Interim Results

Marks & Spencer PLC 7 November 2000 7 November 2000 Interim Results Announcement 26 weeks ended 30 September 2000 HIGHLIGHTS * Group sales were level with last year * Group profit before tax and exceptional items was £183.4 million (1999 - £192.8 million) * Interim dividend held at 3.7p STATEMENT BY LUC VANDEVELDE, CHAIRMAN AND CHIEF EXECUTIVE The organisation has changed enormously in the past 18 months. I am sure the major changes were right, indeed long overdue. However, with too much activity and not enough focus on results, the effect has been that the organisation has lost sight of some of the basics of retailing. We now must deliver on those basics, particularly in adult clothing: * better product and availability * improved store environment and visual merchandising * a more flexible supply chain There are no quick fixes. We are here to rebuild the business to create solid long-term shareholder value. FINANCIAL REVIEW UK Retail Turnover for the 26 weeks was similar to last year. Operating profit was down from £161.0 million last year to £124.7 million. The fall in profit is largely attributable to £28 million of one-off operating costs, referred to in September and described below. A sales analysis (including VAT), for the 26 weeks to 30 September and the 5 weeks current trading through to 4 November, is given below. 26 wks to 30/9 5 wks to 4/11 Actual Like-for-like* Actual Like-for-like* % v LY % v LY % v LY % v LY Clothing, Footwear and Gifts - -14.6 - -1.7 Home 13.0 - 7.6 - Total General -0.5 -3.1 -12.9 -15.7 Merchandise Food 2.6 1.1 5.8 4.6 Total 0.8 -1.2 -6.4 -8.4 *Like-for-like sales are estimated by comparing sales with new and developed stores excluded. The poor sales performance in the last five weeks has been distorted by a comparison to autumn 1999 when we undertook extensive price activity. This included a promotion when all menswear was reduced by 20%, and an 'Autumn Windfall' event during the last week of October. Together, these events generated an estimated £37 million additional sales. In order to protect margins, we decided not to repeat the same level of activity this autumn. Without the effect of the uplift on last year's figures, general merchandise sales would have been down approximately 5.4%, instead of the 12.9% reported. The decision not to repeat the extensive promotions clearly reduced sales, but the impact on profit was small. The weighted-average selling space increased by 2.2%. We opened three new stores in the autumn - Harborne (Birmingham) and Southgate (north London), both 10,000 sq ft food stores; and Southampton, a relocation to a 73,400 sq ft store, giving net extra selling space in Southampton of 30,900 sq ft. Within general merchandise overall, our volumes increased over the 6 months to the end of September by approximately 2.5%, and we reduced average selling prices by 3%. More recent trends during the month of September indicate price deflation pressures have eased. Within adult clothing, performance has varied across the Business Units. (i) Womenswear - For the first half, volumes increased but the average selling price declined by a similar amount, largely due a more significant summer sale promotion. The net effect was to deliver level sales with the comparable period last year. Customer reaction to some products has been excellent, but the pattern is not consistently represented across all categories (in particular, blouses and knitwear). (ii) Menswear - The menswear market as a whole is down some 3% on the year, and we have lost market share, but better buying has contributed to a significant improvement in the bought-in margin. (iii) Lingerie - We have been particularly affected by poor availability due to supply chain problems and overall sales have declined, despite favourable reaction to our new ranges. Sales have been stronger in the other general merchandise areas: (iv) Childrenswear - Despite particularly strong price competition in this market, we have held market share and improved margins. The breadth of our offer has been widened to include Nursery and Maternity products, which are currently in 24 stores. (v) Beauty - We are continuing to develop and grow this business, adding new products and designer ranges, including 400 new lines before