard to engage all of our employees in the transformation of the group's performance. Employee engagement is 79%, well above the norm for UK companies going through business transition and just below the norm for high performing UK companies, so our employees demonstrate a strong capability to adapt.  The recent announcement of proposals to close our defined benefit pension scheme (outlined in the pensions section) may result in changes to our engagement scores in the short term, but we remain focussed on maintaining high levels of employee engagement.

 

We have been successful in attracting and retaining people and have continued to expand our apprentice and graduate programmes for 2015/16, having recruited a further 18 graduates and 33 apprentices.  This takes the current total to 61 graduates and 94 apprentices across the business.  Our investment in recruiting graduates and apprentices is already benefitting the company, with 49 of them now having secured permanent roles across our business. 

 

As part of our health and safety improvement programme, we have implemented a number of initiatives which helped reduce the employee accident frequency rate to 0.112 accidents per 100,000 hours for 2014/15, compared with a rate of 0.137 in 2013/14 and 0.188 in the previous year.  Our performance in the first half of 2015/16 has improved further, compared with the corresponding period last year, although we recognise we still have more to do.  Health and safety will continue to be a significant area of focus, as we strive for continuous improvement.

 

Communities - we continue to support partnerships, both financially and in terms of employee time through volunteering, with other organisations across the North West.  We recently set up Catchment Wise, our new approach to tackling water quality issues in lakes, rivers and coastal waters across the North West, and our 'Beachcare' employee volunteering scheme helps to keep our region's beaches tidy. We continue to support local communities, through contributions and schemes such as providing debt advisory services and our Community Fund, offering grants to local groups impacted by our capital investment programme. 

 

Key performance indicators:

 

·    Leakage - UU met its economic level of leakage target for the ninth consecutive year in 2014/15, outperforming the regulatory target of 463 megalitres per day.  We intend to continue publishing our leakage position, with it being an important measure from a corporate responsibility perspective. Our performance in the first half of 2015/16 keeps us on track to meet our target again. 

 

·    Environmental performance - On the Environment Agency's latest assessment (2014/15 report), which covers a broad range of operational metrics, UU is again an upper quartile company.  Based on our performance across the range of metrics, this indicates we were in joint 2nd position among the ten water and sewerage companies and aligns with our medium-term goal of being a first quartile company on a consistent basis.

 

·    Corporate responsibility - UU has a strong focus on operating in a responsible manner and is the only UK water company to have a 'World Class' rating as measured by the Dow Jones Sustainability Index.  The group recently retained its 'World Class' rating for the eighth consecutive year and aims to retain this rating again this year.

 

'Systems thinking' operational approach

 

To support the delivery of our objectives, we are focussed on further improvement and over the last few years have progressively instilled a 'systems thinking' approach into the way we run our business.  This is an engineering-led approach which integrates the use of our assets, leverages data intelligence and employs technology and new work processes to deliver improved customer satisfaction and operational efficiency.  We have made good progress over the last few years and this 'systems thinking' approach is expected to deliver benefits of over £100 million across the 2015-20 regulatory period, which are already built into our business plan assumptions. 

 

The step change in performance of the business over the 2010-15 period has its origins in good management practice; constancy of purpose, clear objectives, attention to detail, good people and performance management. However, it was also clear to us that we could improve further if we took the learning from other sectors to transform the way a water company is run and we started that transformation over three years ago.  There were five key phases of transformation:

 

·    'Systems thinking' - we have progressively instilled an engineering-led 'systems thinking' approach. We have audited our asset base and are investing in a new enterprise asset management system and field force scheduling system, supported by the recruitment of new people from other sectors with experience in these areas. By capturing and processing data from multiple information points, we are aiming for ever-improving asset intelligence. We have fitted sensors in our water networks to provide visibility as to how they are performing, helping us to reduce burst frequency, and we are currently piloting drainage system performance monitoring in our wastewater networks. We are building enhanced visibility of our assets and more effective monitoring and control, enabling us to make more informed and proactive management decisions.  Across our digital network, over 80% of our sites are now connected to our new telemetry system.  We are in the final stages of implementation of our new asset management system which, in conjunction with our new field force scheduling capability, will improve efficiency of our planned and reactive maintenance work.  Overall, this should lead to better modelling and prediction of events before they occur, reducing reactive work and thereby improving efficiency, operational performance and, importantly, customer service.

 

·    Production lines - for the last few years we have considered our treatment works as 'factories', each with its own production line. We have over 600 of these 'factories', small and large, producing clean water, bio waste and energy. Our business has been re-structured to create a strong focus on accountability and delivery, integrating the disciplines often found as functional silos in other companies. Our managers are responsible for the performance of their production lines including investment of capital to optimise operational performance, to deliver environmental or water quality requirements and to maximise energy production, providing a more integrated approach.

 

·    Organisational structure aligned with new price control - we recognised that we would best address the regulatory reform agenda by aligning our organisational structure with the new price control, with three business areas: Wholesale, Domestic Retail and Business Retail.  We did this around three years ago and recruited a business retail team experienced in competitive utility markets.

 

·    Wholesale business split - we subsequently subdivided our Wholesale business to concentrate on three business areas: Water, Wastewater and Energy, with a strong focus on increasing our renewable and self-generation to reduce the amount of electricity we purchase.  Our people are all aligned to this model and our production leadership team has responsibility, authority and accountability for the performance of their assets using a total expenditure, whole life cost approach to decision management.

 

·    Integrated control centre - underpinning our 'systems thinking' ethos is our integrated control centre in Warrington, which acts as the 'digital brain' of our systems approach and provides visualisation of the quality of service we are providing to our customers across the region.

