365 Q1 Results - Part 1

365 Corporation PLC 31 August 2000 PART 1 Excellent Start to the Financial Year Revenue up 117% year on year to £10.0m Gross profits up 97% year on year to £4.0m Unique users(1) increased five fold year on year to 2.1m 365 Corporation plc, the digital media and communications company, today announces results for the quarter ended 30 June 2000 (Q1) showing strong growth throughout its operations. Financial Highlights Q1 * Group revenue of £10.0m - up 117% on Q1 1999/00 and up 37% on the previous quarter (Q4 1999/00 £7.3m) * Gross profit of £4.0m - up 97% on Q1 1999/00 and up 37% on the previous quarter (Q4 1999/00 £2.9m) * Consumer revenue £6.4m up 88% on Q1 1999/00 and up 46% on the previous quarter (Q4 1999/00 £4.4m) * Business revenue £3.6m up 200% on Q1 1999/00 and up 23% on the previous quarter (Q4 1999/00 £2.9m) * Operating costs (including marketing costs) fell to 74% as a percentage of revenue (Q4 1999/00 79%) * Operating loss(2) of £3.4m (Q4 1999/00 £2.9m) * Cash and short term deposits £45.7m as at 30 June after acquisitions during the quarter totalling £3.9m Operational Highlights Q1 Consumer * Total users increased to 2.1m(3) up 19% for June 2000 (March 2000 1.75m) (1) 365 defines the number of unique users in a month as the number of people who visit one of 365's web sites (including those web sites created and hosted by 365 for third parties) during a month, telephone one of 365's audiotext telephone services during a month or are registered to receive an e-mail product at a selected mid-month date. If a person uses the same 365 service more than once in a month they are counted only once as a unique user. If, however, that person uses more than one 365 service during that month, they are counted as a unique user once for each service used. (2) Before amortisation of goodwill, provision for NIC and similar taxes on share options (3) Excludes 386,000 English and French language users * Highly successful one-off Euro2000 finals web site available in five languages generating significant revenue from sponsorship and advertising * Further distribution deals including Excite users across Europe, UOL & Terra Networks (South America) * Acquisition of Teletalk, making 365 a market leader in voice and companionship services * 5 new sites launched - Eurofinals365, Gardening365 and Formula 1 in Spanish, Italian & German bringing the total web sites on the network to 35 * Second BBC commission - 8 part digital TV series created for BBC Choice Business * Business customers increased 16% to 3,473 (March 2000 2,989) Strategic partnership with Energis for access to their high quality broadband network * Continued expansion of product portfolio and take up of value-added services by existing customer base * Accelerated sales of mobile services leading to direct contracts with Vodafone and BT Cellnet * MTV Telecom distribution deal giving access to 2,000 dealers nationwide * Consolidation of distribution partners initiated through acquisition of G Telecommunications Dan Thompson, Chief Executive Officer, commenting on the results said: 'Our ability to generate high rates of revenue and gross profit growth whilst tightly controlling our costs is central to our move towards profitability. This is a fantastic start to the financial year. Quarterly revenue has exceeded £10m for the first time, generating a gross profit in excess of £4m. In addition, we have grown our unique users to 2.1m and consolidated our position as one of Europe's largest producers and owners of digital content. 365's continuing growth in revenue and gross profit is coming from all parts of our business. Our Consumer Division is developing strongly as we deliver our digital content to our customers wherever they are, via different platforms - the internet, telephone, television and, increasingly, mobile phones and PDAs. Our Business Division continues to expand as we broaden our range of communication services to our enlarged customer base in the SME sector and extend our distribution capabilities. Examples of this expansion are the recent launch of our Business365 web site and the direct mobile contracts we have signed with Vodafone and BT Cellnet. While 365 continues to pursue an aggressive growth strategy in expanding our customer base and product portfolio, we believe that this quarter's results clearly demonstrate the intrinsically profitable nature of both our consumer and business divisions.' For further enquiries, please contact 365 Corporation plc Tel: 020 7505 7800 Dan Thompson, Chief Executive Officer Martin Turner, Finance Director www.365corp.com Financial Dynamics Tel: 020 7831 3113 Fiona Meiklejohn Ben Atwell Financial and Operating Data Summary Financial data (£'000) 3 months 3 months ended 3 months ended ended 30 Sep 1999 31 Dec 1999 30 Jun 1999 Revenue Consumer Division 3,410 3,333 3,585 Business Division 1,199 1,593 1,981 Total revenue 4,609 4,926 5,566 Cost of sales (2,572) (2,591) (3,047) Total gross profit 2,037 2,335 2,519 Operating costs (1,248) (2,351) (3,483) Operating profit (loss) 789 (16) (964) before marketing costs Marketing costs** (512) (494) (1,851) Operating