Household Int. Inc 8-K

HSBC Holdings PLC 16 November 2004 The following is a Current Report on Form 8-K containing selected financial information for the quarter ended 30 September 2004 filed with the United States Securities and Exchange Commission by Household International, Inc., a subsidiary of HSBC Holdings plc. Copies of the Form 8-K are available on Household International, Inc.'s website at www.Household.com and on the SEC website at www.sec.gov. ================================================================================ FORM 8-K UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ----------------- FORM 8-K Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934 Date of Report: November 11, 2004 ----------------- HOUSEHOLD INTERNATIONAL, INC. (Exact name of registrant as specified in its charter) Delaware 1-8198 86-1052062 (State of incorporation) (Commission File Number) (IRS Employer Identification Number) 2700 Sanders Road, Prospect Heights, Illinois 60070 (Address of principal executive offices) (Zip Code) (847) 564-5000 Registrant's telephone number, including area code Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below): (_) Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) (_) Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) (_) Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) (_) Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) ================================================================================ Item 2.02. Results of Operations and Financial Condition Financial supplement pertaining to the financial results of Household International, Inc., for the quarter and nine months ended September 30, 2004. The information shall not be deemed "filed" for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the Exchange Act), or otherwise incorporated by reference into any filing pursuant to the Securities Act of 1933, as amended, or the Exchange Act except as otherwise expressly stated in such a filing. Item 9.01. Financial Statements, Pro Forma Financial Information and Exhibits (a) Financial statements of businesses acquired. Not applicable. (b) Pro forma financial information. Not applicable. (c) Exhibits. No. Exhibit --- ------- 99 Quarterly Financial Supplement for the quarter ended September 30, 2004. SIGNATURE Pursuant to the requirement of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. HOUSEHOLD INTERNATIONAL, INC. (Registrant) By: /s/ PATRICK D. SCHWARTZ ----------------------------- Patrick D. Schwartz Vice President-Deputy General Counsel-Corporate Dated: November 12, 2004 Exhibit 99 (LOGO) HOUSEHOLD Quarterly Financial Supplement--September 30, 2004 Index Page No. ----- -------- Basis of Reporting.................................................... 2 Consolidated Statements of Income--Owned Basis: Three Months....................................................... 4 Nine Months........................................................ 6 Receivables Analysis.................................................. 8 Financial Highlights--Managed Basis: Three Months....................................................... 9 Nine Months........................................................ 10 Credit Quality/Credit Loss Reserves--Managed Basis.................... 11 Reconciliations to GAAP Financial Measures: Revenues, Average Interest-Earning Assets and Net Interest Income: Three Months................................................... 12 Nine Months.................................................... 13 Selected Financial Ratios.......................................... 14 Credit Quality/Credit Loss Reserves: Two-Months-and-Over Contractual Delinquency.................... 15 Quarter-to-Date Charge-offs, Net of Recoveries................. 15 Real Estate Charge-offs and REO Expense........................ 17 Credit Loss Reserves........................................... 18 Nonperforming Assets........................................... 19 1 Household International, Inc. -------------------------------------------------------------------------------- Basis of Reporting Non-GAAP Financial Measures This Quarterly Financial Supplement includes financial information which is presented on a non-GAAP basis as discussed below. Information included in this Quarterly Financial Supplement is intended to supplement and should not be considered a substitute for owned basis reporting. This Quarterly Financial Supplement should be read in conjunction with the owned basis information reported in our Quarterly Reports on Form 10-Q. See "Reconciliations to GAAP Financial Measures" for quantitative reconciliations of non-GAAP financial information to the equivalent owned basis GAAP financial information. Managed basis reporting We monitor our operations and evaluate trends on a managed basis (a non-GAAP financial measure), which assumes that securitized receivables have not been sold and are still on our balance sheet. We manage and evaluate our operations on a managed basis because the receivables that we securitize are subjected to underwriting standards comparable to our owned portfolio, are serviced by operating personnel without regard to ownership and result in a similar credit loss exposure for us. In addition, we fund our operations, review our operating results, and make decisions about allocating resources such as employees and capital on a managed basis. When reporting on a managed basis, net interest income, provision for credit losses and fee income related to receivables securitized are reclassified from securitization revenue in our owned statements of income into the appropriate caption. Additionally, charge-off and delinquency associated with these receivables are included in our managed basis credit quality statistics. Debt analysts, rating agencies and others also evaluate our operations on a managed basis for the reasons discussed above and have historically requested managed basis information from us. We believe that managed basis information enables investors and other interested parties to better understand the performance and quality of our entire managed loan portfolio and is important to understanding the quality of originations and the related credit risk inherent in our owned and securitized portfolios. As the level of our securitized receivables falls over time, managed basis and owned basis results will eventually converge, and we will only report owned basis results. Operating results, percentages and ratios Certain percentages and ratios have been presented on an operating basis and have been calculated using "operating net income", a non-GAAP financial measure. "Operating net income" is net income excluding $167 million, after-tax, of HSBC acquisition related costs and other merger related items incurred by Household in the first quarter of 2003. This nonrecurring item is also excluded in calculating our operating basis efficiency