 

This has all been supported by a significant cultural change in the company over the last few years, which has helped United Utilities progress into a leading operational performer in the sector. A critical enabler has been our people and we continue to invest in attracting talent and in developing the best, giving us a powerful mix of water experience and knowledge of other sectors.

 

 

FINANCIAL PERFORMANCE

 

Revenue

 

UU has delivered a good set of financial results for the six months ended 30 September 2015.  Revenue was down by just £2 million at £857 million, despite the new regulated price controls, mainly because last year was impacted by the special discount we applied to customer bills, of which £13 million was applied in the first half. We also benefitted from slightly higher non-regulated sales in the first half of 2015/16.

 

Operating profit

 

Underlying operating profit at £309 million was £35 million lower than the first half of last year, as expected.  This reflects the new regulated price controls, an expected increase in depreciation and other costs, partly offset by a reduction in bad debts and regulatory fees.  Infrastructure renewals expenditure, at £76 million, was similar to the first six months of last year.  Reported operating profit decreased by £62 million, to £278 million, reflecting the fall in underlying operating profit, along with compensation and operating costs, totalling £25 million, relating to the recent water quality incident and costs of £5 million relating to market reform restructuring costs incurred preparing the business for open competition in the business retail market.

 

Investment income and finance expense

 

The underlying net finance expense of £106 million was £18 million lower than the first half of last year, mainly due to the impact of lower RPI inflation on the group's portion of index-linked debt with an eight month lag and a lower cost of debt locked-in on the group's nominal debt. The indexation of the principal on our index-linked debt amounted to a net charge in the income statement of £24 million, compared with a net charge of £38 million in the first half of last year.  As at 30 September 2015, the group had approximately £3.2 billion of index-linked debt at an average real rate of 1.6%.  Interest on non index-linked debt of £57 million was £5 million lower than the first half of last year, due to the lower rates locked in on our interest rate swaps from 2015, compared with our 2010-15 swaps.  

 

The lower RPI inflation charge, along with the lower cost of nominal debt, compared with the first half of last year, contributed to the group's average underlying interest rate of 3.7% being lower than the rate of 4.5% for the six months ended 30 September 2014.

 

Reported net finance expense of £65 million was significantly lower than the £138 million expense in the first half of 2014/15.  This £73 million decrease principally reflects a change in the fair value gains and losses on debt and derivative instruments, from a £20 million loss in the first half of 2014/15 to a £37 million gain in the first half of 2014/15.  The £37 million fair value gain is largely due to gains on our derivatives hedging interest rates, mainly resulting from the unwinding of the opening liability position.  The group uses these swaps to fix interest rates on a substantial proportion of its debt to better match the financing cash flows allowed by the regulator at each price review.  The group has fixed the substantial majority of its non index-linked debt for the 2015-20 financial period.

 

Profit before tax

 

Underlying profit before tax was £205 million, £17 million lower than last year, due to the £35 million decrease in underlying operating profit, partly offset by the £18 million decrease in underlying net finance expense. This underlying measure adjusts for the impact of the costs associated with the recent water quality incident and retail business market reform, as outlined in the operating profit section above, and other items such as fair value movements in respect of debt and derivative instruments, as outlined in the underlying profit measures table.  Reported profit before tax increased by £11 million to £216 million, primarily due to the aforementioned fair value movements. 

 

Tax

 

In the first half of 2015/16, we paid corporation tax of £27 million, which represents an effective cash tax rate of 12%, 8% lower than the mainstream rate of corporation tax of 20%.  Consistent with prior periods, the key reconciling items to the mainstream rate were allowable tax deductions on net capital investment and timing differences in relation to fair value movements on treasury derivatives. 

 

The current tax charge was £23 million in the first half of 2015/16, compared with a charge of £24 million in the corresponding period last year. 

 

In the first half of 2015/16, the group recognised a deferred tax charge of £21 million, compared with a charge of £18 million in the first half of the previous year. 

 

The total tax charge of £44 million for the six months ended 30 September 2015 represents a rate of 20%, similar to the first half of last year, and in line with the mainstream rate of corporation tax.

 

In addition to corporation tax, the group pays and bears further annual economic contributions, typically of around £140 million per annum, in the form of business rates, employer's national insurance contributions, environmental taxes and other regulatory service fees such as water abstraction charges.

 

On 26 October 2015, the UK Government substantively enacted its intended changes to the mainstream rate of corporation tax from 20% to 19%, with effect from 1 April 2017, and from 19% to 18%, with effect from 1 April 2020.  As the enactment occurred after 30 September 2015, there is no impact on this half year results announcement. However, we would expect a deferred tax credit, currently estimated at around £120 million, to be recognised in the financial statements for the year ending 31 March 2016, although this credit will be excluded from the underlying profit measures.

 

Profit after tax

 

Underlying profit after tax of £163 million was £13 million lower than the first half of last year, reflecting a decrease in underlying profit before tax partly offset by a decrease in underlying tax charge due on lower profits. Reported profit after tax was higher at £172 million, compared with £163 million in the first half of last year, mainly impacted by the movement in fair value on debt and derivative instruments between the two periods.

 

Earnings per share

 

Underlying earnings per share decreased from 25.8 pence to 23.9 pence. This underlying measure is derived from underlying profit after tax.  Basic earnings per share increased from 23.9 pence to 25.2 pence, for the same reasons that increased profit after tax. 

 

Dividend per share

 

The board has declared an interim dividend of 12.81 pence per ordinary share in respect of the six months ended 30 September 2015.  This is an increase of 2.0%, compared with the dividend relating to the first half of last year, in line with group's dividend policy of targeting a growth rate of at least RPI inflation per annum through to 2020.  The inflationary increase of 2.0% is based on the RPI element included within the allowed regulated revenue increase for the 2015/16 financial year (i.e. the movement in RPI between November 2013 and November 2014). 

