Final Results

Old Mutual PLC 24 February 2003 PART 1 Old Mutual plc Results for the year ended 31 December 2002 HIGHLIGHTS • Group operating profit* up 8% in Rand to R11,431 million, but down 15% in Sterling to £724 million • Operating earnings per share*, at 11.3p, 7% lower than in 2001 in Sterling, up 20% to 179 cents in Rand terms • Record life sales of £557 million on an Annual Premium Equivalent basis • Record value of life assurance new business at £130 million (after tax) • Asset management results resilient in difficult market conditions, with net positive cash inflows of over $5 billion (including $3.3 billion from our US life operations) in the USA • Return on equity 16% • Final dividend unchanged at 3.1p** ' 2002 was another challenging year in world stock markets, and the strength of the diversity of our businesses has been demonstrated in these results. We have been focused on driving performance from our major acquisitions and realising synergies around the Group. The economics of the long term savings industry remain compelling, and we are well positioned to take advantage of opportunities as they arise.' Jim Sutcliffe, Chief Executive, 24 February 2003 * Operating profit is based on a long term investment return, before goodwill amortisation and impairment, write-down of investment in Dimension Data Holdings plc, Nedcor restructuring and integration costs and non-operating items. Operating earnings per share are stated on the same basis, but after tax and minority interests. ** The dividend recommended (final 3.1p per share, making 4.8p per share for the year) will be converted, for payment to shareholders on the branch registers and the Namibian section of the principal register, into local currency at exchange rates ruling on 3 April 2003. Old Mutual plc Results for the year ended 31 December 2002 (continued) A full copy of these results and the associated presentation to analysts, together with photographs and biographical details of the Executive Directors of Old Mutual plc, are available in electronic format: please call the numbers below. Alternatively they are available for download from the Company's website at www.oldmutual.com 24 February 2003 Further enquiries: Old Mutual plc, London: Tel: +44 (0)20 7569 0100 Jim Sutcliffe, Chief Executive Julian Roberts, Group Finance Director James Poole, Director, Corporate Affairs Tel: +44 (0)7768 991096 Julie Saxton, Media Relations +44 (0)7766 726007 or South Africa: Nad Pillay, Head of Communications, South Africa Tel: +27 (0)21 509 2446 College Hill Associates, London: Gareth David Tel: +44 (0)20 7457 2020 Tony Friend or South Africa: Nicholas Williams Tel: +27 (0)83 607 0761 Chief Executive's Statement 2002 was a year of bedding down for Old Mutual on its path to internationalisation. Each of our recent acquisitions in the USA and UK made progress towards its long term goals. Our acquisition of BoE made us the largest bank in South Africa by some measures, and our core South African life assurance business had a solid year in tough conditions. Our results showed the benefits of the diversity that our recent acquisitions have provided. We struggled with poor equity markets and volatile currencies, but advanced strongly where the environment was favourable, as in the US fixed income market. We now have a mix of equity and fixed interest-based businesses, with a good spread of both retail and institutional clients. With some 60% of our business in South Africa, 30% in the USA and 10% in the UK, we were able to produce a resilient set of results. Group operating profit(1)for 2002 totalled £724m, whilst operating earnings per share(1) (EPS) were 11.3p (2001: £856m and 12.1p (both restated) respectively). A significant increase in US life profit and 10% increase in South African life profit in Rand offset the impact of poor equity markets, the dramatic fall in the Rand in late 2001, and currency translation losses at Nedcor. Results in Rand were better - operating profit increased 8% and EPS 20%. Return on equity remained very satisfactory at 16%. Our embedded value (adjusted for market value uplift of listed subsidiaries) increased by 12% to £3.9bn, as the Rand strengthened during 2002, but reduced in Rand to R54.3bn for the same reason. We had record life sales of £557m (on an Annual Premium Equivalent basis) and record value of life new business of £130m (after tax). We had particularly strong results in the USA (included for a full year for the first time), where our fixed interest-based annuity business was well positioned. Customers became more conservative in the face of a downturn in the equity markets and low bank CD rates, and consequently our product offerings were well received. Sales in the USA were three times as high as for the year prior to our ownership. The USA contributed 54% of our total life sales. Our South African sales force (PFA) produced increased sales, particularly of recurring premium products; and we were successful with some large sales of high margin group with-profit annuity (Platinum) business. Returns to customers have declined sharply in absolute terms, as investment markets have declined. We are conscious of the implications, but we remain convinced that the long term savings industry continues to have an attractive future. Our asset management businesses showed good relative investment performance for their clients - over 80% of our US institutional clients had returns exceeding their benchmarks for 3 year periods. OMAM(SA) was placed second in the AF Large Manager Watch survey for the year. In the UK, OMAM(UK)'s fund performance continued to improve, with top quartile performance being achieved over the year for all recently launched retail funds. Group assets under management for our retained businesses declined 14% to £123.6bn. Net cash inflow of $5.1bn in the USA, our emphasis on value investing, and the considerable fixed interest component produced this creditable result, which compared favourably with declines of 22% in the S&P 500 Index, 32% in the NASDAQ Composite Index, and 24% in the FTSE 100 Index. We made a small profit at Gerrard in very tough conditions as a result of sharp cuts in expenses. Mutual & Federal delivered its customary tidy profit. Chief Executive's Statement (continued) As mentioned above, we expanded our South African footprint by acquiring BoE, the sixth largest bank in South Africa. This was in line with our stated strategy of participating in the consolidation in the industry. We plan to deliver some R900m per annum of synergies in 2006. BoE was under stress when it was purchased. It has returned results in line with expectations in the first six months and deposits have been strong, showing that customer confidence has been restored. During the year we made substantial progress in increasing the strategic focus of the Group. In the UK, we sold GNI, Old Mutual Securities and King & Shaxson Bond Brokers, as they did not fit within our asset management and asset gathering strategy, and thereby considerably reduced our risk profile. In the USA we sold NWQ, where we had the opportunity to enter into a distribution arrangement with the purchaser, Nuveen, and where we had an attractive alternative as a core holding in Thompson, Siegel & Walmsley. We have sold a further six smaller US affiliates since the beginning of 2002. Our planned disposal programme and the consolidation of our 2000 and 2001 acquisitions are now largely complete. Our capital position was strengthened during the year by a successful Eurobond placing, and by an innovative preference share issue at Nedcor. Capital adequacy remains healthy in all of our businesses that have formal capital adequacy requirements. Our US life business required $313m of additional capital to support its growth, and we constrained its marketing efforts in the fourth quarter to limit its capital usage. Our UK businesses are now under the leadership of Hasan Askari. He has been on the board of these operations for several years and has long experience in the financial services industry. Hasan also looks after our Indian interests. Management has been further strengthened by Bob Head, who has joined us as International Development Director. He was previously Chief Executive of Smile, the internet bank, and Finance Director of egg plc before that. Bob brings a wealth of international insurance and banking experience and we expect him to play an important role in our future growth. Your Board was sufficiently encouraged by the outturn for 2002 to recommend an unchanged final dividend of 3.1p per share. This will be converted into Rand for payment to South African shareholders at the rate ruling on 3 April 2003. Last year saw some particularly harsh conditions in equity markets around the world. The diversity we have so far established stood us in good stead in 2002 and we are now considering the next leg of our internationalisation. A bigger third leg to our portfolio will, we believe, provide further valuable stability. Returns to shareholders