Results for the year ended 30 June 2013

RNS Number : 9202O
Hansard Global plc
26 September 2013
 



 

 

 

 

Hansard Global plc

Results for the year ended 30 June 2013

Hansard Global plc ("Hansard" or "the Group"), the specialist long-term savings provider, issues its results for the year ended 30 June 2013 ("FY 2013").

Summary

 

Year ended 30 June

2013

2012

Regular premium new business sales (PVNBP)

£156.2m

£124.4m

Single premium new business sales (PVNBP)

£32.5m

£51.3m

New business margin

12.0%

9.6%

Cash payback on new business

2.0 years

2.6 years

IFRS profit after tax

£10.4m

£11.2m

EEV profit / (loss) after tax

£17.0m

(£13.7m)

Operating cash surplus

£41.4m

£36.7m

Recommended final dividend per share 

* Subject to approval by shareholders

4.75p*

8.0p

As at 30 June

2013

2012

European Embedded Value

£226m

£224m

Assets under Administration

£1,028m

£1,034m

 

NEW BUSINESS

The performance of the Group during the financial year demonstrates success from the Group's  investment  in  distribution  infrastructure  and  its  focus  on  regular  premium  business sourced from growth economies. Regular premium new business flows are at a record level of £156.2m (2012: £124.4m) which has contributed to industry-leading new business margins of 12.0%. Almost 90% of regular premium business has been introduced electronically through Hansard OnLine.

Based on PVNBP, new business is 7.4% above last year despite reduced single premiums and the closure of Hansard Europe Limited to new business. The initial costs of acquiring this new business have been funded by positive operating cash flows of £41.4m (2012: £36.7m) generated from the existing policy book.  

HANSARD EUROPE LIMITED

As previously announced, the Group concluded that it is in its long-term interests to reduce its exposure to Europe and therefore Hansard Europe was closed to new business with effect from 30 June 2013. Plans to achieve an orderly run-off of the company's activities were developed with regulators and stakeholders and approved by the Central Bank of Ireland on 1 August 2013. Implementation of the plans has commenced.

We have taken a charge of £0.4m in FY 2013 (FY 2012: £nil) as a result of redundancy costs, professional fees and other costs arising from the implementation of the first stage of the plans.

We anticipate an expense saving of £0.4m annually from FY 2015, although the conditions imposed by the Central Bank of Ireland following approval of the plans will defer dividend distributions from Hansard Europe for an estimated three years.

Litigation

Reflected within the results under both IFRS and EEV are litigation settlements totalling £1.6m (€1.9m) (FY 2012: £nil) relating to underlying legal claims of approximately €9.5m served on Hansard Europe in prior financial years. Although the cost of these settlements has had a negative impact on profits for the year, they were made without any admission of liability, so as to avoid the expense and distraction of extended litigation and to allow us to focus fully on our strategy of driving growth in regular premium products in fast growing markets.

There remains a number of writs served upon Hansard Europe totalling €4.6m or approximately £3.9m. The Group does not provide investment advice and, accordingly, the Board is of the view that these complaints have no merit and have not made any provision against them. We will continue to defend ourselves vigorously against all claims.

HANSARD ONLINE

Hansard OnLine is a powerful sales and business administration tool that is used by intermediaries the world over. It is an integral part of Group administration systems that allows us to service those intermediaries in a way that suits them best, embed process efficiencies and be flexible in operational deployment. Throughout FY 2013 we continued to develop and implement functionality to meet the needs of policyholders and intermediaries. We will continue to extend the reach of Hansard OnLine among those few intermediaries throughout the world who do not currently utilise it.

Hansard OnLine will also be a key support tool for the future administration of the Hansard Europe book of business that will allow the Group to meet the requirements of that company's policyholders, regulators and stakeholders while processing transactions efficiently from the Group's offices in the Isle of Man.

Trading Results

The Group has traded profitably during the year and generated strong positive cashflows. The Group has successfully made its operations more efficient, enabling it to remove certain costs as well as reducing headcount during the year from 243 to 209. For the year reported, the benefits of these savings have been outweighed by the effects of those litigation settlements of £1.6m, and by the charge of £0.4m taken in relation to the closure of Hansard Europe to new business.

Prior to those exceptional items the IFRS profit before tax would have been £12.7m, an increase of £1.6m or 14.4% over the pre-tax profit of £11.1m in FY 2012. After recognising the exceptional items referred to above, IFRS profit after tax is £10.4m (2012: £11.2m).

EEV profit for the year is £17.0m, compared with a loss of £13.7m in the previous year driven by increased new business profits and investment returns.

Dividends

The  Board  has  proposed  a  final  dividend  of  4.75p  per  share  which,  if  approved  by  the shareholders, represents a total dividend of 8.0p per share  in respect of the financial year. This is in line with the commitment given at the time of announcing the results for FY 2012 of adjusting the dividend to a level commensurate with the surplus cash generated by the business.

The Board intends to maintain a progressive dividend policy going forward.

Current Trading

Following the closure of Hansard Europe to new business the Group will focus future reporting of new business performance on Hansard International and provide comparatives for that company.

 

In the first two months of FY 2014 new business levels are marginally above the level of the new business earned by Hansard International in the corresponding period in the prior year. The Board expects new business to gather momentum in the third quarter as a result of product initiatives and following a restructure of the Group's sales force.

 

The Group intends to present its refreshed new business strategies to the market in H2 2014.

 

Interim Management Statement

The first Interim Management Statement in respect of the year ending 30 June 2014 is expected to be published on 8 November 2013.

 

Gordon Marr, Group Chief Executive Officer, commented:

"We achieved a record level of regular premium new business of £156.2m PVNBP in FY 2013. This demonstrates the success of our strategy of focusing on regular premium business in growth markets.

 

We plan to refresh certain aspects of the Group's new business strategies with our new Chief Distribution Officer, Graham Morrall, in order to further diversify new business flows, reduce risk and increase the scale of our business.

 

Whilst wider market conditions are uncertain, we are confident that our strategy of focusing on regular premium business in growth markets will maintain growth in new business and that our investments in terms of recruitment, Hansard OnLine and infrastructure will continue to bear fruit."

 

For further information:

Hansard Global plc                                                                 +44 (0)1624 688000 

Gordon Marr, Group Chief Executive Officer

Vince Watkins, Chief Financial Officer

                       

Bell Pottinger LLP                                                                  +44 (0)20 7861 3232

Daniel de Belder                                

 

 

Notes to editors:

·     Hansard Global plc is the holding company of the Hansard Group of companies. The Company was listed on the London Stock Exchange in December 2006. The Group is a specialist long-term savings provider, based in the Isle of Man.

·     The Group offers a range of flexible and tax-efficient investment products within a life assurance policy wrapper, designed to appeal to affluent, international investors.

·     The Group utilises a low-cost distribution model by selling policies exclusively through a network of independent financial advisors, and the retail operations of certain financial institutions who provide access to their clients in more than 170 countries. The Group's distribution model is supported by Hansard OnLine, a multi-language internet platform, and is scaleable.

·     The principal geographic markets in which the Group currently services financial advisors and policyholders are the Far East, Latin America and the Middle East, in the case of Hansard International Limited, and Western Europe in the case of Hansard Europe Limited, the Group's two life assurance companies. Hansard Europe Limited closed to new business with effect from 30 June 2013.

·     The Group's objective is to grow by attracting new business and positioning itself to adapt rapidly to market trends and conditions. The scaleability and flexibility of the Group's operations allow it to enter or develop new geographic markets and exploit growth opportunities within existing markets without the need for significant further investment.

Forward-looking statements:

This announcement may contain certain forward-looking statements with respect to certain of Hansard Global plc's plans and its current goals and expectations relating to future financial condition, performance and results. By their nature forward-looking statements involve risk and uncertainties because they relate to future events and circumstances which are beyond Hansard Global plc's control. As a result, Hansard Global plc's actual future condition, performance and results may differ materially from the plans, goals and expectations set out in Hansard Global plc's forward-looking statements. Hansard Global plc does not undertake to update forward-looking statements contained in this announcement or any other forward-looking statement it may make. No statement in this announcement is intended to be a profit forecast or be relied upon as a guide for future performance.

 

 

CHairman's Statement

I am pleased to present the Report and Accounts of Hansard Global plc for the financial year ended 30 June 2013.  This has been a year of great change for the Group, which has seen us close Hansard Europe Limited to new business and settle some of the litigation that has been hanging over us for a number of years.

As the profile of the Group continues to change, so does the Board. I was delighted that Gordon Marr was appointed as Group Chief Executive Officer with effect from 1 January 2013. This development will enable Gordon to focus on the execution of our strategy, and I remain committed to supporting Gordon and the Board in my capacity of non-executive Chairman.

During the year we bade farewell to directors Joe Kanarek and Harvey Krueger and Bernard Asher retired from the Board on 16 September 2013. On behalf of the Board, I thank them all for their valued contributions over the years and wish them every success for the future.

Hansard Europe

With the success of the Group's strategy to build relationships with intermediaries in growth markets and the reduced prospects in the Eurozone, we concluded that it is in the long-term interests of the Group to reduce our exposure to Europe.  Consequently, Hansard Europe was closed to new business with effect from 30 June 2013.

 

Plans to protect the interests of policyholders and other stakeholders and to achieve an orderly run-off have been agreed with the relevant regulators and are being implemented as described elsewhere within this Report and Accounts.

Litigation

 

Reflected within the Report and Accounts are litigation settlements totalling €1.9m (£1.6m, $2.5m) (FY 2012: £nil) relating to underlying legal claims of approximately €9.5m served on Hansard Europe in prior financial years. Although the cost of these settlements has had a negative impact on profits for the year, they were made, without any admission of liability, so as to avoid the expense and distraction of extended litigation and to allow us to focus fully on our strategy of driving growth in regular premium products in fast growing markets.

 

While these particular claims have been settled, we will continue to defend ourselves against all claims, unless there is a clear economic benefit to consider an alternative course of action.

 

New business

The performance of the Group during the financial yeardemonstrates continued success from the Group's investment in distribution infrastructure and its focus on regular premium business sourced from the growth economies of the Far East and Latin America. Over 90% of regular premium new business is currently introduced electronically through Hansard OnLine compared to 60% in the previous financial year.

New business flows are almost 15% greater than those of the previous financial year, on the Group's internal measure. This represents a record level of new business for the Group since our listing in December 2006.

Financial performance for the year ended 30 June 2013

·     International Financial Reporting Standards ("IFRS")

Reflecting the strength of our portfolio of in-force business, continued investment in new business, and the litigation settlements referred to above, IFRS profit after tax for the year is £10.4 million (US$15.8m), compared with the profit of £11.2m (US$17.0m) earned in the previous financial year. Earnings per share for the year are 7.6p (US 11.6 cents), compared with 8.2p (US 12.5c).

·     European Embedded Value ("EEV")

EEV profit after tax has increased to £17.0m (US$25.8m) (2012: loss of £13.7m (US$20.8m)). Increased new business profits arising from increased regular premium new business flows, positive investment returns and changes in our assumptions of future policyholder behaviour have been incorporated in our expectations of value.

Following the payment of dividends totalling £15.5m (US$23.6m) during the year, the Group's embedded value at 30 June 2013 is £225.7m (US$343m), (2012: £224.3m, US$341m).

·      Capitalisation and solvency

The Group is well capitalised to meet the requirements of regulators, policyholders and intermediaries. The minimum solvency margins are covered 12 times (2012: 13 times) by our capital resources. Our prudent investment policy for shareholder assets has removed much of the market risk and provided a stable and resilient solvency position over recent years.

Dividends

The Board has resolved to pay a final dividend of 4.75p (US 7.2c) per share on 13 November 2013 which is subject to approval at the Annual General Meeting. If approved, this will represent total dividends for the financial year of 8.0p per share (US 12.2c) which is in line with our commitment at time of publishing the results of FY 2012.

Corporate Governance

Hansard is committed to achieving high standards of corporate governance.  The Group has adhered to the principles of the UK Corporate Governance Code throughout the financial year, as is reported elsewhere in this Report and Accounts.

During the year we have refreshed Board and Committee structures and composition throughout the Group.

The burden of increasing regulatory and governance requirements has increased costs for all financial services institutions. This trend shows no sign of abating and, indeed, timetables for implementation continue to be extended. I expect the implementation of Solvency II, FATCA and other legislation proposed throughout the EU to occupy a significant amount of the Group's resources over the next few years.

Outlook

Whilst wider market conditions continue to be uncertain, we are confident that our strategy of focusing on regular premium business in growth markets will drive growth in new business and that our investments in terms of recruitment and infrastructure will continue to bear fruit.

Dr. L S Polonsky CBE

Chairman

 25  September 2013

 

REPORT OF THE GROUP CHIEF EXECUTIVE OFFICER

 

Having been appointed Group Chief Executive Officer with effect from 1 January 2013, this is my first report in that capacity in the annual Report and Accounts.  The performance of the Group during this financial year demonstrates the success of our strategy and I set out below my summary of the Group's strategic direction, together with some of the high-level results in the year ("FY 2013").

Our success in FY 2013 is demonstrated by a record level of regular premium new business; in increasing utilisation of Hansard OnLine amongst IFAs and other intermediaries in our target markets, in the progress being made in managing business risk and in the level of positive cashflows.

While we have been successful we know that we cannot stand still. We operate in a fast-moving environment that requires us to be open to change and have begun to consider strategic and tactical adjustments to better diversify new business flows, further reduce risk and increase the scale of our business.

Subsequent to the closure of Hansard Europe to new business we intend to complete a review of the sales and marketing operations of the Group. Graham Morrall, who commenced employment as Chief Distribution Officer in July 2013, has been tasked with leading the review and I anticipate that we will provide details of any significant changes in early 2014.

STRATEGY

 

Hansard's strategic aims are to attract and retain policyholders and increase the value of the Group, principally by:

1.     Sourcing significant flows of regular premium new business flows from diversified target markets;

2.     Leveraging Hansard OnLine developments;

3.     Reducing our exposure to business risk and;

4.     Generating positive cashflows to fund a progressive dividend stream.

 

1.   New Business distribution 

Strategy. We will continue to focus our distribution activities in order to gain a substantial proportion of regular premium flows from growth marketsat an acceptable return on capital. We expect to achieve this through enhanced service levels; innovative support to intermediaries; improvements to our product range, and by extending the breadth of our proposition. We intend to diversify market exposures by developing opportunities in other markets.

I anticipate that the first few of a range of tactical steps will be introduced to intermediaries and their clients by November 2013.

Results from FY 2013

 I feel that our decision to position the Group to benefit from the growth that we envisaged in the economies of the Far East has been rewarded. We have seen a continuation of the growth in new business levels over those of the last few years, driven by our strategic focus on growth markets and supported by targeted expenditure. Using the Group's internal metric, Compensation Credit ("CC"), new business has increased by 14.6% over FY 2012. This demonstrates the Group's ability to grow new business profitably. New business levels measured under the CC basis have grown by an average of 15% annually since 30 June 2009.

Using the basis of Present Value of New Business Premiums ("PVNBP") that is more commonly used by other financial services companies we have achieved growth of over 25% in regular premium new business compared with the previous year. This represents a record level of regular premium new business in a financial year of £156.2m. This growth, despite volatile markets and uncertain economic outlook in Europe, reflects a continuation of profitable relationships with IFAs in our target markets. 

I believe that the growth of our new business this year is recognition of our ability to develop a proposition that meets the needs of policyholders and intermediaries, and of the efforts of those intermediaries. I would like to record my thanks to all members of the Group's distribution force and to all those IFAs and intermediaries who have introduced new business to us this year.

2.         Leverage Hansard OnLine

Strategy. Hansard OnLine is a powerful sales and business administration tool that is used by intermediaries the world over. It is an integral part of Group administration systems that allows us to better service those intermediaries, embed process efficiencies and be flexible in operational deployment. We will continue to extend the reach of Hansard OnLine among those few intermediaries throughout the world who do not currently utilise this powerful tool in their dealings with Hansard. In keeping with the nature of our business, Hansard OnLine is available in 11 different languages, enabling us to provide a tailored service to those fast-growing international markets where our efforts are focused.

Hansard OnLine will be a key support tool for the future administration of the Hansard Europe book of business that will allow the Group to meet the requirements of that company's policyholders, regulators and stakeholders while processing transactions efficiently from the Group's offices in the Isle of Man.

Results from FY 2013

More than 8,000 new business applications have been processed through Hansard OnLine since launch of the facility and over 90% of new business applications are now processed onLine. In particular over 3,600 (FY 2012: 2,100) policies were introduced electronically this year by those financial advisors in international markets using Hansard OnLine.

We believe that all aspects of the lifecycle of a Hansard policy should be capable of being transacted onLine and we continue to develop our systems to meet that target. We have developed systems to support onLine processing of pre-sale illustrations and of policyholder investment transactions. These systems have been implemented on a targeted basis with selected intermediaries. Almost 90% of fund switches and asset dealing instructions are now received onLine.

3.         Reduction of Business and Financial Risks

Strategy. Our business model is such that the assets linked to policies, and which determine the policy values, are selected by policyholders or their advisors yet, as has been reported in the past, a majority of the complaints we receive relate to the selection and performance of assets. This is particularly true of more complex structured products distributed throughout Europe that have been selected by policyholders and / or their advisors for inclusion in policies.

 

We intend to minimise future exposure to significant policyholder complaints and to those jurisdictions where we have been subject to legal challenge. This will be achieved, in large part, by the action taken to close Hansard Europe to new business with effect from 30 June 2013; by the introduction of an asset universe that provides a wide range of investment exposures to policyholders, but which seeks to minimise access to those assets that have given rise to significant policyholder complaints in the past, and by careful risk management of existing litigation.

Hansard Europe

Results from FY 2013

Plans to protect the interests of policyholders and other stakeholders of Hansard Europe and to achieve an orderly run-off have been agreed with the relevant regulators and are being implemented.

We have taken a charge of £0.4m in FY 2013 (FY 2012: £nil) representing accelerated redundancy costs, professional fees and other costs arising from the implementation of the first stage of the plans.

From implementing the next stage of the planswe anticipate a reduction of 12 employees in the Republic of Ireland over the course of the current financial year, and an increase of 6 employees in the Isle of Man to provide additional administrative capacity. We further anticipate process efficiencies from a centralisation of administrative capability in the Isle of Man and a reduction in business risk. As a result of these factors, we anticipate an expense saving of £0.4m annually from FY 2015, although the conditions imposed by the Central Bank of Ireland following approval of the plans will defer dividend distributions from that company.