 

The interim dividend is expected to be paid on 1 February 2016 to shareholders on the register at the close of business on 18 December 2015.  The ex-dividend date is 17 December 2015.

 

Cash flow

 

Net cash generated from continuing operating activities for the six months ended 30 September 2015 was similar at £370 million, compared with £369 million in the first half of last year.  The impact of lower profit was offset by an improvement in working capital cashflows and, to a lesser extent, lower corporation tax paid.  The group's net capital expenditure was £318 million, principally in the regulated water and wastewater investment programmes. This excludes infrastructure renewals expenditure which is treated as an operating cost under IFRS. 

 

Fair value of debt

 

Debt financing and interest rate management

 

 

Cash and short-term deposits at 30 September 2015 amounted to £356 million.  Over 2015-20 we have financing requirements totalling around £2.5 billion to cover refinancing and incremental debt, supporting our 2015-20 investment programme, and we have now raised over £1 billion of this requirement.  In December 2013, UUW agreed a new £500 million term loan facility with the European Investment Bank (EIB) and as at 31 March 2015 UUW had drawn down £350 million on this facility.  The remaining £150 million was drawn down during the first half of 2015/16, all on a floating rate basis.  In March 2015, UUW signed a new £250 million index-linked term loan facility with the EIB.  This is an amortising facility with an average loan life of 10 years and a final maturity of 18 years from draw down and we expect to draw the new loan in tranches within the next six months.  In March 2015, UUW also arranged a £100 million, 10-year index-linked loan with an existing relationship bank.

 

In the first half of 2015/16, UUW's financing subsidiary, United Utilities Water Finance PLC (UUWF), issued two index-linked notes totalling £60 million, consisting of a £25 million, 10-year maturity and a £35 million, 15-year maturity.  UUWF also issued a €52 million note (swapped to floating sterling) with a 12-year maturity.  All these notes were issued via private placement off our EMTN programme.  

 

Liquidity

 

In line with the board's treasury policy, UU aims to maintain a robust liquidity position.  Available headroom at 30 September 2015 was £311 million based on cash, short-term deposits, medium-term committed bank facilities, along with the undrawn portion of the EIB term loan facilities, net of short-term debt and long-term debt falling due within 12 months. 

UU believes that it operates a prudent approach to managing banking counterparty risk.  Counterparty risk, in relation to both cash deposits and derivatives, is controlled through the use of counterparty credit limits.  UU's cash is held in the form of short-term money market deposits with prime commercial banks.

UU operates a bilateral, rather than a syndicated, approach to its core relationship banking facilities.  This approach spreads maturities more evenly over a longer time period, thereby reducing refinancing risk and providing the benefit of several renewal points rather than a large single refinancing requirement. 

 

Pensions

 

As at 30 September 2015, the group had an IAS 19 net pension surplus of £126 million, compared with a net pension surplus of £79 million at 31 March 2015.  This £47 million favourable movement mainly reflects the impact of an increase in credit spreads and actual inflation during the period being lower than the inflation assumption, both reducing the IAS19 pension liability, partially offset by underperformance on the schemes' assets.  In contrast, the scheme specific funding basis does not suffer from volatility due to inflation and credit spread movements as it uses a fixed inflation assumption via the inflation funding mechanism and a prudent, fixed credit spread assumption.  Therefore, the recent inflation and credit spread movements have not had a material impact on the deficit calculated on a scheme specific funding basis or the level of deficit repair contributions.

 

The triennial actuarial valuations of the group's defined benefit pension schemes were carried out as at 31 March 2013 and the overall funding position has improved since March 2010.  Following the de-risking measures we have implemented over recent years, our pension funding position remains well placed and in line with our expectations.  There has been no material change to the scheduled cash contributions as assessed at the previous valuations in 2010.

 

Furthermore, after careful consideration, the group recently proposed the closure of its defined benefit pension scheme to existing contributing members, with effect from April 2016, and is currently in consultation with employees and the trade unions. The proposal is that the employees affected, representing around 40% of the workforce, would become members of the group's defined contribution scheme.  

 

Further detail on pensions is provided in note 10 ("Retirement benefit surplus / (obligations)") of these condensed consolidated financial statements.

 

Underlying profit

In considering the underlying results for the period, the directors have adjusted for the items outlined in the table below to provide a more representative view of business performance.  Reported operating profit and profit before tax from continuing operations are reconciled to underlying operating profit, underlying profit before tax and underlying profit after tax (non-GAAP measures) as follows:

 

 

Operating profit

 

Six months ended

30 September 2015

£m

 

Six months ended

30 September 2014

£m

Operating profit per published results

278.3

340.5

Water quality incident

24.8

-

Business retail market reform1

5.4

-

Restructuring costs

0.1

2.6

Underlying operating profit

308.6

343.1

 

 

 

Net finance expense

 

£m

 

£m

Finance expense

(67.4)

(138.9)

Investment income

2.5

0.6

Net finance expense per published results

(64.9)

(138.3)

Adjustments:

 

 

Net fair value (gains)/losses on debt and derivative instruments

(36.9)

19.9

Interest on swaps and debt under fair value option

7.9

1.5

Net pension interest (income)/expense

(1.4)

3.6

Capitalised borrowing costs

(10.8)

(11.1)

Underlying net finance expense

(106.1)

(124.4)

 

 

 

Profit before tax

 

£m

 

£m

Share of profits of joint ventures

2.2

2.5

 

 

 

Profit before tax per published results

215.6

204.7

Adjustments:

 

 

Water quality incident

24.8

-

Business retail market reform1

5.4

-

Restructuring costs

0.1

2.6

Net fair value (gains)/losses on debt and derivative instruments

(36.9)

