BT Payment Contract

Eckoh Technologies PLC
27 March 2006


For Immediate Release                                              27 March 2006


                               Eckoh Technologies


  ECKOH TECHNOLOGIES DELIVERS FIRST IN A SERIES OF OFF-THE-SHELF SELF-SERVICE
                              APPLICATIONS FOR BT


Eckoh Technologies, one of Europe's leading automated speech solution providers,
has delivered the first in a suite of off-the-shelf self-service packaged
solutions. The application suite will be marketed to business customers on a
mass market scale by Eckoh's strategic partner, BT Global Services.

The first application in the series, 'Pay My Bill' enables BT's business clients
to offer their customers an around-the-clock automated bill payment service on a
no-wait, no-queue basis. In addition to these customer service enhancements, Pay
My Bill delivers significant operational efficiencies for organisations by
cutting back on traditional manual transcription costs and allowing staff to
focus on more value-added customer calls. Further off-the-shelf capabilities to
be delivered by Eckoh for BT over the course of the coming months include a
packaged name and address capture/fulfilment solution.

"The suite of applications we're building for BT will enable clients to automate
a wide range of highly repetitive processes" says Eckoh's Managing Director, Jim
Hennigan. "Each application has a twin objective; to help companies improve
customer service and choice, while reducing operating costs."

All calls handled through Pay My Bill are hosted on Eckoh's highly flexible call
processing platform which, able to handle up to 8,000 calls simultaneously, is
scaleable to any business need. "This means businesses can access the benefits
of automation without the upfront capital investment in technology which, to
date, has proved a significant barrier to entry for many organisations," says
Hennigan. "It also means that the application can be installed, up and running
and delivering value within days rather than weeks or months."


Contd


Paul Brett of BT Global Services comments; "We have seen significant interest in
the business market for packaged automated solutions. BT and Eckoh have been
working in partnership for 3 years now to deliver highly complex, innovative and
bespoke automated solutions to leading organisations and brands across the
private and public sector. We will now bring some of the benefits of this
extensive experience to bear with a value-added packaged proposition for the
mass business marketplace."


                                     -ends-

For further enquiries, please contact:
Eckoh Technologies plc                               Tel: [phone]
Nik Philpot, Chief Operating Officer
Jim Hennigan, Managing Director
Buchanan Communications                              Tel: [phone]
Mark Edwards/Jeremy Garcia


Notes to Editors


About Eckoh Technologies:

Eckoh Technologies plc designs, builds, hosts and manages speech solutions for
large corporations and organisations using ASR (Advanced Speech Recognition) and
IVR (Interactive Voice Response) technologies. It is a leading UK service
provider and infrastructure owner/operator, and intends to exploit the
anticipated growth in demand for speech solutions across Europe.

In 2003, Eckoh formed a strategic alliance with BT to capitalise on the growing
opportunity for speech technology in the corporate marketplace. The combined
strengths of both parties have created an unrivalled and value-added speech
proposition and clients of the alliance include: Barclays Stockbrokers, TD
Waterhouse, NIE, UGC Cinemas, Enterprise Rent-A-Car, National Rail Enquiries and
Three Valleys Water.

In addition to those above, Eckoh has direct contracts to supply hosted Speech
Solutions to clients including Vue Cinemas, William Hill, 02, Virgin Mobile,
Ideal Shopping Direct, Tote and The London Stock Exchange.

Eckoh is also a market leader in providing interactive services to large media
owners and has amongst its clients ITV, the UK's largest commercial broadcaster,
Trinity Mirror, the largest newspaper publisher and IPC, the leading consumer
magazines group.

Eckoh has a call processing platform of 10,000 lines (capable of handling over
650,000 calls an hour) of which over 8,000 lines incorporate speech recognition
technology making it the largest speech enabled call processing platform in
Europe.

In September 2005 Symphony Telecom Holdings plc ("Symphony"), a wholly owned
subsidiary of Eckoh was floated separately on AIM. Eckoh now holds a 64.64%
shareholding in Symphony Telecom Holdings plc. STH - under the "Symphony" and
"Anglia" brands - supplies fixed line and mobile telephony products and
services, to SMEs in the UK and Ireland.

In the first 6 months trading to 30 September 2005 Eckoh Technologies plc
generated a turnover of £55 million and had a cash balance of £12.5m. Further
information can be found at www.eckoh.com.




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