Christmas. We are also adding our new 'Beauty Shop' scheme to 32 stores in time for Christmas. (vi) Home - Sales at the half year increased by approximately 13%. We continue to perform very well in this large and fragmented market, which has great potential for us. In general merchandise overall, we achieved a slight improvement in the net achieved margin, where the benefits achieved to date from better buying exceeded the higher costs of the summer sale. At the half year, Food sales improved by 2.6%, we maintained our market share, and we have since had a good start to the autumn season. Our rate of product innovation continues to be very strong (approximately 1200 new products a year), and we are focused increasingly on developing ranges which reflect emerging customer trends, for example Celebration, Health and Wellbeing and Food to Go. Food inflation was approximately 1%. At the half year, we had increased the net achieved margin by over 0.5% while controlling operating costs. For the second year, we have delivered an improvement in the operating margin at the same time as better sales. UK Retail operating expenses in the period increased by approximately 5.6%. The £28 million one-off elements of cost were due to: i. Additional marketing costs incurred for the relaunch of the brand; ii. Revenue costs associated with the 22 new concept stores that have opened since 30 September or are planned to open within the next week. Excluding these costs, the underlying increase in operating expenses in the first half was 2.6%. International We improved our International performance during the period. Sales have increased by 5.0%, and we have broken even at an operating profit level, compared to a loss of £20.1 million in the comparable period last year. We achieved a better performance in both Brooks Brothers and Kings Super Markets; we also benefited from recovery in the Far East, and delivered lower overall losses in Europe. Sales in Europe were level (+0.3%) overall, although trading in Germany and France remains difficult. The reduction in the operating loss from £17m to £ 11m is in part due to the closure of under-performing stores in the second half of last year, helped by stronger performance in the franchise operations. The currency impact of a strong Pound and Dollar, together with a weak Euro, increased reported sales by £13.9 million and improved the operating margin by £1.7 million. Financial Services We increased pre-tax profits within Financial Services by £2.8 million to £ 48.9 million for the half year. Following the acceptance of generic credit cards in stores, Financial Services has received a merchant service fee from UK Retail on Chargecard transactions. The interest rate reduction has made the M&S card more competitive and has kept outstanding customer balances stable at approximately £640 million. The cost to the Group of accepting generic cards has been some £16 million, with third party credit card charges of £4 million, and a directly attributable reduction in the profits of Financial Services of approximately £12 million. In our personal lending activities, increased bad debt provisions and the continuation of intense price competition for new business have led to a reduction in margins. Careful targeting and competitive rates have delivered a 22% growth in loan advances. We launched two new products towards the end of the period; a Mortgage Payment Protection Plan and a Home and Contents insurance offer. These have been well received, but neither is expected to contribute to profits this year. Our captive insurance company contributed 14% of Financial Services profit, compared to a break-even position last year. Capital Structure The Group balance sheet and cash position remains strong, with an ungeared retail position. We have shareholders' authority to repurchase up to 10% of our shares and the Board will be prepared to exercise this authority, subject to appropriate market conditions, in order to enhance shareholder value. KEY OPERATIONAL CHANGES Supply Chain As previously reported, we are moving to more flexible and cost effective general merchandise sourcing. The results of this will deliver the expected annualised savings of £400 million in 2002/03. This financial year, the savings will be at least