New Contract Win

Eckoh Technologies PLC
01 June 2004




                                                                   June 1st 2004



Eckoh Technologies launches speech service for VUE Cinemas





Eckoh Technologies plc ("Eckoh"), one of Europe's leading speech application
service providers, today announced that they have delivered a speech-enabled
cinema information service to Vue, the UK's largest multiplex cinema group.



The service, which launched in May 2004, provides Vue with a one-number-solution
for its group of 42 cinemas across the UK.



Vue is the largest operator of modern multiplex cinemas in the country and was
formed in May 2003 through the acquisition of Warner Village Cinemas by SBC
International Cinemas. The Vue circuit of 42 UK cinemas has 402 screens and over
25 million attendances a year, giving Vue the second largest market share in
terms of box office.



The cinema information service that has been developed by Eckoh is hosted on
their 7,000 line call processing platform in St Albans and Hemel Hempstead, one
of the largest speech enabled self-service platforms in the world.



Nik Philpot, Chief Operating Officer of Eckoh Technologies, commented:

"The launch of the Vue service strengthens our position in the cinema market and
is another clear indication that mass market speech recognition applications are
rapidly going to become part of the mainstream. Vue are a strong, innovative
brand and we are excited about working in partnership with them on a range of
services that enhances the interactivity with their customers."



Roland Jones, IT Director at Vue commented: "We have found that Eckoh were
extremely responsive to our needs and have demonstrated that they can deliver a
top quality speech recognition service in a tight timeframe. We wanted a
provider who not only has the necessary capacity to cope with the extreme peaks
of response that the cinema market requires but also has future growth plans to
match our own. On that basis, we believe Eckoh to be the best choice in the UK
market today"



How the service works

Vue customers dial 08712 240 240 to access the service and then using speech
recognition they select the cinema they wish to visit either by asking for it
specifically or by saying the name of a nearby town or city. They can then say
the name of the film they are interested in seeing and the approximate time they
would like to visit the cinema and the service will inform them of the most
suitable performance times. The caller can then choose to book tickets if they
wish.



The speech recognition technology means that callers can now access the
information they require far quicker than with the traditional touch-tone
system, as they no longer have to listen to lengthy lists of options. It also
enables mobile callers, an increasingly larger percentage of users, to have a
more convenient experience than with touch-tone as they no longer have to keep
moving the handset away from their face to make a selection.



For further enquiries, please contact

Eckoh Technologies plc                                        Tel: [phone]

Nik Philpot, Chief Operating Officer

Buchanan Communications                                       Tel: [phone]

Jeremy Garcia



Notes to Editors



About Eckoh Technologies:



Eckoh Technologies plc designs, builds, hosts and manages Speech Solutions for
large corporations and organisations using ASR (Advanced Speech Recognition) and
IVR (Interactive Voice Response) technologies. It is a leading UK service
provider and infrastructure owner/operator, and intends to exploit the
anticipated growth in demand for Speech Solutions across Europe.



In January 2003, Eckoh signed a landmark deal to create an exclusive speech
alliance with BT to provide hosted speech recognition solutions to their
corporate client base over the next 2 years. This contract was then subsequently
extended until December 2006. In December 2003, BT and Eckoh announced
significant contracts to the value of £6m with UGC Cinemas, TD Waterhouse, RNIB
and Wire-E.



In June 2003 Eckoh enlarged its call processing infrastructure to 7,000 lines
(capable of handling 500,000 calls an hour) by installing another platform into
a BT hosting facility. This created the largest speech enabled call processing
platform in Europe.



In addition to those above, Eckoh has secured contracts to supply hosted Speech
Solutions to clients including Virgin Mobile, Auctionworld, William Hill and
Wyevale Garden Centres.



Eckoh also operates the following businesses:



*          IVR - following the acquisition of Intelliplus Group plc in Sept
2003, Eckoh is one of the largest providers of managed IVR and SMS services in
the UK to media clients including the BBC, ITV, Channel 4, Endemol, EMAP,
Johnston Press and Cartoon Network.

*          Network Services - under the "Symphony" and "Freecom" brands, Eckoh
supplies fixed line and mobile telephony services, broadband and data services
to SMEs in the UK and Ireland. Following the acquisition of Intelliplus Network
Services now has an SME customer base of over 13,000.

In the year to 31 March 2003 Eckoh Technologies plc generated a turnover of £55
million and had a cash balance of £12m.

Further information can be found at www.eckoh.com.




                      This information is provided by RNS
            The company news service from the London Stock Exchange