3rd Qtr & 9 Mths Rslts - P2

Telefonica SA 15 November 2000 PART 2 THE TELEFONICA GROUP MARKET SIZE Thousands September % Weighted figures(*) % Chg. Chg. 2000 1999 00/99 Sept. 2000 Sept. 1999 00/99 Lines in service 41,271.1 37,466.2 10.2 35,747.1 23,421.6 52.6 Spain 20,052.7 18,947.5 5.8 20,052.7 18,947.5 5.8 Other countries (1) 21,218.4 18,518.7 14.6 15,694.4 4,474.1 250.8 Cellular clients 22,921.0 14,139.8 62.1 18,535.9 9,186.7 101.8 Spain 12,801.5 7,699.7 66.3 12,801.5 7,699.7 66.3 Other countries (2) 10,119.5 6,440.1 57.1 5,734.4 1,487.0 285.6 Pay-TV clients 917.7 693.9 32.3 600.1 384.5 56.1 Spain 572.2 373.9 53.0 278.3 256.5 8.5 Other countries (3) 345.5 320.0 8.0 321.8 128.1 151.2 TOTAL 65,109.8 52,299.9 24.5 54,883.1 32,992.8 66.3 (*) Weighted for the economic interest held in each company. (1)1999 and 2000 figures do not include CRT's lines due to the transitory nature of the shareholding in this company. (2) 1999 and 2000 figures do not include Telesp Celular's clients due to the transitory nature of the shareholding in this company. (3) 1999 and 2000 figures do not include Cablevision clients, due to the transitory nature of the shareholding in this company. THE TELEFONICA GROUP: RESULTS BY COMPANY (*) Non audited figures Revenues EBITDA (EURO m) January-September January-September 2000 1999 % Var. 2000 1999 % Var. Telefonica de Espana Group 7,601.1 7,456.3 1.9 3,413.5 3,915.4 (12.8) Telefonica Moviles Espana 3,586.9 2,673.1 34.2 1,343.5 1,004.5 33.8 Telefonica Data Group 643.8 563.6 14.2 56.6 99.2 (42.9) Terra Networks Group 139.0 9.6 n.m. (259.6) (35.5) n.m. TISA Group 9,505.4 6,818.5 39.4 4,454.3 3,211.1 38.7 Other subsidiaries 1,773.3 954.9 85.7 (128.9) 5.6 c.s. Disposals (2,494.7) (1,976.7)(26.0) 7.4 (25.4) c.s. GROUP 20,754.6 16,499.3 25.8 8,886.8 8,174.8 8.7 (*) TISA operators consolidated by the global integration method. COMPANY-BY-COMPANY RESULTS ANALYSIS GRUPO TELEFONICA DE ESPANA The results of Telefonica de Espana Group for the first nine months of 2000 are in line with first half trends: growth in traffic resulting from positive response to consumer plans and the expansion of new services; high market share maintenance; marketing initiatives, and, lastly, control of operating costs, which are still affected by interconnection and sales costs. In short, the above mention factors are indicators of the company's successful adaptation to a fully liberalized market. Operating revenues of Telefonica de Espana Group (EURO 7,601.1 million) to September were 1.9% higher than in the first nine months of last year. This reflects the good consumption rates, a firm grip on market share contraction and the continued expansion of ISDN and wholesale services, which helped to keep growth in line with the first-half rate. Traffic continued to rise in all services, even long-distance calls, totaling 74,848 million minutes, up 25.7% to September, driven by the opening-up of the market and the success of the discount schemes (Bononet, Europa 15, Pais 30, Novacom multiplan). Notably, consumption per line per day increased 22.2% to 15.9 minutes. Outgoing traffic rose 18.4% and incoming traffic was 77.5% higher than in the first nine months of last year. The driving forces behind the growth of outgoing traffic accumulated to September were fixed-to-mobile and Internet traffic, up 40.7% and 108.9%, respectively. Meanwhile, provincial traffic grew 6.4%, DLD traffic 4.1% and ILD traffic 28.1%. Despite these healthy growth rates in traffic, because of the significant price reductions implemented primarily in the second half of 1999, Telefonica de Espana's consumption revenues were 5.6% lower than in the same period last year, although improved on the first-half decline of 5.9%. For the first nine months of 2000, more than 240,000 subscribers had signed up for the 'Europa 15' scheme, targeted at international traffic, and the number of subscribers of the 'Pais 30' scheme for DLD traffic exceeded 635,000, ahead of the forecasts. Telefonica de Espana's revenues declined only 1.4%, versus a 1.8% decline in the first half, mainly due to the impact of the rise of EURO 0.6 in the monthly subscription rate as of August 1 and the strong expansion of ISDN and wholesale services, whose growth rates to a large degree absorbed both the loss of market share and the fall in revenues per minute stemming from cuts in tariffs and prices, and the larger volume of discount schemes. The growing importance of new services (internet access, ISDN, broadband services, Centrex, Intelligent Network and VPNs), still advancing at rates of more than 42% and now accounting for 16.5% of revenues, is evidence of the company's commitment to extend and develop new and more advanced services. This positive revenue trend is expected to continue in the final quarter, placing the year's revenues on similar levels to those of 1999. In August the government approved the price cap model to regulate the nominal prices and tariffs of a range of services, including fixed-to-mobile calls and excluding local calls. This model set the STB (Basic Telephony Service) prices of the mentioned basket at 9% and 8% below inflation in 2001 and 2002, respectively, representing nominal reductions of approximately 7% and 6%. Under this model Telefonica de Espana will gain flexibility and commercial agility, and it will also step up the pressure on the margins of long-distance traffic, creating a significant challenge to newcomers. The package of regulatory measures, approved last June, has already set the flat rate for interconnection at EURO 11.1 per month as of November 1 if the interconnection is carried at local level, and EURO 13.8 per month in the case of single transit (both prices refer to the 'access model'). In addition, termination on the Telefonica network has been fixed at EURO 2.1 per month and EURO 2.7 per month, respectively. The rate for indirect local traffic, it the interconnection point is at the single-transit level, has been fixed at Ptas, 2.25 per minute and Ptas, 1.76 per minute, respectively, for regular and off-peak hours. Also approved were various volume discounts in interconnection prices, which may be as much as 15% in the case of local traffic. Telefonica de Espana's determined efforts to offer broader bandwidth services is reflected in the notable increase in the range of lines with coverage for ADSL (the first nine months of the year closed with 11.2 million lines, higher than the target for the year), the installation of technologies to optimize the handling of growing traffic flows to