remain our key guide and we will not be rushed. Outlook Each of our businesses faces 2003 with some confidence, and each draws support from the whole. We still have a great deal to do to deliver a good return on equity from some businesses, but our operating management teams are bedded down and focused on bringing about the best possible results in their markets. We may be buffeted by markets and currencies, but the diverse nature of our business allows us to be resilient in a wide variety of circumstances. Jim Sutcliffe Chief Executive 24 February 2003 Operating and Financial Review BUSINESS REVIEW SOUTH AFRICA Smoothed operating profit for the South African businesses in 2002 of R9,016 million decreased by 5% from R9,536 million in 2001. Translated into Sterling, the 2002 result of £571 million was down 26% from £770 million in 2001. The contribution to smoothed operating profit in 2002 from Old Mutual South Africa (OMSA), Nedcor and Mutual & Federal was R5,855 million, R2,605 million and R556 million respectively. OMSA has successfully grown and continues to develop its distribution capability and to strengthen its broker relationships, resulting in improved productivity and distribution. Customer service has also improved, with the delivery of a one-stop client service function and the introduction of new product ranges in both retail and institutional sectors. The most significant events of the year for Nedcor were its acquisition of BoE Limited (BoE) and the consequent restructuring of its banking divisions. The challenge for 2003 and beyond is to implement the merger and integration plans successfully and to realise the anticipated benefits of the merger synergies. Mutual & Federal has steadily improved its underlying underwriting profitability through stringent risk selection and withdrawal from unprofitable business. The success of bancassurance initiatives in the Group's South African businesses is integral to their organic growth and maintaining their position as a leading financial services group in South Africa. Black Economic Empowerment (BEE) is a key focus in South Africa and the issues of ownership and partnership and their financing are being considered. The financial services industry has been proactive in initiating discussions on a BEE charter for the industry. The South African companies are actively involved in this process, and have been finalising their BEE strategies and programmes. LIFE ASSURANCE Summary financial performance The South African life assurance business delivered good results in difficult market conditions, with the FTSE/JSE Africa ALSI falling 11% during the year. Operating profit, before long term investment return, was R3,283 million, an increase of 6% from R3,085 million in 2001. A satisfactory return on internal capital allocated of 22% was achieved, compared to 24% in 2001, after Capital Gains Tax was included for a full year for the first time. The value of life new business after tax was R1,124 million, 34% higher than the R840 million achieved in 2001, with Annual Premium Equivalent (APE) of R3,705 million, up 18% on the R3,142 million in 2001. The increase in the value of new business was due to significantly higher Group Business, up from R334 million to R600 million. This was mainly due to an 80% increase in single premium new business arising from a few large Group with-profit annuity cases. Individual new business, at R524 million, was 4% higher than the R506 million reported in 2001, with strong growth in recurring premium business. The average margin on new business of 30% of APE increased from the prior year average margin of 27%, but remained stable over the year at the product level. Operating and Financial Review (continued) The margin improvement reflects a change in the mix of products, mainly as a result of high Group Business single premium volumes. The value of in-force business of R9,419 million at 31 December 2002 increased by 3% from R9,176 million at 31 December 2001. The life business cash outflow was disappointing at R4.4 billion in 2002 and substantially worse than the R2.0 billion in 2001. This result reflects lower Individual Business single premiums and the impact of blocks of life-wrapped institutional investment business moving to other managers as part of the ongoing diversification of investment responsibility by pension fund trustees. Outlook While the South African life assurance business is positioned for growth, recovery in the markets will impact its success. Although new business volumes have been high during 2002, the business expects a decline in Group Business sales in 2003 as a consequence of the contracting with-profit annuity market. Individual Business Financial performance Operating profit, before long term investment return, for Individual Business of R2,352 million was up 9% from R2,152 million in 2001. This increase was largely the result of an increase in the average level of policyholders' funds in 2002 compared with 2001, and the net positive effect of assumption changes, based on positive experience variances. The value of new business after tax of R524 million increased by 4% from R506 million in 2001. The new business APE of R2,670 million was 8% higher than that achieved in 2001. Single premiums are strongly correlated to the investment markets and were some 12% lower than in 2001, or 5% after taking account of investment in the Old Mutual International offshore product range. The volatility of the Rand and uncertainty in global investment markets adversely impacted the growth in single premiums. Following its launch in 2001, the Greenlight flexible range of insurance protection products attracted good inflows over the year. Recurring premium business was up 22%, driven by sales of Greenlight, Investment Horizons and the re-priced funeral product range within Group Schemes. Business development The customer segmentation strategy launched in 2001 has brought increased focus and improved customer service. The reorganisation of the Private Wealth segment businesses culminated in the re-branding of Mint, which targets affluent clients, as Private Wealth Management, and the launch of Fairbairn Capital in July. Dollar and Sterling-denominated life, endowment and investment products were launched early in 2002 to satisfy the demands for products using investors' R750,000 offshore investment allowance through the Group's Guernsey operation. Fairbairn Capital grew its client base during the year by 14%. Individual Business continued to focus on building its distribution capability during 2002, particularly in Gauteng province, with a focus on quality of recruitment and managing under-performers. Improvements in Personal Finance Advice (PFA) productivity were achieved and resulted in increased distribution efficiency and have positioned the business favourably to move forward. Operating and Financial Review (continued) Bancassurance initiatives and joint ventures with Nedcor now span all major customer segments, following the acquisition of BoE by Nedcor and the reorganisation of their collective businesses. New joint ventures between OMSA and Nedcor, which target high net worth (HNW) customers and which offer credit protection to Nedcor's customers, have been initiated. The joint venture in the HNW area completes the range of offerings in the Private Wealth Management segment, as it now offers fiduciary and discretionary portfolio management services. The integration of Old Mutual Bank and Permanent Bank was successfully concluded, with the retention of clients exceeding expectations. Re-branding of Permanent Bank branches as Old Mutual Bank is underway and the combined operation is well positioned for the year ahead. Advisor sales of life products in Nedbank (upper income) and Peoples Bank (lower income) are progressing well, as are sales in bank branches by bank staff. Total life bancassurance APE was up by 14% on the previous year. Outlook Individual Business is continuing to look at opportunities to develop its product range in innovative ways. In the Personal Finance middle income segment, growth in distribution capability, particularly in Gauteng province, productivity improvements and strengthening broker relationships position the business for growth. The Private Wealth segment is also now able to offer a competitive and broad range of investment, fiduciary and advisory solutions as well as services to meet the needs of affluent and HNW customers. Bancassurance remains a key channel and OMSA is focused on optimising the success of its joint ventures with Nedcor. Group Business Financial performance Operating profit, before long term investment return, was R931 million compared with R933 million in 2001. Notwithstanding higher average asset levels, the 2002 result was impacted by investment in the healthcare business on the development of the new healthcare product, Oxygen, and in Employee Benefits where there was significant expenditure on its new administration system (Compass). The value of new business after tax