Final Results - Year Ended 31 Dec 1999, Part 2

HSBC Hldgs PLC 28 February 2000 Part 2 Operating expenses Figures in US$m 1999 1998 By geographical segment: % % Europe 5,454 47.2 5,197 46.2 Hong Kong 1,896 16.4 1,851 16.5 Rest of Asia-Pacific 1,162 10.1 1,052 9.4 North America 1,585 13.7 1,424 12.7 Latin America 1,450 12.6 1,711 15.2 11,547 100.0 11,235 100.0 Intra-Group elimination (198) (231) Group total 11,349 11,004 By expense category: Staff costs 6,692 6,321 Premises and equipment (excluding depreciation) 1,329 1,454 Other administrative expenses 2,329 2,315 Administrative expenses 10,350^ 10,090^ Depreciation and amortisation 999 914 Total operating expenses 11,349 11,004 Cost:income ratio 54.0% 54.9% ^ Included in administrative expenses were US$164 million of restructuring costs relating to RNYC and SRH (1998 costs included US$180 million of Canary Wharf vacant space provisions). In markets where revenue growth was subdued considerable focus was directed to controlling our cost base. In particular, operating costs continued to be tightly controlled in Hong Kong and the Rest of Asia-Pacific as cost structures were adjusted to the changed economic environment. The business in Hong Kong operated under a pay freeze, which is continuing into 2000. However, higher performance-related remuneration reflecting improved investment banking results caused an overall increase in staff costs in Hong Kong. In Malaysia we introduced a Voluntary Separation Scheme, at a cost of US$16 million, which has reduced year-end headcount by 1,000. Elsewhere in the Rest of Asia-Pacific, there were cost increases to support business expansion with 15 new branches opened across the region, call centres upgraded in Malaysia and Australia and mobile salesforces established or expanded in India,Taiwan and Malaysia. In Europe, higher business volumes and new business initiatives (particularly in wealth management products) contributed to an increase in costs in UK Banking and stronger investment banking results also led to higher performance-related remuneration. The devaluation of the Brazilian real benefited expenses by US$524 million and, on a constant exchange basis, the Latin American cost base grew by 22.2 per cent. Our former associates in Argentina, Maxima and La Buenos Aires New York Life, which offer pension management and life insurance services, became subsidiaries during the year and HSBC Bank Malta (formerly Mid-Med Bank) joined the Group in June 1999. These structural changes added US$124 million to the 1999 cost base when compared to 1998. Although the 1999 results do not include any contributions from RNYC and SRH, US$164 million of restructuring charges in respect of these acquisitions was charged to expenses in 1999. Costs for 1998 included US$180 million for the prospective move to Canary Wharf. The cost growth within Investment Banking was essentially in performance-related remuneration based on exceptional results. The Group's cost:income ratio improved to 54.0 per cent. Bad and doubtful debts Figures in US$m 1999 1998 By geographical segment: % % Europe 438 21.1 369 14.0 Hong Kong 585 28.2 747 28.3 Rest of Asia-Pacific 809 39.1 1,219 46.3 North America 108 5.2 109 4.1 Latin America 133 6.4 193 7.3 Group total 2,073 100.0 2,637 100.0 By category: Loans and advances to customers - specific charge: new provisions 2,993 3,273 releases and recoveries (869) (655) 2,124 2,618 - net general (release)/charge (47) 10 Customer bad and doubtful debt charge 2,077 2,628 Loans and advances to banks - net specific (release)/charge (4) 9 Total bad and doubtful debt charge 2,073 2,637 New and additional specific provisions against exposures to customer advances were 8.6 per cent lower than in 1998. Releases and recoveries also improved in 1999 and the bad and doubtful debt charge fell by 21.0 per cent to US$2,077 million representing 89 basis points of average loans and advances to customers. The Group's credit experience in 1999 reflected the different stages reached in the economic cycles throughout the world. The significant provisions made in 1998 against exposures to customers in Indonesia and Thailand have proved to be appropriately conservative and further provisioning against exposures in these countries in 1999 was approximately 12 per cent of the comparable charge in 1998. In Malaysia, the deterioration in credit quality experienced since the second half of 1998 has stabilised. Although the 1999 charge against Malaysian exposure was broadly in line with that for 1998, the second half charge was significantly lower than in the first half and reflected the slower growth in non-performing loans during the latter part of the year. A single major Korean relationship adversely impacted the second half bad and doubtful debt charge with the provisioning requirement impacting facilities arising in Asia and in the UK. The other major deterioration in credit quality in 1999 arose from certain exposures related to mainland China. Just over 30 per cent of the provisions