Appointment of Group Director of E-Commerce

Inchcape PLC 10 March 2000 Inchcape strengthens focus on e-commerce Inchcape, the international automotive services group, has further strengthened its focus on e-commerce development with the appointment of Kevin Turnbull to the new position of Group Director of E-Commerce. Mr Turnbull continues in his current role as Chief Executive Officer of Autobytel UK, but, in addition, will be responsible for developing Inchcape's overall e-commerce strategy and implementing it throughout the Group. Meanwhile, David Green has been appointed Chief Operating Officer of Autobytel UK, taking over day-to-day management of the business from Mr Turnbull. Peter Johnson, Inchcape Group Chief Executive, said: 'E-commerce is a fundamental part of our future strategy, and these appointments underline the importance we attach to this area of our business. We are already establishing ourselves as a leader in automotive e-commerce through our involvement with Autobytel in the US, UK and Continental Europe, and we are committed to remaining at the forefront of developments in this exciting, fast-moving area.' Kevin Turnbull joined Autobytel UK in February 1998 as Chief Executive Officer, bringing with him over 20 years' experience in the European automotive industry, including a 14-year stint with Ford in a number of management positions. Subsequently, he was a member of the senior management team responsible for the formation of Nissan Motors Great Britain. Immediately prior to joining Autobytel UK, Mr Turnbull helped engineer the highly successful start-up and flotation of vehicle technology company TOAD plc. David Green joins Autobytel UK from Daihatsu (UK) Limited, where he was Managing Director until Inchcape sold the company on 29 February 2000. He has worked for Inchcape for eight years, holding senior management roles in the Group's former Marketing business in the Middle East before moving into the automotive operations. Prior to joining Daihatsu (UK), Mr Green was extensively involved in development work on e-commerce and other new business initiatives. Recognising that e-commerce would have a significant impact on automotive distribution, Inchcape established a strategic partnership with US-based Autobytel.com, the world's premier on-line automotive purchasing service, in 1997. On 30 April 1999, Inchcape launched its wholly owned subsidiary, Autobytel UK, which has an exclusive 20-year licence to develop the brand in the United Kingdom. Autobytel is now expanding into Continental Europe, with Inchcape investing US$10 million for a 7.3% interest in Autobytel Europe, which was established in January 2000. Peter Johnson said the consumer response in the UK to this new retailing channel had been very encouraging. To date, the site has attracted 1.8 million 'unique visitors'. In addition, it has generated 22,000 purchase requests, with 3,000 converted into sales; provided £3 million of finance to online customers; and received 23,000 insurance applications. 'In the year ahead, we will be increasing our investment in Autobytel UK to further develop its market leading position and introduce additional products to our fast growing customer database. On a broader international scale, we are looking at other market opportunities for e-commerce services, and exploring in our traditional businesses ways of utilising e-commerce to further improve customer communications and service,' Mr Johnson added. Inchcape operates in more than 20 international markets, representing many of the world's leading car manufacturers. The Group's activities include import and distribution; retail of new and used cars; e-commerce; and financial services, including consumer and dealer finance, insurance and leasing. Issued by and Inchcape plc enquiries to: Group Communications Director Stephen Clark 020 7546 8250 Head of Investor Relations Bridget Gander 020 7546 8394 Autobytel UK Head of Marketing Suzanne Butler 0411 85 0505 Drum PR Consultancy Amy Miller/Diana Harris 020 7583 1928

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