ratios. We believe that excluding this nonrecurring item helps readers of our financial statements to better understand the results and trends of our underlying business. A reconciliation of net income to operating net income follows: Three Months Ended Nine Months Ended ----------------------- ----------------- 9/30/04 6/30/04 9/30/03 9/30/04 9/30/03 ------- ------- ------- ------- ------- ($ millions) Net income................................................... $322 $395 $472 $1,198 $1,091 HSBC acquisition related costs and other merger related items incurred by Household, after-tax........................... -- -- -- -- 167 ---- ---- ---- ------ ------ Operating net income......................................... $322 $395 $472 $1,198 $1,258 ==== ==== ==== ====== ====== 2 Household International, Inc. -------------------------------------------------------------------------------- Predecessor and Successor Periods Household's acquisition by HSBC on March 28, 2003 has resulted in a new basis of accounting reflecting the fair value of our assets and liabilities for the "successor" period beginning March 29, 2003. Information for all "predecessor" periods prior to the merger are presented using our historical basis of accounting, which impacts comparability with the "successor" period beginning March 29, 2003. To assist in the comparability of our financial results and to make it easier to discuss and understand our results of operations, this Quarterly Financial Supplement combines the "predecessor" period (January 1 to March 28, 2003) with the "successor" period (March 29 to September 30, 2003) to present "combined" results for the nine months ended September 30, 2003. Reclassifications Certain reclassifications have been made to prior period amounts to conform to the current period presentation. Immaterial adjustments have been made to decrease finance income and increase securitization revenue as reported in prior periods. These adjustments reflect corrections after discovery of a system programming error in the posting of finance income between owned receivables and receivables serviced with limited recourse. Reported net income for all prior periods was not affected. 3 Household International, Inc. -------------------------------------------------------------------------------- Consolidated Statements of Income--Owned Basis Three Months % Change Three Months Ended from Prior ----------------------- ------------- 9/30/04 6/30/04 9/30/03 Qtr. Year ------- ------- ------- ----- ----- (dollars are in millions) Finance and other interest income.................... $2,779 $2,637 $2,571 5.4% 8.1% Interest expense..................................... 744 640 557 16.3 33.6 ------ ------ ------ ----- ----- Net interest income.................................. 2,035 1,997 2,014 1.9 1.0 Provision for credit losses.......................... 1,123 997 1,001 12.6 12.2 ------ ------ ------ ----- ----- Net interest income after provision for credit losses 912 1,000 1,013 (8.8) (10.0) ------ ------ ------ ----- ----- Other revenues: Securitization revenue............................ 267 266 387 .4 (31.0) Insurance revenue................................. 203 204 193 (.5) 5.2 Investment income................................. 36 30 37 20.0 (2.7) Fee income........................................ 302 242 266 24.8 13.5 Other income...................................... 161 184 68 (12.5) 100+ ------ ------ ------ ----- ----- Total other revenues................................. 969 926 951 4.6 1.9 ------ ------ ------ ----- ----- Costs and expenses: Salaries and fringe benefits...................... 472 457 493 3.3 (4.3) Sales incentives.................................. 91 90 77 1.1 18.2 Occupancy and equipment expenses.................. 77 77 95 -- (18.9) Other marketing expenses.......................... 174 131 128 32.8 35.9 Other servicing and administrative expenses....... 235 198 282 18.7 (16.7) Support services from affiliates.................. 183 196 -- (6.6) 100.0 Amortization of acquired intangibles.............. 83 79 82 5.1 1.2 Policyholders' benefits........................... 93 93 95 -- (2.1) ------ ------ ------ ----- ----- Total costs and expenses............................. 1,408 1,321 1,252 6.6 12.5 ------ ------ ------ ----- ----- Income before income tax expense..................... 473 605 712 (21.8) (33.6) Income tax expense................................... 151 210 240 (28.1) (37.1) ------ ------ ------ ----- ----- Net income........................................... $ 322 $ 395 $ 472 (18.5)% (31.8)% ====== ====== ====== ===== ===== 4 Household International, Inc. -------------------------------------------------------------------------------- Consolidated Statements of Income--Owned Basis Securitization Revenue Three Months Ended ----------------------- 9/30/04 6/30/04 9/30/03 ------- ------- ------- (in millions) Net initial gains.................. $ -- $ 22 $ 25 Net replenishment gains............ 112 113 138 Servicing revenue and excess spread 155 131 224 ---- ---- ---- Total.............................. $267 $266 $387 ==== ==== ==== Receivables Securitized Three Months Ended ----------------------- 9/30/04 6/30/04 9/30/03 ------- ------- ------- (in millions) Auto finance............ $ -- $300 $ -- MasterCard/Visa(1)...... -- 500 350 Private label........... -- 190 -- Personal non-credit card -- -- 885 ----- ---- ------ Total................... $ -- $990 $1,235 ===== ==== ====== -------- (1) MasterCard and Visa are registered trademarks of MasterCard International, Incorporated and VISA USA Inc., respectively. 5 Household International, Inc. -------------------------------------------------------------------------------- Consolidated Statements of Income--Owned Basis Nine Months Nine Months Ended ------------------------- 9/30/04 9/30/03(1) % Change ------- ---------- -------- (dollars are in millions) Finance and other interest income....................... $7,945 $7,616 4.3% Interest expense........................................ 2,021 2,027 (.3) ------ ------ ------ Net interest income..................................... 5,924 5,589 6.0 Provision for credit losses............................. 3,048 3,050 (.1) ------ ------ ------ Net interest income after provision for credit losses... 2,876 2,539 13.3 ------ ------ ------ Other revenues: Securitization revenue............................... 881 1,114 (20.9) Insurance revenue.................................... 618 553 11.8 Investment income.................................... 107 151 (29.1) Fee income........................................... 808 783 3.2 Other income......................................... 650 484 34.3 ------ ------ ------ Total other revenues.................................... 3,064 3,085 (.7) ------ ------ ------ Costs and expenses: Salaries and fringe benefits......................... 