19.9

Interest on swaps and debt under fair value option

7.9

1.5

Net pension interest (income)/expense

(1.4)

3.6

Capitalised borrowing costs

(10.8)

(11.1)

Underlying profit before tax

204.7

221.2

 

 

 

Profit after tax

 

£m

 

£m

Underlying profit before tax

204.7

221.2

Reported tax charge

(43.7)

(41.9)

Tax in respect of adjustments to underlying profit before tax

2.2

(3.5)

Underlying profit after tax

163.2

175.8

 

 

 

Earnings per share

 

 

 

£m

£m

Profit after tax per published results (a)

171.9

162.8

Underlying profit after tax (b)

163.2

175.8

 

 

 

Weighted average number of shares in issue, in millions (c)

681.9m

681.9m

 

 

 

Earnings per share per published results, in pence (a/c)

25.2p

23.9p

Underlying earnings per share, in pence (b/c)

23.9p

25.8p

 

1 Relates to market reform restructuring costs incurred preparing the business for open competition in the business retail market

 

 

PRINCIPAL RISKS AND UNCERTAINTIES

 

Key features, developments over the last year and looking ahead

 

 

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

 

This financial report contains certain forward-looking statements with respect to the operations, performance and financial condition of the group.  By their nature, these statements involve uncertainty since future events and circumstances can cause results and developments to differ materially from those anticipated.  The forward-looking statements reflect knowledge and information available at the date of preparation of this financial report and the company undertakes no obligation to update these forward-looking statements. Nothing in this financial report should be construed as a profit forecast.

 

Certain regulatory performance data contained in this financial report is subject to regulatory audit.

 

 

Consolidated income statement

 

 

 

Six months ended
30 September
2015

 

Six months ended
30 September
2014

 

Year ended
31 March
2015

 

£m

£m

£m

 

 

 

 

Revenue

857.0

859.4

1,720.2

 

 

 

 

Employee benefits expense (note 3)

(72.6)

(69.6)

(145.1)

Other operating costs (note 4)

(247.0)

(203.4)

(424.3)

Other income

1.6

1.3

3.3

Depreciation and amortisation expense

(185.1)

(172.7)

(352.6)

Infrastructure renewals expenditure

(75.6)

(74.5)

(148.2)

Total operating expenses

(578.7)

(518.9)

(1,066.9)

 

 

 

 

Operating profit

278.3

340.5

653.3

 

 

 

 

Investment income (note 5)

2.5

0.6

1.0

Finance expense (note 6)

(67.4)

(138.9)

(317.8)

Investment income and finance expense

(64.9)

(138.3)

(316.8)

 

 

 

 

Share of profits of joint ventures

 

Profit before tax

2.2
 

215.6

2.5
 

204.7

5.1
 

341.6

 

 

 

 

Current tax charge

(22.5)

(24.4)

(47.1)

Deferred tax charge

(21.2)

(17.5)

(23.3)

Tax (note 7)

(43.7)

(41.9)

(70.4)

 

 

 

 

Profit after tax

171.9

162.8

271.2

 

 

All of the results shown above relate to continuing operations.

 

 

 

 

 

Earnings per share (note 8)

 

 

 

Basic

25.2p

23.9p

39.8p

Diluted

25.2p

23.8p

39.7p

 

 

 

 

Dividend per ordinary share (note 9)

12.81p

12.56p

37.70p

 

 

 

 

 

 

Consolidated statement of comprehensive income

 

 

Six months ended

30 September

2015

 

Six months ended

30 September

2014

 

Year ended
31 March
2015

 

£m

£m

£m

 

 

 

 

Profit after tax

171.9

162.8

271.2

 

 

 

 

Other comprehensive income

 

 

 

Remeasurement gains on defined benefit pension

schemes (note 10)

                    33.4

 

59.1

 

250.5

Tax on items taken directly to equity (note 7)

(6.7)

(11.7)

(50.1)

Foreign exchange adjustments         

0.3

(1.8)

(3.1)

Total comprehensive income

198.9

208.4

468.5

Consolidated statement of financial position

 

 

30 September
2015
£m

 

30 September
2014
£m

 

31 March
2015
£m

ASSETS

 

 

 

Non-current assets

 

 

 

Property, plant and equipment

9,845.7

9,509.3

9,716.3

Intangible assets

157.5

119.4

144.9

Interests in joint ventures

29.8

31.3

31.7

Investments

8.5

7.5

8.6

Trade and other receivables

2.5

4.5

2.5

Retirement benefit surplus (note 10)

126.2

-

79.2

Derivative financial instruments

663.3

508.2

681.6

 

10,833.5

10,180.2

10,664.8

Current assets

 

 

 

Inventories

38.4

40.7

40.5

Trade and other receivables

379.9

352.6

353.3

Cash and short-term deposits

356.4

110.6

244.0

Derivative financial instruments

-

53.1

1.0

 

774.7

557.0

638.8

 

 

 

 

Total assets

11,608.2

10,737.2

11,303.6

 

 

 

 

LIABILITIES

 

 

 

Non-current liabilities

 

 

 

Trade and other payables

(503.0)

(461.1)

(480.0)

Borrowings (note 11)

(5,997.7)

(6,158.1)

(6,067.3)

Retirement benefit obligations (note 10)

-

(115.2)

-

Deferred tax liabilities

(1,151.7)

(1,080.3)

(1,123.8)

Derivative financial instruments

(186.2)

(67.0)

(196.6)

 

(7,838.6)

(7,881.7)

(7,867.7)

Current liabilities

 

 

 

Trade and other payables

(428.0)

(434.8)

(381.2)

Borrowings (note 11)

(845.3)

(91.3)

(578.1)

Current tax liabilities

(16.9)

(23.0)

(21.1)

Provisions

(18.5)