the internet, and the performance of ISDN, with 84% growth in basic access lines up to 539,020 and 58.1 % growth in primary access, up to 12,642 lines in service. The operating costs of Telefonica de Espana Group to September were EURO 4,395 million, up 16.1% over the same period last year and less than the 17.5% growth in the first half of 2000. Telefonica de Espana's operating costs before interconnection rose only 0.5% owing to the reduction in personnel expenses and efforts to restrain other expenses unrelated to revenue generation. Telefonica de Espana's Interconnection costs, the main factor in the increase in operating costs, grew 35.6% owing to the rise in fixed-to-mobile interconnection. This is in line with the strong expansion of the mobile telephone market, and was partially offset by the price reductions of July 1999 and January 2000. Telefonica de Espana's personnel costs declined 4% with respect to the same period of 1999. A larger reduction in these costs is expected in the final quarter, despite the forecast of higher expenses stemming from the increase in human resources in the sales division. At the close of September Telefonica de Espana's employees numbered 44,919, 12.6% lower than last year, giving Telefonica de Espana an efficiency ratio of 446.4 lines per employee, 21% higher than the same period in 1999. Notably, for the accumulated nine months the Works, Supplies and External Services heading posted a 9.2% increase with respect to last year, vis-a-vis 18.8% growth to June. This improvement is explained by more efficient outsourcing and is in line with the gradual decline in the number of employees, Excluding the expenses of outsourcing, the other expenses under this heading decreased 5.2%, reflecting Telefonica de Espana's ongoing cost control policy. These revenue and expense performances placed the EBITDA of Grupo Telefonica de Espana at EURO 3,413.5 million, a 12.8% decline to September versus the decline of 13.5% to June, setting its EBITDA margin at 44.9%. Telefonica de Espana's operating profit stood at EURO 1,236.7 million, down 18.5% from the figure for the first nine months of 1999. Several factors contributed to this results, given that, despite lower depreciation and amortization charges derived from the extraordinary restructuring of March 1999, these charges continue to grow sharply, due to a recent decrease in useful life applied to the depreciation of assets linked to the local loop. TELEFONICA MOVILES ESPANA The Spanish mobile telephone market continues to grow at an extraordinary rate, with more than 22.7 million clients at the close of the third quarter and 56.7% penetration, placing the Spanish market above the European average. In annual terms, the market has grown 86% -one of the highest rates in Western Europe - and increased its penetration rate by more than 26 p.p. In this setting, in the third quarter of 2000 Telefonica Moviles Espana (TME) obtained 1,350,806 net additions, practically identical to the company's best historical figures dating from the fourth quarter of 1999. In terms of market share of net adds - based on internal estimates, as our competitors have not released their figures- TME remains the undisputed market leader, with a net annual cumulative share in the GSM market still in excess of 50%. TME's total customer base reached 12,801,493 at the end of the quarter, with an estimated market share of more than 56% - one of Europe's highest - and an estimated gap of more than 6 million clients vis-a-vis the second-ranked operator. This differential widened in the last quarter by more than 800,000 users, the biggest quarterly increase in the company's history. The differential between TME's traffic and market shares remained at approximately 6 p.p., indicating a higher quality customer base than that of its competitors. Notably, in the mix of contract and prepaid clients, MoviStar Plus - launched at the start of the year - continues to be enormously successful. Of the 33.6% growth in TME's net adds on a year-on-year comparison, the analysis by segment shows 12.3% growth in the net adds of prepaid clients, while the same figure for contract clients has risen threefold with respect to 1999. Despite this significant change in the approach to winning new clients, targeted at potentially higher quality customers, acquisition costs have diminished 14% with respect to last year's levels. To encourage and facilitate consumption in the prepaid segment, in the third quarter a new type of charge system was launched that allows users to top up their account from the handset itself, and charge cards with a face value of EURO 12.0 were also recently introduced. Meanwhile, the migration of the entire prepaid customer base to a new operating platform, based on cutting-edge intelligent network technology, will pave the way for the gradual introduction of new facilities and services for our clients. Some of these facilities are already operational, such as the automatic notification of the charge at the end of the call and the messages alerting the status and depletion of the charge-card balance. At the end of September an agreement was reached with La Caixa and BBVA for the launch of the 'MoviStar Plus-Visa' credit card. This allows purchases made with the new card to accumulate points that can be exchanged under the scheme that TME created last February to reward its clients. In data services, the number of short messages (SMS)- considered the starting point for the expansion of data services - exceeded 620 million in the third quarter, for a cumulative annual total of some 1,490 million messages, 344% more than last year. The 'e-mocion' access service now has more than 100 content providers (portals, information, leisure and financial services, e-commerce, and others). Traffic managed by our networks totaled close to 15,257 million minutes in the first nine months of the year, 58.6% more than in the same period in 1999. At the end of September cumulative operating revenues were EURO 3,586.9 million, up 34.2% from the same period last year, although strictly speaking the figures are not entirely comparable since this year sums accrued by contract clients as 'points' under the MoviStar Plus program have been accounted for by deducting the corresponding sums from actual revenues. EBITDA was EURO 1,343.5 million, for a 33.8% growth vis-a-vis the first nine months of 1999, while net income to September was EURO 604.6 million, 44.1% more than in the same period last year and higher than the total for 1999. Finally, it