Directorate Change

GB Group PLC
21 May 2003


21 May 2003                                                For Immediate Release


                                  GB GROUP PLC

                          ('GB Group', or the 'Group')


APPOINTMENT OF NON-EXECUTIVE DIRECTOR


The Board of GB Group is pleased to announce that it has appointed Alex Green as
a non-executive director of the Group with effect from 21 May 2003.


Alex, who is aged 36, is the Chief Executive of Fluency Voice Technology Ltd, a
provider of voice recognition applications for use in call centres; he was
previously Managing Director of Broadsystem Ltd, a leading outsource
communications company providing call centre, interactive voice and database
marketing services, and a subsidiary of News International plc.


Commenting on Mr Green's appointment, John Walker-Haworth, GB Group's Chairman,
said: 'I am very pleased to announce the appointment of Alex Green to the Board.
His experience, achievements and knowledge will be extremely beneficial to GB
Group. My Board colleagues and I welcome the opportunity to work with Alex and
look forward to the contribution that he will make to the achievement of the
Group's strategy and objectives.'


There is no additional information to be disclosed pursuant to the requirements
of paragraph 16.4(a) and 6.F.2(b) to (g) of the UK Listing Authority Listing
Rules.


                                    - End -


For further information, please contact:

GB Group plc                                                        01244 657333
Richard Law, Chief Executive

Weber Shandwick Square Mile                                        020 7067 0700
Richard Hews
Christian San Jose

Website                                                             www.gb.co.uk


Notes for Editors:

About GB Group plc

1. GB Group plc is a Customer Relationship Management ('CRM') company
   based in Chester. GB Group's clients include Stena Line, AstraZeneca, Standard
   Life, Bank of Ireland, npower, WHSmith - plus many government agencies, such as
   HM Customs & Excise, National Criminal Intelligence Service and the National
   Crime Squad.


2. Customer Relationship Management is one of the world's fastest
   growing industries. CRM enables businesses to focus on those customers who make
   a positive impact on the bottom line by targeting them with tailored services
   and incentives to improve loyalty. Additionally, CRM techniques also help
   businesses predict when existing customers are most likely to move on and how to
   target more of the customers they really want.


3. GB Group enables businesses to build lasting relationships with their
   customers by providing four unique data solutions for DataCapture, DataCare,
   DataInsight and DataManagement.


4. Businesses are currently using Customer Relationship Management to:

    • Manage customer databases

    • Increase customer retention and acquisition

    • Quantify customer profitability

    • Identify cross-sell/up-sell opportunities

    • Assess marketing profitability









                      This information is provided by RNS
            The company news service from the London Stock Exchange