(8.3)

(12.5)

Derivative financial instruments

(3.4)

(39.6)

(8.6)

 

(1,312.1)

(597.0)

(1,001.5)

 

 

 

 

Total liabilities

(9,150.7)

(8,478.7)

(8,869.2)

 

 

 

 

Total net assets

2,457.5

2,258.5

2,434.4

 

 

 

 

EQUITY

 

 

 

Share capital

499.8

499.8

499.8

Share premium account

2.9

2.9

2.9

Other reserve

-

158.8

-

Treasury shares

(0.4)

-

-

Cumulative exchange reserve

(8.4)

(7.4)

(8.7)

Merger reserve

329.7

329.7

329.7

Retained earnings

1,633.9

1,274.7

1,610.7

Shareholders' equity

2,457.5

2,258.5

2,434.4

 

 

 

Consolidated statement of changes in equity

 

Six months ended 30 September 2015

 

Share capital
£m

Share premium account
£m

Treasury shares
£m

Cumulative exchange reserve
£m

Merger reserve
£m

Retained earnings
£m

Total
£m

At 1 April 2015

499.8

2.9

 

-

(8.7)

329.7

1,610.7

2,434.4

Profit after tax

-

-

-

-

-

171.9

171.9

Other comprehensive income/(expense)

 

 

 

 

 

 

 

Remeasurement gains on defined benefit pension schemes (note 10)

-

-

 

-

-

-

33.4

33.4

Tax on items taken directly to equity (note 7)

-

-

-

-

-

(6.7)

(6.7)

Foreign exchange adjustments 

-

-

-

0.3

-

-

0.3

Total comprehensive income

-

-

-

0.3

-

198.6

198.9

Dividends (note 9)

-

-

-

-

-

(171.4)

(171.4)

Purchase of shares

-

-

(0.4)

-

-

-

(0.4)

Equity-settled share-based payments

-

-

-

-

-

1.2

1.2

Exercise of share options - purchase of shares

-

-

-

-

-

(5.2)

(5.2)

At 30 September 2015

499.8

2.9

(0.4)

(8.4)

329.7

1,633.9

2,457.5

 

Six months ended 30 September 2014

 

Share capital
£m

Share premium account
£m

Other reserve
£m

Cumulative exchange reserve
£m

Merger reserve
£m

Retained earnings
£m

Total
£m

At 1 April 2014

499.8

2.9

158.8

(5.6)

329.7

1,230.3

2,215.9

Profit after tax

-

-

-

-

-

162.8

162.8

Other comprehensive (expense)/income

 

 

 

 

 

 

 

Remeasurement gains on defined benefit pension schemes (note 10)

-

-

-

-

-

59.1

59.1

Tax on items taken directly to equity (note 7)

-

-

-

-

-

(11.7)

(11.7)

Foreign exchange adjustments 

-

-

-

(1.8)

-

-

(1.8)

Total comprehensive (expense)/income

-

-

-

(1.8)

-

210.2

208.4

Dividends (note 9)

-

-

-

-

-

(163.8)

(163.8)

Equity-settled share-based payments

-

-

-

-

-

1.5

1.5

Exercise of share options - purchase of shares

-

-

-

-

-

(3.5)

(3.5)

At 30 September 2014

499.8

2.9

158.8

(7.4)

329.7

1,274.7

2,258.5

 

Year ended 31 March 2015

 

Share capital
£m

Share premium account
£m

Other reserve
£m

Cumulative exchange reserve
£m

Merger reserve
£m

Retained earnings
£m

Total
£m

At 1 April 2014

499.8

2.9

158.8

(5.6)

329.7

1,230.3

2,215.9

Profit after tax

-

-

-

-

271.2

271.2

Other comprehensive (expense)/income

 

 

 

 

 

 

 

Remeasurement gains on defined benefit pension schemes (note 10)

-

-

-

-

-

250.5

250.5

Tax on items taken directly to equity (note 7)

-

-

-

-

-

(50.1)

(50.1)

Foreign exchange adjustments 

-

-

(3.1)

-

-

(3.1)

Total comprehensive (expense)/income

-

-

-

(3.1)

-

471.6

468.5

Dividends (note 9)

-

-

-

-

-

(249.4)

(249.4)

Transfer of other reserve

-

-

 (158.8)

-

-

158.8

-

Equity-settled share-based payments

-

-

-

-

-

2.9

2.9

Exercise of share options - purchase of shares

-

-

-

-

-

(3.5)

(3.5)

At 31 March 2015

499.8

2.9

-

(8.7)

329.7

1,610.7

2,434.4

 

 

 

 Consolidated statement of cash flows

 

 

Six months ended
30 September
2015

 

Six months ended
30 September
2014

 

Year ended
31 March
2015

 

£m

£m

£m

Operating activities

 

 

 

Cash generated from operations (note 14)

461.6

471.6

941.7

Interest paid

(65.9)

(68.0)

(175.6)

Interest received and similar income

1.0

0.6

1.0

Tax paid

(26.7)

(36.8)

(61.9)

Tax received

-

1.3

1.3

Net cash generated from operating activities

370.0

368.7

706.5

 

Investing activities

 

 

 

Purchase of property, plant and equipment

(299.4)

(323.9)

(665.7)

Purchase of intangible assets

(27.1)

(22.9)

(63.4)

Proceeds from sale of property, plant and equipment

0.5

1.0

2.0

Grants and contributions received

8.4

8.0

18.1

Purchase of investments

-

(0.6)

(0.8)

Dividends received from joint ventures

4.6

4.9

4.9

Net cash used in investing activities

(313.0)

(333.5)

(704.9)

 

Financing activities

 

 

 

Proceeds from borrowings

261.3

160.4

411.2

Repayment of borrowings

(34.1)

(6.4)

(19.1)

Dividends paid to equity holders of the company (note 9)

(171.4)

(163.8)

(249.4)

Exercise of share options - purchase of shares

(5.6)

(3.5)

(3.5)

Net cash generated from/(used in) financing activities

50.2

(13.3)

139.2

Net increase in cash and cash equivalents

107.2

21.9

140.8

Cash and cash equivalents at beginning of the period

219.7

78.9

78.9

Cash and cash equivalents at end of the period

326.9

100.8

219.7

NOTES

 

1. Basis of preparation and accounting policies

 

The condensed consolidated financial statements for the six months ended 30 September 2015 have been prepared in accordance with the Disclosure and Transparency Rules of the Financial Conduct Authority and International Accounting Standard 34 'Interim Financial Reporting' (IAS 34).

