First Half Trading Update

Great Universal Stores PLC 12 October 2000 THE GREAT UNIVERSAL STORES P.L.C. FIRST HALF TRADING UPDATE The Great Universal Stores P.L.C. (GUS), the retail and information services group, is today issuing its regular update on trading in its main businesses. Argos Retail Group The Argos Retail Group has continued to perform well in a challenging retail environment. % change in sales year on year for the 26 weeks to 30 September 2000 * Argos - total 14% - like for like 11% UK Home Shopping -5% * These figures exclude the impact of Argos Additions. In the first half, total sales at Argos increased by 14% over the same period last year, with like-for-like sales up 11%. The key driver of this strong performance was again the single catalogue. This was first introduced in August 1999, offering nearly 30% more product lines in most stores. Furniture and mobile phones were the best performing product groups. Gross margins were above those for the same period last year. Sales at UK Home Shopping for the first half declined by 5%, partly reflecting reduced customer recruitment expenditure. Gross margins were in line with last year and stock levels at the end of the period were lower. Sales in the first half from Argos Additions were £15m. In August, the catalogue was extended into a further 160 stores, bringing the number to 213 stores, approximately half of the total. Customer response is encouraging and autumn business is in line with expectations. New initiatives in financial services are now under way at the Argos Retail Group. Argos is today launching its new store card in three regions. UK Home Shopping began its credit card test at the end of September. Experian Experian has achieved underlying sales growth of 4%. However, sales were adversely affected to the extent of 2% by the rationalisation of certain product lines in North America. Profit growth for Experian in the first half exceeded the level of sales growth. % change in sales year on year for the 26 weeks to 30 September 2000 Total Underlying * Global Experian 3% 4% Experian North America 2% 0% Experian UK 11% 11% Experian Rest of World -1% 15% * Underlying sales growth excludes acquisitions and divestments and is at constant exchange rates Experian UK and Rest of World both continued to trade strongly, with sales up by 11% and 15% respectively on an underlying basis. The loss-making French facilities management business, which had annual sales in 1999/2000 of £20m, was sold in July 2000. In North America, sales were up 2%. At constant exchange rates and excluding the two businesses put into joint ventures last year, underlying sales were unchanged. Sales growth in North America, however, was reduced by 3% by the rationalisation of product lines. Marketing Services showed an encouraging recovery with sales up 4%, but Information Services had a difficult second quarter and was 4% down in the half. Experian North America continues to launch new and unique products, such as its nation-wide automotive database and the National Fraud Database. The North American management team has recently been strengthened by the appointment of Craig Smith as Chief Executive in July 2000. Reality Reality has had a successful start since its launch five months ago. To date, Reality has won 17 third party contracts, with a total value of £119m (annual value in excess of £20m). These contracts range over all of Reality's activities: e-commerce services, customer contact and logistics. Reality is also engaged in discussions with a significant number of further prospective clients. Burberry The repositioning and revitalisation of the Burberry brand continues to generate excellent sales and profits growth. In the first half, sales were up by 38% at constant exchange rates, excluding Burberry Spain. Both retail and wholesale showed significant sales growth. Wholesale orders in all regions for Spring 2001 indicate continued strong demand. Burberry acquired its Spanish licensee on 30 June 2000. This business is trading in line with expectations. The new flagship store in New Bond Street, London opened in August and is trading ahead of expectations. Burberry has also recently purchased the property next to its 57th Street store in New York. It plans to bring the two sites together, more than doubling the size of its US flagship. The new store is due to open in Autumn 2002. South African Retailing In rands, sales in South African Retailing were down 16% in the first half. This business is being affected by the introduction of the state lottery and a more competitive credit environment. Future Announcements GUS will announce its interim results on 30 November 2000. The next detailed comment on current trading will be the Third Quarter Update in the middle of January. Reporting Structure The interim results will be presented in the new reporting structure, separating out Reality and Argos Retail Group Financial Services. The appendices restate interim and full year results for the last financial year (1999/2000) on this basis. Enquiries: GUS David Tyler Finance Director Tel: 020 7495 0070 Fay Dodds Investor Relations Finsbury Rupert Younger Tel: 020 7251 3801 Rollo Head The announcement is also available on the GUS website: www.gusplc.co.uk Appendix 1 The Great Universal Stores P.L.C. Year to 31 March 2000 Divisional analysis (as reported) Turnover Trading profit £m £m Experian 955.9 200.6 Argos 2,057.0 137.4 Home Shopping United Kingdom 1,684.2 21.0 & Ireland (note 1) Continental Europe 336.5 25.1 Burberry 229.8 21.7 South African Retailing 169.7 46.0 Finance Division 225.3 33.1 Property - 33.9 Central Costs - (6.9) Net Interest - (64.0) 5,658.4 447.9 Divisional analysis (restated to show the Argos Retail Group and Reality) Turnover Trading profit £m £m Experian 940.6 200.6 Argos Retail Group Argos 2,057.0 137.4 Home Shopping UK (note 1) 1,622.0 11.8 Financial Services - 14.4 Home Shopping Europe 336.5 25.1 4,015.5 188.7 Reality (note 2) 444.2 2.8 Burberry 229.8 21.7 South African Retailing 169.7 46.0 Finance Division 225.3 25.1 Property - 33.9 gusco.com - - Central Costs - (6.9) Net Interest - (64.0) Inter-divisional turnover (366.7) - 5,658.4 447.9 Note 1 - Trading profit includes £12m of rationalisation costs Note 2 - Reality's external sales amounted to £77.5m Appendix 2 The Great Universal Stores P.L.C Six months to 30 September 1999 Divisional analysis Turnover Trading profit (restated) (note 1) £m £m Experian 472.4 97.2 Argos 806.0 31.7 Home Shopping United Kingdom 763.7 14.7 & Ireland Continental Europe 170.1 12.5 Burberry 109.1 4.3 South African Retailing 94.1 17.5 Finance Division 80.2 15.2 Property - 16.0 Central Costs - (3.5) Net Interest - (29.5) 2,495.6 176.1 Divisional analysis (restated to show the Argos Retail Group and Reality) Turnover Trading profit £m £m Experian 466.0 97.2 Argos Retail Group Argos 806.0 31.7 Home Shopping UK 741.7 9.8 Financial Services - 6.8 Home Shopping Europe 170.1 12.5 1,717.8 60.8 Reality (note 2) 212.0 1.3 Burberry 109.1 4.3 South African Retailing 94.1 17.5 Finance Division 80.2 12.0 Property - 16.0 gusco.com - - Central Costs - (3.5) Net Interest - (29.5) Inter-divisional turnover (183.6) - 2,495.6 176.1 Note 1 - Divisional analysis as reported has been restated to show Central Costs separately Note 2 - Reality's external sales amounted to £28.4m

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