booked in Hong Kong and the Rest of Asia-Pacific, excluding those in Malaysia and the Korean relationship referred to above, was attributable to these exposures. However, there are signs that asset quality related to mainland China exposures is stabilising. Asset quality in Hong Kong has stabilised and economic conditions improved, with the result that the 1999 charge for bad and doubtful debts was significantly lower than in 1998. In the UK, the increase in the provision charge reflected both the return to a more normal credit environment and an increase in the level of personal lending. Personal lending exposure, by its nature, requires a higher level of provisioning and this, together with provisions raised against a small number of corporate lending exposures, resulted in the increased charge in 1999. There was a small net release of general provisions. This mainly reflected the contraction in corporate lending in Asia. Given the time lag generally experienced between an improvement in economic conditions and the bottom of the credit cycle, the special general provision of US$290 million in respect of Asian risk raised in 1997 remained intact. However, if economic conditions continue to improve in Asia, the Group may begin to release this provision during the course of 2000. Non-performing customer advances, which included those coming from acquisitions, increased by US$1,501 million to US$10,372 million in 1999 although the rate of growth slowed considerably in the second half of the year. Non-performing loans grew by US$551 million, net of write-offs, in the second half of 1999 and were impacted by acquisitions and the Korean relationship referred to earlier. At 31 December 1999, non-performing customer advances represented 4.0 per cent of gross customer advances (31 December 1998: 3.7 per cent). Customer loans and advances and provisions Figures in US$m 1999 1998 Loans and advances to customers (gross) 262,351 242,489 Residential mortgages 66,397 62,212 Hong Kong SAR Government Home Ownership Scheme 6,565 6,291 Other personal 31,706 25,732 Total personal 104,668 94,235 Commercial, industrial and international trade 60,843 61,411 Commercial real estate 24,823 24,116 Other property-related 8,208 8,249 Government 5,173 5,285 Non-bank financial institutions 17,125 11,763 Settlement accounts 3,769 4,963 Other commercial^ 37,742 32,467 Specific provisions outstanding against loans and advances 5,692 4,608 Non-performing loans^^ 10,372 8,871 Specific provisions outstanding as a percentage of non-performing loans^^ 54.9% 51.9% Non-performing loans as a percentage of gross loans and advances to customers^^ 4.0% 3.7% Customer bad and doubtful debt charge as a percentage of closing gross loans and advances^^^ 0.85% 1.1% ^ Includes advances in respect of Agriculture, Transport, Energy and Utilities ^^ Net of suspended interest ^^^ Excluding RNYC and SRH Country risk and cross-border exposure Brazil Indonesia Malaysia South Thailand Figures in US$bn Korea At 31 December 1999 In-country local currency obligations 6.2 0.5 6.2 1.1 0.7 In-country foreign currency obligations 0.2 0.8 0.7 0.8 0.4 Net cross-border obligations 1.3 0.5 0.5 1.3 0.2 1.5 1.3 1.2 2.1 0.6 Claims under contracts in financial derivatives 0.1 - - - - Total exposure 7.8 1.8 7.4 3.2 1.3 Figures in US$m Non-performing customer loans^ 80 551 992 316 358 Specific provisions outstanding 65 473 596 223 217 At 30 June 1999 Figures in US$bn Total exposure 6.0 1.7 7.5 3.9 1.6 Figures in US$m Non-performing customer loans^ 126 588 950 7 499 Specific provisions outstanding 82 443 550 5 333 At 31 December 1998 Figures in US$bn Total exposure 9.2 1.4 7.4 3.6 2.3 Figures in US$m Non-performing customer loans^ 135 643 693 34 575 Specific provisions outstanding 89 410 357 23 350 ^ Net of suspended interest The table provides in-country and cross-border outstandings and claims under contracts in financial derivatives for Indonesia, South Korea, Thailand, and Brazil, all of which have negotiated arrangements with the International Monetary Fund (IMF), as well as Malaysia, which implemented currency control restrictions in 1998. They are prepared in accordance with the Bank of England Country Exposure Report (Form C1) guidelines. On this basis, the figures exclude accrued interest and intra-Group exposures. In-country obligations represent local offices' on-balance- sheet exposures to and acceptances given under facilities opened on behalf of local residents. Net cross-border obligations represent non-local offices' on- balance-sheet exposures to and acceptances given under facilities opened on behalf of customers based on the country of residence of the borrower or guarantor of ultimate risk, irrespective of whether such exposures are in local or foreign currency. Cross-border risk is controlled centrally through a well- developed system of country limits, which are frequently reviewed to avoid concentrations of transfer, economic or political risks. Brazil signed an agreement with the IMF in December 1998 