1,415 1,490 (5.0) Sales incentives..................................... 260 199 30.7 Occupancy and equipment expenses..................... 237 297 (20.2) Other marketing expenses............................. 437 407 7.4 Other servicing and administrative expenses.......... 659 869 (24.2) Support services from affiliates..................... 556 -- 100.0 Amortization of acquired intangibles................. 278 175 58.9 Policyholders' benefits.............................. 299 287 4.2 HSBC acquisition related costs incurred by Household. -- 198 (100.0) ------ ------ ------ Total costs and expenses................................ 4,141 3,922 5.6 ------ ------ ------ Income before income tax expense........................ 1,799 1,702 5.7 Income tax expense...................................... 601 611 (1.6) ------ ------ ------ Net income.............................................. $1,198 $1,091 9.8% ====== ====== ====== HSBC acquisition related costs incurred by Household.... -- 167 (100.0) ------ ------ ------ Operating net income(2)................................. $1,198 $1,258 (4.8)% ====== ====== ====== (1) To assist in the comparability of our financial results, the "predecessor" period (January 1 to March 28, 2003) has been combined with the "successor" period (March 29 to September 30, 2003) to present "combined" results for the nine months ended September 30, 2003. See "Basis of Reporting" for additional information regarding the "successor" period and "predecessor" period. (2) Operating net income is a non-GAAP financial measure which is provided for comparison of our operating trends and should be read in conjunction with our owned basis GAAP financial information. See "Basis of Reporting" for a discussion on the use of non-GAAP financial information and "Reconciliations to GAAP Financial Measures" for quantitative reconciliations to the equivalent GAAP basis financial measure. 6 Household International, Inc. -------------------------------------------------------------------------------- Consolidated Statements of Income--Owned Basis Securitization Revenue Nine Months Ended ------------------ 9/30/04 9/30/03(1) ------- ---------- (in millions) Net initial gains.................. $ 25 $ 92 Net replenishment gains............ 344 410 Servicing revenue and excess spread 512 612 ---- ------ Total.............................. $881 $1,114 ==== ====== Receivables Securitized Nine Months Ended ------------------ 9/30/04 9/30/03(1) ------- ---------- (in millions) Auto finance............ $ -- $1,007 MasterCard/Visa......... 550 670 Private label........... 190 250 Personal non-credit card -- 1,700 ---- ------ Total................... $740 $3,627 ==== ====== (1) To assist in the comparability of our financial results, the "predecessor" period (January 1 to March 28, 2003) has been combined with the "successor" period (March 29 to September 30, 2003) to present "combined" results for the nine months ended September 30, 2003. See "Basis of Reporting" for additional information regarding the "successor" period and "predecessor" period. (2) Operating net income is a non-GAAP financial measure which is provided for comparison of our operating trends and should be read in conjunction with our owned basis GAAP financial information. See "Basis of Reporting" for a discussion on the use of non-GAAP financial information and "Reconciliations to GAAP Financial Measures" for quantitative reconciliations to the equivalent GAAP basis financial measure. 7 Household International, Inc. -------------------------------------------------------------------------------- Receivables Analysis End-of-Period Receivables % Change from Prior ------------ 9/30/04 6/30/04 9/30/03 Qtr. Year -------- -------- -------- ----- ----- (dollars are in millions) Owned receivables: Real estate secured(1)....................... $ 58,726 $ 56,033 $ 52,769 4.8% 11.3% Auto finance................................. 6,823 5,459 3,701 25.0 84.4 MasterCard/Visa.............................. 11,666 10,816 9,892 7.9 17.9 Private label................................ 14,000 12,759 12,407 9.7 12.8 Personal non-credit card..................... 14,888 14,019 13,850 6.2 7.5 Commercial and other......................... 334 346 409 (3.5) (18.3) -------- -------- -------- ----- ----- Total owned receivables......................... 106,437 99,432 93,028 7.0 14.4 -------- -------- -------- ----- ----- Receivables serviced with limited recourse: Real estate secured.......................... 165 176 214 (6.3) (22.9) Auto finance................................. 3,060 3,877 4,700 (21.1) (34.9) MasterCard/Visa.............................. 8,843 9,345 9,927 (5.4) (10.9) Private label................................ 3,921 4,723 4,261 (17.0) (8.0) Personal non-credit card..................... 4,186 4,715 5,007 (11.2) (16.4) -------- -------- -------- ----- ----- Total receivables serviced with limited recourse 20,175 22,836 24,109 (11.7) (16.3) -------- -------- -------- ----- ----- Managed receivables: (2) Real estate secured.......................... 58,891 56,209 52,983 4.8 11.2 Auto finance................................. 9,883 9,336 8,401 5.9 17.6 MasterCard/Visa.............................. 20,509 20,161 19,819 1.7 3.5 Private label................................ 17,921 17,482 16,668 2.5 7.5 Personal non-credit card(3).................. 19,074 18,734 18,857 1.8 1.2 Commercial and other......................... 334 346 409 (3.5) (18.3) -------- -------- -------- ----- ----- Total managed receivables....................... $126,612 $122,268 $117,137 3.6% 8.1% ======== ======== ======== ===== ===== -------- (1) Real estate secured receivable levels reflect sales to HSBC Bank USA, N.A. of $.9 billion on March 31, 2004 and $2.8 billion on December 31, 2003. (2) Managed basis reporting is a non-GAAP financial measure. See "Basis of Reporting" for a discussion on the use of non-GAAP financial information. (3) Personal non-credit card receivables are comprised of the following: 9/30/04 6/30/04 9/30/03 ------- ------- ------- (in millions) Domestic personal unsecured.. $10,054 $ 9,788 $10,046 Union Plus personal unsecured 510 576 755 Personal homeowner loans..... 4,587 4,555 4,692 Foreign unsecured............ 3,923 3,815 3,364 ------- ------- ------- Total........................ $19,074 $18,734 $18,857 ======= ======= ======= 8 Household International, Inc. -------------------------------------------------------------------------------- Financial Highlights--Managed Basis(1) Revenues, Average Interest-Earning Assets and Net Interest Income Three Months % Change Three Months Ended from Prior ------------------------------------------------- ------------- 9/30/04 (2) 6/30/04 (2) 9/30/03 (2) Qtr. Year -------- ----- -------- ----- -------- ----- ----- ----- (dollars are in millions) Finance and other interest income........................ $ 3,494 10.79% $ 3,417 10.95% $ 3,419 11.43% 2.3% 2.2% Interest expense................ 877 2.71 768 2.46 690 2.31 14.2 27.1 -------- ----- -------- ----- -------- ----- ----- ----- Net interest income............. 2,617 8.08% 2,649 8.49% 2,729 9.12% (1.2) (4.1) Provision for credit losses..... 891 1,145 1,421 (22.2) (37.3) -------- -------- -------- ----- ----- Net interest income after provision for credit losses... $ 1,726 $ 1,504 $ 1,308 14.8% 32.0% ======== ======== ======== ===== ===== Other revenues: Insurance revenue............ $ 203 $ 204 $ 193 (.5)% 5.2% Investment income............ 36 30 37 20.0 (2.7) Fee income................... 497 440 458 13.0 8.5 Securitization revenue....... (742) (436) (100) 70.2 100+ Other income................. 161 184 68 (12.5) 100+ -------- -------- -------- ----- ----- Total other revenues............ $ 155 $ 422 $ 656 (63.3)% (76.4)% ======== ======== ======== ===== ===== Average managed receivables..... Real estate secured.......... $ 57,741 $ 54,398 $ 51,274 6.1% 12.6% Auto finance................. 9,598 9,178 8,082 4.6 18.8 MasterCard/Visa.............. 20,441 20,212 19,300 1.1 5.9 Private label................ 17,626 17,362 16,348 1.5 7.8 Personal non-credit card..... 18,928 18,568 18,849 1.9 .4 Commercial and other......... 336 367 418 (8.4) (19.6) Purchase accounting fair value adjustments.......... 295 346 505 (14.7) (41.6) -------- -------- -------- ----- ----- Average managed receivables..... $124,965 $120,431 $114,776 3.8% 8.9% Average noninsurance investments................... 3,878 3,728 4,309 4.0 (10.0) Other interest-earning assets... 654 647 633 1.1 3.3 -------- -------- -------- ----- ----- Average managed interest-earning assets........................ $129,497 $124,806 $119,718 3.8% 8.2% ======== ======== ======== ===== ===== Selected Financial Ratios: Return on average managed assets........................ .88 % 1.12 % 1.39 % (21.4)% (36.7)% Efficiency ratio................ 49.1 41.3 35.2 18.9 39.5 Net interest margin............. 8.08 8.49 9.12 (4.8) (11.4) Risk adjusted revenue........... 6.64 6.86 7.19 (3.2) (7.6) -------- -------- -------- ----- ----- -------- (1) Managed basis reporting is a non-GAAP financial measure. See "Basis of Reporting" for a discussion on the use of non-GAAP financial information and "Reconciliations to GAAP Financial Measures" for quantitative reconciliations to the equivalent GAAP basis financial measure. (2) % Columns: comparison to average managed interest-earning assets, annualized. 9 Household International, Inc. -------------------------------------------------------------------------------- Financial Highlights--Managed Basis(1) Revenues, Average Interest-Earning Assets and Net Interest Income Nine Months Nine Months Ended --------------------------------- 9/30/04 (2) 9/30/03(3) (2) % Change -------- ----- ---------- ----- -------- (dollars are in millions) Finance and other interest income.................... $ 10,327 10.89% $ 10,210 11.71% 1.1% Interest expense..................................... 2,417 2.55 2,459 2.82 (1.7) -------- ----- -------- ----- ----- Net interest income.................................. 7,910 8.34% 7,751 8.89% 2.1 Provision for credit losses.......................... 3,217 4,494 (28.4) -------- -------- ----- Net interest income after provision for credit losses $ 4,693 $ 3,257 44.1% ======== ======== ===== Other revenues: Insurance revenue................................ $ 618 $ 553 11.8% Investment income................................ 107 151 (29.1) Fee income....................................... 1,399 1,297 7.9 Securitization revenue........................... (1,527) (118) 100+ Other income..................................... 650 484 34.3 -------- -------- ----- Total other revenues................................. $ 1,247 $ 2,367 (47.3)% ======== ======== ===== Average managed receivables Real estate secured.............................. $ 54,768 $ 48,883 12.0 % Auto finance..................................... 9,226 7,682 20.1 MasterCard/Visa.................................. 20,492 18,922 8.3 Private label.................................... 17,486 15,668 11.6 Personal non-credit card......................... 18,784 19,099 (1.6) Commercial and other............................. 365 440 (17.0) Purchase accounting fair value adjustments....... 344 381 (9.7) -------- -------- ----- Average managed receivables.......................... $121,465 $111,075 9.4% Average noninsurance investments..................... 4,307 4,604 (6.5) Other interest-earning assets........................ 647 626 3.4 -------- -------- ----- Average managed interest-earning assets.............. $126,419 $116,305 8.7% ======== ======== ===== Selected Financial Ratios: Return on average managed assets..................... 1.11% 1.11% -- % Efficiency ratio..................................... 43.4 37.0 17.3 Net interest margin.................................. 8.34 8.89 (6.2) Risk adjusted revenue................................ 6.87 7.21 (4.7) Excluding Nonrecurring Items/Operating Basis: (4) Return on average managed assets..................... 1.11 1.27 (12.6) Efficiency ratio..................................... 43.4 35.0 24.0 -------- -------- ----- -------- (1) Managed basis reporting is a non-GAAP financial measure. See "Basis of Reporting" for a discussion on the use of non-GAAP financial information and "Reconciliations to GAAP Financial Measures" for quantitative reconciliations to the equivalent GAAP basis financial measure. (2) % Columns: comparison to average managed interest-earning assets, annualized. (3) To assist in the comparability of our financial results, the "predecessor" period (January 1 to March 28, 2003) has been combined with the "successor" period (March 29 to September 30, 2003) to present "combined" results for the nine months ended September 30, 2003. See "Basis of Reporting" for additional information regarding the "successor" period and "predecessor" period. (4) Operating net income is a non-GAAP financial measure which is provided for comparison of our operating trends and should be read in conjunction with our owned basis GAAP financial information. See "Basis of Reporting" for a discussion on the use of non-GAAP financial information and "Reconciliations to GAAP Financial Measures" for quantitative reconciliations to the equivalent GAAP basis financial measure. 10 Household International, Inc. -------------------------------------------------------------------------------- Credit Quality/Credit Loss Reserves--Managed Basis(1) Two-Months-and-Over Contractual Delinquency 9/30/04 6/30/04 9/30/03 As a percent of managed consumer receivables, excludes commercial. ------- ------- ------- Real estate secured.............................................................. 3.30% 3.41% 4.23% Auto finance..................................................................... 