Idox partners with Capita

RNS Number : 6217A

IDOX PLC

03 February 2011

 



3 February 2011

IDOX plc

Idox partners with Capita to offer document management solutions to local authorities

Shared documents needed for shared services

IDOX plc (AIM: IDOX, 'IDOX' or the 'Group'), the provider of information and workflow management solutions, today announces its partnership with Capita Software Services. 

This latest addition to Capita Software Services' range of partners offers a greater choice to for local authorities to deploy electronic document management (EDM) systems in individual departments or authority-wide.

Research has shown that nearly three quarters of local authority financial directors are investigating shared services arrangements or an outsourcing approach¹. A key part of maximising the operational efficiency of shared services, however, is the ability to store live documents centrally and share them electronically between a variety of front and back office teams.  

The use of an EDM will increase customers' speed of access to files as they are held electronically on a secure central repository. It also reduces the time spent on filing and retrieving documents and increases office floor space by removing the reliance on paper-based files.

"Our revenues and benefits customers have seen the difference that a document management system can make in improving efficiency, with one unitary authority improving efficiency and cutting costs by 30 per cent," said Richard Kellett-Clarke, Chief Executive of IDOX. "Joining forces with Capita will enable more departments within local authorities and shared services arrangements to benefit from the efficiency savings that EDM systems can deliver."

"Our partnership has the flexibility to cater for any requirement," said Paul Millard, operations director, Capita Software Services. "We can either support customers in single departmental implementations, such as a revenues and benefits platform, or in authority-wide transformations. As local authorities look towards shared services arrangements as a way to manage the financial settlements outlined by the government, efficient accessibility of documents across multiple departments, multiple locations or even mobile workers will become a big consideration."

¹ http://www.localis.org.uk/article/775/75-Of-Council-FDs-Looking-To-Implement-Shared-Services-Or-Outsource.htm 

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For further information please contact:

IDOX
College Hill - Kay Larsen	0207 457 2052
Capita
Press Office	0207 654 2399

About IDOX plc

IDOX plc is a supplier of software solutions and services to the UK public sector and increasingly to the wider corporate sector. It is the leading applications provider to local government for core functions relating to land, people and property, such as its market leading planning systems and election management software. Over 90% of UK local authorities are now customers.

The Group provides public sector organisations with tools to manage information and knowledge, documents and content, business processes and workflow as well as connecting directly with the citizen via the web.

These capabilities have been recently extended via the acquisition of McLaren Software into the related area of engineering document management and control applications, serving many leading international companies in industries such as oil & gas, mining, utilities, pharmaceuticals and transportation.

IDOX also supplies decision support content and additional specialist services via the IDOX Information Solutions business, as well as transforming approaches to knowledge and content management via consultancy and training in the UK and internationally.

In addition, it provides these specialist skills to customers through its TFPL branded recruitment division.

For more information see www.idoxplc.com

Capita Software Services attributes its position as the leading supplier of software solutions to the public sector and housing marketplace, to its strong partnership approach. It works closely with customers to provide tailored systems in the disciplines of customer services, mobile technology, payment collection, income management, integrated housing management, revenues and benefits processing and services and policy training. Capita Software Services' customers benefit from a bespoke service, helping them to streamline their processes and deliver a high performance citizen-centric service

As a division of The Capita Group Plc, the company has experienced strong and consistent growth since its inception in 1994 and works with over 70 per cent of local authorities in the UK. Further information on Capita Software Services can be found at: www.capita-software.co.uk 

The Capita Group Plc is the UK's leading provider of BPO and integrated professional support service solutions. With 36,800 people at more than 250 sites, including 60 business centres across the UK, Ireland, the Channel Islands and India, the Capita Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2009 of £2,687 million. Further information on The Capita Group Plc can be found at: www.capita.co.uk

 

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