of R600 million increased by 80% from R334 million in 2001. New business APE increased by 53%, with sales of single premium business of R7,385 million in 2002, 71% higher than the R4,331 million in 2001, as a result of several large blocks of with-profit annuity business. New recurring premium sales were 22% higher than the previous year. The new business margin of 58% was higher than the 49% margin achieved in the prior year as a result of an increased proportion of single premium with-profit annuity business. Business development The new retail healthcare product, Oxygen, was launched in the second half of the year and was favourably received by the market. Investment in new technology administration systems continued throughout 2002, with significant progress being made in the development of a new retirement fund administration platform using the Compass system. The first large client migrated to the new platform towards the end of 2002 and the focus in 2003 will be to move remaining clients on to the new platform. This enables improved customer service and choice, and places Employee Benefits in a strong competitive position. Operating and Financial Review (continued) Following Nedcor's acquisition of BoE, the Symmetry multi-manager offering has been extended after the inclusion of NIB Investments and Edge Investments. New structured and preferred risk products have been launched. Outlook Systems and product developments over the last two years have created an environment where unit cost reduction will be delivered together with increased product functionality and revenue opportunities. These, together with the strong capital position, should enable Group Business to continue to target new clients, as well as leveraging its existing client base. ASSET MANAGEMENT Fund management Fund management operations in South Africa include Old Mutual Asset Managers (South Africa) (OMAM(SA)), Old Mutual Unit Trusts (OMUT), Old Mutual Specialised Finance (OMSFIN) and Old Mutual Properties (OMP). Financial performance Operating profit of R441 million decreased by 4% from R458 million in 2001, mainly as a result of lower trading profit at OMUT. Contributing positively to this result was OMAM(SA)'s effective cost management and shift towards higher margin products. OMSFIN significantly expanded its corporate lending activities, strong origination and underwriting deal flow and continued to grow its structured and trading revenues within a conservative credit and market risk management philosophy. OMP made good progress developing third party revenues. Business development OMAM(SA)'s ongoing strategy of broadening its investment capabilities has been successful, especially in the areas of alternative asset classes and specialist conventional asset capabilities. Its absolute return fund products have performed well and have been popular with clients and intermediaries, as have local and international hedge funds. The company is well placed to meet continued demand for these products. OMAM(SA) is the largest manager of infrastructural assets for institutions in South Africa and manages, directly and indirectly, a total of R1.9 billion in this asset class. BEE joint ventures with Setsing and Umbono Fund Managers have continued to develop and OMAM(SA) remains committed to its role in this regard. Following the acquisition of BoE by Nedcor, a controlling stake in BoE Asset Management was sold to AKA Capital as part of a major BEE deal, with Old Mutual and Nedcor taking minority stakes. OMAM(SA)'s investment performance relative to its peers and to index-related benchmarks showed considerable improvement over the year. Retirement funds managed by OMAM(SA) finished the year in second position out of the ten largest asset managers covered in the Alexander Forbes Large Manager Watch Survey (South African retirement funds including international assets). OMAM(SA) was also placed second over five years. OMAM(SA)'s range of Profile Funds (pooled retirement funds) continued to perform strongly over the year as well as continuing to deliver consistent and superior (mostly upper quartile) returns over the longer term. Eight out of ten of its unit trust equity funds achieved either top quartile or first positions in their peer groups. Operating and Financial Review (continued) Outlook The weakness in the South African and global equity markets negatively affected absolute return levels in 2002. Whilst the valuation of the South African equity market is supported by sound economic fundamentals, the country's close links to the global economy make forecasting difficult in the current uncertain environment. BANKING Summary financial performance Operating profit from the Group's worldwide banking operations of R3,489 million decreased by 24% from R4,572 million in 2001. Translated into Sterling, the 2002 result of £221 million was down 40% from £369 million in 2001. Following the merger of Old Mutual Bank with Permanent Bank's deposit-taking activities and infrastructure with effect from 1 January 2003, the Nedcor group now represents the Group's only banking interests. Old Mutual Bank's results were previously included in OMSA's results, whilst Permanent Bank was part of the Nedcor group. NEDCOR Financial performance 2002 has been a challenging and eventful year for Nedcor and for the South African banking industry. The merger with BoE during the year created the opportunity for a major restructuring and re-alignment of the Nedcor Group. This culminated in the merger of four banks to form the new Nedbank Limited (Nedbank) on 1 January 2003. Operating profit of R3,489 million is stated before goodwill amortisation (R502 million), write-down of the investment in Dimension Data Holdings plc (R1,080 million) and restructuring and integration costs (R227 million). Loans and advances of R195 billion in 2002 increased by 33% from R147 billion in 2001, despite a reduction of R9.8 billion in Rand-translated offshore advances. However, net interest income grew by only 20% (12% excluding BoE) to R6,363 million from R5,316 million in 2001. This was a result of pressure on margins from the liquidity squeeze in a year of market turbulence, as well as lower endowment income due to cash injections into BoE and other strategic activities. Non-interest revenue of R6,931 million increased by 20% from R5,799 million in 2001. During 2002, the specific and general provisions charged to the profit and loss account decreased by 5% to R1,390 million, including BoE, from R1,462 million in 2001. The provisions charged in 2002 include the release of the R400 million general risk provision prudently raised at 31 December 2001. Excluding this provision raised in 2001 and released in 2002, the provisions charged to the profit and loss account of R1,790 million in 2002 increased by 69% from R1,062 million in 2001. This increase relates to additional provisions for the ring-fenced Business Banking small and medium enterprises book and the micro-loan sector. Following the acquisition of BoE, Nedcor's exposure to micro-lending, and to retailers active in micro-lending, increased to R972 million from R377 million in 2001. Nedcor's total unsecured exposures to the micro-loan industry represent only 0.5% of total advances. Operating and Financial Review (continued) Operating expenses of R8,573 million, including translation losses of R1,011 million, increased by 63% in 2002 from R5,267 million in 2001. Excluding translation losses, expenses would have increased by 44%. The efficiency ratio calculated by Nedcor declined to 55.4% in 2002 from 52.5% on a comparable basis in 2001, but remained constant at 52.5% excluding BoE. In 2002, one-off merger and restructuring costs of R204 million after tax have been charged to the profit and loss account. This figure includes R86 million for Nedcor's restructuring and integration costs and R118 million for the closure and restructuring costs of Permanent Bank's deposit-taking activities and infrastructure, which are being merged with Old Mutual Bank. The market value of Nedcor's investment in 103 million shares in Dimension Data Holdings plc has declined further and has been marked to market at its 31 December 2002 price of R4.02 per share, down from R14.50 at 31 December 2001. Total statutory capital of R27.7 billion (2001: R19.5 billion) represents an overall capital adequacy of 11.0% (2001: 11.4%), above the statutory requirement of 10%. Included in statutory capital is new preference share capital of R2 billion, which is disclosed as non-equity minority interests in the Old Mutual Group accounts. Business development The acquisition of BoE and the consequent restructuring of the Group were the most significant events for Nedcor during the year and fully align with Nedcor's growth strategy. The challenge for 2003 and beyond is to implement the merger and integration plans and realise anticipated synergy benefits. Nedcor has begun to exploit its core processing competence in the international arena to create a recurring, external income stream. This