profit 277 (510) (2,815) (loss)* Cash and short term 6,710 6,729 62,947 deposits 3 months 3 months ended ended 31 Mar 2000 30 Jun 2000 Revenue Consumer Division 4,391 6,406 Business Division 2,928 3,596 Total revenue 7,319 10,002 Cost of sales (4,400) (5,999) Total gross profit 2,919 4,003 Operating costs (3,678) (5,360) Operating profit (loss) (759) (1,357) before marketing costs Marketing costs** (2,102) (2,031) Operating profit (2,861) (3,388) (loss)* Cash and short term 52,633 45,703 deposits * before amortisation of goodwill, provision for NIC and similar taxes on share options and shares issued at below market value. ** includes direct selling expenses and sales office overheads. Operating data Jun 1999 Sep 1999 Dec 1999 Mar 2000 Jun 2000 Consumer Division 401,000 779,000 1,031,000 1,752,000 2,091,000 - unique users(1) Business Division 1,613 2,170 2,484 2,989 3,473 - customers(2) Notes: (1) 365 defines the number of unique users in a month as the number of people who visit one of 365's web sites (including those web sites created and hosted by 365 for third parties) during a month, telephone one of 365's audiotext telephone services during a month or are regi to receive an e-mail product at a selected mid-month date. If a person uses the same 365service more than once in a month they are counted only once as a unique user. If, however, that person uses more than one 365 service during that month, they are counted as a unique user once for each service used. (2) 365 defines the number of business customers at each month end as the total number of customers at that month end who have been billed for that month. Chief Executive Officer's Review 365 generated group revenue of £10.0m, gross profit of £4.0m and increased our unique users to 2.1m during the quarter ended 30 June 2000. Our Consumer and Business Divisions have both performed strongly and continue to deliver significant increases in revenue and gross profit. These results, which have been achieved through a combination of organic growth and acquisitions, make us very confident about the prospects for this financial year. CONSUMER DIVISION First quarter revenue increased to £6.4m from £4.4m in the previous quarter. In addition to attracting large numbers of users to our network of 35 web sites, 365 continues to deliver high rates of revenue growth as we make our high quality digital content available over an array of platforms, including the internet, fixed line telephone, television and mobiles. We saw very strong growth from our internet channel - up 55% to £1.1m - the fifth successive quarter of more than 50% growth. Audiotext, content via fixed line or mobiles telephones, also grew strongly, up 37% on the previous quarter. New web sites We successfully launched several new sites during the quarter, ranging from Gardening365 within our Lifestyle division, through to the multi-lingual 'one- off' Eurofinals365, the Euro2000 event based site, within the Sports division. 365's network now has 35 web sites covering lifestyle, sports and entertainment. Euro2000 The Euro2000 site was highly successful both in terms of revenue and user numbers and demonstrates our ability to leverage our content and audience to generate revenue around high profile, one-off events. This was our first site to be available in 5 languages (English, French, Spanish, German and Italian), attracting 540,000 users at its peak in June and generating significant advertising, sponsorship and betting revenue from commercial partners including Sega Dreamcast, Ericsson, KLM, William Hill, Zetters and Betmaker. (NB - only 154,000 of these incremental users have been counted in the June total of 2.1m. All English and French users totalling 386,000 were excluded.) Mobile Phones Mobile phones are already playing a key part in the growth of our voice and audio revenue and we are particularly excited about the revenue and distribution potential for 365's content services. Furthermore, our sports web content can be accessed by WAP phones - both directly and through our relationships with BT Cellnet and Vodafone and our broad range of audio, statistical and text content positions us ideally for the next generation of mobile phones. Finally, our sports and lifestyle content is becoming available in SMS format both directly and through our agreements with Iobox (pan-European) and iTouch (Europe, Australasia and Africa). Teletalk On 27 April 2000, we acquired the entire issued share capital of Teletalk Limited for consideration of up to £5.9m, dependent on Teletalk's operations meeting specific performance targets. Teletalk was formerly owned by the Financial Times and has since established itself as one of the leading providers to newspapers of audiotext (voice services) to fixed and mobile phones in the UK. 365 intends to continue to develop its proprietary applications and services to deliver voice content to its users and regards the ownership of audio content and voice services as essential in the converging digital environment. Betting and Gaming 365 continues to earn significant revenue from online betting. This has been primarily achieved