Contract Win

Eckoh Technologies PLC
27 June 2006



For Immediate Release                                             27 June 2006


   Eckoh and BT win 3-year contract to supply ground-breaking parcel tracking
                        service to Parcelforce Worldwide


Eckoh Technologies plc ("Eckoh"), one of Europe's leading providers of
outsourced automated solutions and BT, one of the world's leading providers of
communications solutions, today announced a 3-year contract with Parcelforce
Worldwide, the UK's leading express carrier.

The contract, which marks Eckoh's entry into the £23 billion European express
logistics market, is to supply Parcelforce Worldwide with a new automated
information service that allows customers to track parcels and make re-delivery
arrangements over the phone on a 24-hour, no queue basis.

The service, which will go live this summer, will be one of the first in the
UK's express logistics industry to give customers personalised information. It
will use advanced speech recognition technology and caller identification
processes to recognise callers, anticipate their information requests and offer
personalised information about their particular packages. A further innovation
of the service will be the ability to give customers the option of receiving
status updates on parcels via text message.

Customers will be able to arrange new delivery times and later this year they
will be also be able to automatically make the additional payments to secure a
Saturday delivery or a delivery to a new address using Eckoh's automated payment
solutions.

Emma Bailey, Customer Services Policy Manager at Parcelforce Worldwide says:
"Immediate access to up-to-the-minute relevant information is crucial for
customers and we intend to provide that in a fast, efficient way by using
automated solutions, but without losing the personal touch."

"We believe Eckoh and BT's hosted solution not only provides us with the
flexibility we need to cater for the variable peaks in our business but most
importantly delivers a quality of service and convenience that will impress our
customers and enhance our business relationship with them,"

Nik Philpot, Eckoh's Chief Operating Officer comments: "Companies sometimes
assume that using an automated system rather than customer service agents
involves compromise, gaining cost efficiency but at the price of an impersonal
customer service. However as the Parcelforce Worldwide service illustrates, this
isn't the case, as they expect to substantially reduce their costs while making
the access to information easier, faster and more responsive to individual
customer needs, which has to be a positive step forward for all involved".

In the first year Eckoh expects to manage in excess of 1 million calls to the
new Parcelforce Worldwide service.

                                     -ends-


Notes to Editors

About Eckoh Technologies:
Eckoh Technologies plc sets the standard for outsourced automated solutions
across Europe, specialising in advanced speech recognition and interactive
services. Eckoh enables its clients to communicate more effectively and to
enhance their profitability, while making life better for people who use their
services.

Eckoh has direct contracts to supply hosted Speech Solutions to clients
including Vue Cinemas, William Hill, 02, Virgin Mobile, Ideal Shopping Direct,
Tote and The London Stock Exchange.

In 2003, Eckoh formed a strategic alliance with BT to capitalise on the growing
opportunity for speech recognition services in the corporate marketplace. The
alliance has supplied speech solutions services to over 20 clients generating
more than 40 million minutes of self-service speech transactions and was
extended in July 2005 until 2010. The combined strengths of both parties have
created an unrivalled and value-added speech proposition and clients of the
alliance include: National Rail Enquiries, Parcel force, Barclays Stockbrokers,
TD Waterhouse, NIE, Enterprise Rent-A-Car and Three Valleys Water.

Eckoh is also a market leader in providing interactive services to large media
owners and has amongst its clients ITV, the UK's largest commercial broadcaster,
Trinity Mirror, the largest newspaper publisher and IPC, the leading consumer
magazines group.

Eckoh has a call processing platform of 10,000 lines (capable of handling over
650,000 calls an hour) of which over 8,000 lines incorporate speech recognition
technology making it the largest speech enabled call processing platform in
Europe.

In the year to 31 March 2006 Eckoh Technologies plc generated a turnover of £127
million and had a cash balance of £12.7m. Further information can be found at
www.eckoh.com.


For further enquiries, please contact

Eckoh Technologies plc
Martin Turner, Chief Executive Officer
Nik Philpot, Chief Operating Officer
Adam Moloney, Group Finance Director
www.eckoh.com                               Tel: [phone]

Buchanan Communications
Mark Edwards/Jeremy Garcia                  Tel: [phone]




                      This information is provided by RNS
            The company news service from the London Stock Exchange