is worth highlighting that, to achieve a debt structure more in line with the Group's needs, a decrease of EURO 785 million in reserves was approved in September, together with the assignment of an interim dividend of EURO 60 million to be charged to the results of 2000. After this operation TME's equity stood at EURO 1,104 million, and the operation will therefore not significantly affect its capacity to continue developing its activities. TELEFONICA INTERCONTINENTAL Telefonica Intercontinental continued to pursue the European strategy of Telefonica Moviles through bids for third-generation licenses, and it has successfully positioned itself in Germany, Italy and Austria. In Germany, after winning a UMTS license last August, a team of more than 50 qualified professionals from Telefonica Moviles are already working in the country to define the commercial strategy and the network roll-out plan of the Company, as well as managing the process to select the headquarters, personnel and the management team. In addition to that, Telefonica Moviles is studying different proposals to incorporate potential local partners to the Consortium. Finally, Telefonica Moviles is in the last stage to select the different equipment providers and the financial terms of the contracts. In Italy, IPSE 2000, the consortium in which Telefonica Intercontinental has a 39.25% stake was awarded one of two third-generation licenses, with 2x15 Mhz of paired spectrum plus 5 Mhz of unpaired spectrum (the other three are 2xl0 Mhz plus 5 Mhz), for EURO 3,270 million. The award of this license will give Telefonica Moviles access to the Italian market of Internet mobile services, where it will benefit from Telefonica's position as an Internet and Data communications provider through Atlanet. In this area, Italy has considerable potential for third-generation services, with a current mobile penetration rate of 61.3% (and a 100% rate forecast for 2010) and Internet penetration below the European average. In Austria Telefonica Intercontinental bid successfully in the tender process, and was awarded two blocks of 5MHZ of paired spectrum for EURO 117.4 million. The company is studying different proposals to incorporate new partners. In Switzerland, local authorities have decided to postpone the auction process for four UMTS licenses, due to the fact that only four candidates shown interest. This fact was possible so it should not have had an impact in the concession of the licenses. Telefonica Moviles regrets the decision, taking into account the efforts made during the last months to fulfil all requirements and conditions fixed by the Swiss authorities. In Sweden, the Reach Out Mobile consortium, in which Sonera has a 45% interest, Telefonica Intercontinental 20%, and the Sweden investment fund Industri Kapital 35%, presented a bid in September to participate in the beauty contest process for the award of four third-generation licenses, which could be resolved by the end of November. As regards the GSM license in Morocco, Medi Telecom has kept up a strong rate of growth, enlarging its customer base by 77.9% quarter-on-quarter to a total of 413,370 for a 21% market share. The Moroccan market has a 5% mobile penetration rate, and it has grown 287% since the start of 2000. Medi Telecom's market share in net addition in the third quarter was 29%, covering 60% of the population and 428 points of sale throughout the country. TELEFONICA INTERNACIONAL GROUP The Telefonica Internacional Group was managing 18.6 million lines at the end of September, an increase of 17.0% over the comparable period of the previous year. Growth was primarily driven by the strong expansion of lines in service at Telesp (up 27.8% year-on-year), whose addition of more than one and a half million lines since January 1 has increased its total lines in service to over 9.7 million. Telefonica de Argentina also secured a significant advance (8.3%) in lines in service thanks to a more active commercial policy, and doubled its new line additions with respect to last year. Over half these additions corresponded to 'economic lines' format. Telefonica del Peru increased its lines in service by 3.1%, while Telefonica EL Salvador and Telefonica Centroamerica Guatemala had 29,863 and 11,222 lines in service, respectively, at September 30, 2000. This major growth in lines in service was accompanied by a continuing advance in traffic per line per day (with the exception of Telesp due to its large increase in lines in service). Traffic growth was strongly supported by the step-up in Internet use and fixed-mobile interconnection. The number of mobile phone clients controlled by Telefonica Internacional rose 48.2% versus third-quarter 1999 to 8.1 million. Over the first nine months of the year, the customer base increased by 1,667,564 new customers, with Unifon (Argentina) and TeleSudeste as the strongest contributors. As in previous quarters, the development of the prepaid service accounted for a significant portion of the customer growth. The lower subscriber acquisition costs attached to this product, alongside tighter control of payment arrears, has also boosted the margins of all Group operators. Particularly noteworthy was the 86.2% year-on-year increase in the customer base of Unifon (Argentina), which obtained 33% of market growth in the January-September period. Unifon now ranks second by size in its market (fourth last year). On the commercial side, third-quarter highlights included the launch of the Unifon Ahorro package. This product, combining contract and prepaid formats, has helped revitalize contract sign-ups since it reached the market last July. Our Brazilian operators, enlarged their customer base by 864,426 in the first nine months of the year. This slower advance reflects the profitable growth model (lower acquisition costs) adopted by the company once its market leadership was safely assured. The result was that the combined customer base of the Brazilian companies (TeleSudeste, CRT Celular and TeleLeste) numbered 4,218,977 as of September 30, after year-on-year growth of 48%. These figures maintain our leadership position in all the concession areas operated, with a market share upwards of 60%. On the commercial side, WAP services are now fully operational in Brazil (Rio and Bahia), Guatemala, El Salvador and Puerto Rico, through our wireless Internet service provider e-mocion. In Brazil, the short message services launched in the second half of the year totaled 9.0 million messages by September 30. In WAP services a