2.74 3.03 3.82 MasterCard/Visa.................................................................. 4.44 4.21 4.29 Private label.................................................................... 4.76 4.81 5.24 Personal non-credit card......................................................... 9.52 9.81 10.42 ------- ------- ------- Total............................................................................ 4.59% 4.70% 5.36% ======= ======= ======= Quarter-to-Date Charge-offs, Net of Recoveries 9/30/04 6/30/04 9/30/03 As a percent of average managed consumer receivables, annualized, excludes commercial. ------- ------- ------- Real estate secured.............................................................. 1.19 % 1.04 % .91 % Auto finance..................................................................... 6.04 5.04 7.08 MasterCard/Visa.................................................................. 6.92 7.62 7.12 Private label.................................................................... 4.85 4.92 5.46 Personal non-credit card......................................................... 10.12 11.00 10.72 ------- ------- ------- Total............................................................................ 4.38 % 4.57 % 4.68 % ======= ======= ======= Real estate charge-offs and REO expense as a percent of average managed real estate secured receivables..................................................... 1.31 % 1.47 % 1.36 % ======= ======= ======= Credit Loss Reserves 9/30/04 6/30/04 9/30/03 ------- ------- ------- (dollars are in millions) Reserves for managed receivables at beginning of quarter $ 5,699 $ 5,912 $ 5,639 Provision for credit losses...................................................... 891 1,145 1,421 Charge-offs, net of recoveries................................................... (1,363) (1,367) (1,334) Other, net....................................................................... (28) 9 7 ------- ------- ------- Reserves for managed receivables at end of quarter............................... $ 5,199 $ 5,699 $ 5,733 ======= ======= ======= Reserves as a percent of managed receivables..................................... 4.11 % 4.66 % 4.89 % ------- ------- ------- Nonperforming Assets 9/30/04 6/30/04 9/30/03 ------- ------- ------- (dollars are in millions) Nonaccrual managed receivables................................................... $ 3,476 $ 3,506 $ 3,944 Accruing managed receivables 90 or more days delinquent.......................... 1,201 1,135 1,188 Renegotiated commercial loans.................................................... 1 1 2 ------- ------- ------- Total nonperforming managed receivables.......................................... 4,678 4,642 5,134 Real estate owned................................................................ 601 624 543 ------- ------- ------- Total nonperforming assets....................................................... $ 5,279 $ 5,266 $ 5,677 ======= ======= ======= Managed credit loss reserves as a percent of nonperforming managed receivables.................................................................... 111.1% 122.8% 111.7% ------- ------- ------- -------- (1) Managed basis reporting is a non-GAAP financial measure. See "Basis of Reporting" for a discussion on the use of non-GAAP financial information and "Reconciliations to GAAP Financial Measures" for quantitative reconciliations to the equivalent GAAP basis financial measure. 11 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Revenues, Average Interest-Earning Assets and Net Interest Income Three Months Three Months Ended 9/30/04 Three Months Ended 6/30/04 -------------------------------- -------------------------------- Serviced with Serviced with Limited Limited Owned Recourse(1) Managed Owned Recourse(1) Managed -------- ------------- -------- -------- ------------- -------- (dollars are in millions) Finance and other interest income.................... $ 2,779 $ 715 $ 3,494 $ 2,637 $ 780 $ 3,417 Interest expense........... 744 133 877 640 128 768 -------- ------- -------- -------- ------- -------- Net interest income........ 2,035 582 2,617 1,997 652 2,649 Provision for credit losses.................... 1,123 (232) 891 997 148 1,145 -------- ------- -------- -------- ------- -------- Net interest income after provision for credit losses.................... $ 912 $ 814 $ 1,726 $ 1,000 $ 504 $ 1,504 ======== ======= ======== ======== ======= ======== Other revenues: Securitization revenue... $ 267 $(1,009) $ (742) $ 266 $ (702) $ (436) Insurance revenue........ 203 -- 203 204 -- 204 Investment income........ 36 -- 36 30 -- 30 Fee income............... 302 195 497 242 198 440 Other income............. 161 -- 161 184 -- 184 -------- ------- -------- -------- ------- -------- Total other revenues....... $ 969 $ (814) $ 155 $ 926 $ (504) $ 422 ======== ======= ======== ======== ======= ======== Average receivables: Real estate secured...... $ 57,570 $ 171 $ 57,741 $ 54,220 $ 178 $ 54,398 Auto finance............. 6,238 3,360 9,598 5,197 3,981 9,178 MasterCard/Visa.......... 11,251 9,190 20,441 10,913 9,299 20,212 Private label............ 13,310 4,316 17,626 12,249 5,113 17,362 Personal non-credit card.................... 14,423 4,505 18,928 13,571 4,997 18,568 Commercial and other..... 336 -- 336 367 -- 367 Purchase accounting fair value adjustments....... 295 -- 295 346 -- 346 -------- ------- -------- -------- ------- -------- Average receivables........ $103,423 $21,542 $124,965 $ 96,863 $23,568 $120,431 Average noninsurance investments............... 3,878 -- 3,878 3,728 -- 3,728 Other interest-earning assets.................... 654 -- 654 647 -- 647 -------- ------- -------- -------- ------- -------- Average interest-earning assets.................... $107,955 $21,542 $129,497 $101,238 $23,568 $124,806 ======== ======= ======== ======== ======= ======== Net interest income as a percentage of average interest-earning assets... 7.54% 10.81% 8.08% 7.89% 11.06% 8.49% ======== ======= ======== ======== ======= ======== Three Months Ended 9/30/03 ------------------------------- Serviced with Limited Owned Recourse(1) Managed ------- ------------- -------- Finance and other interest income.................... $ 2,571 $ 848 $ 3,419 Interest expense........... 557 133 690 ------- ------- -------- Net interest income........ 2,014 715 2,729 Provision for credit losses.................... 1,001 420 1,421 ------- ------- -------- Net interest income after provision for credit losses.................... $ 1,013 $ 295 $ 1,308 ======= ======= ======== Other revenues: Securitization revenue... $ 387 $ (487) $ (100) Insurance revenue........ 193 -- 193 Investment income........ 37 -- 37 Fee income............... 266 192 458 Other income............. 68 -- 68 ------- ------- -------- Total other revenues....... $ 951 $ (295) $ 656 ======= ======= ======== Average receivables: Real estate secured...... $51,047 $ 227 $ 51,274 Auto finance............. 