the planned £120 million, the majority of which will be achieved in the second half. Lack of flexibility has been a major weakness within our supply chain. In the past, we bought stock to cover over 100% of budgeted sales well in advance of the season. We have now discontinued this practice. For spring 2001, while 50% of merchandise is core and therefore bought with long lead times, we will commit to approximately 40% of merchandise much closer to the season, and a further 10% will be bought within the season itself in response to emerging fashion trends. We will continue to increase the proportion of merchandise bought within season and will reduce long term stock commitments further. Product Appeal and Availability We are still working to improve the appeal of our clothing offer, particularly in womenswear and menswear. Following a thorough review, we have enhanced approximately one-fifth of our spring ranges in response to the lessons learned this season. This illustrates a greater degree of flexibility that we have had in the past. We are also working on a number of short term actions that will improve availability of fast selling merchandise in our stores during the critical weeks leading up to Christmas. Stores We recognise we need urgently to improve the environment in many of our stores. We are addressing this through the new concept store rollout. We are also applying the most effective low cost components of the new concept stores, such as stronger visual merchandising, throughout the chain. This will not compromise our longer-term rollout plans for new concept stores, but will ensure we benefit from the 'quick wins' available in the short and medium term. Our rollout of new concept stores remains on track. Of the 25 planned openings pre-Christmas, we currently have 16 trading with the remaining nine opening by mid-November. These represent approximately 16% of UK selling space and 19% of annualised UK sales. Footage and Formats We have not, in the past, been sufficiently disciplined in considering the productivity of existing footage. Good business practice will, in future, involve a regular review of our estate and use of space, including potential new formats and services. It is essential all footage delivers an adequate return on capital. In light of this, we have taken the decision to close six UK satellites (Bristol, Bromley, Edinburgh, Leeds, Norwich and Watford) and reduce footage in a further two (Bath and Derby), representing 170,000 sq ft in the first half of next financial year. We will upgrade the main stores in these centres, and there will be no redundancies, with all staff being re-deployed. For the full year, this action will generate an asset write-off charge of approximately £44 million. Christmas Trading Statement We will provide an update in late January on our trading performance over the Christmas period. Consolidated profit and loss account 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m Turnover (see note 2) 3,755.8 3,689.9 8,195.5 Operating profit (see note 3) Before exceptional operating charges 173.3 187.0 543.0 Exceptional operating charges (see note 4) - (24.7) (72.0) Total operating profit 173.3 162.3 471.0 Loss on termination of Canadian operation (see - (45.4) (45.4) note 5) Loss on sale of property and other fixed assets (3.7) (8.3) (22.3) (see note 6) Net interest income 10.1 5.8 14.2 Profit on ordinary activities before taxation 179.7 114.4 417.5 Analysed between Profit before tax and exceptional charges 183.4 192.8 557.2 Exceptional charges (3.7) (78.4) (139.7) Taxation on ordinary activities (see note 8) (55.7) (54.4) (158.2) Profit on ordinary activities after taxation 124.0 60.0 259.3 Minority interests (all equity) (0.4) 0.2 (0.6) Profit attributable to shareholders 123.6 60.2 258.7 Dividends (see note 10) (106.3) (106.3) (258.6) Retained profit/(loss) for the period 17.3 (46.1) 0.1 Earnings per share (see note 9) 4.3p 2.1p 9.0p Fully diluted earnings per share (see note 9) 4.3p 2.1p 9.0p Adjusted earnings per share (see note 9) 4.4p 4.7p 13.2p Fully diluted adjusted earnings per share (see 4.4p 4.7p 13.2p note 9) Dividend per share (see note 10) 3.7p 3.7p 9.0p Consolidated statement of total recognised gains and losses 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m