total of 20 agreements have been signed with content providers. TeleSudeste, in particular, has concluded roaming agreements for WAP in the main zones bordering an its concession area: Santa Catafina/Parana, Sao Paulo, and the states of Bahia and Sergipe. Latin American investments contributed EURO 203.0 million to TISA ((1)) results, an increase of 143.3% over the first nine months of 1999. This advance was again driven by the higher contribution from the Brazilian operators. - Brazilian operators contributed a combined EURO 118.3 million to Telefonica Internacional results compared to EURO 4.9 million in the same period last year. Main factors behind this performance were the operating growth and the country's monetary stability. - Telesp net income moved up 178% year on year to EURO 467.5 million, with strong revenues provided by the almost 28% increase in lines in service. The company's strategy focus on growth and productivity is reflected in its outstanding efficiency ratio of 680 lines per employee. - Brazilian mobile phone operators recorded slower growth in customer numbers due to the profitable growth model deployed, but secured a sizeable advance in EBITDA margins of an average 36%. - Telefonica de Argentina's net income, in local currency, dropped by 14% in the first nine months of its fiscal year (running from October 99-September 2000). This was due to higher operating costs stemming from the beginning of competition in basic telephony, heavier commercial spend entailed by a rapidly expanding mobile phone customer base, and rising financial costs due to the additional debt taken on to fund the 1999 acquisition of PCS licenses. After network roll-out on a major scale and the start of business in the north of the country, Unifon is operating in 18 cites within this region where it already has 55,000 clients. - Telefonica del Peru reported 33.8% higher net income in euros, thanks to EBITDA growth of 6%. This was accompanied by a solid advance in non-operating figures, specifically a positive monetary correction against the negative correction of the same period last year. Operating revenues increased 21.8% in euros, mainly because of higher local telephony revenues, delivered by a 14% jump in local traffic per line, and the larger revenues raised from public phones, mobile services, cable TV and corporate communications, offsetting lower revenues in local currency from long-distance calls. Year end-1999 start-up of competition in this last segment, and a sharp reduction in accounting rates bore down on revenues from international incoming traffic. ((1))The additional stakes acquired in TASA (44.27% not counting the CEI operation), Telesp (62.65%), TeleSudeste (68.41%) and Telefonica del Peru (53.12%) as part of the Veronica, operation are owned by Telefonica S.A., and therefore not reflected in TISA numbers. - Telefonica CTC Chile reported consolidated net losses of EURO 64.9 million in the first nine months of 2000, 106% more than in the year-ago period. The main driver of this results was a decline in EBITIDA, owing mainly to the negative impact of the new tariff decree in place since May 1999 on local telephony revenues, compounded by the switch from billing by minute to billing by second as of February this year, which has particularly affected mobile and long-distance businesses. The revenues shortfall could not be wholly made up by the cost containment drive begun in the second half last year. However, the early retirement scheme introduced, and the policy of staff cuts and workforce restructuring, have lifted the company's productivity ratio to 574 lines per employee. TELEFONICA DATA GROUP Telefonica Data has pressed on with its hallmark geographical expansion. Telefonica Data Uruguay had its official launch in the third-quarter period, with the mission of becoming first-choice operator for corporate clients in the Uruguayan market, while Telefonica Data Colombia unveiled its new IP-based communications network. Telefonica Data has also kept up its pursuit of alliance partners, in varying fields, to secure the best technology for business development. Recent actions include the implementation of its agreement with leading Internet security specialist Verisign, to add the US firm's digital verification and public key infrastructure (PKI) onto the full range of Telefonica Data solutions. Also noteworthy is the agreement signed With Hispasat to incorporate satellite technology into Telefonica Data's international network, This agreement will permit a more rapid scale-up of Internet access capacity and broaden Telefonica Data service offering in Latin American countries. Finally, Cisco Systems will allow the use of its latest technological advances by the Telefonica Data IP network. From an operational standpoint, the total number of Group connections now stands at 359,857, including 62,203 dedicated IP accesses and 176,036 switched IP accesses, which represents an annual growth rate of 295% and 386%, respectively, following the migration from traditional to IP technologies. Infonegocio, meantime, has kept up the strong growth registered since the year's outset. It had over 237,000 users at the third-quarter close, representing a 78% increase over June 30, 2000. From the financial point of View, Telefonica Data results are affected by the consolidation of Telefonica Sistemas as of July 1, 2000. However, the Company is incorporated to the Group accounts as of January 1, for years 1999 and 2000 to provide a better understanding of the Group's performance. On that basis, Telefonica Data revenues amounted to EURO 643.8 million, 14.2% more than in the year-ago period. Excluding Telefonica Sistemas contribution revenues would have grown at a 28.6% rate. EBITDA, however, was 42% lower versus September 1999, at EURO 56.6 million, which implies an 8.8% EBITIDA margin (11.2% excluding Telefonica Sistemas). This performance is mainly explained for: 1. The integration of the Italian and Austrian operations, as well as the consolidation of ACEA-Telefonica by the global integration method (carried by the equity method at the end of the first half period), having a EURO 21.4 million negative impact in EBITDA. 