has progressed well, with the Swisscard outsourcing contract successfully meeting key milestones during the year. Restructuring and integration The acquisition of BoE was the catalyst for an overall Nedcor Group reorganisation, which integrated BoE, Nedcor Investment Bank (NIB), Cape of Good Hope Bank and parts of Peoples Bank with Nedbank with effect from 1 January 2003. Nedcor also acquired the 11.6% of the share capital of NIB which the Group did not previously own, for R685 million net of costs, with effect from 1 October 2002. The integration is proceeding well. Senior staff losses have been minimal, asset growth has been robust, deposit return flows have been strong and liquidity has been optimised. Recurring synergies net of integration costs, and including funding and capital efficiencies, are expected to grow from R110 million before tax in 2003 to R905 million before tax from 2006 onwards. NIB acquired the remaining 50% of Franklin Templeton Nedcor Investment Bank Asset Management Limited from Franklin Templeton, with effect from 1 October 2002, for a consideration of R180 million as part of the rationalisation of the wealth management activities of Nedbank, NIB and BoE. The wealth management activities were then classified into private client and institutional asset management. The private client activities, both domestically and internationally, will continue as a Nedcor business operating under the BoE brand. Institutional asset management was sold with effect from 1 January 2003 to empowerment partners, spearheaded by AKA Capital and partnered by OMSA and Peoples Bank. Operating and Financial Review (continued) The merged entity between certain Permanent Bank operations and Old Mutual Bank will operate under the Old Mutual Bank brand as a division of Nedbank with effect from 1 January 2003. Its primary focus will be to deliver banking products to South African life clients. Outlook The solid performance of Nedcor's core businesses in 2002 positions it well for the future, with an improving South African banking environment and the turnaround in declining interest margins. Following increased technology investment, the merger with BoE provides the enlarged Nedcor group with opportunities to leverage advantages of scale and thus increase efficiencies and reduce cost-to-income ratios. Nedcor's multi-brand strategy and strategic alliances have led to increased market share in recent years. This will be augmented by the addition of BoE products and brands with its new operational structure enabling focus on outstanding client service. Nedcor's strategy offers low-risk growth opportunities and focuses on markets and initiatives that lie within its core competencies. Given continued growth in its core businesses and alliances, stable credit and interest rate conditions and a successful integration with BoE, Nedcor anticipates positive results in 2003. GENERAL INSURANCE MUTUAL & FEDERAL Financial performance Operating profit of R556 million, including long term investment return, from the Group's 51% owned South African general insurance operation, Mutual & Federal, represented a decrease of 2% from R570 million last year. This decline is primarily due to a lower investment return following the payment of a special dividend of 350 cents per share in December 2001. Mutual & Federal returned an underwriting surplus of R2 million for the year, compared to R62 million in 2001, reflecting primarily the creation of additional provisions and the difficult trading environment. Gross premium income of R5,603 million was 15% higher than last year as a result of organic growth in its portfolios. However, net premiums increased only 11% from 2001, due primarily to increased reinsurance costs. Net claims escalated by approximately 12%, which reflects the impact of inflation, certain marine and fire claims, and weather-related losses in the third quarter. The underwriting ratio, before transfers to statutory provisions, nevertheless improved to 2.4% from 2.0% in 2001, and this is expected to be some 25% better than the overall industry average. The solvency margin, being the ratio of net assets to net premiums, remained high and was in excess of 60%, well above the minimum required to support current operations. Business development During 2003, Mutual & Federal intends to continue to exploit current distribution channels and develop further opportunities, including those in the agricultural sector. In addition, the company will seek to identify additional cost saving opportunities with a view to improving the long term profitability of the organisation Operating and Financial Review (continued) Outlook Mutual & Federal expects the improvements experienced during 2002 to continue during 2003. It is anticipated that the premium rate increases implemented will continue to yield positive results despite a continued escalation in claims costs. There are signs that the contraction in the industry during the last four years has stabilised and there has been a return to more rigorous underwriting standards. UNITED STATES Operating profit from the Group's US asset management and life assurance operations of $266 million increased by 43% from $186 million in 2001, with a full year of Fidelity & Guaranty Life included for the first time. Translated into Sterling, the 2002 result of £178 million increased by 38% from £129 million in 2001. These positive results reflect the resilience to difficult equity market conditions and underline the benefits to the Group of the diversity of its US businesses, particularly their diverse range of asset classes and investment styles. The contribution to operating profit in 2002 from US asset management and US life was $142 million and $124 million respectively. Rationalisation of the US asset management group is substantially complete. The business is focused on attracting new funds through superior fund performance and through leveraging the strength of its diverse asset mix and distribution capabilities. In 2002, the US asset management group developed a comprehensive managed account (wrap) strategy under Old Mutual Investment Partners, developed its relationship with other Old Mutual Group businesses and continued to target distribution synergies among the firms, as evidenced by introducing five new funds sub-advised by Old Mutual affiliates to Pilgrim Baxter's PBHG mutual fund platform. The record sales of $4.0 billion achieved by the Group's US life business in 2002 were, to a large extent, attributable to its competitive positioning, the delivery of new products to the market, its wide distribution network and strong relationships with key distributors. The Group is committed to supporting the US life business through the provision of capital to fund growth. The US life business took advantage of synergies within the Group and awarded a hedging mandate to, and instituted a bond lending programme with, two US asset management firms, during 2002. ASSET MANAGEMENT Financial performance Operating profit of $142 million from the Group's US asset management business decreased by 15% from $167 million in 2001. However, comparing the 2001 results on a like-for-like basis after adjusting for the impact of disposals, operating profit declined 5% from $150 million. This was achieved despite challenging equity markets in which the S&P 500 Index decreased by 22% and the Russell 1000 Growth Index decreased by 29%. Conversely, fixed income markets contributed favourably to these results as indicated by the Lehman Brothers Aggregate Bond Index, which increased by 10%. Overall, these positive results were attributable to the diversity of the asset management styles, the strength in value-focused styles, positive fixed income markets, positive net fund flows and significant reductions in head office costs. Funds under management, including $10.1 billion managed for the Group's US life business, declined by 15% to $127 billion at the end of 2002 compared to $150 billion at the beginning of the year. However, $15 billion of this reduction was due to divestitures of certain affiliates. The group gathered Operating and Financial Review (continued) significant net fund inflows of $5.1 billion, (including $3.3 billion from US life), which were more than offset by market-related declines of $13 billion. Funds under management declined by 6% on a comparable basis. Overall, the US investment business continued to produce superior relative performance for its clients. Assets managed for institutional clients represented approximately 89% of funds under management at the end of 2002. Of these separate account strategies, the majority outperformed their benchmarks, with more than 80% of assets outperforming their respective benchmarks for three and five-year periods on an asset-weighted basis. Mutual fund assets, excluding sub-advised funds, represented approximately 11% of funds under management. On an asset-weighted basis, the four and five star-rated funds managed by the Group's US asset management firms represented 