 

Litigation

Results from FY 2013

At the beginning of this financial year, Hansard Europe had been served with writs totalling €14m (approximately £11m) arising from policyholder complaints and other asset performance-related issues. The Group does not provide investment advice and, accordingly, the Board is of the view that these complaints have no merit.

Consistent with the closure of Hansard Europe to new business the Board considered the economic and other options available to the Group to better manage those legal claims, in order to reduce uncertainty and protect regulatory capital holdings. With the benefit of advice from the company's lawyers, the Board considered it in the best interests of the Group and its shareholders to reach a resolution with regard to certain of those claims.

 

Reflected within the consolidated financial statements are agreed settlements totalling £1.6m (€1.9m) (FY 2012: £nil) relating to underlying claims of approximately €9.5m issued in Norway and Italy in prior years.  While these settlements have had a negative impact on our reported results under IFRS and EEV, they were made, without any admission of liability, in order to avoid the expense and distraction of extended litigation and to allow management to focus fully on our strategy of driving growth in regular premium products in fast growing markets.

 

At the date of this report, there remains a number of writs served upon Hansard Europe totalling €4.6m or approximately £3.9m. We will continue to defend ourselves vigorously from all claims but will consider early settlement where there is a clear economic benefit.

 

 

Our risk management framework is continually refreshed to better support our objectives and to recognise regulatory and legislative change. During the year the Group restructured its Compliance functions and also appointed a new Chief Risk Officer.

 

A summary of the Group's risk management framework, and the principal risks faced by the Group, is set out in the Corporate Governance Report.

 

4.   Positive operating cashflows and progressive dividend stream

 

Strategy. The Board has committed to generating positive operating cash flows to fund new business strain and support a progressive dividend payment stream.

 

Cashflows

As can be seen in the Business and Operating Review, operating cash flows (being fees and commissions received during the year less administrative expenses paid) increased by 12% over FY 2012 to £41.4m despite the litigation expense referred to above.

The Group invested a net £28.8m (2012: £26.1m) in new business during the year. We believe that the pursuit of profitable new business is the best use of our capital resources at this time. This increase of 10.3% has been achieved despite the announcement of the closure of Hansard Europe to new business earlier this year.

Therefore, before taking into account other issues impacting on cashflows for the period, the Group generated a net £12.6m to support dividend payments in respect of FY 2013 totalling approximately £11m. This is in line with the strategy set out in the Report and Accounts for FY 2012.

Progressive dividend stream

The Board has made a commitment to a dividend of 8.0p per share in respect of FY 2013, and a progressive payout in subsequent financial years.

An interim dividend of 3.25p per share was declared on 27 February 2013. A final dividend of 4.75p per share has been proposed by the Board and will be considered at the Annual General Meeting on 7 November 2013. When the final dividend is paid at this level, these dividends will total 8.0p per share in respect of this financial year.

 

FINANCIAL PERFORMANCE

 

Financial performance is summarised as follows. A detailed review of performance is set out in the Business and Operating Review that follows this report.

 


FY 2013

FY 2012

%


£m

£m

change





New business sales - Compensation Credit

19.6

17.1

14.6 %

IFRS profit after tax

10.4

11.2

(7.1)%

EEV profit / (loss) after tax

17.0

(13.7)

224.1%

EEV at 30 June

225.7

224.3

0.6%

 

IFRS results

Fees and commissions have increased by 4.8% over FY 2012, or £2.6m. The increased level of fee income in this financial year is largely as a result of those new business policies issued in the last few years which are now contributing to revenue streams for a full financial year, and by strengthening of foreign currencies against sterling.

While the Group has been successful in harnessing process efficiencies and reducing headcount during the year from 243 to 209, the benefits of these savings have been outweighed by the effects of those litigation settlements of £1.6m, and by the charge of £0.4m taken in relation to the closure of Hansard Europe to new business.

After recognising the exceptional items referred to above totalling £2.0m (2012: £nil), IFRS profit after tax for the year is £10.4m, a reduction of 7.1% from the profit of £11.2m in FY 2012. Without those exceptional items the IFRS profit after tax would have been £12.4m.

EEV results

The EEV  result  is  primarily  driven  by  the  current  year  new  business,  retention,  expenses  and  investment returns. Additional factors that have a negative impact upon the EEV result in FY 2013 are the litigation settlements and the closure of Hansard Europe to new business.

The EEV new business profit of £22.5m has increased by 34% over the previous year (FY 2012:  £16.8m).    This  growth  reflects  the  increase in  new  business  volumes,  a  more  favourable  business  mix and continued  expense  management.

The EEV operating profit for the year was £11.7m which is some £6.9m higher than the £4.8 m for FY 2012.  In addition to the contribution from the new business profit, the litigation settlements of £1.6m and other negative experience variances of £3.9m, the processes for setting best estimate assumptions have been extensively reviewed in the year. In particular, the process for determining future recurring expenses has been tightened and changes in policyholder behaviour are being recognised more quickly, rather than being smoothed.

Following the payment of dividends totalling £15.5m (2012: £19.1m), the Group's EEV has increased by £1.4m to £225.7m at 30 June 2013 (2012: £224.3m). The composition of the EEV balance sheet at 30 June 2013 reflects the conditions imposed by the Central Bank of Ireland on the ability of Hansard Europe to distribute its excess capital.

our people

The Group has a dedicated dynamic workforce. We have a commitment to service and quality at the highest level in relation to the development of successful products, administration, distribution mechanisms and Hansard OnLine. It is the expertise and experience of our staff that has ensured our success in a wide range of international growth markets.

The strength and continued growth of the business is due in no small part to the hard work and dedication of everyone connected to Hansard. I thank them all for their continued commitment to Hansard's success. I am sure that our employees will continue to meet the challenges facing us as we pursue the successful integration of Hansard Europe's administrative requirements into the Isle of Man operations.

 

G S Marr

Group Chief Executive Officer

25  September 2013

 

BUSINESS AND OPERATING REVIEW

Business

Hansard is a specialist long-term savings provider that began trading internationally from the Isle of Man in 1987. The Company's head office is in Douglas, Isle of Man, and its principal subsidiaries operate from the Isle of Man (including a regulated insurer, Hansard International Limited), and Dublin, Republic of Ireland (Hansard Europe). Hansard International has established a branch in Malaysia to support business flows from Asian growth economies.

The Group offers a range of flexible, tax-efficient investment products within life assurance or capital redemption bond policy wrappers, developed to appeal to affluent international investors and distributed by Independent Financial Advisors ("IFAs") and other intermediaries acting for the clients they introduce. These IFAs are supported by the Group's distribution company, Hansard Development Services Limited, and by Hansard OnLine, the Group's multi-language internet platform.

 

Contract servicing and related activities are performed by Hansard Administration Services Limited, which is authorised by the Insurance & Pensions Authority of the Isle of Man Government to act as an Insurance Manager to both Hansard International and Hansard Europe.

 

Closure of Hansard Europe to new business

Following a strategic review of the operations of Hansard Europe that company was closed to new business with effect from 30 June 2013, as a result of which the Group now focuses its new business activities on target markets such as the Far East and Latin America, while continuing to service those policy contracts introduced by IFAs throughout the world prior to 30 June 2013.

 

A plan to protect the interests of policyholders and other stakeholders of Hansard Europe achieve an orderly run-off, reduce operational risks and protect capital was developed with the relevant regulators and submitted to the Central Bank of Ireland in May 2013. The plan involved the redundancy in June and July 2013 of 7 roles linked to new business activities, followed by the implementation of a revised Operating Model for the remaining activities of Hansard Europe.  Approval to commence the implementation of the revised Operating Model was given by the Central Bank of Ireland on 1 August 2013.  

The Operating Model also allows the capture of process efficiencies by centralising the servicing of policy contracts and other administrative operations at the Group's head office on the Isle of Man, through an outsourcing agreement with Hansard Administration Services Limited. Under the Operating Model, regulatory control functions and litigation management will continue to be exercised from Dublin for the foreseeable future. The embedding of the Operating Model and the outcome of litigation management will drive the timing of the release of excess capital from Hansard Europe.

We expect that the implementation of the Operating Model will be completed by Christmas 2013 and will result in a net reduction in Group administrative and other headcount of a further 6 people over the course of FY 2014.

Products

The Group's products are unit-linked regular or single premium life assurance contracts, which offer access to a wide range of investment assets. The contract benefits are directly linked to the value of those assets that are selected by, or on behalf of, the policyholder. The Group does not offer investment advice. Policyholders bear the investment risk.

These contracts are distributed exclusively through IFAs and other intermediaries, supported by our multi-language internet platform, Hansard OnLine. As a result of high levels of service, the nature of the Group's products, the functionality of Hansard OnLine, and the ability of the policyholder to reposition assets within a policy, we expect to retain the policyholder relationship over the long term.

The Group's products do not include any policies with financial options and/or guarantees regarding investment performance and, hence, unlike the situation faced by many other life assurers, the Group carries no guarantee risk that can cause capital strain. 

Revenues

The main source of income for the Group is the fees earned from the administration of the insurance contracts. These fees are largely fixed in nature and amount. Only approximately 30% of the Group's revenues are based upon the value of assets under administration. The new business generated in a particular year is expected to earn income for an average period of 14 years and so, with careful expense management, provides a healthy return on the investment that is in excess of our competitors. In the year under review we have seen growth of over 25% in regular premium new business flows (based on PVNBP), which will provide an income stream for the future. Our business is therefore long term in nature both from a policyholder perspective and with regards to the income that is generated. 

From this income we meet the overheads of the business, invest in our business and invest to acquire new insurance contracts. Capital invested in new business earns a return in excess of 15% p.a. and, depending upon the mix of products sold, is typically returned in two years. A large proportion of the annual cash generated each year from the policies under administration is re-invested in growing the business, with the aim of increasing future returns for shareholders.

Capitalisation and solvency

A key financial objective is to ensure that the Group's solvency is managed safely through the economic cycle to meet the requirements of regulators, policyholders, intermediaries and shareholders. The Group is well capitalised. The required minimum solvency margins are covered 12 times (2012: 13 times) by our capital resources, which are typically held in a wide range of deposit institutions and in highly-rated money market liquidity funds. This prudent investment policy for shareholder assets has removed much of the market risk and provided a stable and resilient solvency position over recent years.

Additionally, as mentioned above, the Group's products do not include any policies with financial options and/or guarantees regarding investment performance. Therefore, the Group carries no guarantee risk that can cause capital strain, further insulating it against volatile investment markets.

We are well advanced in our preparation for the adoption of the new EU Solvency II requirements that are now not expected to be implemented before 2015. As noted previously, we do not believe the Group will be adversely impacted by the new requirements.

Hansard OnLine

Hansard OnLine is the Group's multi-language internet platform. It is a secure extranet platform hosting all information about the policies administered by the Group. We provide access to relevant portions of this information to Intermediaries and their clients around the world, around the clock, to allow them to better manage their objectives. Content may be presented in any of 11 different languages - helping IFAs communicate more effectively with their clients and reinforcing their brand.

Hansard OnLine is a valuable sales and administration toolthat continues to be developed to meet the needs of intermediaries and policyholders. Functionality introduced recently aims to improve data access; increase security and; reduce operational risks, which, in turn, has allowed the Group to reduce its expense base.

Meeting policyholders' requirements

Local needs in local languages

Policy information (policy valuations, premium collection, unit fund and investment performance information) is available OnLine to policyholders and intermediaries with content presented in11 different languages.

 

Secure communications 

Through an OnLine account policyholders can view all the documentation relating to their policy. Over 13,000 OnLine accounts are used regularly. The number of clients choosing not to receive hard copy post continues to show a steady increase.

 

Payment of premiums

Enhanced functionality to allow flexibility in payment of premiums by credit card is to be launched in the next few months.

 

Supporting intermediaries' business models

OnLine processing

·      Pre-sale policy illustrations

During the year a new, multi-language, feature rich OnLine policy illustrations system was launched to allow intermediaries to better demonstrate projected returns to policyholders. An average of 170 illustrations are generated per week.

 

·      OnLine processing of new business applications

Over 8,000 new business applications have been received OnLine since launch. Over 90% of all new business applications are now received OnLine. In particular over 3,600 (FY 2012: 2,100) policies were introduced electronically this year by those financial advisors in international markets using Hansard OnLine.

 

·      OnLine processing of policy investment transactions

The majority of Fund Advisors now transact policy-related investment dealing OnLine. Almost 90% of all available transactions are now processed OnLine. A facility to allow Fund Advisors to transact in aggregate throughout their client range has been released. A project to allow policyholders to transact OnLine is underway.

 

Up to date analytical information

·      Unit Fund Centre

The Unit Fund Centre is an interactive research application that allows an intermediary to filter the entire range of Hansard unit funds available, based on a range of specific criteria, and create bespoke, personalised reports for their clients.

 

·      Personal Investment Review ("PIR")

Significant enhancements have been made to the popular PIR tool, accessed via Hansard OnLine. The PIR is a tool used by intermediaries in Hansard's key markets, enabling them to produce branded reports detailing comprehensive fund performance and holdings data for their clients. The enhanced version of the application has increased functionality and more robust underlying data, and also 'plugs in' as a new tool to the recently launched Unit Fund Centre.

 

Reducing Operational risk

·      Straight-through processing

The straight-through processing of policyholder instructions (whether received directly or through their appointed agents) reduces the Group's operational risk exposures, as does the ability of the Group to communicate electronically with intermediaries and policyholders, irrespective of geographical boundaries.

·      Administrative efficiencies

Hansard OnLine will be a vital resource as the Group implements the revised Operating Model for Hansard Europe, allowing more efficient management of operations from the Isle of Man while meeting the needs of regulators, intermediaries and policyholders.

 

Key performance indicators

We intend to grow our business in our preferred markets and at an acceptable return on capital. To support this the Group's senior management team monitors a range of Key Performance Indicators, both financial and non-financial, that are designed to ensure that performance against targets and expectations across significant areas of activity is monitored and variances explained.

The following is a summary of the key indicators.

Key performance indicators

New Business - The Group's prime indicator of calculating new business production, Compensation Credit ("CC"), indicates the relative value of each piece of new business and is used, therefore, in the calculation of commission payable to intermediaries.  Incentive arrangements for intermediaries and the Group's Account Executives incorporate targets based on CC.

New business levels are reported daily. The Group's objective remains to grow new business at a rate of 10% - 15% per annum on this measure over the medium term. As is outlined elsewhere in this Report and Accounts, new business flows have grown by an average 15% annually on this measure since 2009, reflecting better positioning of the Group's activities to capture new business.

Expenses - The Group maintains rigorous focus on expense levels and the value gained from such expenditure. The objective is to develop processes to restrain increases in administrative expenses to the rates of inflation assumed in the charging structure of the Group's policies. The Group's administrative and other expenses for the year, before litigation settlements and closure costs, of £21.1m, were only marginally above the £21.0m of the previous financial year.

Cash - Bank balances and significant movements on balances are reported weekly. The Group's liquid funds at the balance sheet date were £67.2m (2012: £65.3m). The change reflects the increased fees from the in-force book, new business investment and dividends paid.

Business continuity - Maintenance of continual access to data is critical to the Group's operations. This has been achieved throughout the year through a robust infrastructure with inbuilt redundancy. The Group is pro-active in its consideration of threats to data, data security and data integrity. Business continuity and penetration testing is carried out regularly by internal and external parties.

Risk profile - The factors impacting on the Group's risk profile are kept under continual review. Senior management review operational risk issues at least weekly. The significant risks faced by the Group are summarised in the Corporate Governance report.

 

 

New business flows for the year ended 30 June 2013

 

Hansard's strategy to acquire increased levels of more profitable regular premium new business from growth markets continues to be rewarded, driven by continued development of relationships with financial advisors, establishment of new relationships, and introduction of new product initiatives in the early part of this financial year. This activity has been particularly successful in those areas of the Far East targeted by the Group.

The success of the Group's new business strategies is demonstrated by an increased level of regular premium volumes and by increased new business profits over FY 2012. New business sales for FY 2013 are 14.6% ahead of FY 2012, on the Group's internal metric, Compensation Credit ("CC").

Increased levels of CC over last year demonstrate that the Group continues to grow new business levels profitably. This is a measure of the quality of our proposition and of increased levels of interest among IFAs and their clients throughout the world. Since June 2009, following the global financial crisis, the Group's new business sales have increased by an average of 15% annually, on that basis.

Our focus on regular premium products from growth markets has driven increased new business margins, when compared to FY 2012, and speedier return of capital invested by the Group in these products. Capital is returned within 2 years (2012: 2.6 years).

We have achieved a record performance in regular premium new business sales in spite of the fact that economic conditions and other factors in Latin American markets have restricted the volume of new business from those markets.

The volumes of regular premium new business from those target markets has been partially offset by a reduction in single premium flows caused by the announcement in February this year of our intention to close Hansard Europe to new business.

 

The results for the year that are summarised below reflect the successful implementation of the decisions taken by the Group to:

·      develop and enhance profitable relationships with IFAs, intermediaries and their clients and;

·      increase the functionality of Hansard OnLine to continue to meet the needs of IFAs and policyholders.

New business performance


2013

2012

Change

New business sales - CC

£19.6m

£17.1m

14.6 %

New business sales - PVNBP

£188.7m

£175.7m

7.4 %

New business contribution ("NBC")

£22.5m

£16.8 m

33.9 %

New business margin ("NBM")

12.0 %

9.6%

25 %

Internal rate of return ("IRR")

>15 %

>15 %

-

Cash payback on new business ("BEP")

2.0 yrs

2.6 yrs

0.6 years

 

Present Value of New Business Premiums

 

On the basis of the Present Value of New Business Premiums ("PVNBP"), regular premium flows for the year are at a record level of £156.2m, and over 25% ahead of FY 2012, as we continue to develop markets in the Far East.

Single premiums have however fallen from £51.3m in FY 2012 to £32.5m, reflecting uncertainty and other economic factors in the Eurozone and the announcement in February this year of our intention to close Hansard Europe to new business. Hansard Europe contributed less than 10% of the Group's new business flows in FY 2013 on all metrics reported by the Group.

The record level of regular premium new business levels in the year of £156.2m constitutes some 83% of total new business (FY 2012: 71%). 

 

 

PVNBP by contract type

 2013

2012

%


£m

£m

change

Regular premium

156.2

124.4

25.6 %

Single premium

32.5

51.3

(36.6)%


188.7

175.7

7.4 %

 

 

PVNBP by region

2013

2012

%


£m

£m

change

Far East

114.3

69.4

64.7 %

Latin America

30.6

37.1

(17.5)%

EU and EEA

26.3

46.6

(43.6)%

Rest of world

17.5

22.6

(22.6)%


188.7

175.7

7.4 %

 

New business profits

Despite market conditions, we have retained our focus on profitability. Increased regular premium flows, which earn higher margins than single premium business, have contributed to the growth in the new business margin to 12.0% on the PVNBP basis (FY 2012: 9.6%).