designed to sustain confidence in Brazil's exchange rate regime following economic uncertainty after the default by Russia on its domestic debt. After the float of the Brazilian currency in January 1999, Brazil agreed to revised economic targets with the IMF, thereby allowing it to resume drawing funds under the IMF programme. Subsequently, in March 1999, Brazil reached agreement with a group of international banks (including HSBC) whereby the banks voluntarily maintained their trade-related business and inter-bank lines with Brazil for a period of six months. This agreement was not extended in view of the improvement in economic stability and an inflow of foreign investment. In September 1998, Malaysia introduced a limited form of exchange controls to curb currency speculation against the Malaysian ringgit following the regional economic crisis which commenced in 1997. This involved, inter alia, fixing the exchange rate at 3.8 Malaysian ringgit to the US dollar. As pressure on the ringgit subsided, interest rates fell and the markets calmed, the Malaysian authorities have subsequently been able to relax the majority of these controls. A comprehensive programme to restructure and recapitalise the banking system has been put in place through the establishment of two government agencies: Pengurusan Danaharta Nasional Berhad, which has absorbed non-performing loans from Malaysian banks; and Danamodal Nasional Berhad, which works to recapitalise banks where required. On 31 March 1998, a loan agreement was signed between a group of international banks (including HSBC) and the Republic of Korea, which was the first stage of the programme to address South Korea's economic problems. The loan agreement facilitated a voluntary exchange of short-term credits owed by Korean banks for new loans with one, two and three year maturities guaranteed by the Republic of Korea. Subsequent to the completion of the loan exchange, foreign currency liquidity pressures in South Korea eased considerably, and the sovereign rating of the country was reinstated to investment grade. On 8 April 1999, repayment of the one year maturity tranche of these loans took place and all principal and interest remains current. In September 1999, some Korean obligors prepaid a portion of their remaining debt under this scheme. Thailand has not entered into any specific arrangements with the foreign banking community to restructure its foreign currency obligations. However, Thailand has taken positive steps under its IMF programme to recapitalise its financial system. On 4 June 1998, an agreement was reached between the Steering Committee of Banks for Indonesia (including HSBC) and the Indonesia Debt Negotiation team for a comprehensive programme to address Indonesia's external debt problems. The programme consists of three principal components: (i) the voluntary maintenance of trade finance by foreign banks to the Indonesian banking system, effected by the completion of individual agreements between Bank Indonesia (the central bank) and the foreign banks during the second half of 1998; (ii) an exchange offer through which foreign banks could exchange specified existing exposures to Indonesian banks for loans guaranteed by Bank Indonesia with maturities of one, two, three and four years, which is evidenced by a number of separate loan agreements completed during the second half of 1998; and (iii) 'INDRA', the Government of Indonesia's voluntary programme for the provision of foreign exchange availability to Indonesian corporate obligors which is applicable on a case-by-case basis. In respect of (ii) above, on 8 April 1999, a second exchange offer was concluded extending maturities in years 2000 and 2001 to years 2002 to 2005. In August 1999, repayments of the one year maturities were made on schedule. Asset disposition Figures in US$m At 31DEC98 At 31DEC99 Total assets % % Europe 190,823 40.2 211,222 37.7 Hong Kong 149,127 31.3 165,420 29.6 Rest of Asia-Pacific 57,253 12.0 55,291 9.9 North America 63,903 13.4 110,120 19.7 Latin America 14,614 3.1 17,181 3.1 Group total 475,720 100.0 559,234 100.0 Asset disposition At Other At Figures in US$m 31DEC98 RNYC/SRH movements 31DEC99 Loans and advances to customers 235,295 18,449 (177) 253,567 Loans and advances to banks 85,315 8,766 5,996 100,077 Debt securities 69,185 32,060 8,823 110,068 Treasury bills and other eligible bills 21,980 222 1,011 23,213 Equity shares 4,221 443 (186) 4,478 Other 59,724 13,113 (5,006) 67,831 475,720 73,053 10,461 559,234 HK SAR Government certificates of indebtedness 7,408 9,905 Total assets 483,128 569,139 Loans and advances to customers include: - reverse repos 2,951 8,411 - settlement accounts 4,959 3,769 Loans and advances to banks include: - reverse repos 7,411 10,172 - settlement accounts 2,207 1,579 Total assets increased by US$86 billion, mostly as a result of the acquisitions of RNYC and SRH, made during the year. Excluding RNYC and SRH, an underlying increase in gross lending to customers in Europe, from a growth