58% of their total mutual fund assets rated by Morningstar. Business development The senior management team in Boston works closely with the firms on distribution initiatives, leveraging best practices and various value-added programmes for clients. Successful initiatives completed in 2002 included the expansion of the PBHG mutual fund platform, development of a comprehensive managed account strategy under the umbrella of Old Mutual Investment Partners, branding initiatives to better leverage the Old Mutual name in the USA, as well as growth in relationships with the Group's US life business. Outlook The diverse capabilities and product offerings of the Group's US asset management business place it in a strong position to benefit in most market conditions and dampen the impact of market downturns. The suite of investment products will continue to build on the strength of US asset management institutional capabilities, as well as selective retail growth opportunities. Enhancing distribution capabilities, together with superior investment performance relative to peer and benchmark, are the key elements of the Group's US asset management strategy for 2003. Old Mutual Asset Managers (US) (OMAM(US)) Financial and fund performance Operating profit from the affiliates within OMAM(US) was $47 million in 2002 compared to $55 million in 2001. Although OMAM(US) benefited from a market preference for fixed income products and value-style equity investments, the gains made by these products were more than offset by adverse market movements as well as the sale of NWQ. Funds under management at OMAM(US) were $70.9 billion at the end of 2002, a decrease of 8% from $76.7 billion at the end of 2001, which was mainly due to the sale of NWQ. OMAM(US) gathered significant net fund inflows of $7.6 billion during 2002, led by Dwight Asset Management and Clay Finlay, compared to net fund inflows of $6.9 billion in 2001, a year on year increase of 10%. Inflows were offset by negative market movements of $6.5 billion, or 9% of funds under management at the beginning of the year. These funds include $10.1 billion managed on behalf of the Group's US life business. As part of its strategy to expand distribution capabilities, OMAM(US) sold NWQ, a value-oriented equity fund manager with $6.9 billion of funds under management, to The John Nuveen Company Operating and Financial Review (continued) (Nuveen) for $120 million. As part of this transaction, a strategic alliance was formed to sub-advise future investment products sponsored and distributed by Nuveen, which should lead to additional revenues of $20 million. Business development OMAM(US)'s multi-style, multi-product offerings have potential attractions for other financial services organisations that have broad distribution, but need to supplement their existing product lines. To leverage its asset management capabilities, OMAM(US) has established a centralised marketing and service entity focused on managed or wrap accounts for external financial services firms. In addition, the Director of Sales, Marketing and Product Development works closely with affiliates to increase institutional distribution by focusing on the consultant community. Pilgrim Baxter & Associates Financial and fund performance Operating profit of $26 million from Pilgrim Baxter decreased by 38% from $42 million in 2001, primarily due to market-driven declines in growth-oriented investment products. Funds under management of $6.8 billion at the end of 2002 decreased 46% from $12.6 billion at the beginning of the year. Market declines reduced funds under management by $3.9 billion, or 31% of funds under management at the beginning of the year. The firm also experienced net fund outflows of $1.9 billion, or 15% of funds under management at the start of the year. In March 2002, the Group renegotiated terms to acquire the residual 20% revenue-share interest of Pilgrim Baxter through the payment of $175 million plus an earn-out over five years if profit growth exceeds 7.5% per annum. This restructuring strengthens the Group's position in the sizeable US retail asset management market and further aligns the Group's interests with those of Pilgrim Baxter in maximising future growth and profits. Business development In 2002, Pilgrim Baxter opened up its PBHG platform to include products offered by other affiliates of Old Mutual in order to create a best of class mutual fund platform. Pilgrim Baxter attracted total assets of $1.4 billion for these portfolios during 2002, gathered primarily in the PBHG IRA Capital Preservation Fund and the PBHG Clipper Focus Fund. Old Mutual Affiliates Financial and fund performance Operating profit from the firms that comprise Old Mutual Affiliates amounted to $69 million for 2002, compared to $70 million in 2001. After normalising the 2001 results for the impact of disposals in 2001, operating profit in 2002 has improved on 2001 by some 20%. Funds under management declined by 18% to $49.4 billion at the end of 2002, from $60.6 billion at the end of 2001. Divestitures of four affiliates accounted for $7.5 billion of this decline. Market-related declines reduced funds by $2.9 billion, with the remaining decline resulting from net fund outflows of $0.6 billion and the transfer of $0.2 billion of funds from US asset management to other areas of the Group. Operating and Financial Review (continued) Business development Throughout 2002, the senior management team in Boston worked with many of the Old Mutual Affiliates to restructure economic agreements in order better to align shareholder and management interests. Transactions with the firms that were targeted for disposal have either been completed, or are expected to be substantially complete by 31 March 2003. The resulting organisation will be better positioned to increase market share by leveraging the strength of its diverse asset mix, whilst benefiting from the power of the focused manufacturing capabilities of the affiliates. This sharpening of focus and aligning of interests are key to the future success of the Group's US asset management business. US LIFE ASSURANCE Financial performance Operating profit in 2002 of $124 million includes a full year contribution from Fidelity & Guaranty Life and compares favourably with $32 million (which excludes $13 million of transitional items related to the purchase of Fidelity & Guaranty Life) for the six months for which its results were consolidated in 2001. The Group's US life business saw unprecedented sales in 2002, totalling $4.0 billion (APE: $451 million). These levels reflected strong industry-wide sales of fixed annuities and also demonstrated US life's improved competitiveness. Taking advantage of US life's competitive positioning, the Group injected $313 million of capital to support the influx of profitable new business. This financial support enabled US life to expand profitably and preserve its relative rating position. At the end of 2002, A.M. Best confirmed its financial strength rating of 'A' for Fidelity & Guaranty Life. Value of new business after tax was $84 million, at a margin of 19%. The capital constraints impacting the industry, together with active management by Dwight Asset Management (Dwight), enabled US life to sell products at a return of capital of 12%. The increase in the margin reflects the lower discount rate used as a consequence of the fall in interest rates. The value of in-force business of $549 million in 2002 increased by 39% from $394 million in 2001. During the year, $3.3 billion of net policy cash inflows were invested with Dwight. Taking advantage of the synergies within the Group, a dynamic hedging mandate was awarded to another US asset management firm, Analytic Investors, and a bond lending programme was instituted with eSecLending. Funds under management now total $10.5 billion, an increase of 61% over last year. As part of the improved positioning of US life, Old Mutual is able to bring a more active investment management approach to the bond portfolio through Dwight's active investment process. Whilst, in common with other US life companies, various bond impairments and write-offs were suffered in 2002, US life was able to work closely with Dwight to manage these risks. Over 2002, net realised gains amounted to $44 million without impact on margins. Under US statutory accounting, not all these gains are eligible to be treated as capital and the impact of defaults and impairments on capital was $48 million. During 2002, an additional $30 million net of tax was recorded against goodwill arising on the acquisition of Fidelity & Guaranty Life. This adjustment reflects the revised estimate of costs involved in exiting an onerous contract, the liability for which was underprovided at the date of acquisition. Operating and Financial Review (continued) Business development Record sales in 2002 can be attributed to the competitive positioning of the business, the speed with which new products were delivered to the market, and the breadth of the distribution