2. Lower-than-expected revenues, due primarily to the delay in starting up the Group's international network. Telefonica Data Espana, which accounts 77.5% of Group revenues has reached an EBITDA of EURO 94.4 million, 1.5% higher than the same period of 1999. On the revenue side, it is worth to mention that revenues coming from 'frame relay' have grown at an annual rate of 39% and revenues from IP services at 77% rate. However, revenues at Infonegocio were lower than expected due to gains in market share are initially priority over revenues. At the same time, higher circuit leased costs, amounting to 46.4% of Telefonica Data Espana's revenues, and higher marketing costs (119% up on the same period last year) due to the launch of mass-market services geared to corporate clients, support to the direct sales network for new service launches, intensive promotional advertising campaigns and specific promotional actions behind the ADSL service. Group net income was 89.7% down versus the year-ago period at EURO 2.8 million, for the reasons set out above. TELEFONICA MEDIA GROUP The analysis of Telefonica Media results must take into account the changes in the Group's consolidation perimeter in the past twelve months, particularly the entry of Telefonica Internacional's media sector assets (ATCO, AC Inversora and Torneos y Competencias) as of fourth-quarter 1999. Also, Telefonica Media raised its ownership stake in ATCO from 26.8% to 73.2% in the second and third quarters of the present year gaining control in May, as of which the company has been consolidated by the global integration method (the equity method was used in the first quarter). The incorporation of these firms, and the recent takeover of free-to-air TV channels Telefe, Televisoras del Interior and Azul, lodged respectively with ATCO and AC Inversora, have increased the losses of the Telefonica Media Group. In the medium term, however, they provide ample scope for management improvements once they are fully integrated within the Group, as occurred before with Antena 3. The other important event was the integration of Endemol Entertainment, N.V. within the Telefonica Group. Europe's top independent program format producer joined the group after a tender offer which concluded at the end of July of this year, with take-up of more than 99%, leading to its immediate de-listing from the Amsterdam Stock Exchange, Consolidated accounts include Endemol numbers for August and September 2000, since it is consolidated by the global integration method from August 1, 2000. Other prominent change involves the entry of the Group's shareholding in Pearson, carried by the equity method. This holding was not included in Telefonica Media figures for third-quarter 1999. These Telefonica Media investments work through as a nine-month loss of EURO 91.7 million, 25.2% lower than the company's cumulative losses to September 1999. However, third-quarter red numbers of EURO 30.5 million were 28.2% less than those of the year-ago period, representing a clear improvement in the first-half trend. The 40% higher earnings posted by Antena 3, plus results of the Pearson shareholding and Endemol, served to partly offset the negative numbers of new entrants Onda Cero, ATCO and AC Inversora, and the continuing losses at Via Digital, which increased 46.9% to EURO 98.0 million. Goodwill amortization was also significantly higher, due to the goodwill generated by the years additions and acquisitions. Charges under this item rose from EURO l8.7 million in 1999 to EURO 60.5 million in 2000. The Group reported net losses of EURO 102.7 million, in line with the investment portfolio trend: 23.9% lower than in the same period last year, but showing some improvement compared to the first-half decline of 118.9%. Antena 3 Antena 3 is Spain's second ranked TV channel by audience share, 21.6% in the month of September, and market leader in Catalonia and the Canary Islands. It is the most popular channel among child and female viewers, and has retained its lead among the population segment most targeted by advertisers, namely individuals aged 4 to 54 in the medium- and high-income brackets, in population areas with more than 10,000 inhabitants. Its share in this segment is 23.4%. Operating revenues rose 16.1 % versus last year to EURO 410 million. EBITDA moved up 17.8% to EURO 115.4 million, while net income reached EURO 72.1 million, an increase of 21.5% over the same period in 1999. Net income increased despite an effective corporate tax rate 5% higher. Telefonica Media held 47.4% of Antena 3TV at the third-quarter close. Via Digital The company's results again reflect intense efforts in customer recruitment and maintenance. This strategy, anchored on heavy advertising and promotional spending, resulted in an increase of 110,000 new customers to the close of June 2000, 72% higher than the year-ago figure. Some momentum was lost in the third quarter due to a combination of seasonal factors, the entry of new competitors and a big promotional drive by existing operators. Specifically, subscriber numbers rose by 22,000 to 572,185 at the end of September. Net revenues of EURO 130 million were up 47.3% versus the same period last year. Endemol Endemol has been part of the Telefonica Group since August 1, 2000. Its core activity is the creative development and production of television programs and Internet content. The company has a well-stocked library of content and stands out for its innovative new format development. The inclusion of the Endemol Group of companies will create new synergies with Telefonica Media companies and provide them with top-quality content. Endemol obtained over EURO 95.4 million sales in its first two months of consolidation (August and September), despite the traditional downturn of the summer months, and an EBITDA figure of EURO 12.8 million. This was due in part to the success of 'Big Brother', which has just ended its run in the UK and USA. In September, the program launched its second series in the Netherlands, Belgium, Germany, Sweden, Switzerland, Italy and Portugal. As Endemol's annual close was on July 31, 2000, its 2000 fiscal year will run, exceptionally, for only five months, to align its accounting close with that of the Telefonica Group. The company has sold its 25.1% stake in German film and TV producer HELKON, its 25% of Spanish Internet portal Telepolis and its distribution division. It has acquired the remaining 50% of GMG Endemol for GBP 26.5 million. After this transaction, Endemol will hold 100% of the company, which will now go under the name of Endemol Entertainment U.K. TERRA NETWORKS GROUP The main topic of the third quarter was again Terra's acquisition of Lycos, announced on May 16 and finally concluded on October 27 of this year, with more than 99% of Lycos shareholders present at the Extraordinary General Meeting voting in favor and approving the