Profit attributable to shareholders 123.6 60.2 258.7 Exchange differences on foreign currency 3.7 (10.4) (16.8) translation Unrealised surpluses on revaluation of investment - - properties* 3.0 Total recognised gains and losses relating to the 127.3 49.8 244.9 period * revalued annually in March. Notes 1. Basis of preparation The results for the first half of the financial year have not been audited and are prepared on the basis of the accounting policies set out in the Group's 2000 Annual Report and Financial Statements. The results for the year ended 31 March 2000 comprise store sales and related costs for the 53 weeks to 1 April 2000. The summary of results for the year ended 31 March 2000 does not constitute full financial statements within the meaning of s240 of the Companies Act 1985. The full financial statements for that year have been reported on by the Group's auditors and delivered to the Registrar of Companies. The audit report was unqualified and did not contain a statement under s237(2) or s237(3) of the Companies Act 1985. 2. Turnover Turnover (excluding sales taxes for International operations) is analysed as follows:- 26 weeks ended Year ended 30 Sept 25 Sept Inc/ 31 March 2000 1999 (Dec) 2000 £m £m % £m UK Retail (incl. VAT) Clothing, Footwear and Gifts 1,701.5 1,730.1 (1.7) 3,939.0 Home Furnishings 160.3 141.8 13.0 328.8 Foods 1,344.2 1,310.0 2.6 2,880.4 3,206.0 3,181.9 0.8 7,148.2 Less: United Kingdom VAT (290.1) (289.7) 0.1 (665.5) 2,915.9 2,892.2 0.8 6,482.7 Financial Services (UK) 180.6 169.7 6.4 364.6 International Retail Europe (excl. UK) 253.1 252.3 0.3 555.6 The Americas Brooks Brothers (incl. Japan) 204.0 174.9 16.6 395.5 Kings Super Markets 147.9 130.0 13.8 273.7 351.9 304.9 15.4 669.2 M&S Canada (see note 5) - 22.2 22.2 351.9 327.1 7.6 691.4 Far East 54.3 48.6 11.7 101.2 Total International (see note 7) 659.3 628.0 5.0 1,348.2 Total turnover 3,755.8 3,689.9 1.8 8,195.5 Turnover is analysed as follows:- Retailing 3,575.2 3,520.2 1.6 7,830.9 Financial Services 180.6 169.7 6.4 364.6 3,755.8 3,689.9 1.8 8,195.5 3. Operating profit Operating profit arises as follows:- 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m UK Retail Before exceptional operating charges 124.7 161.0 420.1 Less: exceptional operating charges (see note 4) - (16.0) (63.3) 124.7 145.0 356.8 Financial Services 48.9 46.1 115.9 International Retail Europe (excl. UK) (10.1) (16.5) (4.1) Less: pre-opening costs (0.7) (0.5) (2.0) (10.8) (17.0) (6.1) Less: exceptional operating charges (see note 4) - (8.7) (8.7) (10.8) (25.7) (14.8) The Americas Brooks Brothers (incl. Japan) 2.5 (5.1) 7.9 Kings Super Markets 4.9 4.5 11.1 Corporate Expenses - (0.5) (2.6) 7.4 (1.1) 16.4 M&S Canada (see note 5) - - - 7.4 (1.1) 16.4 Far East 3.1 (2.0) (3.3) Total International - analysed between: (Loss)/profit before exceptional operating charges (0.3) (20.1) 7.0 Exceptional operating charges (see note 4) - (8.7) (8.7) (0.3) (28.8) (1.7) Total operating profit 173.3 162.3 471.0 Analysis of operating profit Total operating profit before exceptional operating charges 173.3 187.0 543.0 Exceptional operating charges - (24.7) (72.0) 173.3 162.3 471.0 Retailing before exceptional operating charges 124.4 140.9 427.1 Exceptional operating charges - (24.7) (72.0) Retailing after exceptional operating charges 124.4 116.2 355.1 Financial Services 48.9 46.1 115.9 173.3 162.3 471.0 The geographical segments disclose turnover and operating profit by destination and reflect management responsibility. Operating profit for Financial Services includes £7.7m of merchant fee income (last half year £nil) arising on Marks and Spencer Chargecard transactions. This merchant fee is payable by UK Retail and has been deducted in arriving at UK Retail operating profit. 4. Exceptional operating charges 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m UK redundancy costs (i) - 16.0 63.3 European restructuring - 8.7 8.7 costs (ii) Total - 24.7 72.0 (i) The £63.3m charge in the year to 31 March 2000 (of which £16m related to the half year to 25 September 1999) was in respect of the restructuring of UK Retail into customer business units, the rationalisation of store management and the refocusing of existing store roles to customer facing activities, and the closure of two distribution centres. (ii) The European restructuring costs were in respect of store closures in France and Germany announced in the half year to 25 September 1999. 