network through multiple channels, together with strong relationships with key distributors. The provision of capital by the Group to US life enabled it to thrive in a year that saw the position of some of its key competitors eroded due to capital constraints. Changes to support both agent and policyholder services took place during the year. An additional sales support centre was created in Lincoln, Nebraska, whilst life underwriting capacity was enhanced through the creation of a new underwriting facility. These steps form part of a transition that will be beneficial to US life's agents and to overall profitability. Outlook At the close of 2002, US interest rates fell to historically low levels and the yield curve flattened. These factors are expected to have a negative effect on the fixed annuity sector. This, along with the number of new competitors entering this sector from the ailing variable annuity sector, means that 2003 will be a challenging environment for selling US life's core products. In response to these challenges, US life has recently launched a new range of equity-linked annuity products that are designed to offer customers an attractive median between fixed and equity investments. Despite the broader product range, a lower level of sales is anticipated in 2003. UNITED KINGDOM & REST OF WORLD Operating losses, before long term investment return, from the Group's UK and Rest of World asset management and life assurance businesses were £1 million in 2002, compared to losses of £5 million in 2001. The Group's UK business has experienced significant change in 2002, with the continued re-engineering of Gerrard and the sale of three non-core businesses, GNI, Old Mutual Securities and King & Shaxson Bond Brokers. ASSET MANAGEMENT Private Client UK Financial and fund performance Gerrard's operating profit of £4 million in 2002 compares with a loss of £10 million in 2001, the latter including integration costs of £12 million. This was a positive result in the face of fierce bear market pressures. Significant cost savings more than offset the 18% reduction in revenue year on year compared to a fall in the FTSE 100 Index of 24% over the same period. The 2002 result includes one-off profits of £6 million following the sale of current investments, the proceeds of which have been used, in part, to fund restructuring costs of £5 million resulting from planned redundancies and branch closures. Fee revenues of £43 million reduced by 28% as a result of the market downturn and the transfer of some assets to Old Mutual Asset Managers (UK) (OMAM(UK)), and commission and other income of £70 million reduced by 10%. Adverse markets and the exit of unprofitable client relationships were largely responsible for the reduction in closing funds under management from £17.4 billion at 31 Operating and Financial Review (continued) December 2001 to £12.0 billion at 31 December 2002. Included in this reduction is £1.1 billion of funds transferred from Gerrard Investment Funds (GIF) to OMAM (UK) at the beginning of 2002. Business development Gerrard has undergone considerable structural change in 2002. Cost savings anticipated from integration have been realised, with back office operations restructured and positioned in low cost locations. The business has also undergone a branch rationalisation programme, which has reduced the number of offices from thirty-one to twenty. Employment-related costs have reduced by 20%, with headcount approaching 1,200 compared with 1,400 at the beginning of 2002. Outlook Gerrard will continue with its wealth management strategy by improving the investment choices and stockbroking services available to clients, and developing distribution through complementary financial planning and private banking offerings. Fund Management Financial and fund performance Operating losses from the Group's UK and Rest of World fund management businesses of £2 million compared to an operating profit of £6 million in 2001. Included in these results are OMAM(UK), Old Mutual Asset Managers (Bermuda) and GNI Fund Management (GNI FM). The decrease in operating profit contribution arose primarily from market-related declines in funds under management, and one-off costs of integrating the GIF business into OMAM(UK). OMAM(UK) - business development OMAM(UK) continued to make good progress during the year, particularly in the difficult market environment, and achieved net fund inflows of £82 million from external clients. OMAM(UK) launched the UK Select Mid Cap and Large Cap Funds in 2002, following the success of its Smaller Companies Fund launched in 2001. Between them, these three raised £156 million of new funds in 2002. OMAM(UK) also had considerable success with its Corporate Bond Fund, which raised £100 million of new funds during the year and has been top in its sector since its launch in 2000. Performance in the three equity funds mentioned above exceeded their respective index benchmarks, resulting in top decile performance relative to their peer group. During 2002, OMAM(UK) successfully integrated the retail fund business of GIF under its management and is currently in the process of rationalising the combined fund ranges of the two businesses. OMAM(UK) has significantly reduced its cost base and has shifted its sales focus away from advertising, brand building and promotion, and closer to the point of sale. GNI FM - business development Following the sale of GNI, GNI FM has restructured its business, including the purchase of a new risk management system, and now has a solid platform from which to build funds under management. Fund performance in 2002 was strong, with all products showing positive returns. Operating and Financial Review (continued) Other Financial Services Financial performance As part of the Group's strategic focus on asset gathering and asset management operations, the UK broking businesses of GNI, Old Mutual Securities (OMS) and King & Shaxson Bond Brokers were all sold in the second half of the year, for a total consideration of up to £114 million. The loss on these disposals totalled £61 million. These businesses contributed £2 million of operating profit in 2002, compared to £7 million in 2001. LIFE ASSURANCE Financial performance Operating losses in 2002, before long term investment return, from the Group's UK and Rest of World life businesses of £7 million was the same as in 2001. United Kingdom Selestia has made a positive impact on the market in its first year since launch and obtained a life company licence in May 2002. In November 2002, the company was awarded the Best Online Investment Provider award at the 2002 Incisive Media Online Finance Awards, which will further establish it as a leading IFA business solutions provider. Selestia achieved its plan to expand its IFA network in 2002 and will focus its efforts on generating substantial business volumes from those accounts in 2003. Rest of Africa Operating profit, before long term investment return, from the Group's Rest of Africa operations was £5 million in 2002, compared with £6 million in 2001. India The Group's 26% owned joint venture life assurance company in India, OM Kotak Mahindra, has continued to make satisfactory progress in 2002. OM Kotak Mahindra increased its agency force to approximately 3,500 agents in 2002 from 1,000 in 2001, expanded its product range and now operates a total of twenty-seven offices. Operating and Financial Review (continued) GROUP FINANCIAL REVIEW Operating profit and earnings per share The Group delivered solid results in 2002, despite turbulence in the equity markets and currency volatility. Significant movements in both the average and year end exchange rates impacted operating earnings and embedded value per share. Operating profit on ordinary activities before tax of £431 million in 2002, increased significantly from £81 million in 2001, the latter including goodwill impairment of £500 million. Basic earnings per share were 4.3p in 2002 compared with a loss per share of 7.4p in 2001. Operating profit(1) of £724 million decreased by 15% from £856 million in 2001. Operating earnings per share(1) were 11.3p compared with 12.1p (restated to reflect Financial Reporting Standard 19) in 2001. The weakening of the average Rand:Sterling exchange rate from R12.39 in 2001 to R15.79 in 2002 is the principal factor that adversely affected the Group's results, reducing operating earnings per share by 3.4p. The impact of the strong year end rate for the Rand benefited Sterling achieved profits shareholders' funds, although it has also generated translation losses in the Group's banking subsidiary, Nedcor. Achieved profits The Association of British Insurers (ABI) issued guidance for achieved profits reporting in December 2001. The Group has adopted achieved profits for supplementary reporting in these results, replacing the embedded value information provided in previous years. The basis of preparation and reporting within the primary financial statements, and the actuarial assumptions within the supplementary