The underlying profitability of the Group's new business remains consistently above those levels enjoyed by competitors, reflecting the efficiency of the Group's product design.  The Internal Rate of Return of new business written in the year remains in excess of 15% p.a., reflecting the product design which sees initial capital invested in new business being returned, on average, in two years.

Developing and enhancing relationships

The Group's proposition is to develop and enhance relationships with intermediaries and their clients through the use of our people, products and technology in a way that meets shared objectives.

We continue to look to better position our market development resources to provide local language and other support to IFAs in the Group's target markets. During the financial year we continued to increase our exposure to the growth markets of South-East Asia and North Africa together with adding resource to East Africa. While distribution resources have been withdrawn from certain areas in Western Europe we continue to service intermediaries, including those focused on an expatriate market.

To help focus our efforts we have reorganised our sales management structure into three regions headed by a Regional Director, Latin America, Middle East & Africa and Asia. In addition we have added a Head of International Business Development to the management team.

Selective recruitment of distribution resources will continue, in line with our policy of expanding our reach amongst suitable financial advisors in the Group's target markets. Throughout the next financial year we intend to continue to develop relationships through targeted expansion of resources in the Far East, in more countries in Latin America, Middle East and Africa.

Through our network of Account Executives we continue toreceive business from a range of financial advisors around the world.  The growth in regular premium new business flows from target markets is reflected in the proportions of contractual premiums denominated in Japanese yen and US dollars. Some 75% of this year's PVNBP is denominated in those currencies (2012: 62%).  Reduced receipts in euro reflect reduced single premiums in the year.

 


2013

2012

Currency denominations (as a percentage of PVNBP)

%

%

Japanese yen

48.1

29.1

US dollar

27.8

32.5

Euro

13.0

24.4

Sterling

10.2

10.0

Other

0.9

4.0


100.0

100.0

 

Presentation of financial results

As noted above, our business is long term in nature, and for this reason we present the results on an EEV basis in addition to the statutory IFRS basis. We believe that EEV is a valid measure of profitability and shareholder value as our products are designed to minimise capital strain.

The profit that the Group expects to earn from the issue of an insurance contract is the same, irrespective of the basis of measurement, however:

·      The EEV result is a discounted cash flow valuation of the future profits expected to emerge from the current book of insurance contracts and provides a more complete recognition of management's activity throughout the financial year. It demonstrates the expected emergence of shareholder cash over the long term, by reflecting the net present value of the expected future cash flows. The embedded value profit reported in one year will emerge as cash in future years.

·      The IFRS methodology smoothes recognition of profit from new business by spreading the initial costs (and revenues) evenly over the life of the business. The result therefore, reflects neither the future shareholder value added, nor the cash impact of the new business in a particular year.

Results for the year

The following is a summary of key items to allow readers to better understand the results of strategy implementation, as represented under accounting disclosures affecting the consolidated income statement, an analysis of cashflows and the consolidated balance sheet. A small number of comparative figures have been restated in this section.

Abridged consolidated income statement

The consolidated income statement presented under IFRS reflects the financial results of the Group's activities during the year. This income statement however, as a result of its method of presentation, incorporates a number of features that might affect an understanding of the results of the Group's underlying transactions. This relates principally to:

·      investment income, gains and losses relating to the assets administered by the Group to back its liability to policyholders. These assets are selected by the policyholder or an authorised intermediary and the policyholder bears the investment risk. Investment gains during the year attributable to policyholder assets were £73.4m (2012:  £146.5m losses).

·      fund management fees paid by the Group to third parties having a relationship with the underlying contract. While fund management fees paid are properly recorded in the consolidated income statement under IFRS, the disclosure distorts results compared with an understanding of the Group's own entitlement to fund management fees and any requirement to pay such fees for services rendered in respect of the Group's own assets. In the current year third party fund management fees attributable to policyholder assets were £4.3m (2012: £4.3m). These are reflected in both income and expenses under the IFRS presentation.

An abridged consolidated income statement in relation to the Group's own activities is presented below, excluding the items of income and expenditure indicated above.

While the Group has been successful in harnessing process efficiencies and reducing administrative headcount during the year, the benefits of these savings have been outweighed by the effects of litigation settlements of £1.6m and by the charge of £0.4m taken in relation to the closure of Hansard Europe to new business.

Prior to those exceptional items the IFRS profit before tax would have been £12.7m, an increase of £1.6m or 14.4% over the pre-tax profit of £11.1m in FY 2012, as can be seen below.

After recognising the exceptional items referred to above, IFRS profit after tax for the year is £10.4m.

 


2013

2012


£m

£m

Fees and commissions attributable to Group activities

52.8

50.2

Investment and other income

2.2

1.2


55.0

51.4

Origination costs

(21.2)

(19.3)

Administrative and other expenses attributable to the Group, before

litigation settlements and discontinued activities

 

(21.1)

 

(21.0)

Operating profit for the year before litigation settlements and discontinued activities

12.7

11.1

Litigation settlements and discontinued activities

(2.0)

-

Profit for the year before taxation

10.7

11.1

Taxation

(0.3)

0.1

Profit for the year after taxation

10.4

11.2

 

 

 

Fees and commissions

Fees and commissions for the year attributable to Group activities are £52.8m, an increase of 5.2% over the previous year (2012: £50.2m).

Through product design, elements of contract fee income are largely fixed in nature, representing both the smoothing of up-front income required under IFRS, and policy-servicing charges applied to the relevant policy annually or as required by the policy terms and conditions. The effect of recent new business growth on the Group's income can be seen in the increase in fees and commissions over the comparative year. This demonstrates the resilience of the Group's business model and supports our strategy of focussing on more profitable regular premium sales. The impact on current year income of policy contracts issued this year is minimal.

Approximately 30% of the Group's fees and commissions, being fund management fees and commissions receivable from third parties, are related directly to the value of assets under administration and exposed to market movements and valuation judgements. The level of fund management fees and commissions receivable, when compared with last year, reflects primarily that levels of assets under administration have not moved significantly over the course of the financial year.

A summary of fees and commissions is set out below:

 



2013

2012




£m

£m

Contract fee income

38.0

35.9

Fund management fees accruing to the Group

10.5

10.1

Commissions receivable

4.3

4.2


52.8

50.2

Included in contract fee income is £20.1m (2012: £19.1m) representing the amounts prepaid in previous years, as can be seen below in the reconciliation of deferred income.

Investment and other income

A summary of Investment and other income is set out below. Foreign exchange gains of £0.6m have been recognised as a result of the strengthening of currencies against sterling during the financial year (2012: losses of £1.0m).  The Group's own assets are held predominantly in Sterling but Hansard Europe is required to hold euro currency balances to support its regulatory capital requirements.

 

 

2013 2012


£m

£m

Bank interest

1.5

1.8

Foreign exchanges gains / (losses) on revaluation of net  operating assets

0.6

(1.0)

Other operating income

0.1

0.4


2.2

1.2

 

 

You can find further information about the Group's foreign currency exposures in note 22 to the IFRS section of this Report and Accounts.

 

Origination costs

Our target is to grow new business through profitable relationships with intermediaries. Under IFRS, new business commissions paid, together with the directly attributable incremental costs incurred on the issue of a policy contract, are deferred and amortised over the life of that policy. This accounting policy reflects that the Group will continue to earn income over the long-term from policies issued in a given financial year, as mentioned above.

The growth in new business volumes, on the Group's internal metric, over last year is reflected in an increase of 14% in these direct costs of new business to £28.5m. This is deferred to match the longer-term income streams expected to accrue from the policies issued this year.

Amounts totalling £18.7m (2012: £16.9m) have been expensed to match contract fee income earned this year from policies issued in previous financial years, as can be seen below in the reconciliation of Deferred Origination Costs. The expected life of a typical single premium contract is 15 years. The life of a regular premium contract is deemed to be the term of the individual policy. Typical terms range between 10 years and 25 years.

Other elements of the Group's new business costs, for example recruitment costs and initial payments to new Account Executives, are expensed as incurred.

 

Origination costs in the year are:

 


2013

2012


£m

£m

Origination costs - deferred to match future income streams

28.5

25.0

Origination costs - expensed as incurred

2.5

2.4

Total origination costs incurred in the year

31.0

27.4

Net amortisation of deferred origination costs

(9.8)

(8.1)


21.2

19.3

 

 

Administrative and other expenses

We continue to robustly manage administrative and other expenses and support new business developments with targeted expenditure.

The Group has been successful in harnessing process efficiencies and reducing administrative headcount during the year but the benefits of these expense reductions in this financial year have been outweighed by two particular exceptional items, being the effects of litigation settlements of £1.6m, and by the charge of £0.4m taken in respect of professional fees, redundancy payments and related costs following the closure of Hansard Europe to new business on 30 June 2013 (2012: £nil).

The Group's underlying administration and other expenses, without taking those two exceptional items into account, increased by only £0.1m over FY 2012. A summary of administrative and other expenses attributable to the Group is set out below: 

 

 


2013

2012


£m

£m

Salaries and other employment costs

9.6

9.6

Other administrative expenses

6.2

5.6

Growth investment spend

2.5

2.5

Audit and other professional fees

2.8

3.3


21.1

21.0

Costs relating to the closure of Hansard Europe to



new business

0.4

-

Litigation settlements

1.6

-


23.1

21.0

 

Salaries and other employment costs have remained relatively flat over the two periods reflecting the harnessing of process efficiencies and targeted reduction of administrative headcount. A number of positions were made redundant in the year as management implemented the decision to close Hansard Europe to new business.

Other administrative expenses have increased reflecting primarily depreciation on IT capital spend designed to achieve process efficiencies of £0.6m (2012: £0.5m) and provisions of £0.6m for policy fees that are not expected to be collected due to reductions in asset values (2012: £nil).

Growth investment spend. The Group continues to invest in order to generate opportunities to build scale in its business and to roll out product and technological changes to support intermediaries, policyholders and other stakeholders. This expenditure will continue into the new financial year with a focus on Hansard OnLine and ensuring both that it remains a key part of our proposition to IFAs and policyholders and that it continues to give Hansard a competitive edge in its target markets. In addition to the above, we recognise that we will need to ensure future developments are targeted to support any strategic plans for sales expansion whether through new products, fund offerings or markets.

Audit and other professional fees in the year include amounts totalling £0.5m paid to the Group's auditor (2012: £0.5m), £0.5m (2012: £0.5m) for administration, custody, dealing and other charges paid under the terms of the investment processing outsourcing arrangements, costs of Investor Relations activities of £0.4m (2012: £0.3m) and recruitment fees of £0.2m (2012: £nil) in respect of the Chief Distribution Officer position.

Included in administrative and other expenses are items totalling £0.4m in respect of professional fees, redundancy and related costs following the closure of Hansard Europe to new business on 30 June 2013 (2012: £nil).

Litigation settlements. Incorporated above are amounts totalling £1.6m (2012: £nil) in full and final settlement of underlying claims of approximately €9.5m served upon Hansard Europe in previous financial years. These settlements were made, without any admission of liability, in order to avoid the expense and distraction of extended litigation and to allow management to focus fully on our strategy of driving growth in regular premium products in fast growing markets.

Cash Flow ANALYSIS

 

Operating cash flows continue to be strongly positive. The operational cash surplus (fees deducted from contracts and commissions received, less operational expenses paid) of £41.4m has grown by £4.7m or 12.8% over FY 2012 despite the litigation settlements and other increased expenditure referred to above. The cash surplus has funded increased investment in new business in the year, which has increased by almost 14% in line with the increased new business levels reported elsewhere in this Report and Accounts.

Investment in new business earns a return of at least 15% annually. While the construction of the Group's products means that this investment will be recouped within 3 years, continued investment in profitable regular premium contracts produces a short-term cash strain as a result of the commission and other costs incurred at inception of a contract.

To reduce the risk that the targeted return on investment in new business is jeopardised, the Group withholds a portion of initial commission from certain intermediaries pending completion of the initial period of particular policy contracts. At the balance sheet date, amounts totalling £5.4m (2012: £3.0m) had been withheld. These amounts are reflected within "Other payables" in note 17 to the consolidated balance sheet. The cash invested in new business, after adjusting for amounts due to intermediaries, is £28.8m, an increase of £2.7m over the previous year.

The following table summarises the Group's own cash flows in the year. This analysis demonstrates that the in-force policy book continues to generate the cash required to support the Group's main business objectives of investing in new business, enhancing distribution and other infrastructure and supporting dividend payments. Dividends of £15.5m (2012: £19.1m) paid during the year have been funded by the Group's own resources - the reduction in the dividend during this financial year in order to retain cash to fund new business and strategic developments is reflected in the reduced net cash outflows relative to last year.


2013

2012


£m

£m

Net cash surplus from operating activities

41.4

36.7

Interest received on shareholder bank deposits

1.6

2.1

Net cash inflow

43.0

38.8

Net cash investment in new business

(28.8)

(26.1)

Purchase of plant and equipment

(0.6)

(0.7)

Corporation tax received

0.2

-

Net cash inflow before dividends

13.8

12.0

Dividends paid

(15.5)

(19.1)

Net cash outflows

(1.7)

(7.1)

 


2013

2012


£m

£m

Net  cash outflows

(1.7)

(7.1)

Increase/(decrease) in amounts due to policyholders

3.6

(0.7)

Net Group cash movements

1.9

(7.8)

Group cash at 1 July

65.3

73.1

Shareholder cash and deposits at 30 June

67.2

65.3

 

Available cash balances - allowing for regulatory restrictions on distributions

Having regard to the conditions imposed by the Central Bank of Ireland as a result of the implementation of the revised Operating Model for Hansard Europe, dividends or other distributions from that company to the holding company will be delayed until such time as the Operating Model is fully embedded and the legal cases referred to in note 25.2 to the consolidated balance sheet are concluded. No conditions have been placed on the use of that company's resources to manage its own business.

Under those circumstances the Group cash available for investment and distribution can be summarised as:


2013

2012


£m

£m

Shareholder cash and deposits at 30 June

67.2

65.3

Amounts due to policyholders and intermediaries

(23.0)

(17.2)


44.2

48.1

Net cash held by Hansard Europe

(17.3)

(15.1)

Group cash available for investment and distribution

26.9

33.0

 

Abridged consolidated balance sheet

The consolidated balance sheet presented under IFRS reflects the financial position of the Group at 30 June 2013. As a result of its method of presentation, the consolidated balance sheet incorporates the financial assets held to back the Group's liability to policyholders, and also incorporates the equivalent liability to policyholders of £1.03bn (2012: £1.03bn). Additionally, the Group's capital that is held in bank deposits and money market funds is disclosed based on maturity dates.

The abridged consolidated balance sheet presented below, excluding those assets and liabilities, allows a better understanding of the Group's own capital position and demonstrates continued investment in profitable new business.

The successful implementation of the Group's strategy to invest in a higher proportion of regular premium new business results in an increase of deferred origination costs ("DOC"). The fee income derived from policies to cover origination costs specifically, is recognised in deferred income as premiums are applied to those policies in the initial period. This results in a lag between capitalising the origination cost and applying the pertinent income to the deferred income reserve ("DIR"). Given the Group's new business performance, DIR therefore increases at a slower rate than DOC.

 


2013

2012


£m

£m

Assets



Deferred origination costs

131.0

121.2

Other assets

7.8

7.8

Bank deposits and money market funds

67.2

65.3


206.0

194.3

Liabilities



Deferred income reserve

137.6

129.9

Other payables

28.6

19.5


166.2

149.4

Net assets

39.8

44.9

Shareholders' equity



Share capital and reserves

39.8

44.9

Deferred origination costs

As mentioned above, deferral of origination costsreflects that the Group will continue to earn income over the long-term from policies issued in a given financial year. The increase in value since 30 June 2012 reflects the continued acquisition of profitable contracts, at a growth rate higher than prior years.

The movement in value of DOC over the financial year is summarised below.


2013

2012

Carrying value

£m

£m

At 1 July

121.2

113.1

Origination costs incurred during the year

28.5

25.0

Origination costs amortised against contract fees during the year

(18.7)

(16.9)


131.0

121.2

 

 

 

Deferred income reserve

The treatment of deferred income ensures that up-front fees are taken to the consolidated income statement in equal installments over the longer-term, reflecting the services to be provided over the period of the contract. This is consistent with the treatment of deferred origination costs.

The deferred income reserve represents the unamortised balance of accumulated initial amounts received on new business. The proportion of income deferred in any one year is dependent upon the mix and volume of business flows in previous years; the Group's focus on more profitable regular premium business means that the future value of DIR will not necessarily move in line with the value of DOC.

The movement in value of DIR over the financial year is summarised below.


2013

2012

Carrying value

£m

£m

At 1 July

129.9

125.3

Income received and deferred during the year

27.8

23.7

Income recognised in contract fees during the year

(20.1)

(19.1)


137.6

129.9

Assets under administration

In the following paragraphs, assets under administration ("AuA"), refers to net assets held to cover financial liabilities as analysed in note 16 to the consolidated financial statements presented under IFRS.

The Group has retained positive cash flows from the large number of regular premium contracts administered on behalf of policyholders around the world but these flows are offset by policy charges and withdrawals, by premium holidays affecting regular premium policies and by market valuation reductions. Accordingly, the value of AuA at 30 June 2013 is £1.03bn, and marginally below the value at 30 June 2012.

2013 2012


£m

£m

Deposits to investment contracts - regular premiums

87.9

87.3

Deposits to investment contracts - single premiums

32.5

51.3

Withdrawals from contracts and charges

(199.5)

(187.9)

Effect of market movements

8.5

(128.3)

Effect of currency movements

64.9

(18.2)

Movement in year

(5.7)

(195.8)

Assets under Administration at 1 July

1,033.8

1,229.6

 Assets under Administration at 30 June

1,028.1

1,033.8

 

AuA currency composition

The Group administers a diverse range of assets linked to contracts held by policyholders around the world. The currency composition of AuA at 30 June 2013 is similar to that of the previous year, with 55% designated in US dollar (2012: 53%) and 25% in euro (2012: 26%). The Group's AuA is therefore subject to currency rate fluctuations when reported in sterling, as reflected above.