in personal lending, was offset by reductions in Asia and Latin America as a result of the weak economic conditions and currency devaluation in Brazil. In Hong Kong, advances fell due to a reduced demand for corporate lending and the Group taking a lower market share of new residential mortgage business due to intense price competition. This was partially offset by an increase in advances made under the Government Home Ownership Scheme. In the rest of the Asia-Pacific region, there was an encouraging increase in the level of personal lending following the expansion in personal banking within several countries in the region. However, this growth was outweighed by a fall in demand for corporate lending. Debt securities held in accrual books showed an unrecognised loss, net of off-balance-sheet hedges, of US$110 million (December 1998: unrealised gain US$298 million). Equity shares included US$1,521 million (December 1998: US$1,140 million) held on investment account, on which there was an unrecognised gain of US$911 million (December 1998: US$589 million). Capital resources At 31DEC99 At 31DEC98 Capital ratios % % Total capital ratio 13.2 13.6 Tier 1 capital ratio 8.5 9.7 Composition of capital Figures in US$m Tier 1: Shareholders' funds and minorities less property revaluation reserves and goodwill capitalised 28,533 29,352 Tier 2: Property revaluation reserves 2,353 2,121 General provisions 2,088 1,807 Perpetual subordinated debt 3,264 3,276 Term subordinated debt 10,151 6,433 Minority interests in tier 2 capital 577 - Total qualifying tier 2 capital 18,433 13,637 Unconsolidated investments (1,487) (1,266) Investments in other banks (1,032) (503) Other deductions (177) (128) Total capital 44,270 41,092 Total risk-weighted assets 336,126 301,950 The above figures were computed in accordance with the EU Consolidated Supervision Directive. Tier 1 capital decreased by US$3.4 billion due to the acquisition of RNYC and SRH. The US$3 billion ordinary share capital raised to partially fund the acquisitions was more than offset by US$6.2 billion of goodwill. Internal capital generation continued to be strong with US$2.5 billion of profit retained being added to capital during the year. Tier 2 capital increased mainly due to the subordinated debt and preference shares taken on with RNYC and SRH as part of their acquisition (US$2.9 billion) and issues made by HSBC Holdings during the year (US$1.3 billion). Risk-weighted assets increased following the acquisition of RNYC and SRH (US$29 billion and US$9 billion respectively). These increases were partially offset by small reductions elsewhere in the Group. HSBC European Operations Financial Review by Geographical Segment HSBC European Operations Figures in US$m 1999 1998 Profit before tax 3,322 2,884 Share of Group pre-tax profits 41.6% 43.9% Total assets 211,222 190,823 Share of Group total assets 37.7% 40.2% Year end staff numbers (FTE basis) 53,861 49,798 Cost:income ratio 59.5% 62.0% Our European operations contributed US$3,322 million to the Group's profit before tax for 1999, an increase of 15.2 per cent over 1998, and represented 41.6 per cent of the Group's profit before tax. At constant exchange rates, Europe's profit before tax increased by 18.6 per cent over 1998. HSBC Bank plc's UK Banking operating profit before provisions increased by 7.1 per cent from US$2,580 million in 1998 to US$2,764 million. Operating profit was US$2,184 million, an increase of 1.2 per cent compared with 1998. At constant exchange rates, the underlying increase in UK Banking's operating profit before provisions was 9.8 per cent. The following commentary on UK Banking's results is based on the underlying currency results. HSBC Bank continued to focus on the delivery of wealth management services to personal customers, growing the bank's commercial business and extending the range of services available to our large corporate customers. Particular emphasis was placed on growing fee-based business and on making our product range competitive and transparent to our personal customers. This strategy was rewarded through growth in current accounts of US$6.0 billion or 13 per cent, an increase in savings and deposit accounts of US$2.1 billion or 28 per cent, and a 26.9 per cent increase in income from the sale of Life, Pensions and Investments products. First Direct also continued to perform well with pre-tax profit increasing by US$29 million to US$81 million. First Direct acquired 117,000 new cheque account customers in 1999 bringing the total cheque account customer base to over 966,000. Additionally, First Direct was rated favourite on- line bank by Interactive Investor International in October 1999. UK Banking's net interest income was US$138 million higher at US$3,257 million principally due to growth in personal and business current account and savings balances, supported by the simplification of the bank's product range and pricing in 1998. MORE TO FOLLOW FRCEAAAXALPEEFE
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