reporting for prior periods, are unchanged. The Group's achieved profits before tax and minority interests of £862 million decreased by 18% from the £1,048 million in 2001. Achieved profits per share of 14.1p declined from 15.4p. The achieved profits shareholders' funds of £3,426 million at 31 December 2002 increased by 12% during the year from £3,067 million at 31 December 2001. Embedded value (adjusted for market value uplift of listed subsidiaries) of £3,928 million at 31 December 2002 also increased by 12% from £3,522 million at 31 December 2001. The achieved profits for 2002 are presented in these results as supplementary information, commencing on page 45. Acquisitions Nedcor acquired BoE with effect from 2 July 2002. The total consideration of £485 million (R7.7 billion) was financed with cash of £391 million (R6.2 billion) and equity of £84 million (R1.3 billion), with additional costs directly associated with the acquisition of £10 million (R0.2 billion). After fair value and accounting policy alignment adjustments, goodwill arising on the acquisition of BoE was £214 million (R3.4 billion), giving a price to book ratio of approximately 1.8. Pre-tax integration costs of £14 million (R227 million) have been accounted for in the Group's profit and loss account for the year ended 31 December 2002. Disposals In the USA, the Group sold NWQ for cash proceeds of £77 million ($120 million) on 1 August 2002 and, in accordance with its planned disposal programme, a further four small US affiliates were Operating and Financial Review (continued) disposed of during 2002. The total consideration received was £125 million ($197 million), resulting in an after-tax loss on disposal of £3 million ($5 million). The disposal of a further two affiliates in 2003 has been announced. Although these sales were earnings dilutive, they strengthened the Group's capital position, allowing it to focus on core businesses. The Group also disposed of its non-core UK businesses of GNI, Old Mutual Securities and King & Shaxson Bond Brokers for a total cash consideration of £106 million. The consideration for the sale of Old Mutual Securities excludes a deferred amount of up to £8 million to be determined on an earn-out basis over three years. The loss on sale of these businesses totalled £61 million. In January 2002, the Group disposed of Old Mutual International (Isle of Man) Limited, an offshore life assurance business, for a cash consideration of £36 million, resulting in a profit on disposal of £20 million. Capital Shareholders' capital has been affected during the year by a number of factors. In May 2002, capital of £39 million was raised through an issue of new shares made at the same time as the St Paul group placed its shares in Old Mutual, acquired as part of the purchase of Fidelity & Guaranty Life. Secondly, shareholders' capital benefited by £457 million from a strengthening, from R17.43 to R13.81 between 31 December 2001 and 31 December 2002, in the Rand: Sterling exchange rate. The Group continues to manage its capital position prudently, ensuring that capital allocated to subsidiaries is strictly monitored. The Group has accessed debt and credit markets to secure an attractive funding structure with gearing (debt(2) over debt(2) plus equity shareholders' funds) at year end of 30%, an improvement over the 2001 year end level of 35%. The solvency ratios of the Group's key businesses are as follows: excess assets equivalent to 2.3 and 2.5 times statutory capital at its South African and US life businesses respectively; a capital adequacy ratio of 11.0% at Nedcor and a solvency margin in excess of 60% at Mutual & Federal. In all cases, these are comfortably above the minimum statutory requirements. At the end of 2002 a review was undertaken of the carrying value of the UK and US asset management businesses that were purchased in 2000. Despite the reduction in the levels of equity markets worldwide, the directors were satisfied that no further write-down of these assets was required. Debt and debt facilities During 2002, the Group continued to diversify its sources of funding and successfully launched its first Eurobond issue, raising €400 million. Its Euro commercial paper programme, rated P1 and F1 by Moody's Investor Service and Fitch Ratings respectively, was increased in size from £300 million to £600 million. In addition, the Group negotiated new committed syndicated and bilateral bank facilities totalling $660 million. These actions, together with existing internal resources, provided the Group with improved financial flexibility. Operating and Financial Review (continued) Foreign exchange Substantial proportions of the Group's operations are conducted in currencies other than Sterling. Where possible, the Group seeks to reduce its balance sheet exposure the by borrowing in appropriate currencies directly or through currency hedging transactions. This was the case with the Group's €400 million Eurobond issue, which was immediately swapped into a $349 million fixed rate debt liability. In total, 90% of the Group's debt is US Dollar denominated, which helps to hedge the Group's US Dollar assets. Taxation The Group's effective tax rate (based on the tax charge as a proportion of smoothed operating profit) of 26.9% represents a decrease from 29.2% (restated for the adoption of FRS 19) in 2001. The rate is 3% lower than the standard tax rate in the Group's primary business regions of 30%, mainly due to the continuing positive effect of low taxed income earned by the Group's businesses in South Africa. The rate also benefited from a reduction in Secondary Tax on Companies in South Africa. The Group expects the rate to trend upwards in the coming year, reflecting the impact of high US tax rates, additional South African Secondary Tax on Companies, and a reduction in Nedcor's proportion of low taxed income. Long term investment return In accordance with the UK ABI Statement of Recommended Practice and, having considered past experience and future expectations with regard to equity investment performance, the long term investment return rate assumption used in calculating the smoothed earnings of the Group's South African life and general insurance businesses for 2002 is unchanged at 14%. The return earned by assets, mainly bonds, backing the Group's US life business's liabilities has been smoothed with reference to the actual yield earned by the portfolio, which indicates a long term rate of return of 6.5%. Dividend The Board recommends a final dividend of 3.1p per share, which will bring the total dividend per share for the year to 4.8p. The proposed dividend is covered 2.4 times by operating earnings per share (2001: 2.5 times), reflecting the fall in operating earnings compared to the prior year. The dividend, which is subject to shareholder approval at the Annual General Meeting on 16 May 2003, will be paid on 30 May 2003 to shareholders on the register at the close of business on 22 April 2003 (the record date) for all the exchanges where Old Mutual plc's shares are listed. The local currency equivalents of the proposed dividend for shareholders on the South African, Malawi and Zimbabwe branch registers and the Namibian section of the principal register will be determined using exchange rates on 3 April 2003 and will be announced by the Company on 4 April 2003. The Company's shares will trade ex dividend on the African exchanges from the opening of business on 14 April 2003 and on the London Stock Exchange from the opening of business on 16 April 2003. Julian Roberts Group Finance Director 24 February 2003 The financial information in this document does not constitute the Company's statutory accounts for the year ended 31 December 2002 but is derived from those accounts. Statutory accounts for 2001 have been delivered to the Registrar of Companies, and those for 2002 will be delivered following the Company's Annual General Meeting. The auditors have reported on those accounts: their reports were unqualified and did not contain statements under Section 237 (2) or (3) of the Companies Act 1985. Summary Consolidated Profit and Loss Account for the year ended 31 December 2002 The following table summarises the Group's results reported in the profit and loss accounts. This summary does not form part of the statutory financial statements. The directors' view is that operating earnings per share derived from operating profit or loss based on a long term investment return and before goodwill amortisation and impairment, write-down of investment in Dimension Data Holdings plc and Nedcor restructuring and integration costs, provides a better indication of the underlying performance of the Group. £m Rm Notes Year to Year to Year to Year to 31 Dec 31 Dec 31 Dec 31 Dec 2002 2001 2002 2001 (Restated) (Restated) South Africa Technical result 208 249 3,283 3,085 Long term investment return 135 148 2,131 1,830 Life assurance 3(b)(iii)343 397 5,414 4,915 Asset management 3(c)(i) 28 37 441 458 Banking 3(d)(i) Acquired 32 - 503 - Continuing 133 