Response to Press Comment

Eckoh PLC 07 March 2007 7 March 2007 Eckoh plc (Eckoh or 'the Company') Eckoh Response to Inaccuracies In Press Comment Today Eckoh notes the inaccuracies in the Press today about the stability and integrity of its call handling technology. Eckoh's call platform is sited in two secure hosting facilities and is designed to be fully resilient. This means in the event that there is a major hardware problem there are suitable systems in place to ensure that this does not affect the ongoing successful operation of the services. Eckoh monitors its computers with sophisticated monitoring systems, and a manned support team in the office 24 hours a day, 365 days a year and any issues are therefore identified and addressed immediately. Eckoh vigorously denies the suggestion that it has any serious technical issues and furthermore has not suffered any complete systems failure of any duration. With regards to the ITV shows Eckoh confirms that there have been no significant technical problems which have affected the successful operation of these shows. For large ITV voting shows such as 'I'm a Celebrity' Eckoh utilises the BT mass call handling facility known as RIDE so in these instances no calls are termina ted on Eckoh's equipment and the Company understand there have been no technical issues on the BT platform either. Eckoh's call processing platform is extremely large and can handle over 500,000 calls per hour. The platform terminates millions of calls every month. The call platform uses around three hundred separate computers and because of the very large numbers of calls there are inevitably crashes of individual computers from time to time as happens with any computer based system. However, the vast majority of votes that Eckoh operate and certainly for all major shows are measured using BT network call records. In these circumstances any isolated computer crash would have no impact to the registration of votes as these would still be counted. Given that Eckoh has a wide range of clients covering sectors such as financial services, utilities, government, retail and leisure as well as the media, the resilience of the platform is at all times under intense scrutiny. If there were any major technical shortcomings these would have been identified and raised through either client or caller complaints. The Company is not aware of any such problems. Nik Philpot, CEO of Eckoh said: 'Today's article in The Sun newspaper contains incorrect information and we vigorously deny the suggestion that we have had any serious technical issues during the running of any of the ITV shows in which we are involved or that the public have been misled in any way. As previously stated, we welcome the Deloitte review which is being carried out on behalf of ITV and we are confident that it will clear us of any suggestion of wrong doing and show our premium rate services as being robust and trustworthy and fully compliant with all applicable regulations.' Enquiries: Eckoh plc Nik Philpot 08701 100 700 Adam Moloney Jim Hennigan Corporate Synergy Plc David Seal/Jerry Keen +44 20 7448 4400 Corfin Communications Harry Chathli +44 20 7929 8989 This information is provided by RNS The company news service from the London Stock Exchange

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