transaction. The completion of the transaction creates one of the top Internet companies worldwide. In the run-up to the acquisition, the big event was the Terra Networks capital increase of last September, whose main objective was to provide liquidity to the company arising from the merger (acquisition). The issue was subscribed almost entirely by Telefonica, which thereby raised its stake in Terra to almost 70.7%. The next step, in October of this year, was to fix the share exchange rate for Terra Networks' acquisition of Lycos. The equation settled on was 2.15 Terra shares for every one Lycos share. Terra-Lycos is currently the number-three Internet company worldwide with a global reach of 40 countries and four continents. The backing of Telefonica, the biggest telecommunications service provider in the Spanish- and Portuguese-speaking world, and of Bertelsmann, the world's third-largest Media Group, put TerraLycos in a unique position as a challenger for top ranking Internet company. Other advantages at its disposal are Terra Mobile, resulting from a joint venture with Telefonica Moviles and a cash position of more than EURO 3.0 billion. Meanwhile, Terra Networks, S.A. kept up the sustained growth in main operational and financial data which has characterized its year-long performance. On the operational side, subscriber numbers and page views advanced more than 300% in year-on-year terms. Terra was thus able to end September with over 3.5 million subscribers, having recruited as many as 875,000 new clients in the third quarter alone n all-time record for the company. It aiso achieved noteworthy growth in paying users, up 175,000 since June this year to an end-of-period total of 1.1 million-double the number the year-ago period. The 1,232 million page views of last September reflects the success scored by Terra portals among the Spanish- and Portuguese-speaking public. That figure represented a 19% growth rate with respect to June 2000, and a 324.8% compared to the same period of 1999. Finally, Terra visits topped the 100 million mark in September, significantly higher than the 85.9 million of June 2000 and 393% higher than the year-ago figure. Other quarterly highlights include Terra's July launch of a roaming flat-rate service. Users can connect to the Internet through RTC and ISDN from any point in Spain at a price of EURO 16.5 per month. The total revenues of the Terra Group rose 186% versus September 99 (pro-forma). The Group thus maintains its strong revenue progression, culminating in the biggest quarterly advance in straight number terms since its foundation. Specifically, the EURO 60 million revenues reported in the third quarter were 28% higher than the June figure. Portal business was again strong with a 685% increase in advertising revenues and 943% higher e-commerce revenues with respect to the third quarter of 1999. Third quarter EBITDA totaled EURO 105.7 million, improving 26 differential points as a percentage of revenues over second quarter 2000. This better performance is the result of the improvement in the control of the cost related to technical assistance. TPI - PAGINAS AMARILLAS (YELLOW PAGES) With the aim of faithfully reflecting the impact of the inclusion of TPI Brazil and the other subsidiaries, as from the third quarter of 2000. TPI will present consolidated Group financial Statements. Moreover, the sale of the subsidiaries Venturini Espana, S.A.(Venturini), Estrategias Telefonicas, S.A. (Estratel) and DoubleClick Iberoamerica S.L. (DCI) in the first half of 1999 mean that consolidated information and comparisons with previous years are not representative since the previously consolidated group no longer exists. To enable a proper comparison of the company's performance, we present pro-forma consolidated balance sheets and profit and loss accounts for 1999, and compare it with the consolidated accounts for 2000. The criteria followed by TPI, which is used generally in the sector, is to recognize revenues and expenses at the time of publication of the various products. This, together with changes in the calendar for the directories' publication and a greater concentration of directories in the second half of the year, makes comparisons between the same periods of two consecutive years very difficult and means quarterly figures cannot be extrapolated to the whole of the year. In the first nine months of the year, TPI Group consolidated revenues reached EURO 263.6 million, representing an increase of 35.7% over the same period in the previous year. This rise in revenues was driven by the inclusion of EURO 11.4 million from TPI Brazil, an increase of 30.7% in TPI Espana revenues to EURO 252 million thanks to the 27.6% growth of paper product revenues (to EURO 241.8 million) and a 199% increase in multimedia revenues (to EURO 7.1 million). Operating expenses were up slightly more than revenues, basically due to the start-up of business in Brazil. This is the reason for the decline in the EBITDA margin from 31.3% to 30.1 %. Lastly, we should note that the inclusion of businesses in the early stages of their development will affect the Group's consolidated EBITDA margin causing some temporary dilution until these businesses reach the expected critical mass. Analysing the source of revenues by product line we find: * Yellow Pages revenues were up 37.8% to EURO 171 million. 43 directories were published in the first nine months of the year, one more than in the same period of 1999. Book to book revenues were 9.1% higher. * White Pages revenues were 8.3% higher than in the same period of 1999, although comparisons with the previous year are not valid since they are affected by changes in the publication timetable (39 directories compared with 30 in the same period of 1999(1), management of the whole of the White Pages portfolio by TPI (in 1999 it was only managed partially) and commercial efforts by TPI's sales team, which succeeded in raising revenues from White Pages directories as of 30 September from EURO l6.4 million to EURO 31 million, an increase of 88.7% on the same period in the previous year. This major commercial effort failed to offset the negative response from clients previously managed by Telefonica, giving a value per book for the 39 directories published, 13.9% lower than the previous year. Revenues from the publication and distribution of White Pages (GBR) were up 25.1% due to the impact of more books published compared with the same period of 1999. * In multimedia, online products performed very well, their revenues