290 2,102 3,593 General insurance 3(e)(i) 35 46 556 570 571 770 9,016 9,536 United States Life assurance 3(b)(iii)83 13 1,310 161 Asset management 3(c)(i) 95 116 1,500 1,437 178 129 2,810 1,598 United Kingdom and Rest of World Life assurance 3(b)(iii)(3) (2) (47) (25) Asset management 3(c)(i) 2 (3) 31 (38) Banking 3(d)(i) 56 79 884 979 55 74 868 916 804 973 12,694 12,050 Other shareholders' income / (expenses) 3(f) (22) (29) (347) (359) Debt service costs (58) (67) (916) (830) Write-down of strategic investments - (21) - (260) Operating profit based on a long term investment return before 724 856 11,431 10,601 goodwill amortisation and impairment, write-down of investment in Dimension Data Holdings plc and Nedcor restructuring and integration costs Goodwill amortisation and impairment (120) (632) (1,895) (7,832) Write-down of investment in Dimension Data Holdings plc 4 (68) (269) (1,080) (3,334) Nedcor restructuring and integration costs 3(d)(ii) (14) - (227) - Short term fluctuations in investment return (91) 126 (1,439) 1,561 Operating profit on ordinary activities before tax 431 81 6,790 996 Non-operating items 6(b) (6) - (88) - Profit on ordinary activities before tax 425 81 6,702 996 Tax on profit on ordinary activities 5(a) (224) (319) (3,535) (3,948) Profit / (loss) on ordinary activities after tax 201 (238) 3,167 (2,952) Minority interests (44) (26) (695) (322) Profit / (loss) for the financial year 157 (264) 2,472 (3,274) Dividends paid and proposed (176) (172) (2,556) (2,606) Retained loss for the financial year (19) (436) (84) (5,880) Earnings per share p c Operating earnings per share after tax and minority interests 2 11.3 12.1 179.0 149.1 based on a long term investment return before goodwill amortisation and impairment, write-down of investment in Dimension Data Holdings plc and Nedcor restructuring and integration costs Basic earnings / (loss) per share 2 4.3 (7.4) 67.4 (92.2) Diluted earnings / (loss) per share 2 4.3 (7.4) 67.4 (92.2) Dividend per share (Rand dividend per share indicative only for 4.8 4.8 69.6 72.3 2002) Weighted average number of shares - millions 3,670 3,550 3,670 3,550 Consolidated Statement of Total Recognised Gains and Losses for the year ended 31 December 2002 £m Rm Year to Year to Year to Year to 31 Dec 31 Dec 31 Dec 31 Dec 2002 2001 2002 2001 (Restated) (Restated) Proft / (loss) for the financial year 157 (264) 2,472 (3,274) Foreign exchange movements 295 (964) (5,110) 4,697 Total recognised gains and losses for the year 452 (1,228) (2,638) 1,423 Prior period adjustment (41) (503) Total recognised gains and losses recognised since last annual 411 (3,141) report Reconciliation of Movements in Consolidated Equity Shareholders' Funds for the year ended 31 December 2002 £m Rm Year Year to Year to Year to to 31 Dec 31 Dec 31 Dec 31 2001 2002 2001 Dec 2002 (Restated) (Restated) Total recognised gains and losses for the year 452 (1,228) (2,638) 1,423 Dividends paid and proposed (176) (172) (2,556) (2,606) 276 (1,400) (5,194) (1,183) Issue of new capital 39 - 619 - Issue of new capital in connection with the acquisition of Fidelity & - 203 - 2,690 Guaranty Life Shares issued under option schemes 1 5 16 61 Proceeds from sale of shares previously held to satisfy claims and - 3 - 37 errors on demutualisation Net increase / (decrease) in equity shareholders' funds 316 (1,189) (4,559) 1,605 Equity shareholders' funds at the beginning of the year 2,470 3,618 43,045 40,937 Change to shareholders' funds resulting from change in accounting - 41 - 503 policy Equity shareholders' funds at the end of the year 2,786 2,470 38,486 43,045 Consolidated Balance Sheet at 31 December 2002 £m Rm Notes At At At At 31 Dec 31 Dec 31 Dec 31 Dec 2002 2001 2002 2001 Intangible assets Goodwill 7 1,598 1,580 22,075 27,537 Insurance and other assets Investments Land and buildings 600 586 8,288 10,213 Other financial investments 18,902 16,714 261,114 291,301 19,502 17,300 269,402 301,514 Assets held to cover linked liabilities 4,317 4,415 59,635 76,947 3(h) 23,819 21,715 329,037 378,461 Reinsurers' share of technical provisions Provision for unearned premiums 21 9 290 157 Long term business provision 305 421 4,213 7,337 Claims outstanding 44 33 608 575 370 463 5,111 8,069 Debtors Debtors arising from direct insurance operations 179 147 2,472 2,562 Debtors arising from reinsurance operations 12 6 166 105 Other debtors 238 8,024 3,287 139,847 429 8,177 5,925 142,514 Other assets Tangible fixed assets 97 102 1,340 1,778 Cash at bank and in hand 565 475 7,805 8,279 Investment in own shares 115 85 1,589 1,481 Present value of acquired in-force business 255 325 3,523 5,664 Other assets 378 308 5,222 5,368 1,410 1,295 19,479 22,570 Prepayments and accrued income Accrued interest and rent 128 99 1,768 1,725 Deferred acquisition costs 284 66 3,924 1,150 Other prepayments and accrued income 153 100 2,114 1,743 565 265 7,806 4,618 Total insurance and other assets 26,593 31,915 367,358 556,232 Banking assets Cash and balances at central banks 1,202 630 16,607 10,980 Treasury bills and other eligible bills 1,085 653 14,987 11,372 Loans and advances to banks 1,228 649 16,963 11,313 Loans and advances to customers 12,854 7,797 177,566 135,884 Debt securities 1,061 725 14,647 12,648 Equity securities 965 225 13,331 3,921 Interest in associated undertakings 124 118 1,713 2,057 Tangible fixed assets 158 111 2,182 1,935 Land and buildings 131 80 1,806 1,392 Other assets 2,095 62 28,941 1,080 Prepayments and accrued income 474 259 6,548 4,517 Total banking assets 21,377 11,309 295,291 197,099 Total assets 49,568 44,804 684,724 780,868 Consolidated Balance Sheet at 31 December 2002 (continued) £m Rm Notes At At At At 31 Dec 31 Dec 31 Dec 31 Dec 2002 2001 2002 2001 Capital and reserves Called up share capital 378 374 5,222 6,517 Share premium account 552 516 7,625 8,993 Merger reserve 184 184 2,542 3,205 Profit and loss account 1,672 1,396 23,097 24,330 Equity shareholders' funds 2,786 2,470 38,486 43,045 Minority interests Equity 783 565 10,816 9,847 Non-equity 144 - 1,992 - 927 565 12,808 9,847 Subordinated liabilities 18 22 249 383 Insurance and other liabilities Technical provisions Provision for unearned premiums 79 54 1,091 941 Long term business provision 17,241 14,154 238,169 246,684 Claims outstanding 335 272 4,628 4,741 17,655 14,480 243,888 252,366 Technical provisions for linked liabilities 4,317 4,415 59,635 76,947 Provisions for other risks and charges 486 341 6,714 5,944 Creditors Creditors arising from direct insurance operations 326 401 4,503 6,989 Creditors arising from reinsurance operations 7 7 97 122 Other creditors including tax and social security 1,456 10,078 20,110 175,646 Amounts owed to credit institutions 8 767 897 10,596 15,633 Convertible loan stock 8(a)(i)404 439 5,581 7,651 2,960 11,822 40,887 206,041 Accruals and deferred income 184 234 2,542 4,079 Total insurance and other liabilities 25,602 31,292 353,666 545,377 Banking liabilities Deposits by banks 2,110 1,862 29,148 32,454 Customer accounts 12,070 6,802 166,735 118,550 Debt securities in issue 2,266 986 31,303 17,183 Other liabilities 3,149 501 43,487 8,729 Provisions for liabilities and charges 105 84 1,450 1,471 Subordinated liabilities 521 220 7,197 3,829 Convertible loan stock 8(a)(ii)14 - 195 - Total banking liabilities 20,235 10,455 279,515 182,216 Total liabilities 49,568 44,804 684,724 780,868 Memorandum items Commitments 754 431 10,415 7,514 Contingent liabilities 1,382 798 19,091 13,908 Consolidated Cash Flow Statement for the year ended 31 December 2002 £m Rm Year to Year to Year to Year to 31 Dec 31 Dec 31 Dec 31 Dec 2002 2001 2002 2001 Operating activities Net cash inflow from insurance and other operating activities 858 851 13,537 10,545 Net cash inflow from banking operating activities 349 13 5,510 163 Net cash inflow from operating activities 1,207 864 19,047 10,708 Net cash outflow from returns on investments and servicing of (93) (183) (1,468) (2,268) finance Total tax paid (132) (269) (2,084) (3,334) Net cash outflow from capital expenditure and financial investment (26) (152) (411) (1,884) Net cash outflow from acquisitions and disposals (160) (316) (2,526) (3,916) Equity dividends paid (175) (167) (2,763) (2,070) Net cash inflow / (outflow) before financing activities 621 (223) 9,795 (2,764) Net cash inflow from financing activities 260 676 4,108 8,377 Net cash inflow of the Group excluding long term business 881 453 13,903 5,613 Cash flows relating to insurance and other activities were invested as follows: Increase in cash holdings 41 63 647 781 Increase in net portfolio investments 483 543 7,631 6,729 524 606 8,278 7,510 Cash flows relating to banking activities were invested as follows: Increase / (decrease) in cash and balances at central banks 357 (153) 5,625 (1,897) Net cash inflow of the Group excluding long term business 881 453 13,903 5,613 The cash flows presented in this statement exclude all cash flows relating to policyholders' funds for the long term business. 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