3,113 4,969 8,082 MasterCard/Visa.......... 9,697 9,603 19,300 Private label............ 12,107 4,241 16,348 Personal non-credit card.................... 14,170 4,679 18,849 Commercial and other..... 418 -- 418 Purchase accounting fair value adjustments....... 505 -- 505 ------- ------- -------- Average receivables........ $91,057 $23,719 $114,776 Average noninsurance investments............... 4,309 -- 4,309 Other interest-earning assets.................... 633 -- 633 ------- ------- -------- Average interest-earning assets.................... $95,999 $23,719 $119,718 ======= ======= ======== Net interest income as a percentage of average interest-earning assets... 8.39% 12.06% 9.12% ======= ======= ======== -------- (1) When reporting on a managed basis, finance and other interest income, interest expense, provision for credit losses and fee income related to securitized receivables are reclassified from securitization revenue in our owned statements of income into the appropriate caption. 12 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Revenues, Average Interest-Earning Assets and Net Interest Income Nine Months Nine Months Ended 9/30/04 Nine Months Ended 9/30/03 -------------------------------- ------------------------------- Serviced with Serviced with Limited Limited Owned Recourse(1) Managed Owned Recourse(1) Managed -------- ------------- -------- ------- ------------- -------- (dollars are in millions) Finance and other interest income...... $ 7,945 $ 2,382 $ 10,327 $ 7,616 $ 2,594 $ 10,210 Interest expense....................... 2,021 396 2,417 2,027 432 2,459 -------- ------- -------- ------- ------- -------- Net interest income.................... 5,924 1,986 7,910 5,589 2,162 7,751 Provision for credit losses............ 3,048 169 3,217 3,050 1,444 4,494 -------- ------- -------- ------- ------- -------- Net interest income after provision for credit losses........................ $ 2,876 $ 1,817 $ 4,693 $ 2,539 $ 718 $ 3,257 ======== ======= ======== ======= ======= ======== Other revenues: Securitization revenue.............. $ 881 $(2,408) $ (1,527) $ 1,114 $(1,232) $ (118) Insurance revenue................... 618 -- 618 553 -- 553 Investment income................... 107 -- 107 151 -- 151 Fee income.......................... 808 591 1,399 783 514 1,297 Other income........................ 650 -- 650 484 -- 484 -------- ------- -------- ------- ------- -------- Total other revenues................... $ 3,064 $(1,817) $ 1,247 $ 3,085 $ (718) $ 2,367 ======== ======= ======== ======= ======= ======== Average receivables: Real estate secured................. $ 54,589 $ 179 $ 54,768 $48,588 $ 295 $ 48,883 Auto finance........................ 5,315 3,911 9,226 2,573 5,109 7,682 MasterCard/Visa..................... 11,097 9,395 20,492 9,229 9,693 18,922 Private label....................... 12,589 4,897 17,486 11,735 3,933 15,668 Personal non-credit card............ 13,703 5,081 18,784 14,144 4,955 19,099 Commercial and other................ 365 -- 365 440 -- 440 Purchase accounting fair value adjustments....................... 344 -- 344 381 -- 381 -------- ------- -------- ------- ------- -------- Average receivables.................... $ 98,002 $23,463 $121,465 $87,090 $23,985 $111,075 Average noninsurance investments....... 4,307 -- 4,307 4,604 -- 4,604 Other interest-earning assets.......... 647 -- 647 626 -- 626 -------- ------- -------- ------- ------- -------- Average interest-earning assets........ $102,956 $23,463 $126,419 $92,320 $23,985 $116,305 ======== ======= ======== ======= ======= ======== Net interest income as a percentage of average interest-earning assets...... 7.67% 11.29% 8.34% 8.07% 12.02% 8.89% ======== ======= ======== ======= ======= ======== -------- (1) When reporting on a managed basis, finance and other interest income, interest expense, provision for credit losses and fee income related to securitized receivables are reclassified from securitization revenue in our owned statements of income into the appropriate caption. 13 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Selected Financial Ratios Three Months Ended Nine Months Ended ---------------------------- ------------------ 9/30/04 6/30/04 9/30/03 9/30/04 9/30/03 -------- -------- -------- -------- -------- (dollars are in millions) Return on Average Common Shareholder's(s') Equity: Net income................................................... $ 322 $ 395 $ 472 $ 1,198 $ 1,091 Dividends on preferred stock............................. (18) (18) (18) (54) (58) -------- -------- -------- -------- -------- Net income available to common shareholders.................. $ 304 $ 377 $ 454 $ 1,144 $ 1,033 HSBC acquisition related costs incurred by Household......... -- -- -- -- 167 -------- -------- -------- -------- -------- Operating net income available to common shareholders........ $ 304 $ 377 $ 454 $ 1,144 $ 1,200 -------- -------- -------- -------- -------- Average common shareholder's(s') equity...................... $ 17,573 $ 17,345 $ 15,434 $ 17,239 $ 13,266 -------- -------- -------- -------- -------- Return on average common shareholder's(s') equity............ 6.9% 8.7% 11.8% 8.8% 10.4% Return on average common shareholder's(s') equity, operating basis....................................................... 6.9 8.7 11.8 8.8 12.1 ======== ======== ======== ======== ======== Return on Average Assets: Net income................................................... $ 322 $ 395 $ 472 $ 1,198 $ 1,091 Operating net income......................................... 322 395 472 1,198 1,258 -------- -------- -------- -------- -------- Average assets: Owned basis.............................................. $124,531 $117,523 $112,095 $120,506 $107,632 Serviced with limited recourse........................... 21,542 23,568 23,719 23,462 23,985 -------- -------- -------- -------- -------- Managed basis............................................ $146,073 $141,091 $135,814 $143,968 $131,617 ======== ======== ======== ======== ======== Return on average owned assets............................... 1.03% 1.34% 1.68% 1.33% 1.35% Return on average owned assets, operating basis.............. 1.03 1.34 1.68 1.33 1.56 Return on average managed assets............................. .88 1.12 1.39 1.11 1.11 Return on average managed assets, operating basis............ .88 1.12 1.39 1.11 1.27 ======== ======== ======== ======== ======== Efficiency Ratio: Total costs and expenses less policyholders' benefits........ $ 1,315 $ 1,229 $ 1,157 $ 3,842 $ 3,635 HSBC acquisition related costs incurred by Household..... -- -- -- -- (198) -------- -------- -------- -------- -------- Total costs and expenses less policyholders' benefits, excluding nonrecurring items............................ $ 1,315 $ 1,229 $ 1,157 $ 3,842 $ 3,437 -------- -------- -------- -------- -------- Net interest income and other revenues less policyholders' benefits: Owned basis.............................................. $ 2,911 $ 2,831 $ 2,870 $ 8,689 $ 8,387 Serviced with limited recourse........................... (232) 148 420 169 1,444 -------- -------- -------- -------- -------- Managed basis............................................ $ 2,679 $ 2,979 $ 3,290 $ 8,858 $ 9,831 -------- -------- -------- -------- -------- Owned basis efficiency ratio................................. 45.2% 43.4% 40.3% 44.2% 43.3% Owned basis efficiency ratio, operating basis................ 45.2 43.4 40.3 44.2 41.0 Managed basis efficiency ratio............................... 49.1 41.3 35.2 43.4 37.0 Managed basis efficiency ratio, operating basis.............. 49.1 41.3 35.2 43.4 35.0 ======== ======== ======== ======== ======== Managed Basis Risk Adjusted Revenue: Net interest income.......................................... $ 2,617 $ 2,649 $ 2,729 $ 7,910 $ 7,751 Other revenues, excluding securitization revenue............. 897 858 756 2,774 2,485 Less: Net charge-offs........................................ (1,363) (1,367) (1,334) (4,172) (3,950) -------- -------- -------- -------- -------- Risk adjusted revenue........................................ $ 2,151 $ 2,140 $ 2,151 $ 6,512 $ 6,286 Average interest-earning assets.............................. 129,497 124,806 119,718 126,419 116,305 -------- -------- -------- -------- -------- Managed basis risk adjusted revenue.......................... 6.64% 6.86% 7.19% 6.87% 7.21% ======== ======== ======== ======== ======== 14 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Credit Quality/Credit Loss Reserves Two-Months-and-Over Quarter-to-Date Charge-offs, Contractual Delinquency Net of Recoveries ------------------------------------- --------------------------------- Two-Months- Two-Months- and-Over Consumer and-Over Net Average Contractual Receivables Contractual Charge- Consumer Net Delinquency Outstanding Delinquency(1) offs Receivables Charge-offs(1) ----------- ----------- -------------- ------- ----------- -------------- (dollars are in millions) September 30, 2004 Owned: First mortgage................... $ 2 $ 27 5.78% $ -- $ 28 .41% Real estate secured.............. 1,921 58,726 3.27 171 57,570 1.19 Auto finance..................... 124 6,823 1.81 57 6,238 3.66 MasterCard/Visa.................. 681 11,666 5.84 239 11,251 8.50 Private label.................... 660 14,000 4.72 159 13,310 4.79 Personal non-credit card......... 1,314 14,888 8.83 343 14,423 9.50 ------ -------- ----- ------ -------- ----- Total............................ $4,702 $106,130 4.43% $ 969 $102,820 3.77% ====== ======== ===== ====== ======== ===== Serviced with Limited Recourse: Real estate secured.............. $ 21 $ 165 12.73% $ -- $ 171 -- % Auto finance..................... 146 3,060 4.77 88 3,360 10.48 MasterCard/Visa.................. 230 8,843 2.60 115 9,190 5.01 Private label.................... 193 3,921 4.92 55 4,316 5.10 Personal non-credit card......... 502 4,186 11.99 136 4,505 12.08 ------ -------- ----- ------ -------- ----- Total............................ $1,092 $ 20,175 5.41% $ 394 $ 21,542 7.32% ====== ======== ===== ====== ======== ===== Managed: First mortgage................... $ 2 $ 27 5.78% $ -- $ 28 .41% Real estate secured.............. 1,942 58,891 3.30 171 57,741 1.19 Auto finance..................... 270 9,883 2.74 145 9,598 6.04 MasterCard/Visa.................. 911 20,509 4.44 354 20,441 6.92 Private label.................... 853 17,921 4.76 214 17,626 4.85 Personal non-credit card......... 1,816 19,074 9.52 479 18,928 10.12 ------ -------- ----- ------ -------- ----- Total............................ $5,794 $126,305 4.59% $1,363 $124,362 4.38% ====== ======== ===== ====== ======== ===== June 30, 2004 Owned: First mortgage................... $ 2 $ 29 5.57% $ -- $ 39 3.05% Real estate secured.............. 1,897 56,033 3.39 142 54,220 1.04 Auto finance..................... 116 5,459 2.12 40 5,197 3.05 MasterCard/Visa.................. 631 10,816 5.83 270 10,913 9.91 Private label.................... 638 12,759 5.00 155 12,249 5.06 Personal non-credit card......... 1,250 14,019 8.92 359 13,571 10.59 ------ -------- ----- ------ -------- ----- Total............................ $4,534 $ 99,115 4.57% $ 966 $ 96,189 4.02% ====== ======== ===== ====== ======== ===== Serviced with Limited Recourse: Real estate secured.............. $ 21 $ 175 11.87% $ -- $ 178 .67% Auto finance..................... 167 3,877 4.31 76 3,981 7.64 MasterCard/Visa.................. 217 9,345 2.32 115 9,299 4.94 Private label.................... 202 4,723 4.28 59 5,113 4.58 Personal non-credit card......... 587 4,716 12.45 151 4,997 12.11 ------ -------- ----- ------ -------- ----- Total............................ $1,194 $ 22,836 5.23% $ 401 $ 23,568 6.81% ====== ======== ===== ====== ======== ===== Managed: First mortgage................... $ 2 $ 29 5.57% $ -- $ 39 3.05% Real estate secured.............. 1,918 56,208 3.41 142 54,398 1.04 Auto finance..................... 283 9,336 3.03 116 9,178 5.04 MasterCard/Visa.................. 848 20,161 4.21 385 20,212 7.62 Private label.................... 840 17,482 4.81 214 17,362 4.92 Personal non-credit card......... 1,837 18,735 9.81 510 18,568 11.00 ------ -------- ----- ------ -------- ----- Total............................ $5,728 $121,951 4.70% $1,367 $119,757 4.57% ====== ======== ===== ====== ======== ===== -------- (1) Certain percentages may not recompute from the dollar figures presented due to rounding 15 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Credit Quality/Credit Loss Reserves (continued) Two-Months-and-Over Quarter-to-Date Charge-offs, Contractual Delinquency Net of Recoveries --------------------------------------- --------------------------------- Two-Months- and-Over Consumer Two-Months-and- Net Average Contractual Receivables Over Contractual Charge- Consumer Net Delinquency Outstanding Delinquency(1) offs Receivables Charge-offs(1) ----------- ----------- ---------------- ------- ----------- -------------- (dollars are in millions) September 30, 2003 Owned: First mortgage........ $ 4 $ 37 11.65% $ -- $ 38 1.06% Real estate secured... 2,217 52,769 4.20 116 51,047 .91 Auto finance.......... 79 3,701 2.14 36 3,113 4.62 MasterCard/Visa....... 593 9,892 5.99 209 9,697 8.61 Private label......... 694 12,407 5.59 162 12,107 5.35 Personal non-credit card................ 1,379 13,850 9.96 374 14,170 10.55 ------ -------- ----- ------ -------- ----- Total................. $4,966 $ 92,656 5.36% $ 897 $ 90,172 3.98% ====== ======== ===== ====== ======== ===== Serviced with Limited Recourse: Real estate secured... $ 25 $ 214 11.68% $ 1 $ 227 1.94% Auto finance.......... 242 4,700 5.15 107 4,969 8.61 MasterCard/Visa....... 257 9,927 2.59 135 9,603 5.61 Private label......... 