AuA Valuation

Certain assets selected by policyholders and held within policy contracts at the year-end remain impacted by the global financial crisis. While we have seen an increase in efforts to resolve uncertainty over asset values in this financial year, we have also seen an increase in announcements by regulators concerning the suitability of certain asset types held by retail investors. This has resulted in a further small number of funds held within policy contracts being affected by liquidity or other issues that hinder their sales or redemptions on normal terms with a consequent adverse impact on policy transactions.This caused us to apply a prudent valuation by writing down those assets by £16m (2012: £41m) and by reducing the corresponding linked liability, in accordance with our normal practice.

The write-downs in this financial year, as well as prudent valuations on other assets similarly affected, have reduced asset-based fees in the current financial year and impacted profits under IFRS and EEV. Any continued reductions in AuA will cause declines in the Group's future asset-based income streams but will not affect the Group's capital position.

The net effect of these particular valuation issues under IFRS is a write-down of £12m (2012: £26m) that is incorporated in "Effect of market movements" shown in the table.

Contingent liabilities

In valuation issues such as those referred to above, financial services institutions are drawn into disputes in cases where the performance of assets selected directly by or on behalf of policyholders through their advisors fails to meet their expectations. This is particularly relevant in the case of more complex structured products distributed throughout Europe that have been selected for inclusion in policies.

Even though the Group does not give any investment advice, as this is left to the policyholder directly or through an agent, advisor or an entity appointed at the policyholder's request or preference, the Group has been subject to a number of policyholder complaints in relation to the performance of assets linked to policies.

At the beginning of this financial year writs totalling €14m (approximately £11m) had been served on Hansard Europe as a result of these and related complaints. The Group made no provision for settlement as the Group does not provide investment advice and the Board remains of the view that these complaints have no merit.

However, consistent with the closure of Hansard Europe to new business the Board considered the economic and other options available to the Group to better manage legal claims served upon that company, in order to reduce uncertainty and protect regulatory capital. The Board considered it in the best interests of the Group and its shareholders to reach a resolution with regard to certain of those claims. Settlements totalling £1.6m (€1.9m) have been agreed relating to underlying claims of approximately €9.5m issued in Norway and Italy in prior years. Of these amounts, £1.3m was paid in May 2013 and the balance, although agreed, remains unpaid at the date of this report as formalities have not been concluded.

 

While these settlements have had a negative impact on reported results, they were agreed, without any admission of liability, in order to avoid the expense and distraction of extended litigation and to allow management to focus fully on our strategy of driving growth in regular premium products in fast growing markets.

 

At the date of this report, there remains a number of writs served upon Hansard Europe totalling €4.6m or approximately £3.9m. We will continue to defend ourselves from all claims but will consider early settlement where there is a clear economic benefit.

 

Based on the pleadings and advice received to date from legal counsel the Group has not made any provision in respect of any complaints, other than that referred to above.

Results for the year under European Embedded Value

Headline results for the Group's European Embedded Value ("EEV") are shown in the table below:

 


2013

2012


£m

£m

EEV Operating Profit after tax

11.7

4.8

Investment Return Variances & Economic Assumption Changes

5.2

(18.5)

EEV before dividends

241.2

243.4

Dividends paid during the financial year

(15.5)

(19.1)

Closing Embedded Value

225.7

224.3

 

The EEV has grown slightly over the year to £225.7m (2012: £224.3m) having paid dividends of £15.5m (2012: £19.1m). Operating Profit has improved significantly, at £11.7m (2012: £4.8m) and the Investment Return Variance - generally outside the Group's control - has been relatively benign at +£5.2m (2012: £(18.5m)).

 

The contribution from new business has been significant:

 

 

 


2013

2012

New business sales (PVNBP)

£188.7m

£175.7m

New Business Contribution (NBC)

£22.5m

£16.8m

New Business Margin (NBM)

12.0 %

9.6 %

Internal Rate of Return (IRR)

>15 %

>15 %

Break Even Point (BEP)

2.0 yrs

2.6 yrs

 

The EEV results show the consequences of the Group's strategy to increase the proportion of regular premium new business, the closure of Hansard Europe  to new business and the settlement of some long-standing legal issues.

As reported above, the Group announced in February 2013 that HEL would close to new business on 30 June 2013. This, together with a review of the assumption methodologies in some cases, led to a number of significant assumption changes in the  year.  The  combined impact  of  these  changes  on  the  EEV  was  a reduction of £(6.9)m in EEV profit which is reflected as (£(4.2)m  for  operating  assumption changes  and  £(2.7)m  for  economic  assumption  changes.

During the year, regular premium business PVNBP has increased to 83% (2012: 71%) of total PVNBP. Regular premium business tends to be more profitable and more capital efficient, as seen in the increase in NBM and shorter BEP. Overall, the IRR for new business remains well in excess of 15% per annum, the NBM has increased to 12.0% (2012: 9.6%) and the BEP has shortened to 2.0 years (2012: 2.6 years). The Group's profitability remains above that reported by competitors.

The change in the Net Worth over the year shows the use of cash:


2013

2012


£m

£m

Opening Net Worth

50.4

59.8

Expected cash from  existing business

39.1

38.9

New Business Strain

(26.8)

(22.6)

Time value

0.2

0.4

Dividends paid

(15.5)

(19.1)

Cash Generation Variance

(2.8)

(7.0)

Closing Net Worth

44.6

50.4

 

 

The business has generated net cash of £34.7m (2012: £31.9m), of which £26.8m (2012: £22.6m) has been invested in new business (shown as New Business Strain).

 

The value of the EEV has changed marginally over the year.

 


2013

2012


£m

£m

Free surplus

20.0

35.1

Required Capital

24.6

15.3

Net Worth

44.6

50.4

VIF

188.2

180.9

Other

(7.1)

(7.0)

Value of Future Profits ("VFP")

181.1

173.9

EEV

225.7

224.3

 

The Required Capital has increased significantly by some £9.3m following the decision to close Hansard Europe to new business. One consequence of the closure is that the Group has given undertakings not to release capital from that business until its new Operating Model has stabilised and other regulatory requirements have been satisfied. The Group estimates that this additional required capital will be constrained for three years.

 

EEV Profit after tax

The Group's EEV Profit after tax is higher than last year at £17.0m (2012: £(13.7)m). The most significant component is the New Business Contribution, which is higher by £5.7m (2013: £22.5m, 2012: £16.8m) reflecting increased sales and a change in sales mix. 

The Investment Return Variance, Experience Variances and Operating Assumption Changes also contribute, as shown in the table below:


2013

2012


£m

£m

New Business Contribution

22.5

16.8

Expected Return on new and existing business

1.2

5.4

Expected Return on Net Worth

0.3

1.6

Model Changes

(2.6)

0.0

Operating Assumption Changes

(4.2)

(13.0)

Experience Variances

(5.5)

(6.0)

EEV Operating Profit after tax

11.7

4.8

Investment Return Variances

7.9

(17.1)

Economic Assumption Changes

(2.6)

(1.4)

EEV profit/(loss) after tax

17.0

(13.7)

 

Experience Variances

 


2013

2012


£m

£m

Ongoing expenses

0.7

(0.7)

Premium reductions & underpayments

(0.1)

(0.1)

Policies made paid up

(0.3)

(1.9)

Partial encashments

(0.8)

0.5

Full encashments

(1.0)

(1.2)

One-off expenses

(3.3)

(0.8)

Other

(0.7)

(1.8)

Experience variances

(5.5)

(6.0)

The experience variances appear relatively unchanged at £(5.5m) (2012: £(6.0m)); however this masks the one-off expenses of £(3.3m) (2012: £(0.8m)) largely incurred in the resolution of pending litigation. Of the £(5.5m) total experience variance, the reduction in Net Worth is £(5.1m) and in Value of Future Profits is £(0.4m).

Operating Assumption Changes


2013

2012


£m

£m

Ongoing expenses

(1.3)

(2.8)

Changes to charge & expense inflation

1.7

0.0

Premium reductions & underpayments

(4.1)

(1.5)

Policies made paid up

0.6

(2.0)

Partial encashments

(5.0)

(0.4)

Full encashments

3.9

(2.4)

Other

0.0

(3.9)

Operating Assumption Changes

(4.2)

(13.0)

 

The processes for setting best estimate assumptions have been extensively reviewed in the year.

 

Investment performance

Investment performance principally reflects the investment choices, by nature and currency, made by policyholders. It is therefore largely outside the Group's control.


2013

2012


£m

£m

Investment performance of policyholder funds

6.2

(14.1)

Exchange rate movements

1.6

(1.4)

Shareholder return

0.2

(1.2)

Other

(0.1)

(0.4)


7.9

(17.1)

The exchange rate movements arise because of premiums paid in and policyholder-selected assets denominated in currencies other than sterling, and the relative exchange rate movements of those currencies. The shareholder return has reduced in line with earnings on shareholder cash.

EEV balance sheet


2013

2012


£m

£m

Net Worth

44.6

50.4

Value of Future Profits

181.1

173.9

EEV

225.7

224.3

 

Following the payment of dividends totalling £15.5m (2012: £19.1m), the Group's EEV has increased by £1.4m to £225.7m (2012: £224.3m).

The reduction in Net Worth reflects the netting off effects of cash released from the Value of In-Force, increased investment of cash in new business and cash paid as dividend.

The increase in VFP reflects the value of policyholder funds at 30 June 2013, the conversion of expected future profit to cash (or Net Worth) and the addition of new 'future profits' from this year's sales. The conversion from future profits to Net Worth is rapid: over 50% of the VFP is expected to be converted into Net Worth within 5 years.

Net asset value per share

On an EEV basis, the net asset value per share at 30 June 2013 is 164.3p (2012: 163.3p) based on the EEV at the balance sheet date divided by the number of shares in issue at that date, being 137,379,634 ordinary shares (2012: 137,372,255 shares).

The net asset value per share at 30 June 2013 on an IFRS basis, is 32.5p (2012: 32.7p).


Risk management and internal control

The Board is responsible for determining the nature and extent of the significant risks it is willing to take in achieving its strategic objectives. The Board is also responsible for maintaining sound risk management and internal control systems and for reviewing their effectiveness.

 

During the year the Group has continued to invest in risk management resources to promptly identify, measure, manage, report and monitor risks that affect the achievement of objectives.

The system of internal control is designed to manage rather than eliminate risk of failure to achieve business objectives, and can only provide reasonable and not absolute assurance against material misstatement or loss.

Effectiveness of risk management and internal control

The identification and evaluation of risks to key business objectives is conducted on an ongoing and consistent basis as indicated below. These processes are managed and monitored by executive management.

In accordance with provision C.2.1. of the Code, the Board has reviewed the risk management and internal control systems operated throughout the Group and is satisfied that they are functioning effectively.

Risk management resources

The Board has established a Management Risk Committee ("MRC") covering the Group's subsidiaries and operations, to supplement the activities of the Audit and Risk Committees operated by the regulated entities within the Group. The members of the Committee comprise a number of the Group's executive and senior management. The Committee is chaired by the Group Chief Executive Officer.

 

The objective and role of the Management Risk Committee is to:

·      report to the Board on all risk matters across the Group;

·      assist the Audit Committee and the Board in ensuring an effective system of internal control and compliance, including its obligations under applicable laws and regulations and;

·      assist the Board in ensuring the embedding of the Enterprise Risk Management framework across the Group.

The terms of reference of the Committee are published on the Company's website.

 

Risk management framework

 

The Group operates a Three Lines of Defence model of risk management, with clearly defined roles and responsibilities for committees and individuals:

 

First Line:        Day-to-day risk management is delegated from the Board to the Group Chief Executive Officer and, through a system of delegated authorities and limits, to business managers.

Second Line:   Risk oversight is provided by the Group Chief Risk Officer and established risk management committees. These committees are supported by compliance functions across the Group.

Third Line:       Independent verification of the adequacy and effectiveness of the risk management and internal control systems is provided by the Group Audit Committee which is supported by the Group Internal Audit function.

 

In support of its accountabilities to operate a sound system of internal control the Board has implemented and maintains an enterprise risk management ("ERM") framework. The ERM framework has been in place throughout the year and up to the date of this report. To support the governance process the Group relies on documented policies and guidelines.

The ERM framework recognises the value to be achieved from ensuring that risk management and internal control are embedded as continuous and developing processes within strategy setting and day-to-day operating activities and are not treated as discrete activities, performed at certain points in time.

The systems of internal control which make up the ERM framework are designed to recognise the Board's responsibilities to:

·      safeguard assets;

·      maintain proper accounting records;

·      provide reliable financial information;

·      identify and manage business risks;

·      maintain compliance with appropriate legislation and regulation and;

·      identify and adopt best practice.

The key features of the systems of internal control which make up the ERM framework include:

·      Terms of Reference for the Board and each of its committees;

·      A clear organisational structure, with documented delegation of authority from the Board to executive management;

·      Committees of senior managers responsible for reviewing the Group's financial and non-financial risks and;

·      Risk management and internal control frameworks for the Group's operations. Each subsidiary company Board is required to attest to its adherence to these control frameworks on a quarterly basis.

The overarching objectives of the ERM framework combine five interrelated elements, which enable the management of risk at strategic, programme and operational levels to be integrated, so that the levels of activity support each other.

These five elements are defined as:

·      Management oversight and the control culture;

·      Risk recognition and assessment;

·      Control activities and segregation of duties;

·      Information and communication and;

·      Monitoring activities and correcting deficiencies.

The result is a risk management strategy, which is led from the top whilst being embedded in the Group's business systems, strategy and policy setting processes and the normal working routines and activities of the organisation. In this way risk management becomes an intrinsic part of the way business is conducted within the Group.

Risk appetite

The Board has established a formal Risk Appetite Statement which specifies the level of risk that may be assumed by the Group's operating subsidiary companies in order to achieve the Group's strategic, operational, financial and compliance objectives.

Risk identification and assessment

The ERM framework requires all subsidiary companies to identify and record risks to business objectives. All Risk Register content is rated according to the impact and likelihood of risk events, and these ratings are continuously re-assessed in response to the business environment. This aspect of the configuration and integration of the ERM framework ensures that all staff are made aware of the relevance of risk management to the achievement of their individual objectives and accountabilities.

Risk monitoring and management

As well as operational management monitoring activities, the MRC meet on a monthly basis to discuss emergent strategic and operational risks.

Risk reporting

The subsidiary company Boards are asked to attest to the effective functioning of the internal control framework and the ongoing identification and evaluation of risk within each subsidiary. These attestations are then presented to the Board of the Company in order to give assurance to the Group Board.

Financial reporting process

The Group maintains a process to assist the Board in understanding the risks to the Group failing to meet its objectives. This incorporates a system of planning and sensitivity analysis incorporating Board approval of forecast financial and other information. Operational management reports monthly to the Executive Committee on a wide range of key performance indicators and other significant matters. The Board receives regular representations from the senior executives.

Performance against targets is reported to the Board quarterly through a review of the Group's and Company's results based on accounting policies that are applied consistently throughout the Group. Draft financial statements are prepared quarterly by the Chief Financial Officer ("CFO").  The members of the Audit Committee review the draft financial statements for the half year ended 31 December annually and for the full financial year, and meet with the CFO to discuss and challenge the presentation and disclosures therein. Once the draft document is approved by the Audit Committee, it is reviewed by the Board before final approval at a Board meeting.

Outsourcing

Certain investment dealing and custody processes are outsourced to Capital International Limited ("CIL"), a company authorised by the Financial Supervision Commission of the Isle of Man Government and a member of the London Stock Exchange.

 

These processes are detailed in a formal contract and their delivery is monitored by a dedicated relationship manager against a documented Service Level Agreement and Key Performance Indicators.

 

The outsourced service provider is required to confirm monthly that no material control issues have been identified in their operations. Each year they are required to confirm and evidence the adequacy and effectiveness of their internal control framework through an Assurance report on their internal controls. The last such report was issued by CIL on 1 June 2013 and did not reveal any material control deficiencies in the period from 1 April 2012 to 31 December 2012.

Risks relating to the Group's financial and other exposures

Hansard's business model involves the controlled acceptance and management of risk exposures. The steps taken to minimise those exposures include the operation of unit-linked insurance business. Under the terms of the unit-linked investment contracts issued by the Group, the policyholder bears the investment risk on the assets in the unit-linked funds, as the policy benefits are directly linked to the value of the assets in the funds. These assets are administered in a manner consistent with the expectations of the policyholders. By definition, there is a precise match between the investment assets and the policyholder liabilities, and so the market risk and credit risk lie with policyholders.

The Group's exposure on this unit-linked business is limited to the extent that income arising from asset management charges and commissions is generally based on the value of assets in the funds, and any sustained falls in value will reduce earnings. In addition, there are certain financial risks (credit, market and liquidity risks) in relation to the investment of shareholders' funds. The Group's exposure to financial risks is explained in note 22 to the consolidated financial statements.

The Board believes that the principal risks facing the Group's earnings and financial position are those risks which are inherent to the Group's business model and to the environment within which the Group operates. While the Group's business model has served to minimise the principal risks facing the Group, the responses to the extreme financial and market circumstances that continue to be encountered may impact on the Group's strategic objectives, profitability or capital requirements.

The following table provides examples of the principal inherent risks that may impact on the Group's strategic objectives, profitability or capital. Where necessary, the Group will implement controls to mitigate the risks and minimise the potential impact of the risks on the Group as far as possible.

Risk event examples

Risk factors and uncertainties

Group profitability affected by financial market and economic conditions

The Group's earnings and profitability are influenced by a broad range of factors including the performance and liquidity of investment markets, interest rate movements, exchange rate movements and inflation.

Extreme market conditions can influence the purchase of financial services products and the period over which business is retained.

Distribution strategy compromised as a result of market changes or competitor activity

The Group closely monitors marketplaces and competitor activity for signs of threats to forecast new business levels. New business may be adversely affected in the short-term if distribution channels are too concentrated and circumstances change in those markets.

 

Non-compliance with regulations in relation to product design or intermediary behaviour

The Group maintains dialogue with the Insurance & Pensions Authority of the Isle of Man Government, Central Bank of Ireland and other regulatory and legislative authorities. However, sudden changes in legislation without prior consultation, or the differing interpretation and application of regulations over time, may have a detrimental effect on the Group's strategy, profitability and risk profile and may incur the possibility of litigation risk.

Hansard OnLine

development and

availability

Any prolonged failure in internet capacity preventing the Group from delivering Hansard OnLine might impact on the Group's reputation and strategic objectives.  The Group closely monitors technological developments in relation to the functioning of the internet and will develop alternative strategies to minimise the impact of any changes.

Counterparty and third party risks

The Group seeks to limit exposure to loss from counterparty and third party failure through selection criteria, pre-defined risk based limits on concentrations of exposures and monitoring positions. However, in extreme conditions an event causing widespread default may impact the Group's profitability.