rising 3.6 times to EURO 5 million compared with the same period of 1999. Online Yellow Pages made up most of these revenues at EURO 4.1 million, while sales of advertising banners was up 46% versus June to a total of EURO 0.5 million. In terms of operations, there were 36% more visits to the website and 17% more page views than the second quarter. For the first time, monthly visits totaled more than one million in September. Clients reached 38,500 as of September 2000, 172% more than a year earlier. * Talking Yellow Pages advertising revenues ware EURO 1.7 million to 30 September 2000, an increase of 141.6% on the same period of the previous year. Revenues for induced telephone traffic totaled EURO 0.4 million, giving total revenues of EURO 2.1 million, an increase of 118.3% more than in the same period of 1999. (1) 7 of the directories published on 30 September 2000 are splits of directories published in 1999. From an operating standpoint, in the third quarter of 2000 a total of 355,726 calls were made, an increase of 33.7% compared to September 1999. The trend in calls evidenced a decrease in summer seasonality with a smaller decline in the number of calls with respect to the second quarter (just -2.6% with respect to 2Q00 compared with -7.9% 3Q99 vs 2Q99). On the international side, TPI is in negotiations with Telefonica for the purchase of 51% of Chilean directories company, Publiguias. It was previously announced it would acquire a 26% interest and the reason for the acquisition of a larger shareholding is TPI's desire to have complete control of the directories business in Chile. The main aims of TPI's international expansion are: * To consolidate TPI's presence on the Brazilian directories market To do this, in May, the company rolled out a sales force of 185 in Sao Paulo (city) with the aim of competing directly in the phone directories market in Sao Paulo (city), a market which accounts for 37% of the total Brazil directory market, with the publication of 5 Yellow Pages directories next year. In Sao Paulo (city) TPI launched its first multi-product offering under the name 'Guia Mais', which includes the various advertising platforms of Yellow Pages, Talking Pages and Yellow Pages Online. This year, revenues will come exclusively from the contract that the company has with Listel for editing, publishing, and distributing Yellow Pages, White Pages and street maps in the state of Sao Paulo, and the production and distribution of Telesp White Pages in Sao Paulo (city). Once the books are published in Sao Paulo (city) in 2001, the company will start to feel the benefits of its commercial efforts in the biggest directory market in Brazil. * To integrate the assets of Yellow Pages in Chile (Publiguias), Argentina (Telinver) and Peru (Guitel) into the group. Publiguias will be integrated first, followed by Guitel probably before the end of the year, and Telinver in the first quarter of 2001. The internationalization of the TPI Group will provide for rapid growth and diversification of revenues. Year 2001 will mark the company's entry into some high growth markets, with 40% of all revenues expected to come from Latin America. ATENTO Atento operates in the global CRM industry (Customer Relationship Management), a fast-growing business with considerable strategic strengths. Atento currently commands a leading position in this segment and is among the top five companies in the world by sales and the only one with a global focus. There have been two clear stages in Atento's strategy: The initial growth phase, which was characterized by focusing management resources on the development of the call center business in Latin America, investment in entry into new markets and the growing of revenues through traditional client attention services (this will continue in developing only for relatively mature countries). The consolidation phase, where the strategic objectives are aimed at increasing profitability by diversifying revenues (reducing dependence on the Telefonica group), shifting services towards more value-added areas and controlling operating, general and administrative expenses. In this phase, Atento aims to reach financial self-sufficiency in order to grow its business organically between 2001 and 2002. In the third quarter, Atento completed the roll-out of operations initially developed in Argentina, Italy and Venezuela, with the opening of a center in every country. The only centers which remain to be opened are in Japan and Mexico, set for January 2001. It is worth noting that today Brazil currently accounts for 51% of Atento's revenues, followed by Spain with 36%, Chile with 6% and Peru with 4%. Other operations are at the start-up phase, accounting for 3% of total revenues. Entry into other potential markets, most notably the US, France, Germany and the Czech Republic, is still under study (at an advanced stage in the case of the US). In addition, Atento continues its strategy of supporting the expansion of the Telefonica group's various business lines. In the third quarter, the Atento group's revenues totaled EURO 166.5 million, of which 67% came from companies in the Telefonica group. For the first nine months of the year, revenues totaled EURO 361.5 million, representing growth of 201.3% over the same period of the previous year. EBITDA in the third quarter totaled EURO 26.9 million, compared with EURO 15.1 million in the same period of 1999, representing growth of 77.8%, and a sales margin of 7.4%. FOR FURTHER INFORMATION CONTACT: Investor Relations Department. Gran Via 28, planta 3a. 28013 Madrid. Tel: 91 - 584 47 00 /584 47 02 /584 03 06. Fax: 91 - 531 99 75. E-mail: Francisco.Blanco@telefonica.es E-mail: jaime.nicolasmoure@telefonica.es E-mail: mariano.g.oliva@telefonica.es www.telefonica.es CONSOLIDATED INCOME STATEMENT FULL CONSOLIDATION Unaudited figures Euros in millions January-September % July-September % 2000 1999 Change 2000 1999 Change Operating revenues (1) 20.754,6 16.499,3 25,8 7.476,6 5,768,3 29,6 Internal expend capitalized in fixed assets (2)(3) 657,7 620,8 6,0 217,0 172,9 25,5 Operating expenses (12.177,5) (8.592,1) 41,7 (4.467,4)(3.141,8) 42,2 Supplies (3) (4.229,9) (2.659,0) 59,1 (1.589,1)(1.223,1) 29,9 Personnel expenses (3.737,4) (3.182,5) 17,4 (1.352,3)(1.100,6) 22,9 Subcontracts (3.891,2) (2.491,6) 56,2 (1.424,8) (724,5) 96,7 Taxes (319,0) (259,0) 23,2 (101,3) (93,7) 8,1 Other Operating income (expense) net (1) (348,0) (353,2) (1,0) (162,6) (150,5) 8,0 EBITDA 8.886,8 8.174,8 8,7 3.063,7 2.648,8 15,7 Depreciation and