5. Loss on termination of Canadian operations The operations of Marks and Spencer Canada were closed during the first half of last year. The loss on closure of £45.4m consisted of net closure costs of £21.0m and goodwill of £24.4m. In the period prior to closure, Marks and Spencer Canada contributed £22.2m to turnover and £nil to operating profit. 6. (Loss)/profit on sale of fixed assets 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m Loss on sale of UK - - (16.1) investment properties (i) Loss on sale of European - (8.3) (8.3) stores (ii) (Loss)/profit on other (3.7) - 2.1 asset disposals Total (3.7) (8.3) (22.3) (i) The loss on sale of investment properties in the year to 31 March 2000 was in respect of the disposal of The Gyle shopping centre and a property in Newcastle. (ii) The loss on sale of property of £8.3m that arose in the half year to 25 September 1999 related to European store closures. Including the restructuring costs for that period of £8.7m disclosed in note 4(ii) above, this gave rise to a total closure cost of £17.0m. 7. Foreign Currencies The results of overseas subsidiaries have been translated using average rates of exchange ruling during the period. The movements in exchange rates used for translation, compared to the same period last year, have increased international sales (excluding Canada) by £13.9m and reduced the operating loss by £1.7m. When expressed at constant rates for translation, turnover increases on last year become: Turnover increase % As reported At constant rates Europe 0.3 5.8 The Americas Brooks Brothers (incl.Japan) 16.6 7.6 Kings Super Markets 13.8 6.3 Far East 11.7 7.1 Total International Retail excluding 8.8 6.5 Canada 8. Taxation The taxation charge for the 26 weeks ended 30 September 2000 is based on an estimated effective tax rate of 31.0% for the full year. Included in the charge for last half year is a credit of £4.8m which is attributable to exceptional charges (year to March 2000 £19.0m credit). 9. Earnings per share The calculation of earnings per ordinary share is based on earnings after tax and minority interests of £123.6m (last half year £60.2m), and on 2,874,622,000 ordinary shares (last half year 2,871,460,000), being the weighted average number of ordinary shares in issue during the period ended 30 September 2000. The weighted average number of ordinary shares used in the calculation of fully diluted earnings per ordinary share is 2,874,622,000 ordinary shares (last half year 2,879,110,000). An adjusted earnings per share figure has been calculated in addition to the earnings per share required by FRS 14 and is based on earnings excluding the effect of exceptional items. It has been calculated to allow the shareholders to gain a clearer understanding of the trading performance of the Group. Details of the adjusted earnings per share are set out below: 26 weeks Year ended ended 30 25 31 March Sept Sept 2000 1999 2000 Earnings per share 4.3 2.1 9.0 Exceptional - 1.0 1.8 restructuring costs (net of tax) * Loss on termination of - 1.6 1.6 Canadian operation (net of tax) Loss on disposal of 0.1 - 0.8 property Adjusted earnings per share 4.4 4.7 13.2 * Incorporates losses arising on the disposal of European properties disclosed in note 6 above. All other property losses are included under the heading 'loss on disposal of property'. The IIMR earnings per share is 4.4p (last half year 4.0p). Under this measure standard earnings are adjusted to eliminate certain capital items. 