 

Outsourcing

The Group's dependence on outsourced activities comes under threat should business partners decide to exit the market, revise strategy or fail.

Infrastructure failure

 

Business Continuity Plans, including full data replication at an independent recovery centre, can be invoked when required. Testing is conducted frequently.

 

By order of the Board

Gordon Marr

Group Chief Executive Officer

25 September 2013

 

 

 

 

 

 

 

Consolidated Income Statement




Year ended



30 June

30 June



2013

2012


Notes

£m

£m









Fees and commissions

4

57.1

54.5





Investment income

5

75.5

(145.7)





Other operating income


0.1

0.4







132.7

(90.8)





Change in provisions for investment contract liabilities


(73.4)

146.5





Origination costs

6

(21.2)

(19.3)





Administrative and other expenses

7

(27.4)

(25.3)



(122.0)

101.9

Profit before taxation


10.7

11.1





Taxation

9

(0.3)

0.1

Profit for the year after taxation


10.4

11.2

Total comprehensive income


10.4

11.2








 

 

 

Earnings per share













2013

2012




Note


(p)

(p)








Basic



10


7.6

8.2








Diluted



10


7.6

8.2








 

    

 

Consolidated Statement of Changes in Equity

 

 



Share

Other

Retained




capital

reserves

earnings

Total



£m

£m

£m

£m

Balance at 1 July 2011

68.6

(48.4)

32.4

52.6






Total comprehensive income

-

-

11.2

11.2






Transactions with owners





Issue of new shares

0.1

0.1

-

0.2

Dividends paid

-

-

(19.1)

(19.1)

Balance at 30 June 2012

68.7

(48.3)

24.5

44.9

 

 

 



Share

Other

Retained




capital

reserves

earnings

Total



£m

£m

£m

£m

Balance at 1 July 2012

68.7

(48.3)

24.5

44.9






Total comprehensive income

-

-

10.4

10.4






Transactions with owners





Issue of new shares

-

-

-

-

Dividends paid

-

-

(15.5)

(15.5)


-

-

(15.5)

(15.5)

Balance at 30 June 2013

68.7

(48.3)

19.4

39.8

 

 

 

Consolidated Balance Sheet













30 June

30 June






2013

2012





Notes

£m

£m








Assets














Plant and equipment

12

1.0

1.1





Deferred origination costs

13

131.0

121.2





Financial investments




   Equity securities


25.8

31.2

   Investments in collective investment schemes


853.1

838.5

   Fixed income securities


27.0

38.7

   Deposits and money market funds


144.3

147.5



1,050.2

1,055.9





Other receivables

14

5.1

7.9





Cash and cash equivalents

15

46.8

43.7

Total assets


1,234.1

1,229.8





Liabilities








Financial liabilities under investment contracts

16

1,028.1

1,033.8

  




Deferred income reserve


137.6

129.9





Amounts due to investment contract holders


16.8

13.2





Other payables

17

11.8

8.0

Total liabilities


1,194.3

1,184.9

Net assets


39.8

44.9









Shareholders' equity




Called up share capital

18

68.7

68.7

Other reserves

20

(48.3)

(48.3)

Retained earnings


19.4

24.5

Total shareholders' equity


39.8

44.9

 

 

 

 

L S Polonsky                                                        G S Marr                                       

Director                                                                Director

 

 

 

 

Consolidated Cash Flow Statement











Year ended

Year ended






30 June

30 June





2013

2012






£m

£m








Cash flow from operating activities



Profit before tax for the year

10.7

11.1

Adjustments for:



Depreciation

0.6

0.5

Dividends receivable                                                                                          

(4.1)

(3.6)

Interest receivable

(1.2)

(1.0)

Foreign exchange gain

(0.4)

(1.0)




Changes in operating assets and liabilities



Decrease in debtors

2.4

4.1

Dividends received

4.1

3.6

Interest received

1.5

1.8

Increase in deferred origination costs

(9.8)

(8.1)

Increase in deferred income reserve

7.7

4.6

Increase in creditors

7.3

0.8

Decrease in financial investments

5.8

185.8

Decrease in financial liabilities

(5.7)

(193.3)

Cash flow from operations

18.9

5.3

Corporation tax received

0.2

-

Cash flow from operations after taxation

19.1

5.3

Cash flows from investing activities



Purchase of plant and equipment

(0.6)

(0.7)

Proceeds from sale of investments

0.1

0.1

Purchase of investments

(0.2)

(0.1)

Cash flows from investing activities

(0.7)

(0.7)

Cash flows from financing activities



Proceeds from issue of shares

-

0.2

Dividends paid

(15.5)

(19.1)

Cash flows from financing activities

(15.5)

(18.9)

Net  increase / (decrease) in cash and cash equivalents

2.9

(14.3)

Cash and cash equivalents at beginning of year

43.7

59.3

Effect of exchange rate changes

0.2

(1.3)

Cash and cash equivalents at year end

46.8

43.7















 

 

 

 

 

Notes to the financial statements

 

 

1       Principal accounting policies

 

These consolidated financial statements incorporate the assets, liabilities and the results of Hansard Global plc ("the Company") and of its subsidiary undertakings ("the Group").

The principal accounting policies adopted in the preparation of these consolidated financial statements are set out below or, in the case of accounting policies that relate to separately disclosed values in the primary statements, within the relevant note to these consolidated financial statements. These policies have been consistently applied, unless otherwise stated.

1.1       Basis of presentation

The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union ("IFRS"), International Financial Reporting Standards Interpretations Committee ("IFRSIC") interpretations, and with the Isle of Man Companies Acts 1931 to 2004. The financial statements have been prepared under the historical cost convention as modified by the revaluation of financial investments and financial liabilities at fair value through profit or loss. The Group has applied all IFRS standards adopted by the European Union and effective at 30 June 2013.

The following new standards and interpretations are in issue but not yet effective and have not been early adopted by the Group:

·        IAS 1, 'Financial statement presentation'

·        IAS 12, 'Income taxes'.

·        IFRS 9, 'Financial Instruments'

·        IFRS 10, 'Consolidated financial statements'

·        IFRS 12, 'Disclosures of interest in other entities'

·        IFRS 13, 'Fair value measurement'

The adoption of the above standards is not expected to have any material impact on the Group's results.

There are no other standards, amendments or interpretations to existing standards that are not yet effective, that would have a material impact on the Group's financial statements.

The financial statements are presented in millions of pounds sterling rounded to the nearest one hundred thousand pounds.

The preparation of financial statements in conformity with IFRS requires management to make judgements, estimates and assumptions that affect the application of policies and reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting year. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the year in which the estimate is revised if the revision affects only that year or in the year of the revision and future years if the revision affects both current and future years.

The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements, are disclosed in note 2.

1.2          Basis of consolidation

The consolidated financial statements incorporate the assets, liabilities and the results of the Company and of its subsidiary undertakings. Subsidiaries are those entities in which the Company directly or indirectly has the power to govern the financial and operating policies generally accompanying a shareholding of more than one half of the voting rights. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences until the date that control ceases. Where necessary, accounting policies applied by subsidiary companies have been adjusted to present consistent disclosures on a consolidated basis.

Intra-group transactions, balances and unrealised gains and losses arising from intra-group transactions, are eliminated in preparing these consolidated financial statements.

1.3          Product classification

The Directors have determined that the products issued by the Company's subsidiaries are classified for accounting purposes as investment contracts, as they do not transfer significant insurance risk.            

2           Critical accounting estimates and judgements in applying accounting policies

Estimates, assumptions and judgements are used in the application of accounting policies in these financial statements. Critical accounting estimates are those which involve the most complex or subjective judgements or assessments. Estimates, assumptions and judgements are evaluated continually and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Actual outcomes may differ from assumptions and estimates made by management.

2.1   Accounting estimates and assumptions

The principal areas in which the Group applies accounting estimates and assumptions are in deciding the amount of management expenses that are treated as origination costs and the period of amortisation of deferred origination costs ("DOC") and deferred income ("DIR"). Estimates are also applied in determining the recoverability of deferred origination costs.

2.1.1 Origination costs

Management expenses have been reviewed to determine the relationship of such expense to the issue of an investment contract. Certain expenses vary with the level of new business production and have been treated as origination costs. Other expenses are written off as incurred.

2.1.2 Amortisation of DOC and DIR

Deferred origination costs and deferred income are amortised on a straight-line basis over the life of the underlying investment contract. The life of a contract is either the contractual term thereof or the expected life of a single premium contract which is currently estimated at 15 years. This is calculated in a manner consistent with the assumptions used in the calculation of European Embedded Value.

2.1.3 Recoverability of DOC

Deferred origination costs are tested annually, at product group level, for recoverability by reference to expected future income levels.

2.2   Judgements

The primary areas in which the Group has applied judgement in applying accounting policies are:

·       to determine whether a provision is required in respect of pending or threatened litigation and;

·       the fair value of certain financial investments. Where the directors determine that there is no active market for a particular financial instrument, fair value is assessed using valuation techniques based on available relevant information and an appraisal of all associated risks. This process requires the exercise of significant judgement on the part of Directors. Where significant inputs to the valuation technique are observable, the instrument is categorised as Level 2. Otherwise, it is categorised as Level 3. This is discussed further in note 22 to these consolidated financial statements.

3           Segmental information

Disclosure of operating segments in these financial statements is consistent with reports provided to the Chief Operating Decision Maker ("CODM") which, in the case of the Group, has been identified as the Executive Committee of Hansard Global plc.

In the opinion of the CODM, the Group operates in a single reportable segment, that of the distribution and servicing of long-term investment products through the Group's subsidiaries.

The Group's Executive Committee uses two principal measures when appraising the performance of the business: Net Issued Compensation Credit ("NICC") and expenses. NICC is a measure of the value of new in-force business and top-ups on existing single premium contracts.  NICC is the amount of basic initial commission payable to intermediaries for business sold in a period and is calculated on each piece of new business. It excludes override commission paid to intermediaries over and above the basic level of commission. The Group maintains a close control over the margins realised on new business which are consistent across the Group's products and, hence, NICC is a reliable indicator of value.

The following table analyses NICC geographically and reconciles NICC to origination costs incurred during the year (note 13):



2013

2012



£m

£m

Far East


12.5

7.8

Latin America


3.3

3.8

EU and EEA


1.5

2.9

Rest of World


1.5

1.6

Net Issued Compensation Credit


18.8

16.1

Other commission costs paid to third parties


7.8

7.2

Enhanced unit allocations


1.9

1.7

Origination costs incurred during the year


28.5

25.0

 

 

Net Issued Compensation Credit


£m

£m

Isle of Man


17.8

13.8

Republic of Ireland


1.0

2.3



18.8

16.1

 

Revenues and expenses allocated to geographical locations contained in sections 3.1 to 3.4 below, reflect the revenues and expenses generated in or incurred by the legal entities in those locations.

Revenues and expenses allocated to geographical locations contained in section 3.5 below, using a number of the new business measurement bases used by the Group, reflect the forecast revenues and expenses expected to be generated in or incurred by the legal entities in those locations.

New business development, distribution and associated activities in relation to the Republic of Ireland ceased with effect from 30 June 2013. All other activities of the Group are continuing.

3.1 Geographical analysis of fees and commissions by origin




2013

2012




£m

£m


Isle of Man


44.7

42.0


Republic of Ireland


12.4

12.5




57.1

54.5

 

 

 

3.2 Geographical analysis of profit before taxation




2013

2012




£m

£m


Isle of Man


10.7

11.2


Republic of Ireland


-

(0.1)




10.7

11.1

 

 

 

3.3 Geographical analysis of gross assets




2013

2012




£m

£m


Isle of Man


906.0

870.9


Republic of Ireland


328.1

358.9




1,234.1

1,229.8

 

3.4 Geographical analysis of gross liabilities




2013

2012




£m

£m


Isle of Man


884.7

854.0


Republic of Ireland


309.6

330.9




1,194.3

1,184.9

 

 

3.5 Geographical analysis of new business results

 



2013

2012

 

Issued compensation credit


£m

£m

Isle of Man


18.6

14.7

Republic of Ireland


1.0

2.4



19.6

17.1





Present value of new business premiums ("PVNBP")




Isle of Man


172.1

135.4

Republic of Ireland


16.6

40.3



188.7

175.7

 

 

 

 

     PVNBP by type




Isle of Man


151.0

112.9

Republic of Ireland


5.2

11.5

Regular premium PVNBP


156.2

124.4

Isle of Man


21.1

22.5

Republic of Ireland


11.4

28.8

Single premium PVNBP


32.5

51.3

Total PVNBP


188.7

175.7

 

4         Fees and commissions

 

Fees are charged to investment contracts for policy administration services, investment management services, payment of benefits and other services related to the administration of investment contracts. Fees are recognised as revenue as the services are provided. Initial fees that exceed the level of recurring fees and relate to the future provision of services are deferred in the balance sheet and amortised on a straight-line basis over the life of the relevant contract. These fees are accounted for on the issue of a contract and on receipt of incremental premiums on existing single premium contracts.

Regular fees charged to contracts are recognised on a straight-line basis over the period in which the service is provided. Transactional fees are recorded when the required action is complete.

Commissions receivable arise principally from fund houses with which investments are held. Commissions are recognised on an accruals basis in accordance with the relevant agreement.


2013

2012


£m

£m

Contract fee income

38.0

35.9

Fund management charges

14.8

14.4

Commissions receivable

4.3

4.2


57.1

54.5

 

 

 

5         Investment income

Investment income comprises dividends, interest and other income receivable, realised gains and losses on investments and unrealised gains and losses. Dividends are accrued on the date notified. Interest is accounted for on a time proportion basis using the effective interest method.


2013

2012


£m

£m

Interest income

1.1

1.6

Dividend income

4.1

3.6

Losses on realisation of investments

(10.2)

(2.3)

Movement in unrealised gains and losses

80.5

(148.6)


75.5

(145.7)

 

 

6         Origination costs

Origination costs include commissions, intermediary incentives and other distribution-related expenditure. Origination costs which vary with, and are directly related to, securing new contracts and incremental premiums on existing single premium contracts are deferred to the extent that they are recoverable out of future net income from the relevant contract. Deferred origination costs are amortised on a straight-line basis over the life of the relevant contracts. Origination costs that do not meet the criteria for deferral are expensed as incurred.




2013

2012




£m

£m

Amortisation of deferred origination costs

18.7

16.9

Other origination costs

2.5

2.4


21.2

19.3

 

 

 

 

7         Administrative and other expenses 

Included in administrative and other expenses is the following:



2013

2012



£m

£m





Auditors' remuneration:




- Fees payable to the Company's auditor for the audit of the




  Company's annual accounts


0.1

0.1

- Fees payable for the audit of the Company's subsidiaries




  pursuant to legislation


0.3

0.3

- Other services provided to the Group


0.1

-

Employee costs


11.4

12.1

Directors' fees


0.4

0.4

Investment management fees


4.3

4.3

Renewal and other commission


1.2

1.3

Professional and other fees


2.4

2.0

Litigation fees and settlements


2.1

0.9

Operating lease rentals


0.5

0.6

Licences and maintenance fees


0.8

0.8

Insurance costs


0.9

0.7

Depreciation of plant and equipment


0.6

0.5

Communications


0.4

0.4

 

 

In administrative and other expenses above are items totalling £0.4m in respect of professional fees, redundancy and related costs following the closure of Hansard Europe Limited to new business on 30 June 2013 (2012: £nil).

8         Employee costs 

8.1     The aggregate remuneration in respect of employees (including sales staff and executive Directors) was as follows:



2013

2012



£m

£m

Wages and salaries


13.8

14.4

Social security costs


1.0

1.1

Contributions to pension plans


0.9

0.9



15.7

16.4

 

Included in aggregate remuneration above are items totalling £0.2m in respect of redundancy and related costs following the closure of Hansard Europe Limited to new business on 30 June 2013 (2012: £nil).

The Group operates a defined contribution group personal pension scheme that is open to all Group employees based on the Isle of Man aged between 25 and 65 years of age, with two years of service with the Group. Employees based in the Republic of Ireland with one year of service are eligible to be members of a personal retirement savings account scheme.

Group companies contribute to employees' individual defined contribution pension plans.  Contributions are charged to the income statement as they become payable under the terms of the relevant employment contract. The Group has no further payment obligations once pension contribution requirements have been met.

8.2 The average number of employees during the year, including executive directors, was as follows:

 

 

 

 

 



2013

2012



No.

No.

Administration


156

164

Distribution and marketing


27

34

IT development


34

35



217

233

           

8.3 Share-based payments

The costs attributed to the share-based payments programmes implemented by the Company are immaterial in the year under review. Details of the programmes can be found in note 19.

9    Taxation

Taxation is based on profits and income for the period as determined with reference to the relevant tax legislation in the countries in which the Company and its subsidiaries operate. Tax payable is calculated using tax rates that have been enacted or substantively enacted by the balance sheet date. Tax is recognised in the income statement except to the extent that it relates to items recognised in equity. Tax on items relating to equity is recognised in equity. 

The Group's profits arising from its Isle of Man-based operations are taxable at zero percent. Profits in the Republic of Ireland are taxed at 12.5%.

There is no material difference between the current tax charge in the income statement and the current tax charge that would result from applying standard rates of tax to the profit before tax.

10 Earnings per share

The calculation for earnings per share is based on the profit for the year after taxation divided by the average number of shares in issue throughout the year.

 




2013

2012

Profit after tax (£m)


10.4

11.2

Weighted average number of shares in issue


137,379,149

137,311,224

Basic earnings per share in pence


7.6

8.2

The Directors believe that there is no material difference between the weighted average number of shares in issue for the purposes of calculating either basic or diluted earnings per share. The figure under both measures is 7.6 pence per share (2012; 8.2p).

11       Dividends

Interim dividends payable to shareholders are recognised in the year in which the dividends are paid. Final dividends payable are recognised as liabilities when approved by the shareholders at the Annual General Meeting.

The following dividends have been paid by the Group during the year:

 



Per share

Total

Per share

Total



2013

2013

2012

2012



p

£m

p

£m

Final dividend paid


8.0

11.0

8.0

11.0

Interim dividend paid


3.25

4.5

5.9

8.1



11.25

15.5

13.9

19.1

The Board has resolved to pay a final dividend of 4.75p per share on 13 November 2013, subject to approval at the Annual General Meeting, based on shareholders on the register on 4 October 2013.