 

The accounting policies, presentation and methods of computation are consistent with those applied in the audited financial statements of United Utilities Group PLC for the year ended 31 March 2015 and are prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union (EU).

 

The condensed consolidated financial statements do not include all of the information and disclosures required for full annual financial statements, do not comprise statutory accounts within the meaning of section 434 of the Companies Act 2006 and should be read in conjunction with the group's annual report and financial statements for the year ended 31 March 2015.

 

The comparative figures for the year ended 31 March 2015 do not comprise the group's statutory accounts for that financial year. Those accounts have been reported upon by the group's auditor and delivered to the registrar of companies. The report of the auditor was unqualified and did not include a reference to any matters to which the auditor drew attention by way of emphasis without qualifying their report and did not contain a statement under section 498(2) or (3) of the Companies Act 2006.

 

Going concern

The directors have a reasonable expectation that the group has adequate resources for a period of at least 12 months from the date of approval of the condensed financial statements and have therefore assessed that the going concern basis of accounting is appropriate in preparing the condensed financial statements and that there are no material uncertainties to disclose. This conclusion is based upon a review of the resources available to the group, taking account of the group's financial projections together with available cash and committed borrowing facilities as well as consideration of the group's capital adequacy, consideration of the primary legal duty of United Utilities Water Limited's economic regulator to ensure that water and wastewater companies can finance their functions, and any material uncertainties. In reaching this conclusion, the board has considered the magnitude of potential impacts resulting from uncertain future events or changes in conditions, the likelihood of their occurrence and the likely effectiveness of mitigating actions that the directors would consider undertaking.

 

2. Segmental reporting

 

The board of directors of United Utilities Group PLC (the board) is provided with information on a single segment basis for the purposes of assessing performance and allocating resources.  The board reviews revenue, underlying operating profit, operating profit, assets and liabilities, regulatory capital expenditure and RCV gearing at a consolidated level. In light of this, the group has a single segment for financial reporting purposes and therefore no further detailed segmental information is provided in this note.

 

3. Employee benefits expense

 

Included within employee benefits expense were £0.1 million (30 September 2014: £2.6 million, 31 March 2015: £11.0 million) of restructuring costs.

 

4. Other operating costs

 

 

Six months ended
30 September
2015
£m
 

 

Six months ended
30 September
2014

£m

Re-presented*
Year ended
31 March
2015
£m

Hired and contracted services

53.2

43.6

93.4

Property rates

46.4

41.3

80.5

Materials

34.2

31.5

58.5

Power

30.4

32.5

69.1

Charge for bad and doubtful receivables

19.7

23.1

52.9

Regulatory fees

10.4

19.6

29.2

Third party wholesale charges

6.5

4.9

10.8

Other

46.2

6.9

29.9

 

247.0

203.4

424.3

 

* The comparatives have been re-presented to allocate accommodation costs (30 September 2014: £2.4 million, 31 March 2015: £7.0 million) and movement in other provision costs (30 September 2014: £6.7 million, 31 March 2015: £3.4 million) to categories which better reflect the underlying nature of these costs. In addition, a separate category for third party wholesale charges has been presented, which were previously within other costs.

 

During the period there were £24.8 million (30 September 2014: £nil, 31 March 2015: £nil) of expenses incurred in relation to a large water quality incident and £5.4 million (30 September 2014: £nil, 31 March 2015: £1.1 million) in relation to market reform restructuring costs incurred preparing the business for open competition in the business retail market.

 

5. Investment income

 

 

Six months ended
30 September
2015
£m
 

 

Six months ended
30 September
2014
£m

 

Year ended
31 March
2015
£m

Interest receivable

1.1

0.6

1.0

Net pension interest income (note 10)

1.4

-

-

 

2.5

0.6

1.0

 

6. Finance expense

 

 

 

 

 

 

 

Six months ended
30 September
2015
£m

 

Six months ended
30 September
2014
£m

 

Year ended
31 March
2015
£m

Interest payable

104.3

115.4

206.1

Net fair value (gains)/losses on debt and derivative instruments

 

(36.9)

 

19.9

 

104.7

 

67.4

135.3

310.8

Net pension interest expense (note 10)

-

3.6

7.0

 

67.4

138.9

317.8

7. Tax

 

8. Earnings per share

 

Basic and diluted earnings per share are calculated by dividing profit after tax by the weighted average number of shares in issue during the period. The weighted average number of shares in issue as at 30 September 2015 for the purpose of the basic earnings per share was 681.9 million (30 September 2014: 681.9 million, 31 March 2015: 681.9 million) and for the diluted earnings per share was 682.8 million (30 September 2014: 683.3 million, 31 March 2015: 683.3 million).