amortization (5.048,3) (4.512,0) 11,9 (1.749,1)(1.527,3) 14,5 Operating profit 3.838,5 3.662,8 4,8 1.314,6 1.121,5 17,2 Profit from associated companies (91,9) (37,5) 145,0 (38,5) (36,6) 5,2 Financial income (expense) net (1.300,9) (1.132,3) 14,9 (528,8) (376,6) 40,4 Amortization of goodwill (290,2) (131,8) 120,2 (126,6) (49,9) 153,6 Extraordinary income (expense) net 414,5 110,0 276,9 108,5 (93,8) n.s. Income before taxes 2.570,1 2.471,2 4,0 729,2 564,5 29,2 Income taxes (657,8) (562,1) 17,0 (203,7) (53,7) 279,5 Net Income before minority interests 1.912,3 1.909,1 0,2 525,4 510,8 2,9 Minority interests (428,6) (495,3) (13,5) (30,8) (117,3) (73,8) Net income 1.483,7 1.413,8 5,0 494,7 393,5 25,7 Outstanding shares (million) (4) 3.548,5 3.152,8 12,5 4.066,5 3.198,8 27,1 Net income per share 0.42 0,45 (6,8) 0,12 0,12 (1,1) (1) In March 99 figures, management fees have been reclassified from Other Operating Income to Operating Revenues. (2) Including work in progress. (3) In March 99 figures, 8,3 million euros from TSM have been reclassified from internal expenditure capitalized in fixed assets to Supplies. (4) Average number of shares in the period. Includes capital increases held in order to acquire shareholdings in Telefonica de Argentina, Telefonica del Peru, Telesp, Telesudeste and Endemol, weighted for the number of days listed. The number of shares reflects the split (9-for-1) of 30/7/99 and 1999 figures have been adjusted accordingly. Full Consolidation Consolidated Balance Sheet Unaudited figures Euro in millions September % 2000 1999 Change Subscribed shares not pad-in 3,8 3,5 10,0 Long-term assets 59.094,8 46.768,1 26,4 Star up expenses 317,8 103,7 206,5 Intangible net assets 7.222,8 6.632,0 8,9 Fixed net assets 39.667,2 34.123,9 16,2 Investments 11.887,1 5.908,5 101,2 Goodwill on consolidation 6.455,0 3.672,2 75,8 Deferred expenses 1.163,6 835,9 39,2 Current assets 17.282,8 8.791,1 96,6 Inventories 866,6 469,9 84,4 Accounts receivable 9.674,1 6.545,1 47,8 Short-term investments 6.017,5 1.372,2 338,5 Cash and banks 351,7 95,7 267,5 Other 372,9 308,2 20,9 Assets = Liabilities 84.000,0 60.070,8 39,8 Shareholders' equity 24.468,0 14.273,5 71,4 Minority interests 5.400,6 9.066,7 (40,4) Deferred income 1.145,5 770,9 48,6 Provisions for risks and expenses 6.797,6 7.048,4 (3,6) Accrued taxes payable 1.237,7 789,2 56,8 Long-term debt 23.162,4 16.127,8 43,6 Short-term debt including current maturities 11.242,3 4.166,9 169,8 Interest payable 398,7 340,5 17,1 Other creditors 10.147,3 7.486,9 35,5 Financial Data Consolidated net debt (1) 28.035,0 18.826,8 48,9 Consolidated debt ratio (2) 46,5% 43,1% 3,4 p.p. (1) Net debt Long-term debt + Short-term debt including current maturities - Shortterm Investments - Cash and banks. (2) Debt ratio: Net debt /(Shareholders equity + Minority Interests + Deferred income + Accrued taxes payable + Net debt) CONSOLIDATED INCOME STATEMENT Unaudited figures Euros in millions January-September % July-September % 2000 1999 Change 2000 1999 Change Operating revenues 7.601,1 7.456,3 1,9 2.515,2 2.458,9 2,3 Telefonica de Espana 7.136,3 7.234,6 (1,4) 2.350,8 2.360,0 (0,4) Others and eliminations 464,8 221,8 109,6 164,3 98,9 66,2 Internal expend capitalized 186,6 234,2 (20,3) 61,6 76,2 (19,8) in fixed assets (1) Operating expenses (4.395,2) (3.785,5) 16,1 (1.521,1)(1.339,8) 13,5 Other operating income 21,0 10,4 101,4 4,4 (0,2) c.s. (expense) net EBITDA 3.413,5 3.915,4 (12,8) 1.059,6 1.195,1 (11,3) Depreciation and (2.176,8) (2.397,8) (9,2) (716,8) (762,8) (6,0) amortization Operating profit 1.236,7 1.517,6 (18,5) 342,9 432,2 (20,7) Profit from 0,1 (0,3) c.s. (0,2) (0,3) (37,2) associated companies Financial income (378,6) (468,9)(19,3) (114,3) (155,8) (26,6) (expense) net Amortization of goodwill (0,2) (0,0) n.s. (0,1) (0,0) n.s. Extraordinary income 39,6 (346,8) c.s. (79,1) (45,4) 74,4 (expense) net Income before taxes 897,6 701,6 27,9 149,2 230,7 (35,3) Income taxes (243,0) (163,5) 48,6 (36,2) (54,3) (33,4) Net income before 654,6 538,1 21,7 113,0 176,4 (35,9) minority interests Minority interests 0,2 0,2 0,0 0,0 0,0 0,0 Net income 654,8 538,2 21,6 113,1 176,5 (35,9) (1) Including works in process Note: Cabitel has been included on the accounts of Telefonica de Espana, for both 1999 and 2000. Note: Grupo Telefonica Sistemas is now consolidated with Telefonica Data, both for 1999 and 2000. TELEFONICA DE ESPANA (INDIVIDUAL) OPERATING REVENUES Unaudited figures Euros in millions January-September % July-September % 2000 1999 Change 2000 1999 Change Revenue derived from usage 4.339,6 4.595,3 (5,6) 1.407,5 1.480,6 (4,9) Local 1.290,6 1.280,4 0,8 387,5 401,5 (3,5) Provincial 418,3 461,6 (9,4) 129,3 143,0 (9,6) Domestic long distance 754,8 974,1 (22,5) 232,3 292,8 (20,7) International long distance 413,4 352,3 17,3 149,1 134,4 11,0 (outgoing)(1) Fixed to mobile 1.157,0 1.010,6 14,5 418,3 359,7 16,3 Interconnection international 178,5 184,4 (3,2) 67,2 57,0 17,8 (incoming) Interconnection National 302,7 250,7 20,7 111,4 55,5 100,9 Operators (1) Others (175,8) 81,0 c.s. (87,6) 36,8 c.s. Monthly fee 2.297,5 2.192,1 4,8 781,5 730,6 7,0 Connection fee 216,1 180,6 19,7 71,6 59,4 20,5 Customer equipments 110,8 80,1 38,3 41,4 28,3 46,5 Others (2) 172,3 186,4 (7,6) 48,8 61,1 (20,0) Total operating revenues 7.136,3 7.234,6 (1,4) 2.350,8 2.360,0 (0,4) (1) Net of foreign participation (2) Including special services, IRIS services and others. Note: Differences with respect to information provided for the same quarter last year are due to adjustments made in all areas from where the use of personal cards and RPV (Red Privada Virtual) was withdrawn and other alternatives used. Datos Operativos Unaudited figures September % 2000 1999 Change Lines installed (thousands) (1) 17.099,8 16.951,8 0.9 Lines in service /100 inhabitants (2) 50,3% 47,5% 2,8p.p. Incoming Internat. Traffic (mill. minutes) (3) 1.711 1.559 9,7 Outgoing Internat. Traffic (mill. minutes) (3) 1.953 1.433 36,3 Usage growth (minute/line/day) (3) 22,2% 9,9% 12,3 p.p. Fixed networks outgoing traffic 15,1% 5,3% 9,8 p.p. Interconnection traffic with 4,8% 12,5% (7,7 p.p.) International Operators Interconnection traffic with 89,1% 77,8% 11,3 p.p. Domestic Operators Employees 44.919 51.366 (12,6) Lines / Employees (2) 446,4 368,9 21,0 ) Marketable basic telephone lines (2) Basic telephony fines (including public telephones, Ibercom, ISDN and Connections lines with PABX) (3) Estimated figures. Special service and mobile operators included MORE TO FOLLOW
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