12          Plant and equipment

Plant and equipment is stated at historical cost less depreciation and any impairment. The historical cost of plant and equipment is the purchase cost, together with any incremental costs directly attributable to the acquisition. Depreciation is calculated so as to write off the cost of the assets, less their estimated residual values, on a straight-line basis over the expected useful economic lives of the assets concerned.

 

Depreciation is included in administration and other expenses in the income statement.

 

The carrying amount, residual value and useful life of the Group's plant and equipment is reviewed annually to determine whether there is any indication of impairment, or a change in residual value or expected useful life. If there is any indication of impairment, the asset's carrying value is revised.

 

The economic lives used for this purpose are:

 

Freehold property

50 years

Computer equipment and software

3 years

Fixtures and fittings

4 years

 

The cost of plant and equipment at 30 June 2013 is £8.1m (2012: £7.5m). Accumulated depreciation at 30 June 2013 is £7.1m (2012: £6.4m).

The Company purchased a freehold property on 1 July 2013 for £0.4m and anticipates spending a further £0.1m before the property is brought into use. Proceeds were paid for the property before year end and are included in other debtors in note 14 below.

13          Deferred origination costs

Formal reviews to assess the recoverability of deferred origination costs on investment contracts are carried out at each balance sheet date to determine whether there is any indication of impairment. If there is any indication of irrecoverability or impairment, the asset's recoverable amount is estimated.

Impairment losses are reversed through the income statement if there is a change in the estimates used to determine the recoverable amount. Such losses are reversed only to the extent that the asset's carrying amount does not exceed the carrying amount that would have been determined, net of amortisation where applicable, if no impairment loss had been recognised.

 




2013

2012

Carrying value



£m

£m

 

At 1 July

121.2

113.1

 

Origination costs incurred during the year

28.5

25.0

 

Origination costs amortised during the year

(18.7)

(16.9)

 


131.0

121.2

 

 

 

14       Other receivables

Other receivables are initially recognised at fair value and subsequently measured at amortised cost.






2013

2012






£m

£m


Contract fees receivable



1.8

3.2


Outstanding investment trades



-

1.3


Commission receivable



1.0

1.0


Corporation tax recoverable



-

0.3


Other debtors



2.3

2.1





5.1

7.9

 

 

 

 

Expected to be settled within 12 months


4.1

5.9

Expected to be settled after 12 months


1.0

2.0



5.1

7.9

 

At the balance sheet date there are no receivables overdue but not impaired (2012: £nil) or impaired (2012: £nil). Due to the short-term nature of these assets the carrying value is considered to reflect fair value.

15       Cash and cash equivalents and deposits

Cash and cash equivalents include cash in hand, deposits held at call with banks, and other short-term highly liquid investments with original maturities of three months or less, net of short-term overdraft positions where a right of set-off exists.


2013

2012


£m

£m

Money market funds

27.2

26.1

Short-term deposits with credit institutions

19.6

17.6

Shareholders' cash and cash equivalents

46.8

43.7

Shareholders' long-term deposits with credit institutions

20.4

21.6

Total shareholder cash and deposits

67.2

65.3

 

 

16          Financial liabilities under investment contracts

16.1.1 Investment contract liabilities

Investment contracts consist of unit-linked contracts written through subsidiary companies in the Group. Unit-linked liabilities are measured at fair value by reference to the value of the underlying net asset value of the Group's unitised investment funds, determined on a bid basis, at the balance sheet date.

The decision by the Group to designate its unit-linked liabilities at fair value through profit or loss reflects the fact that the liabilities are calculated with reference to the value of the underlying assets.

16.1.2 Investment contract premiums

Investment contract premiums are not included in the income statement but are reported as deposits to investment contracts and are included in financial liabilities in the balance sheet. On existing business, a liability is recognised at the point the premium falls due. The liability for premiums received on new business is deemed to commence at the acceptance of risk.

16.1.3 Benefits paid

Withdrawals from policy contracts and other benefits paid are not included in the income statement but are deducted from financial liabilities under investment contracts in the balance sheet. Benefits are deducted from financial liabilities and transferred to amounts due to investment contract holders on the basis of notifications received, when the benefit falls due for payment or, on the earlier of the date when paid or when the contract ceases to be included within those liabilities.

16.2   Movement in financial liabilities under investment contracts

The following table summarises the movement in liabilities under investment contracts during the year:



2013

2012



£m

£m

Deposits to investment contracts


120.4

138.6

Deductions from contracts


(199.5)

(187.9)

Change in provisions for investment contract liabilities

73.4

(146.5)

Movement in year


(5.7)

(195.8)

At 1 July


1,033.8

1,229.6



1,028.1

1,033.8

 

Investment contract benefits comprise of dividend and interest income and net realised and unrealised gains and losses on financial investments held to cover financial liabilities.

 

Expected to be settled within 12 months

18.2

15.5

Expected to be settled after 12 months

1,009.9

1,018.3


1,028.1

1,033.8

 

16.3           Investments held to cover liabilities under investment contracts

The Group classifies its financial assets into the following categories: financial investments and loans and receivables. Financial investments consist of units in collective investment schemes, equity securities, fixed income securities and deposits with credit institutions. All financial investments are designated at fair value through profit or loss.

The decision by the Group to designate its financial investments at fair value through profit or loss reflects the fact that the investment portfolio is managed, and its performance evaluated, on a fair value basis.

The Group recognises purchases and sales of investments on trade date. Investment transaction costs are written off in administration expenses as incurred.

All gains and losses derived from financial investments, realised or unrealised, are recognised within investment income in the income statement, in the period in which they arise.

The value of financial assets at fair value through profit or loss that are traded in active markets (such as trading securities) is based on quoted market prices at the balance sheet date. The quoted market price for financial assets held by the Group is the current bid price. Investments in funds and certain other unquoted securities are valued at the latest available net asset valuation provided by the administrators or managers of the funds and companies, unless the directors are aware of good reasons why such valuations would not be the most appropriate or indicative of fair value. Where necessary, the Group uses other valuation methods to arrive at the stated fair value of its financial assets, such as recent arms' length transactions or reference to similar listed investments.

Loans and receivables are financial assets with fixed or determinable payments that are not quoted on an active market. Loans and receivables consist, primarily, of contract fees receivable, long-term cash deposits (i.e. with a maturity duration in excess of three months) and cash and cash equivalents.

The following investments, cash and cash equivalents, other assets and liabilities are held to cover financial liabilities under investment contracts. They are included within the relevant headings on the consolidated balance sheet.





2013

2012





£m

£m

Equity securities

25.8

31.2

Investments in collective investment schemes

852.9

838.4

Fixed income securities

27.0

38.7

Cash and cash equivalents

123.8

125.8

Other receivables

-

1.3

Total assets

1,029.5

1,035.4

Other payables

(1.4)

(1.6)

 Net financial assets held to cover financial liabilities

1,028.1

1,033.8

 

17       Other payables

Other payables are initially recognised at fair value and subsequently measured at amortised cost. They are recognised at the point where service is received but payment is due after the balance sheet date.



2013

2012



£m

£m

Commission payable


6.2

4.0

Provision for litigation settlement


0.3

-

Other creditors and accruals


5.3

4.0



11.8

8.0

 

All payable balances, including amounts due to contract holders, are deemed to be current. Due to the short-term nature of these payables the carrying value is considered to reflect fair value.

 

18       Called up share capital           



2013

2012



£m

£m

Authorised:




200,000,000 ordinary shares of 50p

100.0

100.0

Issued and fully paid:




137,379,634 (2012: 137,372,255) ordinary shares of 50p

68.7

68.7

 

 

During the year, 7,379 shares (2012: 80,870) were issued under the terms of the Save as You Earn (SAYE) share save programme.

The Company has received clearance from the London Stock Exchange to list a maximum of 500,000 shares necessary to meet its obligations to employees under the terms of the SAYE programme.

19       Equity settled share-based payments          

The Company has established a number of equity-based payment programmes for eligible employees. The fair value of expected equity-settled share-based payments under these programmes is calculated at date of grant using a standard option-pricing model and is amortised over the vesting period on a straight-line basis through the income statement. A corresponding amount is credited to equity over the same period.

At each balance sheet date, the Group reviews its estimate of the number of options expected to be exercised. The impact of any revision in the number of such options is recognised in the income statement so that the charge to the income statement is based on the number of options that actually vest. A corresponding adjustment is made to equity.

19.1 SAYE programme

At the date of this report, the following options remain outstanding under each tranche:

 



2013

2012



No. of

No. of

Scheme year


options

options

2008


18,193

24,781

2009


44,170

124,826

2010


-

22,550

2011


30,294

115,740

2013


380,367

-


473,024

287,897

 

No awards were made in the previous financial year.

A summary of the transactions in the existing SAYE programmes during the year is as follows:

 


        Year ended 30 June


2013

2012



Weighted


Weighted



average


average


No. of

exercise

No. of

exercise


options

price (p)

options

price (p)

Outstanding at the start of year

287,897

132

465,413

132

Granted

403,287

89

-

-

Exercised

(7,379)

132

(80,870)

132

Forfeited

(210,781)

127

(96,646)

132

Outstanding at end of year*

473,024

97

287,897

132

* 18,193 of these options are exercisable as at 30 June 2013.

The fair values of the share options granted during the year have been calculated using the following assumptions:

 

 

 

           

2013 award assumptions


3-year

5-year

Date of grant

1 March 2013

1 March 2013

Fair value (pence)


14

12

Exercise price (pence)


89

89

Share price (pence)


110

110

Expected volatility


17 %

17 %

Expected dividend yield


6.6 %

6.6 %

Risk-free rate


2.2 %

2.2 %

 

2013 award details


Date of grant

1 March 2013

No. of shares awarded

403,287

Vesting conditions

3- or 5-year savings term

Exercise period - 3-year

1 May 2013 - 31 October 2016

Exercise period - 5-year

1 May 2013 - 31 October 2018

 

The fair value expense has been based on the fair value of the options granted, as calculated using the Black Scholes pricing model. Expected volatility is based on an analysis of the Group's share price volatility since listing on the London Stock Exchange.

The estimated fair value of the schemes and the imputed cost for the period under review is not material to these financial statements.

19.2 Long Term Incentive Plan (LTIP)

The Company has introduced  LTIPs for the Executive and senior management based on EEV performance over the 3 years ended 30 June 2013 and the 3 years ending 30 June 2014. The awards may take the form of a conditional right to acquire shares, a nil-cost option or a forfeitable award.

The minimum condition required under the plan was not achieved in the year ended 30 June 2013 therefore there is no charge in the Consolidated Income Statement (2012: nil).

20       Other reserves

Other reserves comprise the merger reserve arising on the acquisition by the Company of its subsidiary companies on 1 July 2005, the share premium account and the share save reserve. The merger reserve represents the difference between the par value of shares issued by the Company for the acquisition of those companies, compared to the par value of the share capital and the share premium of those companies at the date of acquisition.

 


2013

2012


£m

£m

Merger reserve

(48.5)

(48.5)

Share premium

0.1

0.1

Share save reserve

0.1

0.1


(48.3)

(48.3)

21       Capital management

It is the Group's policy to maintain a strong capital base in order to:

·      satisfy the requirements of its policyholders, creditors and regulators;

·      maintain financial strength to support new business growth and create shareholder value;

·      match the profile of its assets and liabilities, taking account of the risks inherent in the business; and

·      generate operating cash flows to meet dividend requirements.

Within the Group each subsidiary company manages its own capital. Capital generated in excess of planned requirements is returned to the Company by way of dividends. Group capital requirements are monitored by the Board.

The Group's policy is for each company to hold the higher of:

·      the company's internal assessment of the capital required; and

·      the capital requirement of the relevant supervisory body plus a specified margin over this to absorb changes.

There has been no material change in the Group's management of capital during the period and all regulated entities exceed the minimum solvency requirements at the balance sheet date.

21.1   Capital position at the balance sheet date

The capital position statement sets out the financial strength of the businesses of the Group, measured on the basis of the presentation within the financial statements of the Company's life assurance subsidiaries. These are located in the Isle of Man and the Republic of Ireland.

Except in relation to Deferred Acquisition Cost (DAC) assets held by Hansard Europe Limited at the balance sheet date, the capital, defined as total shareholders' funds, is available to meet the regulatory capital requirements without any restrictions. The Group's other assets are largely cash and cash equivalents, deposits with credit institutions and money market funds.

 

 




2013

2012




£m

£m

Consolidated shareholders' funds



39.8

44.9

Adjustment arising from change in GAAP basis (*)



20.7

17.8

 Total shareholders' funds



60.5

62.7






Comprising shareholders' funds of:





Non-life assurance Group companies



18.7

26.6

Life assurance subsidiary companies



41.8

36.1




60.5

62.7

Less: DAC asset inadmissible for solvency purposes



(1.8)

(2.0)

Total capital available to meet regulatory capital requirements

58.7

60.7

 

 

          *These consolidated financial statements have been prepared in accordance with the requirements of IFRS whilst the regulatory capital of the life assurance subsidiaries is calculated based on local regulatory requirements under applicable GAAP. The financial statements of these subsidiary undertakings are prepared under the insurance accounting requirements of the relevant jurisdiction. The adjustment referred to arises out of the treatment of initial fees and costs relating to new business under the different accounting codes. IFRS smoothes these fees and costs over the life of the relevant policies, whereas under the GAAP applicable to the subsidiary undertakings, fees are recognised when received and the relevant costs of new business are deferred, where applicable, to match these income streams.

 

 

 

 

 

 

21.2   Regulatory Minimum Solvency Margin

The aggregate required minimum margin of the regulated entities at each balance sheet date was as set out below.



2013

2012



£m

£m

Aggregate minimum margin


4.9

4.6

 

21.3 Required regulatory capital

As both regulated entities provide unit-linked contracts only, the majority of surplus can generally be distributed to shareholders subject to meeting the regulatory and working capital requirements of each business.  Conditions imposed by the Central Bank of Ireland as a result of the implementation of the revised Operating Model for Hansard Europe Limited have the effect of delaying dividends or other distributions from that company until such time as the Operating Model is fully embedded and the legal cases referred to in note 25.2 are concluded. That company's capital available to meet regulatory capital requirements at 30 June 2013, which is incorporated within the table above, is £12.8m (2012: £11.4m).

22       Financial risk management

The Group's objective in the management of financial risk is to minimise, where practicable, its exposure to such risk, except when necessary to support other objectives. The principal methods by which the Group seeks to manage risk is through the operation of unit-linked business and to restrict the investment of its capital to institutions with Board-approved minimum ratings.

Overall responsibility for the management of the Group's exposure to risk is vested in the Board. To support it in this role, an enterprise risk management framework is in place comprising risk identification, risk assessment, control and reporting processes. The framework provides assurance that risks are being appropriately identified and managed. Additionally, the Board and the Boards of subsidiary companies have established a number of Committees with defined terms of reference. These are the Actuarial Review, Audit, Executive, Investment and Risk Committees. Additional information concerning the operation of the Board Committees is contained in the Corporate Governance section of this Report and Accounts.

 

Policyholders bear the financial riskrelating to the investments underpinning their contracts, as the policy benefits are directly linked to the value of the assets. These assets are managed consistent with the expectations of the policyholders. By definition, there is a precise match between the investment assets and the policyholder liabilities, and so the market risk and credit risk lie with policyholders.

The Group's exposure is limited to the extent that certain contract income is based on the value of assets under administration.

The more significant financial risks to which the Group is exposed are set out below. For each category of risk, the Group determines its risk appetite and sets its investment, treasury and associated policies accordingly.

22.1 Market risk

This is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market prices, analysed between price, interest rate and currency risk.

(a)   Price risk

An overall change in the market value of the unit-linked funds would affect the annual management charges accruing to the Group since these charges, which are typically 1% p.a., are based on the market value of assets under administration. Similarly, due to the fact that these charges are deducted from policies in policy currency, a change in foreign exchange rates relative to sterling can result in fluctuations in reported management fee income and expenses. The approximate impact on the Group's profits and equity of a 10% change in fund values, either as a result of price or currency fluctuations, is £1.5m (2012: £1.5m).

(b)   Interest rate risk

Interest rate risk is the risk that the Group is exposed to lower returns or loss as a direct or indirect result of fluctuations in the value of, or income from, specific assets arising from changes in underlying interest rates.

The Group is primarily exposed to interest rate risk on the balances that it holds with credit institutions and in money market funds.

Taking into account the proportion of Group funds held on longer-term, fixed-rate deposits, a change of 1% p.a. in interest rates will result in an increase or decrease of approximately £0.6m (2012: £0.4m) in the Group's equity and annual investment income.

A summary of the Group's liquid assets at the balance sheet date is set out in note 22.2.

(c)   Currency risk

Currency risk is the risk that the Group is exposed to higher or lower returns as a direct or indirect result of fluctuations in the value of, or income from, specific assets and liabilities arising from changes in underlying exchange rates.

(c)(i) Group foreign currency exposures

The Group is exposed to currency risk on the foreign currency denominated bank balances, contract fees receivable and other liquid assets that it holds to the extent that they do not match liabilities in those currencies. The impact of the Group's currency risk is minimised by frequent repatriation of excess foreign currency funds to sterling. At the balance sheet date the Group had exposures in the following currencies:

 

 


2013

2013

2013

2012

2012

2012


US$m

€m

¥m

US$m

€m

¥m

Gross assets

11.9

9.1

838.0

12.4

8.6

277.6

Matching currency liabilities

(10.1)

(3.2)

(719.1)

(10.3)

(2.0)

(249.2)

Uncovered exposures

1.8

5.9

118.9

2.1

6.6

28.4

Sterling equivalent of exposures (£m)

1.2

5.1

0.8

1.3

5.4

0.2

 

The approximate impact on profit and equity of a 5% change in the value of these currencies against sterling is immaterial to an understanding of IFRS profits. The approximate effect of a 5% change in the value of US dollars to sterling is £0.1m (2012: £0.2m), in the value of  the euro to sterling is £0.2m (2012: £0.3m), and in the value of the yen to sterling is less than £0.1m (2012: £nil).

 

(c)(ii) Financial investments by currency

Certain fees and commissions are earned in currencies other than sterling, based on the value of financial investments held in those currencies from time to time. 

The sensitivity of the Group to the currency risk inherent in investments held to cover financial liabilities under investment contracts is incorporated within the analysis set out in (a) above.

At the balance sheet date the analysis of financial investments by currency denomination is as follows:

 

Currency

2013

2012


%

%

US Dollars

55.0

53.0

Euro

25.0

26.0

Sterling

16.0

17.0

Others

4.0

4.0


100.0

100.0

 

22.2    Credit risk

Credit risk is the risk that the Group is exposed to lower returns or loss if another party fails to perform its financial obligations to the Group.