 

9. Dividends

 

Six months ended
30 September
2015
£m

Six months ended
30 September
2014
£m

Year ended
31 March
2015
£m

Dividends relating to the period comprise:

 

 

 

Interim dividend

87.3

85.6

85.6

Final dividend

-

-

171.4

 

87.3

85.6

257.0

 

 

 

 

Dividends deducted from shareholders' equity comprise:

 

 

 

Interim dividend

-

-

85.6

Final dividend

171.4

163.8

163.8

 

171.4

163.8

249.4

 

The interim dividends for the six months ended 30 September 2015 and 30 September 2014 and the final dividend for the year ended 31 March 2015 have not been included as liabilities in the consolidated half-yearly financial statements at 30 September 2015, 30 September 2014 and the consolidated financial statements at 31 March 2015 respectively.

 

10. Retirement benefit surplus/(obligations)

 

 

 

 

Six months ended
30 September
2015
%pa

Six months ended
30 September
2014
%pa

Year ended
31 March
2015
%pa

 

 

 

 

Discount rate

3.4

3.8

3.1

Pensionable salary growth and pension increases

3.0

3.1

3.0

Price inflation

3.0

3.1

3.0

 

 

 

 

Six months ended
30 September
2015
£m

Six months ended
30 September
2014
£m

Year ended
31 March
2015
£m

 

 

 

 

Current service cost

11.4

9.0

18.1

Curtailments/settlements

0.3

0.9

5.5

Administrative expenses

1.3

1.1

2.6

Pension expense charged to operating profit

13.0

11.0

26.2

Net pension interest (income) (note 5)/expense (note 6)

(1.4)

3.6

7.0

Net pension expense charged before tax

11.6

14.6

33.2

 

 

Six months ended
30 September
2015
£m

Six months ended
30 September
2014
£m

Year ended
31 March
2015
£m

 

 

 

 

At the start of the period

79.2

(177.4)

(177.4)

Expense recognised in the income statement

(11.6)

(14.6)

(33.2)

Contributions paid

25.2

17.7

39.3

Remeasurement gains gross of tax

33.4

59.1

250.5

At the end of the period

126.2

(115.2)

79.2

 

30 September
2015
£m

30 September
2014
£m

31 March
2015
£m

 

 

 

 

Present value of defined benefit obligations

(2,834.7)

(2,727.0)

(3,054.5)

Fair value of schemes' assets

2,960.9

2,611.8

3,133.7

Net retirement benefit surplus/(obligations)

126.2

(115.2)

79.2

 

11. Borrowings

 

·     On 23 April 2015, the group issued £25.0 million index-linked notes due April 2025 and £35.0 million index-linked notes due April 2030.

·     On 27 April 2015, the group issued EUR 52.0 million fixed interest rate notes due April 2027.

·     On 16 June 2015, the group drew down the remaining £150.0 million against its existing £500.0 million term loan facility with the European Investment Bank, at a floating rate of interest. This loan is structured on an amortising basis with final repayment in June 2033.

12. Fair values of financial instruments

 

The fair value of financial instruments held at fair value and financial instruments for which fair value does not approximate carrying value, are shown in the table below.

 

 

 

30 September
2015

 

30 September
2014


31 March
2015

 

 

Fair
value
£m

Carrying value
£m

Fair
value
£m

Carrying value
£m

Fair
value
£m

Carrying value
£m

Available for sale financial assets

 

 

 

 

 

 

Investments

8.5

8.5

7.5

7.5

8.6

8.6

Financial assets at fair value through profit or loss

 

 

 

 

 

 

Derivative financial assets- fair value hedge

509.7

509.7

441.7

441.7

521.6

521.6

Derivative financial assets- held for trading

153.6

153.6

119.6

119.6

161.0

161.0

Financial liabilities at fair value through profit or loss

Derivative financial liabilities- fair value hedge

 

 

(2.3)

 

 

(2.3)

 

 

-

 

 

-

 

 

-

 

 

-

Derivative financial liabilities- held for trading

(187.3)

(187.3)

(106.6)

(106.6)

(205.2)

(205.2)

Financial liabilities designated as fair value through profit or loss

 

(312.2)

 

(312.2)

 

(294.0)

 

(294.0)

 

(333.7)

 

(333.7)

Financial instruments for which fair value does not approximate carrying value

 

 

 

 

 

 

Financial liabilities in fair value hedge relationships

(2,211.1)

(2,253.2)

(2,161.2)

(2,157.1)

(2,218.0)

(2,252.1)

Other financial liabilities at amortised cost

(4,775.5)

(4,277.6)

(4,270.3)

(3,798.3)

(4,798.5)

(4,059.6)

 

(6,816.6)

(6,360.8)

(6,263.3)

(5,787.2)

(6,864.2)

(6,159.4)

               

 

From 1 April 2015 to 30 September 2015 credit spreads have increased, decreasing the fair value of the group's borrowings.

 

The group has calculated fair values using quoted prices where an active market exists, which has resulted in 'level 1' fair value liability measurements under the IFRS 13 'Fair value measurement' hierarchy of £1,927.8 million (30 September 2014: £1,852.0 million, 31 March 2015: £2,142.6 million) for financial liabilities in fair value hedge relationships and £1,126.5 million (30 September 2014: £1,105.4 million, 31 March 2015: £2,530.3 million) for other financial liabilities at amortised cost. In the absence of an appropriate quoted price, the group has applied discounted cash flow valuation models utilising market available data which are classified as 'level 2' valuations. More information in relation to the valuation techniques used by the group and the IFRS 13 hierarchy can be found in the audited financial statements of United Utilities Group PLC for the year ended 31 March 2015.

