Trading Statement

Debt Free Direct Group PLC 26 January 2007 26 January 2007 DEBT FREE DIRECT GROUP PLC TRADING UPDATE Debt Free Direct Group (DFD), the leading debt advice and solutions company, today provides a trading update. In light of today's announcement by Accuma and the negative market sentiment that has followed, we have brought forward our trading update that had been planned in relation to the third quarter trading period. Over the last quarter, we have been challenged by two external factors; creditor posturing and increased advertising from our competitors. Both areas are discussed in more detail below. The combined impact of these two factors will make it challenging to fully achieve market expectations for the FY 2007. We do, however, believe that market expectations for FY2008 are entirely realistic. Increased competitor advertising Our advertising performance in the first half of the financial year was in line with our forecasts and in line with the prior year performance. November and December showed signs of reduced response rates and January has been more obviously weaker than expected. An analysis of our share of voice on key media indicates that a dramatic increase in competitor advertising is responsible for this erosion. Our reaction to this erosion has been to increase our advertising spend so as to maintain our desired volumes, albeit at a higher cost of acquisition. Our FY2008 forecasts already assume a significantly higher cost of acquisition than FY2007 and, whilst this may now have to be revised upwards, the impact is expected to be more than offset by other income sources (previously announced) secured since those forecasts were made. Given the lead time in placing effective increased advertising, it will not be possible to place sufficient advertising to maintain the forecast call volumes in February. It is therefore likely that our IVA volumes in February and March may be lower than are required to fully achieve market expectations. We are, however, continuing to work towards doing just that. Creditor posturing It is clear that creditor comment in recent months has impacted on confidence in the valuation of IVA stocks. It is difficult to measure whether this has led to any loss in consumer confidence, as some commentators have predicted. Whilst we are not strong supporters of that view, it is apparent that changing creditor criteria for acceptance of an IVA (whether justifiable or not) is having an impact on case conversion (i.e. they are now failed early in the DFD process, rather than letting them fail at Meeting of Creditors, because of particular creditor preferences). An increased incidence of case failure and, more particularly, case adjournments, have led to a slow down in the growth in run-rate of new IVAs. Notwithstanding this (based on calls taken in January), we anticipate reaching record levels in February/March and exiting the year at IVA levels previously indicated. We believe that 'peace will break out' with creditors over coming months and that the difference between the 'good', the 'bad' and the 'ugly' debt advisers will become more apparent and that the 'good' will prosper. DFD Australia Progress in Australia continues to exceed our expectations. Lead generation and conversion of cases is running ahead of previous expectations. We continue to work hard on building creditor acceptance, however, overall our case pass rate is in line with expectations. We continue to anticipate, in line with previous updates, that the business will become profitable in FY09. DFD Mortgages Progress has been very encouraging to date. Early indications are that case conversions will be better than those achieved from the previous referral based model. We anticipate that revenue from DFD Mortgages will represent 10% of DFD Group revenue in FY08 (compared to 6% in FY06 and 7% in FY07). Debt Management Plans It is very early days to comment, given the inception of our new income stream on 10 January 2007. We anticipate that revenue from Debt Management Plans will represent 2% of DFD Group revenue (with no incremental cost) in FY08 from a standing start. Overall DFD Group Debt Free Direct has made significant progress in FY2007. Market expectations for the financial year were originally at £8m and were significantly upgraded to £9.5m as we entered into the financial period. Expectations were again upgraded in September 2006, when the consensus moved to £11m; a figure that management have been very comfortable with until recent external events have impacted on performance. It is clear that the final quarter of FY07 will be challenging. The increased advertising costs and loss of call flow, together with growing creditor posturing in recent months, may make achieving market expectations difficult. However, we expect that our run-rates in FY08 will be in line with those previously anticipated. Advertising cost may, however, exceed previously anticipated levels. These two factors, together with the anticipated impact from DFD Mortgages and the new debt management plan income stream, leads us to believe that profitability in FY08 will be comfortably in line with current market expectations. Enquiries: Debt Free Direct Group plc Andrew Redmond, Chief Executive Officer 0845 296 0100 Paul Latham, Finance Director 0845 296 0200 Numis Securities Iain McDonald 020 7776 1500 Lee Aston Financial Dynamics Ed Gascoigne-Pees 020 7269 7132 Nick Henderson 020 7269 7114 Notes Debt Free Direct helps individuals find the best solution to their debt problems, based upon an analysis of their particular financial circumstances. Financial information on an individual is processed through a computer model (the Best Advice Model) developed by Debt Free Direct in order to recommend a solution suitable for that individual's particular financial circumstances. The solutions offered range from basic advice, such as simply destroying credit cards and curbing unnecessary expenditure, to the following solutions: • consolidation loan • re-mortgage • informal arrangement • individual voluntary arrangement (IVA) • bankruptcy Unlike most of its competitors who sell specific products, Debt Free Direct looks to provide the best advice to the consumer and recommends them the most appropriate service. Debt Free Direct is based in Chorley, Lancashire, and was admitted to AIM in December 2002. This information is provided by RNS The company news service from the London Stock Exchange
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