The Group's main exposure to credit risk is in relation to deposits with credit institutions. Deposits are made, in accordance with established policy, with credit institutions having a short-term rating of at least F1 and P1 from Fitch IBCA and Moody's respectively and a long term rating of at least A and A3. Additionally funds are invested in AAA rated unitised money market funds.

At the balance sheet date, an analysis of the Group's own cash and cash equivalent balances and liquid investments was as follows (an analysis by maturity date is provided in note 22.4):


2013

2012


£m

£m

Deposits with credit institutions

40.0

39.2

Investments in money market funds

27.2

26.1


67.2

65.3

 

 

Maximum counterparty exposure limits are set both at an individual subsidiary company level and on a Group-wide basis. There are no significant concentrations of credit risk at the balance sheet date.

22.3 Liquidity risk

Liquidity risk is the risk that the Group, though solvent, does not have sufficient financial resources to enable it to meet its obligations as they fall due, or can only secure them at excessive cost.

 

The Group's objective is to ensure that it has sufficient liquidity over short- (up to one year) and medium-term time horizons to meet the needs of the business. This includes liquidity to cover, amongst other things, new business costs, planned strategic activities, servicing of equity capital as well as working capital to fund day-to-day cash flow requirements.

 

Liquidity risk is principally managed in the following ways:

·      Assets of a suitable marketability are held to meet policyholder liabilities as they fall due.

·     Forecasts are prepared regularly to predict required liquidity levels over both the short and medium term.

The Group's exposure to liquidity risk is considered to be low since it maintains a high level of liquid assets to meet its liabilities.

22.4    Undiscounted contractual maturity analysis

Set out below is a summary of the undiscounted contractual maturity profile of the Group's assets.


2013

2012


£m

£m

Maturity within 1 year



Deposits and Money Market funds

62.2

43.7

Other assets

3.6

4.2


65.8

47.9

Maturity from 1 to 5 years



Deposits with credit institutions

5.0

21.6

Other assets

1.3

2.0


6.3

23.6

Assets with maturity values

72.1

71.5

Other shareholder assets

132.5

122.9

Shareholder assets

204.6

194.4

Gross assets held to cover financial liabilities under investment contracts

1,029.5

1,035.4

Total assets

1,234.1

1,229.8

 

 

 

 

 

Maturity analyses of financial and other liabilities are included in the relevant notes to the consolidated balance sheet. There is no significant difference between the value of the Group's assets on an undiscounted basis and the balance sheet values.

22.5    Fair value measurement hierarchy

IFRS 7 requires the Group to classify fair value measurements into a fair value hierarchy by reference to the observability and significance of the inputs used in measuring that fair value. The hierarchy is as follows:

·      Level 1: fair value is determined as the unadjusted quoted price for an identical instrument in an active market.

·      Level 2: fair value is determined using observable inputs other than unadjusted quoted prices for an identical instrument and that does not use significant unobservable inputs.

·      Level 3: fair value is determined using significant unobservable inputs.

Where the directors determine that there is no active market for a particular financial instrument, fair value is assessed using valuation techniques based on available, relevant, information and an appraisal of all associated risks. This process requires the exercise of significant judgement on the part of Directors. Where significant inputs to the valuation technique are observable, the instrument is categorised as Level 2. Otherwise, it is categorised as Level 3. Due to the linked nature of the contracts sold by the Group's insurance undertakings, any change in the value of financial assets held to cover financial liabilities under those contracts will result in an equal and opposite change in the value of contract liabilities. The separate effect on financial assets and financial liabilities is included in investment income and investment contract benefits, respectively, in the consolidated income statement. The following table analyses the Group's financial assets and liabilities at fair value through profit or loss, at 30 June 2013:


Level 1

Level 2

Level 3

Total

Financial assets at fair value through profit or loss

£m

£m

£m

£m

Equity securities

25.8

-

-

25.8

Collective investment schemes

830.3

22.8

-

853.1

Fixed income securities

27.0

-

-

27.0

Deposits and money market funds

144.3

-

-

144.3

Total financial assets at fair value through profit or loss

1,027.4

22.8

-

1,050.2

 

During this financial year, no assets were transferred from Level 2 to Level 1. Assets with a fair value of £4.7m were transferred from Level 1 to Level 2.

Assets with a value of £10.9m (2012: £29.3m) were reclassified from Level 1 to Level 3 and valued at zero by the Directors, as they believe this reflects the fair value of these assets. No assets were reclassified from Level 3 to Level 1 or Level 2 during the financial year.


Level 1

Level 2

Level 3

Total


£m

£m

£m

£m

Financial liabilities at fair value through profit or loss

-

1,028.1

-

1,028.1

The following table analyses the Group's financial assets and liabilities at fair value through profit or loss, at 30 June 2012:


Level 1

Level 2

Level 3

Total

Financial assets at fair value through profit or loss

£m

£m

£m

£m

Equity securities

31.2

-

-

31.2

Collective investment schemes

806.1

32.4

-

838.5

Fixed income securities

38.7

-

-

38.7

Deposits and money market funds

147.5

-

-

147.5

Total financial assets at fair value through profit or loss

1,023.5

32.4

-

1,055.9

 

Assets with a fair value of £14.2m were transferred to Level 2 during the year ended 30 June 2012.


Level 1

Level 2

Level 3

Total


£m

£m

£m

£m

Financial liabilities at fair value through profit or loss

-

1,033.8

-

1,033.8

 

23       Financial commitments 

Operating leases are defined as leases in which the lessor retains a significant proportion of the risks and rewards. Costs in respect of operating leases, less any incentives received from the lessor, are charged to the income statement on a straight-line basis over the lease term.

The total of future minimum lease payments under non-cancellable operating leases is as follows:

 



2013

2012



£m

£m

Amounts due:



Within one year


0.6

0.5

Between one and five years


2.0

2.1

After five years


1.1

1.4



3.7

4.0

 

 

 

24       Related party transactions

24.1   Intra-group transactions

Various subsidiary companies within the Group perform services for other Group companies in the normal course of business.  The financial results of these activities are eliminated in the consolidated financial statements.

24.2   Key management personnel compensation

Key management consists of 10 individuals (2012: 10), being executive Directors of the Company, executive Directors of direct subsidiaries of the Company and the Company Secretary.

 

The aggregate remuneration paid to key management as at 30 June 2013 is as follows:

 


2013

2012


£m

£m

Salaries, wages and bonuses

2.8

2.6

Benefits under SAYE share save programme

-

-

Charged to the income statement

2.8

2.6

 

Payments during the year by key management in respect of policies issued by the Group

 

-

 

-

Payments during the year to key management in respect of policies issued by the Group

 

5.8

 

-

The sum assured or fund balance of those policies at 30 June

 

11.8

 

17.0

 

All these transactions were completed on terms available to employees in general.

24.3   Employee Benefit Trust

An Employee Benefit Trust was established in November 2011 with the transfer to it of 400,000 ordinary shares in Hansard Global plc by Dr Polonsky.  The purpose of the Trust is to use the income derived from dividends to reward longer serving staff, where sales targets are met. The first awards by the Trust totalled approximately £33,000 and were made in December 2012. These awards are not reflected as an expense in these financial statements.

The second awards by the Trust are expected to total approximately £21,000 and to be made in December 2013.

24.4   Other related party transactions

The Company has entered into a contract with Mr. Gordon Marr to purchase a property owned by Mr. Marr for the sum of £481,000, exercisable at his discretion. Mr. Marr purchased the property in July 2011 for £501,000. The contract has not been exercised at the date of this Report and Accounts.

 

25       Provisions and contingent liabilities

25.1                         Provisions

Provisions are recognised when the Group has a present legal or constructive obligation as a result of past events such that it is probable that an outflow of economic benefits will be required to settle the obligation and a reliable estimate of the amount of the obligation can be made.

Provisions, where necessary, are calculated at the present value of the estimate of the expenditure required to settle the obligation utilising a rate that reflects the expected time value of money at the creation date of the provision. Any increase in the value of provisions due to the passage of time is recognised as an interest expense.

Included in note 17 is an amount totalling £0.3m (€0.4m) relating to an expected settlement in a legal case brought against Hansard Europe Limited. The terms of the settlement were agreed in May 2013 and payment has not yet been made as formalities have not been concluded.  

25.2                         Contingent liabilities

The Group does not give any investment advice and this is left to the policyholder directly or through an agent, advisor or an entity appointed at the policyholder's request or preference. Policyholders bear the financial risk relating to the investments underpinning their contracts, as the policy benefits are linked to the value of the assets.  

Notwithstanding the above, financial services institutions are frequently drawn into disputes in cases where the value and performance of assets selected by or on behalf of policyholders fails to meet their expectations. This is particularly true of more complex structured products distributed throughout Europe that have been selected for inclusion in policies by policyholders and / or their agents. At the balance sheet date a number of those fund structures remain affected by liquidity or other issues that hinder their sales or redemptions on normal terms with a consequent adverse impact on policy transactions.

As reported previously, the Group has been subject to a number of policyholder complaints in relation to the selection and performance of assets linked to policies. The company has been served with a number of writs arising from such complaints and other asset-related issues.

At the date of this report, there remains a number of unsettled writs served upon Hansard Europe Limited totalling €4.6m or approximately £3.9m (2012: €14m or approximately £11m).

 

  While it is not possible to forecast or determine the final results of pending or threatened legal proceedings, based on the pleadings and advice received from the Group's legal representatives, the Directors believe that the Group will be successful in its defence of these claims. Accordingly no provisions have been made in respect of outstanding complaints other than that referred to in 25.1 above.

26       Foreign exchange rates

The Group's presentational and functional currency is pounds sterling, being the currency of the primary economic environment in which the Group operates.

Foreign currency transactions are translated into sterling using the applicable exchange rate prevailing at the date of the transactions. Monetary assets and liabilities denominated in foreign currencies are translated into sterling at the rates of exchange prevailing at the balance sheet date, and the gains or losses on translation are recognised in the income statement.

Non-monetary assets and liabilities that are held at historical cost are translated using exchange rates prevailing at the date of transaction; those held at fair value are translated using exchange rates ruling at the date on which the fair value was determined.

The closing exchange rates used by the Group for the conversion of significant balance sheet items to sterling were as follows:

 


30 June

30 June


2013

2012

US Dollar

1.52

1.57

Japanese Yen

150.82

125.32

Euro

1.17

1.24

 

 

27    Non statutory accounts

The financial information set out above does not constitute the Company's statutory accounts for the years ended 30 June 2013 or 2012, but is derived from those accounts.

28    Annual report

The Company's annual report and accounts for the year ended 30 June 2013 is expected to be posted to shareholders by 11 October 2013. Copies of both this announcement and the annual report and accounts will be available to the public at the Company's registered office at Harbour Court, Lord Street, PO Box 192, Douglas, Isle of Man, IM99 1QL and throughthe Company's website at www.Hansard.com.

Responsibility statement of the directors in respect of the annual financial report

The consolidated financial statements, prepared in accordance with International Financial Reporting Standards as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and profit for the Group and the undertakings included in the consolidation taken as a whole; and pursuant to Disclosure and Transparency Rules, Chapter 4, the Directors' Report of the Company's annual report includes a fair review of the development and performance of the business and the position of the Group, and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties faced by the business.

 

 

Dr L S Polonsky

G S Marr

Director

Director

On behalf of the Board


25 September 2013


 

 

 

 

 



 

 

EUROPEAN EMBEDDED VALUE INFORMATION

 

1          INTRODUCTION

The European Embedded Value (EEV) measure is an estimate of the value of the shareholders' interest in the Group. The EEV covers the entire business of the Group, including its life assurance companies and subsidiaries providing administration, distribution and other services.


The EEV comprises Net Worth and the Value of In Force i.e. future profits - from business in-force at the valuation date, 30 June 2013.  It excludes the value of any future new business that the Group may write after the valuation date. All results are calculated net of corporation tax.

 

The Group's EEV methodology complies fully with the set of EEV Principles published by the CFO Forum in May 2004 and extended in October 2005. It has been calculated using market-consistent economic assumptions and best estimate operating assumptions having regard for the Group's experience and its assessment of future experience. A description of the EEV methodology is set out in the Notes to the EEV Information. There have been no significant changes in the EEV methodology from that used in the previous financial year.

 

2          EEV PROFIT PERFORMANCE FOR THE YEAR

2.1 EEV Profit

EEV Profit is a measure of the performance over the year. It is derived as follows:


2013

2012


£m

£m

New Business Contribution (NBC)

22.5

16.8

Expected Return on business (new and existing)

1.2

5.4

Expected return on Net Worth

0.3

1.6

Model Changes

(2.6)

0.0

Operating Assumption Changes

(4.2)

(13.0)

Experience Variances

(5.5)

(6.0)

EEV Operating Profit after tax

11.7

4.8

Investment Return Variances

7.9

(17.1)

Economic Assumption Changes

(2.6)

(1.4)

EEV Profit after tax

17.0

(13.7)

 

2.1.1 New Business Contribution (NBC)

New Business Contribution is the value of new business written in the year. It is calculated at point of sale. NBC for the year is £22.5m (2012: £16.8m).

2.1.2 Expected Return on In Force (new and existing business)

Under EEV methodology, it is a convention to assume that the value of the business grows at 'start of period' assumptions. The Expected Return is therefore based on assumptions determined at 30 June 2012. These assumptions are applied to give the expected conversion from VFP to Net Worth in the year, and the time value of both existing business and non-market risk.

 



 

No assumptions are made about new business, so the New Business Strain is that incurred in the year from new sales, using end of period assumptions (i.e. assumptions determined at 30 June 2013).

 


2013

2012





EEV

Net

VIF

Non-

EEV

Net

VIF

Non-



worth


market


worth


market





Risk*




Risk*


£m

£m

£m

£m

£m

£m

£m

£m

Cash generated from VFP

0.0

39.1

(39.1)

0.0

0.0

38.9

(38.9)

0.0

New Business Strain     

0.0

(26.8)

26.8

0.0

0.0

(22.6)

22.6

0.0

Time value of existing business

1.1

0.3

0.8

0.0

5.4

0.7

4.7

0.0

Time value of new business

0.1

(0.1)

0.2

0.0

0.2

(0.3)

0.5

0.0

Time value of non-market risk

0.0

0.0

0.0

0.0

(0.2)

0.0

0.0

(0.2)


1.2

12.5

(11.3)

0.0

5.4

16.7

(11.1)

(0.2)

*this includes frictional costs

The expected value of cash generated from existing business of £39.1m is very similar to last year's (2012: £38.9m), reflecting the solidity of the existing business. The higher New Business Strain of £26.8m (2012: £22.6m) reflects higher new business and a different business mix (generally towards business with higher New Business Strain per £ of premium). The time value figures reflect the economic assumptions at 30 June 2012 and 2013.

 

2.1.3 Experience Variances

Experience Variances arise where actual experience differs from that assumed in the prior year's EEV. 

 


2013

2012


£m

£m

Ongoing expenses

0.7

(0.7)

Premium reductions & underpayments

(0.1)

(0.1)

Policies made paid up

(0.3)

(1.9)

Partial encashments

(0.8)

0.5

Full encashments

(1.0)

(1.2)

One-off expenses

(3.3)

(0.8)

Other

(0.7)

(1.8)

Experience variances

(5.5)

(6.0)

 

The most notable feature of this year's experience variances is the one-off expenses of £3.3m (2012: £0.8m). This has arisen primarily from action taken to conclude litigation.

 

2.1.4 Operating Assumption Changes

The Operating Assumption Changes reflect changes in management's view of the behaviour of the existing business. They reduced the EEV by £4.2m (2012: £13.0m), as shown below.


2013

2012


£m

£m

Ongoing expenses

(1.3)

(2.8)

Changes to charge & expense inflation

1.7

0.0

Premium reductions & underpayments

(4.1)

(1.5)

Policies made paid up

0.6

(2.0)

Partial encashments

(5.0)

(0.4)

Full encashments

3.9

(2.4)

Other

0.0

(3.9)

Operating Assumption Changes

(4.2)

(13.0)

 

The investigations to assess experience and hence to lead the assumption setting process have been extensively re-worked this year. This notwithstanding, the book is relatively small and patterns in data may be magnified simply due to randomness.

 

2.1.5 Expected Return on Net Worth

The Expected Return on Net Worth of £0.3m (2012: £1.6m) reflects the anticipated increase in shareholder assets over the period due to the time value of money. In line with EEV convention, its calculation is based on the 30 June 2012 year one risk discount rate of 0.6% (2012: 2.7%).

2.1.6 Model Changes

The Group continues to develop its modelling functionality.

In particular, this year, it refined the approach to the selection of discount rates, moving from a single weighted average rate to an approach which applies the actual currency-denominated risk-free rate by term (in years) to liabilities. This resulted in a slight increase in VFP. The approach to modelling unit pricing margins and certain foreign exchange margins was simplified. These changes reduced VFP.

As a result of these model changes, EEV was reduced by £2.6m (2012: £nil).

2.1.7 Investment Return Variances

 

The impact of market and economic conditions led to EEV Investment Return Variances of £7.9m (2012: £(17.1m)). The investment return primarily reflects the performance of investments chosen by policyholders, while the shareholder return is primarily dictated by the risk-free rates assumed in the EEV calculation.


2013

2012


£m

£m

Investment performance of policyholder funds

6.2

(14.1)

Exchange rate movements

1.6

(1.4)

Shareholder return

0.2

(1.2)

Other

(0.1)

(0.4)

Investment Return Variances

7.9

(17.1)

 

2.1.8 Economic Assumption Changes

Economic Assumption Changes resulted in an EEV loss of £2.6m (2012: £(1.4m)). This reflects changes to government bonds yields for the currencies in which the Group is exposed, and the revaluation of policyholder assets that are subject to restrictions on normal pricing, as referred to in the balance sheet presented under IFRS .

2.2        ANALYSIS OF EEV PROFIT BY EEV COMPONENT

 

The table below shows a detailed analysis of EEV profit after tax for the year ended 30 June 2013.