 

13. Net debt

 

 

Six months ended
30 September
2015
£m

Six months ended
30 September
2014
£m

Year ended
31 March
2015
£m

 

 

 

 

Net debt at start of the period

5,924.0

5,515.9

5,515.9

Net capital expenditure

317.6

337.8

709.0

Dividends (note 9)

171.4

163.8

249.4

Interest and tax

91.6

102.9

235.2

Non-cash movements and other

(30.1)

35.3

156.2

Cash generated from operations (note 14)

(461.6)

(471.6)

(941.7)

Net debt at end of the period

6,012.9

5,684.1

5,924.0

 

Net debt comprises borrowings, net of cash and short-term deposits and derivatives.

 

14. Cash generated from operations

 

Six months ended
30 September
2015
£m

Six months ended
30 September
2014
£m

Year ended
31 March
2015
£m

 

 

 

 

Operating profit

278.3

340.5

653.3

Adjustments for:

 

 

 

Depreciation of property, plant and equipment

170.3

159.1

323.6

Amortisation of intangible assets

14.8

13.6

29.0

Loss on disposal of property, plant and equipment

2.6

1.5

5.1

Loss on disposal of intangible assets

-

-

0.5

Amortisation of deferred grants and contributions

(3.3)

(3.8)

(7.7)

Equity-settled share-based payments charge

1.2

1.5

2.9

Other non-cash movements

(2.4)

(1.1)

(1.2)

 

 

 

 

Changes in working capital:

 

 

 

Decrease/(increase) in inventories

2.1

(0.9)

(0.7)

Increase in trade and other receivables

(26.5)

(24.3)

(23.0)

Increase/(decrease) in trade and other payables

30.7

0.2

(23.2)

Increase/(decrease) in provisions

6.0

(8.0)

(3.8)

Pension contributions paid less pension expense charged to operating profit

(12.2)

(6.7)

(13.1)

Cash generated from operations

461.6

471.6

941.7

 

15. Commitments and contingent liabilities 

Details of the group's contingent liabilities were disclosed in the audited financial statements of United Utilities Group PLC for the year ended 31 March 2015. There have been no significant developments relating to contingent liabilities in the period ended 30 September 2015.

 

16. Related party transactions

 

17. Events after the reporting period

 

On 26 October 2015 the Finance Bill 2015-16 was substantively enacted. Under the Bill there will be a phased reduction in the rate of UK corporation tax which will reduce from 20 per cent to 18 per cent by 1 April 2020. This rate reduction will result in a decrease in the group's deferred tax liability and an associated income statement credit of c£120.0 million. In accordance with IAS 10 'Events after the reporting period' no changes have been made to the group's interim financial statements as this is a non-adjusting event after the reporting period. As such, the impact will be recognised in the second half of this financial year.

 

 

STATEMENT OF DIRECTORS' RESPONSIBILITIES

 

 

Responsibilities Statement

 

-     the condensed set of financial statements has been prepared in accordance with IAS 34 Interim Financial Reporting as adopted by the EU;

-     the interim management report includes a fair review of the information required by:

·     DTR 4.2.7R of the Disclosure and Transparency Rules, being an indication of important events that have occurred during the first six months of the financial year and their impact on the condensed set of financial statements; and a description of the principal risks and uncertainties for the remaining six months of the year; and

·     DTR 4.2.8R of the Disclosure and Transparency Rules, being related party transactions that have taken place in the first six months of the current financial year and that have materially affected the financial position or performance of the entity during that period; and any changes in the related party transactions described in the last annual report that could do so.

 

 

Dr John McAdam

Steve Mogford

Dr Catherine Bell

Stephen A Carter

Mark Clare

Russ Houlden

Brian May

Sara Weller

 

INDEPENDENT REVIEW REPORT TO UNITED UTILITIES GROUP PLC 

 

Introduction 

We have been engaged by the company to review the condensed set of financial statements in the half-yearly financial report for the six months ended 30 September 2015 which comprises the consolidated income statement, the consolidated statement of comprehensive income, the consolidated statement of financial position, the consolidated statement of changes in equity, the consolidated statement of cash flows and the related explanatory notes. We have read the other information contained in the half-yearly financial report and considered whether it contains any apparent misstatements or material inconsistencies with the information in the condensed set of financial statements. 

 

This report is made solely to the company in accordance with the terms of our engagement to assist the company in meeting the requirements of the Disclosure and Transparency Rules ("the DTR") of the UK's Financial Conduct Authority ("the UK FCA").  Our review has been undertaken so that we might state to the company those matters we are required to state to it in this report and for no other purpose.  To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company for our review work, for this report, or for the conclusions we have reached. 

 

Directors' responsibilities 

The half-yearly financial report is the responsibility of, and has been approved by, the directors.  The directors are responsible for preparing the half-yearly financial report in accordance with the DTR of the UK FCA. 

 

As disclosed in note 1, the annual financial statements of the group are prepared in accordance with IFRSs as adopted by the EU. The condensed set of financial statements included in this half-yearly financial report has been prepared in accordance with IAS 34 Interim Financial Reporting as adopted by the EU. 

 

Our responsibility 

Our responsibility is to express to the company a conclusion on the condensed set of financial statements in the half-yearly financial report based on our review. 

 

Scope of review 

We conducted our review in accordance with International Standard on Review Engagements (UK and Ireland) 2410 Review of Interim Financial Information Performed by the Independent Auditor of the Entity issued by the Auditing Practices Board for use in the UK.  A review of interim financial information consists of making enquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures.  A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (UK and Ireland) and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit.  Accordingly, we do not express an audit opinion. 

 

Conclusion 

Based on our review, nothing has come to our attention that causes us to believe that the condensed set of financial statements in the half-yearly financial report for the six months ended 30 September 2015 is not prepared, in all material respects, in accordance with IAS 34 as adopted by the EU and the DTR of the UK FCA. 

 

 

 

 

 

John Luke

for and on behalf of KPMG LLP

Chartered Accountants

One St Peter's Square

Manchester

M2 3AE

24 November 2015

 


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