though a number of profitable advertising and sponsorship deals with various major betting organisations including Coral Eurobet, William Hill and Blue Square. In addition, we have instigated pools gaming as evidenced by our recent '£1 million Euro2000 finals' pools game that we ran in partnership with Zetters in June. Our involvement and experience within this sector has reinforced our view that online betting is a multi-dimensional opportunity which we are implementing via a series of strategic partnerships and possible acquisitions. Distribution Deals The quality of our multiple language digital content continues to be recognised by third party distribution partners. In addition to the BT and Vodafone agreements, distribution deals in the quarter have included a multi- language (English, French, Spanish and German) deal with Excite for football content and Spanish language deals with Terra Networks and UOL. 365 Sports content services have also been prepared for distribution via Palm Pilots and other PDAs and wireless devices. Broadband and Television In the broadband arena, 365's TV arm, 365television.com, had an impressive 3 months. The division, which was set up at the end of January, won its second commission in March to produce an 8 x 30 minute series for BBC Choice, Mark Owen's Celebrity Scooters. The series was a high-budget, ambitious travelogue following 18 celebrity scooter-riders around the eight towns playing host to Euro 2000 matches. It was filmed over just 3 weeks in April and May, aired throughout June and acclaimed for its high production values. The TV department has also begun to create stylish audio-visual content for 365's web products. Projects during the quarter included exclusive packaged footage of the Barbarians rugby tour for the rugby sites, a daily 5 minute video news package for the Eurofinals365 site, a multimedia launch for the new Gardening365 site and the development of an animated version of Football365's strip cartoon, Model Professionals. BUSINESS DIVISION 365 is successfully implementing its strategy of providing a total communications solution to the SME market and a single point of contact for all of its customers' communication requirements. We continue to focus on the telephone system as the 'gateway' product into our business customers. The acquisition of Fenfones Communications Limited in February significantly strengthened our position as a supplier, installer and maintainer of telephone systems to the SME market. We are actively seeking further small acquisitions in this area as a means of expanding our customer base, into which we can cross-sell our portfolio of value-added telecommunications and internet services. Energis On 29 June 2000 we announced that we had entered into a major three year agreement with Energis. A key component of this relationship is the ability of 365 to take advantage of Energis' high quality broadband network without incurring the associated costs of ownership. In particular, this will allow 365 to offer a range of complex, value-added data services which were previously unavailable to third party resellers. These data services currently include the provision of leased lines, ISDN2, VPNs and Intelligent Network services and will enable 365 to meet the fast growing data requirements of its customers and also target larger business customers with more complex telecommunication requirements. Vodafone and BT Cellnet For many of our customers mobile telecommunication costs now exceed fixed line telephone costs and we have seen strong demand for mobile services from our customers since we launched these services at the end of last year. As a result of this demand, in June we signed direct contracts with both Vodafone and BT Cellnet to become a mobile service provider in the UK, giving us a broader product range and greater margins. Joint Ventures On 4 April 2000, 365 formed a joint venture, Island6, with MTV Telecom plc, a telephone system distributor, giving 365 a national distribution capability, through exclusive access to MTV Telecom's channel of over 2,000 active dealers across the UK. On 19 April 2000, we acquired the balance (52.5%) of the shares not owned by the group in G Telecommunications, which was 365's joint venture with Glamorgan Telecom in Cardiff. Over time, we aim to rationalise our joint ventures by acquisition and consolidate our business customer base under one 'Symphony' brand. DEVELOPMENTS SINCE QUARTER END We have launched four new web sites since the end of June - Business365 (www.business365.co.uk), My365 (www.my365.com), Gay365 (www.gay365.com) and Formula 1 in French (www.francais.planet-f1.com). Business365 Business365 (www.business365.co.uk) is a portal for SMEs aiming to be their online champion. It combines content and creative skills from our Consumer Division with our telecommunication expertise from our Business Division to produce a site specifically geared to the SME market. Unlike many competitive business 'portals' which are simply e-commerce front-ends for established, off-line businesses, Business365 aims to be the leading independent business site appealing to