 


2013

2012


Movement In

Movement In


EEV

Net Worth

VIF

Non-market risk

EEV

Net Worth

VIF

Non- market risk

Frictional costs


£m

£m

£m

£m

£m

£m

£m

£m

£m

£m

New Business Contribution

22.5

0.0

22.5

0.0

0.0

16.8

0.0

16.8

0.0

0.0

Expected Return on new and existing business

1.2

12.5

(11.3)

0.0

0.0

5.4

16.6

(11.0)

(0.2)

0.0

Experience Variances

(5.5)

(5.1)

(0.4)

0.0

0.0

(6.0)

(4.7)

(1.1)

0.0

(0.2)

Operating Assumption Changes

(4.2)

0.0

(4.2)

0.0

0.0

(13.0)

0.0

(13.0)

0.0

0.0

Expected Return on Net Worth

0.3

0.3

0.0

0.0

0.0

1.6

1.6

0.0

0.0

0.0

Model Changes

(2.6)

0.0

(2.6)

0.0

0.0

0.0

0.0

0.0

0.0

0.0

EEV Operating Profit

after tax

11.7

7.7

4.0

0.0

0.0

4.8

13.5

(8.3)

(0.2)

(0.2)

Investment Return Variances

7.9

2.0

5.9

0.0

0.0

(17.1)

(3.9)

(13.2)

0.0

0.0

Economic Assumption Changes

(2.6)

0.0

(2.6)

0.0

0.0

(1.4)

0.0

(1.4)

0.0

0.0

EEV Profit after tax

17.0

9.7

7.3

0.0

0.0

(13.7)

9.6

(22.9)

(0.2)

(0.2)

 

 

 

3          EMBEDDED VALUE AT 30 JUNE 2013

3.1        EEV BALANCE SHEET

Following the payment of dividends of £15.5m (2012: £19.1m), the Group's EEV has increased to £225.7m (2012: £224.3m). The EEV balance sheet is presented below.

 


2013

2012


£m

£m

Free surplus

20.0

35.1

Required Capital

24.6

15.3

Net Worth

44.6

50.4

VIF

188.2

180.9

Reduction for non-market risk

Frictional costs

(6.1)

(1.0)

(6.0)

(1.0)

Value of Future Profits (VFP)

181.1

173.9

EEV

225.7

224.3

 

Net Worth is the market value of shareholder funds on an IFRS basis with adjustments to exclude certain accounting assets and liabilities. At the balance sheet date, the Net Worth of the Group is represented by liquid cash balances. The Required Capital has increased significantly following the decision to close Hansard Europe Limited to new business, a consequence of which is that the Group has given undertakings not to release capital from that business until its new operating model has stabilised and other regulatory requirements have been satisfied. Currently, the Group estimates that this additional required capital (of, currently £9.3m) will be constrained for three years.

The Value of expected future profits is the capitalised value of future profit allowing for best estimate policyholder behaviour and generally specified economic assumptions. It is based on the value of policyholder funds under administration at 30 June 2013. The Reduction for non-market risk represents the capitalised cost of operational risk. Frictional costs are the costs associated with holding Required Capital.

4          NEW BUSINESS PROFITABILITY

The Group writes business on a profitable basis. The following metrics illustrate the profitability of the Group's new business written in the year.

4.1        NEW BUSINESS MARGIN

New Business Margin is the New Business Contribution (NBC) divided by the Present Value of New Business Premiums (PVNBP). It is a measure of profitability (not profit), comparing the expected profit with the value of expected premiums.


2013

2012

New business sales (PVNBP)

£188.7m

£175.7m

New business contribution (NBC)

£22.5m

£16.8m

New business margin (NBM)

12.0%

9.6%

 

The New Business Margin for the year is 12.0% (2012: 9.6%), an increase of some 25%. This is primarily due to the change in mix of sales towards higher-margin regular-premium business.

 

NBC and PVNBP have, by convention, been calculated using 30 June 2012 economic assumptions and 30 June 2013 operating assumptions. As for the VIF, the NBC does not take credit for returns in excess of the projected risk-free return. NBC is shown after allowing for the cost of required capital, calculated on the same basis as for in-force business.

 

4.2        INTERNAL RATE OF RETURN (IRR)

New business requires initial capital investment to cover set-up costs including commission. The Internal Rate of Return (IRR) is a measure of the post-tax shareholder return on the capital so invested. It is defined as the discount rate at which the present value of expected cash flows over the life of the new business written in the year is equal to the total capital invested to support the writing of that business. IRR is a profitability, rather than a profit, measure.

 

The average IRR on new business written during the year continues to be in excess of 15% per annum.

 

4.3        BREAK EVENPOINT (BEP)

The Break Even Point (BEP) indicates how quickly shareholders can expect new business to repay its initial capital investment. It is the point at which the initial capital invested is recouped from profit from that business. BEP is calculated ignoring the time-value of money.

 

The average BEP for new business written during the year is 2.0 years (2012: 2.6 years). The reduction reflects the change in mix to regular premium business.

 

5          EEV SENSITIVITY ANALYSIS

Sensitivities provide an indication of the impact of changes in particular assumptions on the EEV at 30 June 2013 and the NBC for the year then ended.

 

The sensitivities will be affected by the change in the Group's business mix: different product types are sensitive to different assumptions in particular. Unless otherwise indicated, the sensitivities are broadly symmetrical.

 

The sensitivity analysis indicates that the Group's exposure to operating factors is limited, largely as a result of product design. A change in the level of expenses is the main operating exposure of the Group, although the VIF has become proportionately less sensitive to the changes in expense assumptions as a result of Hansard Europe Limited being closed to new business. The largest sensitivities for the Group are related to economic factors. In particular, as a result of the diversified portfolio of assets under administration, it is exposed to movements in exchange rates and asset values through the impact on the level of future fund-based management income.

 

Impact on:                                                                                                     EEV           NBC

                                                                                                                     £m             £m

Central assumptions                                                                                  225.7            22.5

 

Operating sensitivities

10% decrease in expenses                                                                              7.3             1.4

1% increase in expense inflation                                                                     (5.3)          (1.4)

1% increase in charge inflation                                                                         5.0             1.5

1% decrease in charge inflation                                                                      (3.3)           (1.2)

1% increase in expense & charge inflation                                                       (0.2)            0.2

1% decrease in expense & charge inflation                                                       1.5             0.0

10% decrease in full encashment rates                                                             2.1             0.4

                                                                                     

 

Economic sensitivities

1% increase in risk discount rate                                                                    (8.8)           (2.3)

1% decrease in investment return rate                                                             (6.6)           (1.0)

1% increase in risk discount rate & investment return rate                                 (2.6)           (1.4)

1% decrease in risk discount rate & investment return rate                                  0.9             1.0

10% decrease in the value of equities and property                                           (8.7)             0.0

10% depreciation against sterling                                                                  (17.2)           (2.3)                 

                                                                                                                                           

 

In each sensitivity calculation, all other assumptions remain unchanged, except where indicated. There is a natural correlation between many of the sensitivity scenarios tested, so the impact of two occurring together is likely to be different from the sum of the individual sensitivities.

 

No changes to statutory valuation bases, pricing bases and Required Capital have been allowed for. No future management action has been modelled in reaction to the changing assumptions. For new business, the sensitivities reflect the impact of a change from inception of the policy.



NOTES TO THE EUROPEAN EMBEDDED VALUE INFORMATION

 

1          BASIS OF PREPARATION OF EEV

1.1 EEV Principles

The Group's EEV methodology complies fully with the set of EEV Principles published by the CFO Forum in May 2004 and extended in October 2005. It has been calculated using market-consistent economic assumptions and best estimate operating assumptions having regard for the Group's own past, current and expected future experience. 

 

1.2 MCEV Principles©

In June 2008, the CFO Forum published the European Insurance CFO Forum Market Consistent Embedded Value Principles (MCEV Principles) (Copyright© Stichting CFO Forum Foundation 2008) with a view to bringing greater consistency and improved disclosure to the European insurance industry's embedded value disclosures.  In April 2011, the CFO Forum withdrew the intention that the MCEV approach is the only recognised format of embedded value reporting from 31 December 2011. The withdrawal reflects the ongoing development of insurance reporting under Solvency II and IFRS. The CFO Forum remains committed to the value in supplementary information, including embedded value.

 

That said, the Group's EEV is already calculated on a market-consistent bottom-up basis. This year, the approach to determining the risk discount rate was extended to use currency-dependent risk-free rates appropriate to the term of annual cash flows (based on relevant interest swap rates as at 30 June 2013). (Previously, a single rate was derived as the weighted sum of the mean term currency liability cash flows). Therefore, adoption of the MCEV Principles as currently proposed is not expected to have a material financial impact on the embedded value results, although it will necessitate formatting and disclosure changes.

 

1.3 Covered business

EEV covers the entire business of the Group, including its life assurance companies and subsidiaries providing administration, distribution and other services. It excludes the value of any future new business that the Group may write after the valuation date. All results are calculated net of corporation tax. The Group does not have any debt or financial reinsurance arrangements in place at the valuation date.

 

1.4 New business premiums

The following premiums are included in the calculation of the NBC, PVNBP, IRR and BEP:

 

·      Premiums arising from the sale of new policies during the period, including:

Contractual premiums;

Non-contractual recurrent single premiums where the level of premium and period of payment is pre-defined and reasonably predictable.

·      Non-contractual top-up premiums received during the period on existing single premium policies.

 

1.5 Timing of cash flows

The EEV has been calculated using economic and operating assumptions as at the end of the financial year (i.e. the valuation date). The NBC, PVNBP, IRR and BEP have been calculated using economic assumptions as at the start of the year and operating assumptions as at the end of the year.

 

1.6 Real world returns

No credit is taken in the calculation of EEV, NBC, PVNBP, IRR or BEP for returns in excess of risk-free returns. This approach may differ, particularly with regards to the calculation of IRR and BEP, from that used by some of our competitors, who include an asset risk premium.

2          METHODOLOGY

2.1 Overview

The methodology used to derive the EEV results at the valuation date is consistent with the EEV methodology used in relation to the consolidated financial statements for the year ended 30 June 2012. Under EEV methodology, profit is recognised as margins are released from policy related balances over the lifetime of each policy within the Group's in-force covered business. The total projected profit recognised over the lifetime of a policy under EEV methodology is the same as reported under IFRS, but the timing of recognition is different.

2.2 Embedded Value

Embedded Value is a measure of the value of the shareholders' interest in the life and related businesses of the Group, represented by the total of the Net Worth of the Group and the Value of In Force covered business written by the Group as at the relevant valuation date. The Embedded Value is calculated on the Group's entire in-force covered business and is shown net of corporation tax. It ignores the value of any future new business.

 

2.3 Net Worth

Net Worth is the market value of the shareholders' funds, determined on an IFRS basis, adjusted to exclude certain assets such as the deferred origination costs and liabilities such as the deferred income reserve and to add back any non-admissible assets. The Net Worth consists of Required Capital and free surplus.

 

2.3.1 Required Capital

Required Capital is the market value of assets, attributed to the covered business over and above that required to back liabilities for covered business, whose distribution to shareholders is restricted. It comprises the prudential liabilities of the Group's two life assurance companies calculated on a statutory valuation basis, the regulatory solvency margin, an internal margin held in excess of these statutory requirements, and the shareholder capital of Hansard Europe which, following its closure to new business, is deemed to be restricted for three years.

 

2.3.2  Free surplus

Free surplus is the market value of assets allocated to, but not required to support, the in-force covered business at the valuation date. In effect, it is the excess of Net Worth over Required Capital.

 

2.4  Present value of future profits

The present value of future profits (VFP) is calculated as:

·      value of in-force covered business (VIF);

·      less frictional cost of required capital;

·      less a reduction for non-market risk.

 

2.4.1  Value of in-force covered business (VIF)

The VIF is determined by calculating, on a best estimate basis, the stream of future shareholder cash flows expected to arise from assets backing the liabilities of the covered business and then calculating the present value of the cash flows using an appropriate risk discount rate.  Future shareholder cash flows are deemed to arise when they are released from policyholder funds, following an actuarial valuation by the appointed actuary. The VIF is calculated on a 'look through' basis whereby it includes all net cash flows arising from the products supported by the subsidiary companies providing administration, distribution and other services.

 

2.4.2  Frictional cost of Required Capital

Though the present value of future profits assumes that in future years any capital in excess of the Group's capital requirements is transferred to shareholders, some assets are not immediately transferable as they are needed to satisfy regulatory capital requirements and provide working capital. An allowance is made for the frictional cost of required capital in order to reflect that there is a cost to shareholders of delaying the distribution of such assets, for example, taxation on interest on required capital. This cost is explicitly deducted from the VIF in the calculation of the present value of future profits.

 

2.4.3  Non-market risk

Allowance is made for the cost of non-market risks not already covered in the VIF. The main risks covered are mortality, persistency, expense and other operating risks. In choosing best estimate assumptions, directors have already made some allowance for risk. However, best estimate assumptions may fail to represent the full impact on shareholder value where adverse experience has a higher impact on shareholder value than favourable experience.

 

2.5  Cost of financial options and guarantees

The Group's business does not include any policies with material options and/or guarantees regarding investment performance and, hence, unlike the situation faced by many other life assurers, the Group's cost of financial options and guarantees is zero.

 

3          OPERATING ASSUMPTIONS

The EEV was calculated using best estimate operating assumptions (e.g. for expenses, mortality, full and partial encashments, premium persistency and other policyholder activity) having regard for the Group's experience and management's best estimate of future behaviour, together with other relevant data.

 

The Group's in-force covered business is unit-linked in nature, and consists mainly of investment-type products with minimal life cover and no financial options or guarantees. The three main product groups are regular premium, personal portfolio and recurrent single premium. Variations in experience between the product classes have been considered and, where appropriate, separate assumptions have been used.

 

All assumptions were based on the business being part of a going concern.

3.1 Expense assumptions

A realistic estimate of the Group's future expenses is allowed for in the EEV calculations, based on the directors' estimate of realistic future expense levels.

 

On review, some expenses previously recorded as 'one-off' which have recurred have now been absorbed into the expected acquisition expenses (and hence will be reflected in the NBC).

 

The allocation of expenses between acquisition and maintenance is generally consistent with prior years and the allocation used to derive the pricing and reserving bases. In preparing Hansard Europe for closure, a tariff structure has been agreed for its per policy expenses in run off, and it is the tariff that has been used in the calculation of Hansard Europe's VIF rather than the underlying expenses, on the basis that this is a better reflection of the worth of that emerging value to the Group.

 

Development costs to enable future new business have been allocated to new business and are fully reflected in the calculation of the NBC. Other non-recurring development costs and any other expenditure of an exceptional nature are generally charged as incurred, and hence will be reflected as a profit or loss in the year. Such costs amounted to £3.3m in the year ended 30 June 2013 (2012: £0.8m).

 

Save for those mentioned above, there has been no material change from the previous year to the Group's methodology for allocating expenses between different types of cost.

 

3.2 Demographic assumptions

Assumptions for future rates of mortality, full and partial encashments, policies being made paid-up, premium reductions and premium holidays have been derived from investigations of the Group's own recent experience and having regard for expected future experience. Separate assumptions have been set for each product class, where appropriate.

 

3.3 Taxation

After considering current and expected future tax legislation, regulation and the Company's own tax position, the tax rate assumptions have remained unaltered as follows:

 

Corporation tax rates

30 June 2013

30 June 2012

Isle of Man

0%

0%

Republic of Ireland

12.5%

12.5%

 

3.4 Non-market risk

The directors have established an allowance of £6.1m (2012: £6.0m) to account for the cost of non-market risks. This amount is equivalent to an increase of 0.7% in the risk discount rate assumption at the valuation date. It has been assessed after considering past experience, the operational characteristics of the business and market information. The suitability of this allowance is kept under review.

 

3.5 Other operating assumptions

Assumptions for the rate of policyholder activity, such as fund switching, have been derived from investigations of the Group's own recent experience and having regard for expected future experience.

 

4          ECONOMIC ASSUMPTIONS

The principal economic assumptions used in the EEV calculations are actively reviewed at each valuation date and are internally consistent.

 

4.1 Risk-free rate

In line with EEV Principles, the risk-free rate is based on the bid swap yield curve appropriate to the currency of the cash flows. This risk-free rate is then used to derive the risk discount rate and investment return assumptions.

 

This year, the approach has changed. In prior years, a single equivalent risk-free rate was derived using the term and currency of overall cash flows that would produce similar results to those using individual cash flow risk-free rates (bid swap yield curves). This year, individual cash flows in GBP, JPY, USD and EUR have been valued with the appropriate currency matching risk-free rate split by annual terms. For the unwind, the relevant one-year yield for GBP, JPY, USD and EUR was used to calculate the expected returns from 30 June 2012 to 30 June 2013, weighted by the currency of funds. The aggregate weighted rate is shown in the table below:

 

Risk-free rate

30 June 2013

30 June 2012

Aggregate weighted discount rate

2.2%

1.6%

Aggregate weighted one-year discount rate

0.4%

0.6%

 

4.2 Risk discount rate

The risk discount rates are set to the risk-free rates for the applicable currency and term. The EEV calculation uses the risk-free rates at the end of the year (i.e. at the valuation date), while the calculation of NBC and PVNBP uses the risk-free rate at the start of the year (i.e. at the previous year-end date).

 

Aggregate weighted risk discount rate

Year ended 30 June 2013

Year ended 30 June 2012


EEV

NBC

EEV

NBC

per annum

2.2%

1.6%

1.6%

2.7%

 

 

4.3 Investment returns

All investments are assumed to provide a return equal to the risk-free rate less external fund manager investment charges and any other investment expenses charged directly against policyholder funds. The rate is calculated based on the aggregate weighted discount rate.

 

4.4 Risk premium

No credit is taken in the calculation of EEV, NBC, PVNBP, IRR or BEP for returns in excess of risk-free returns i.e. a cautious approach is adopted by assuming an asset risk premium of zero.

 

4.5 Inflation rates

In setting the expense inflation assumption, consideration is given to price and salary inflation rates in both the Isle of Man and the Republic of Ireland, and to the Group's own expense experience and expectations. For service companies, expense inflation relates to the underlying expenses rather than the fees charged to the life assurance companies.

 

By design, contractual monetary-charge inflation is broadly matched to expense inflation: in Hansard Europe, the charge inflation is subject to a minimum increase of 5% per annum. The correlation between expense inflation and charge inflation dampens the impact of inflation on the embedded value results.

 

Inflation assumptions are as follows:

 

Inflation rates

30 June 2013

30 June 2012

Expense inflation per annum

3.0%

5.0%

Charge inflation per annum - Hansard Europe Limited

5.0%

5.0%

Charge inflation per annum - Hansard International Limited - Year 1

2.4%

5.0%

Charge inflation per annum - Hansard International Limited - Year 2

2.7%

5.0%

Charge inflation per annum - Hansard International Limited - Year 3+

3.0%

5.0%

The 5% charge inflation rate for Hansard Europe reflects the terms of the products. The three-year stepped approach to charge inflation for Hansard International reflects the terms of the products, trending towards a long-term inflation rate of 3% per annum.

 

 

 

 

 

 

 


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