179 4,261 4.21 61 4,241 5.79 Personal non-credit card................ 586 5,007 11.71 131 4,679 11.22 ------ -------- ----- ------ -------- ----- Total................. $1,289 $ 24,109 5.35% $ 435 $ 23,719 7.34% ====== ======== ===== ====== ======== ===== Managed: First mortgage........ $ 4 $ 37 11.65% $ -- $ 38 1.06% Real estate secured... 2,242 52,983 4.23 117 51,274 .91 Auto finance.......... 321 8,401 3.82 143 8,082 7.08 MasterCard/Visa....... 850 19,819 4.29 344 19,300 7.12 Private label......... 873 16,668 5.24 223 16,348 5.46 Personal non-credit card................ 1,965 18,857 10.42 505 18,849 10.72 ------ -------- ----- ------ -------- ----- Total................. $6,255 $116,765 5.36% $1,332 $113,891 4.68% ====== ======== ===== ====== ======== ===== -------- (1) Certain percentages may not recompute from the dollar figures presented due to rounding. 16 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Credit Quality/Credit Loss Reserves (continued) Serviced with Owned Limited Recourse Managed ------- ---------------- ------- (dollars are in millions) Real Estate Charge-offs and REO Expense: Three months ended September 30, 2004 Real estate charge-offs and REO expense................................ $ 189 $ -- $ 189 Average real estate secured receivables................................ 57,570 171 57,741 ------- ----- ------- Real estate charge-offs and REO expense as a percentage of average real estate secured receivables(1)........................................ 1.31% -- 1.31% ======= ===== ======= Three months ended June 30, 2004 Real estate charge-offs and REO expense................................ $ 199 $ -- $ 199 Average real estate secured receivables................................ 54,220 178 54,398 ------- ----- ------- Real estate charge-offs and REO expense as a percentage of average real estate secured receivables(1)........................................ 1.47% .67% 1.47% ======= ===== ======= Three months ended September 30, 2003 Real estate charge-offs and REO expense................................ $ 173 $ 1 $ 174 Average real estate secured receivables................................ 51,047 227 51,274 ------- ----- ------- Real estate charge-offs and REO expense as a percentage of average real estate secured receivables(1)........................................ 1.35% 1.94% 1.36% ======= ===== ======= -------- (1) Certain percentages may not recompute from the dollar figures presented due to rounding. 17 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Credit Quality/Credit Loss Reserves (continued) Serviced with Owned Limited Recourse Managed -------- ---------------- -------- (dollars are in millions) Credit Loss Reserves: Three months ended September 30, 2004 Reserves for receivables at beginning of quarter $ 3,795 $ 1,904 $ 5,699 Provision for credit losses..................... 1,123 (232) 891 Charge-offs, net of recoveries.................. (969) (394) (1,363) Other, net...................................... 4 (32) (28) -------- ------- -------- Reserves for receivables at end of quarter...... $ 3,953 $ 1,246 $ 5,199 ======== ======= ======== Receivables..................................... $106,437 $20,175 $126,612 Credit loss reserves as a percent of receivables 3.71% 6.18% 4.11% -------- ------- -------- Three months ended June 30, 2004 Reserves for receivables at beginning of quarter $ 3,753 $ 2,159 $ 5,912 Provision for credit losses..................... 997 148 1,145 Charge-offs, net of recoveries.................. (966) (401) (1,367) Other, net...................................... 11 (2) 9 -------- ------- -------- Reserves for receivables at end of quarter...... $ 3,795 $ 1,904 $ 5,699 ======== ======= ======== Receivables..................................... $ 99,432 $22,836 $122,268 Credit loss reserves as a percent of receivables 3.82% 8.34% 4.66% -------- ------- -------- Three months ended September 30, 2003 Reserves for receivables at beginning of quarter $ 3,659 $ 1,980 $ 5,639 Provision for credit losses..................... 1,001 420 1,421 Charge-offs, net of recoveries.................. (899) (435) (1,334) Other, net...................................... 18 (11) 7 -------- ------- -------- Reserves for receivables at end of quarter...... $ 3,779 $ 1,954 $ 5,733 ======== ======= ======== Receivables..................................... $ 93,028 $24,109 $117,137 Credit loss reserves as a percent of receivables 4.06% 8.10% 4.89% -------- ------- -------- 18 Household International, Inc. -------------------------------------------------------------------------------- Reconciliation to GAAP Financial Measures Credit Quality/Credit Loss Reserves (continued) Serviced with Owned Limited Recourse Managed ------ ---------------- ------- (dollars are in millions) Nonperforming Assets: September 30, 2004 Nonaccrual receivables........................................ $2,891 $ 585 $3,476 Accruing receivables 90 or more days delinquent............... 905 296 1,201 Renegotiated commercial loans................................. 1 -- 1 ------ ------ ------ Total nonperforming receivables............................... 3,797 881 4,678 Real estate owned............................................. 601 -- 601 ------ ------ ------ Total nonperforming assets.................................... $4,398 $ 881 $5,279 ====== ====== ====== Credit loss reserves as a percent of nonperforming receivables 104.1% -- 111.1% ------ ------ ------ June 30, 2004 Nonaccrual receivables........................................ $2,833 $ 673 $3,506 Accruing receivables 90 or more days delinquent............... 850 285 1,135 Renegotiated commercial loans................................. 1 -- 1 ------ ------ ------ Total nonperforming receivables............................... 3,684 958 4,642 Real estate owned............................................. 624 -- 624 ------ ------ ------ Total nonperforming assets.................................... $4,308 $ 958 $5,266 ====== ====== ====== Credit loss reserves as a percent of nonperforming receivables 103.0% -- 122.8% ------ ------ ------ September 30, 2003 Nonaccrual receivables........................................ $3,197 $ 747 $3,944 Accruing receivables 90 or more days delinquent............... 883 305 1,188 Renegotiated commercial loans................................. 2 -- 2 ------ ------ ------ Total nonperforming receivables............................... 4,082 1,052 5,134 Real estate owned............................................. 543 -- 543 ------ ------ ------ Total nonperforming assets.................................... $4,625 $1,052 $5,677 ====== ====== ====== Credit loss reserves as a percent of nonperforming receivables 92.6% -- 111.7% ------ ------ ------ 19 This information is provided by RNS The company news service from the London Stock Exchange MORE TO FOLLOW IR EALFAFLELFFE
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