10. Dividend The directors have declared an interim dividend of 3.7p per share compared with 3.7p last half year. This results in an interim dividend of £106.3m (last half year £106.3m) which will be paid on 12 January 2001 to shareholders whose names are on the Register of Members at the close of business on 17 November 2000. The ordinary shares will become ex-dividend on 13 November 2000. Shareholders may choose to take this dividend in shares or in cash. 11. Date of approval The interim financial statements for the 26 weeks ended 30 September 2000 were approved by the Directors on 6 November 2000. Consolidated balance sheet As at As at As at 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m Fixed assets Goodwill 1.2 - 1.3 Tangible assets 4,281.5 4,522.6 4,242.1 Investments 66.9 55.7 55.0 4,349.6 4,578.3 4,298.4 Current assets Stocks 493.9 489.5 474.4 Debtors 2,620.7 2,424.3 2,555.2 Cash and investments 419.1 448.8 687.5 3,533.7 3,362.6 3,717.1 Current liabilities Creditors: amounts falling due within one year 2,012.0 2,173.3 2,162.8 Net current assets 1,521.7 1,189.3 1,554.3 Total assets less current liabilities 5,871.3 5,767.6 5,852.7 Creditors: amounts falling due after more than 820.4 791.7 804.3 one year Provisions for liabilities and charges 102.1 106.7 126.6 Net assets 4,948.8 4,869.2 4,921.8 Capital and reserves Called up share capital 719.3 717.9 718.6 Share premium account 374.3 362.7 369.4 Revaluation reserve 457.9 530.3 457.9 Profit and loss account 3,380.4 3,244.2 3,359.4 Shareholders' funds (all equity) 4,931.9 4,855.1 4,905.3 Minority interests (all equity) 16.9 14.1 16.5 Total capital employed 4,948.8 4,869.2 4,921.8 Reconciliation of movements in shareholders' funds As at As at As at 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m Profit attributable to shareholders 123.6 60.2 258.7 Dividends (106.3) (106.3) (258.6) 17.3 (46.1) 0.1 Other recognised gains and losses relating to 3.7 (10.4) (13.8) the period New share capital subscribed 5.6 4.4 11.8 Amounts added back to profit and loss account - (1.1) (1.1) reserve in respect of shares issued to QUEST Goodwill transferred to the profit and loss - 24.4 24.4 account in respect of the closure of Canada Net additions to shareholders' funds 26.6 (28.8) 21.4 Shareholders' funds at 1 April 4,905.3 4,883.9 4,883.9 Shareholders' funds at end of period 4,931.9 4,855.1 4,905.3 Consolidated cash flow statement 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m Operating activities Operating profit 173.3 162.3 471.0 Exceptional operating items - 24.7 72.0 Operating profit before exceptional items 173.3 187.0 543.0 Depreciation 132.5 125.1 261.6 Increase in working capital (see note (i)) (85.9) (8.1) (113.9) Net cash inflow before exceptional items 219.9 304.0 690.7 Exceptional operating cash outflow (23.8) (24.5) (49.2) Cash inflow from operating activities 196.1 279.5 641.5 Returns on investments and servicing of 11.7 9.6 15.2 finance Taxation (50.1) (30.5) (145.7) Capital expenditure and financial investment (122.2) (345.0) (167.0) (see note (ii)) Acquisitions and disposals (see note (iii)) (0.4) (18.4) (21.1) Equity dividends paid (152.3) (307.3) (413.5) Cash outflow before management of liquid (117.2) (412.1) (90.6) resources and financing Management of liquid resources 225.2 81.8 (162.5) Financing (see note (iv)) (127.2) 296.1 260.3 (Decrease) / increase in cash (19.2) (34.2) 7.2 Notes 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m (i) Increase in working capital (Increase)/decrease in stock (9.5) 23.6 40.3 Increase in customer advances (57.7) (76.5) (206.2) (Decrease)/increase in creditors (15.7) 36.5 51.1 Other working capital movements (3.0) 8.3 0.9 (85.9) (8.1) (113.9) (ii) Capital expenditure and financial investment Purchase of tangible fixed assets (114.8) (355.0) (447.5) Sale of tangible fixed assets 0.2 4.7 266.0 Net (purchase)/sale of fixed asset (7.6) 5.3 14.5 investments (122.2) (345.0) (167.0) (iii) Acquisitions and disposals Closure of Canadian operations (0.4) (13.5) (15.4) Repayment of loan by joint venture - 0.5 0.5 Acquisition of minority interest - (5.4) (6.2) (0.4) (18.4) (21.1) (iv) Financing Debt financing as shown in movement of (127.2) 292.7 250.9 net debt Shares issued under employees' share - 3.4 9.4 schemes (127.2) 296.1 260.3 Reconciliation of net cash flow to movement in net debt 26 weeks ended Year ended 30 Sept 25 Sept 31 March 2000 1999 2000 £m £m £m (Decrease)/increase in cash (19.2) (34.2) 7.2 Cash (inflow)/outflow from (decrease)/increase (225.2) (81.8) 162.5 in liquid resources Cash outflow/(inflow) from decrease/(increase) 127.2 (292.7) (250.9) in debt financing (see note (iv)) Exchange movements 2.8 4.8 11.4 Movement in net debt (114.4) (403.9) (69.8) Net debt at beginning of the period (1,251.4) (1,181.6) (1,181.6) Net debt at end of the period (1,365.8) (1,585.5) (1,251.4)
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