the entire SME community. My365 My365 (www.my365.com) is designed to offer users of the 365 network a central point for all their content, communication and commerce requirements. Statistics, Live Scores and Results The increasing importance of the mobile phone channel and the ever-growing breadth and depth of web content has created a growing requirement for statistics, live scores and results. We have therefore set up a dedicated resource to provide such content for our own distribution and for third party commercial partners. Compass On 30 August 2000, we acquired the whole of the issue share capital of Compass Communications Technical Services Limited, a telephone system distributor, and the remaining 54% of shares in Compass Telecom Limited, our joint venture with Compass Communications. Initial consideration is £0.75m with further consideration dependent on operational and share price performance of up to £1.0m. CURRENT TRADING AND OUTLOOK The Directors are excited and confident about the Company's future prospects. We have set ourselves some very aggressive user, revenue and gross profit targets for this financial year and are delighted that it has started so well. Our user levels continue to grow demonstrating the diversity and growth of 365's content across many different areas of interest and via different channels. Within the bsuiness division we have demonstrated our ability to succeed through acquisitions and we continue to seek new opportunities. The division is growing as we expand our product portfolio into value added, higher margin data services and widen our distribution channels to provide business customers with all their communication needs. Financial Review Consumer Division Users. During the quarter to 30 June 2000, Consumer Division users grew strongly to 2.09m, a 19.3% increase from March 2000 (1.75m users) and a five- fold increase compared to June 1999 (0.40m users). Revenue. Consumer Division revenue for the quarter ended 30 June 2000 was £6.41m, which includes £0.98m of revenue from the acquisition of Teletalk which completed on 27 April 2000. This compares to £3.41m for the quarter to 30 June 1999 and £4.39m for the previous quarter. Internet revenue in particular grew strongly to £1.08m, up 54.3% compared to the previous quarter ended 31 March 2000 (£0.70m) and up 671.4% compared to the same period last year (£0.14m). Cost of Sales. Cost of sales relates primarily to the direct costs of advertising 365's audiotext services in a variety of media totalling £1.22m and freephone (0800) access charges, commissions and royalties payable to third parties of £2.36m for the quarter. Consumer Division gross profit was £2.82m for this quarter, representing 44.1% of revenue. Administrative Expenses. 365 continues to invest in expanding its consumer operations, which is reflected in administrative expenses (excluding amortisation of goodwill and provision for NIC and similar taxes on share options) of £4.12m for the first quarter, which includes £0.17m in relation to Teletalk. This compares to £3.35m for the previous quarter. Also included in administrative expenses are content and brand marketing costs of £1.03m (£1.32m for the previous quarter). Operating Loss. Operating losses (before amortisation of goodwill and provision for NIC and similar taxes on share options) were £1.30m for this quarter, which is a slight decrease from the previous quarter (£1.31m). This reflected the increase in revenue during this quarter, combined with a continued investment in new products and services as part of our growth strategy. Business Division Customers. 365 increased its number of business customers to 3,473 as at 30 June 2000, an increase of 16.2% from 31 March 2000 (2,989) and over double the prior year (1,613). Revenue. Revenue during the quarter increased to £3.60m, 22.8% up on the previous quarter (£2.93m) and triple the same period last year (£1.20m). This growth reflects the impact of the acquisition of Fenfones which completed on 29 February 2000, growth in the number of customers and increasing average monthly revenue per customer as 365 expands its product portfolio. Cost of Sales. Cost of sales includes costs relating to the provision of telephone system equipment, network access charges, mobile handsets and airtime charges and internet service costs. Gross profit as a percentage of revenue during the quarter was 32.8% compared to 30.0% for the previous quarter. Administrative Expenses. Administrative expenses totalling £2.23m (excluding amortisation of goodwill and provision for NIC and similar taxes on share options) include costs related to the development and management of 365's infrastructure, customer services, sales and marketing expenses, general operating expenses and personnel. This quarter's administrative expenses also include costs relating to Fenfones for a full three-month period. Sales and marketing costs for the quarter were £1.00m (£0.78m for the previous quarter). Operating Loss. Operating losses (before amortisation of goodwill and provision for NIC and similar taxes on share options) for the quarter ended 30 June 2000 were £1.05m compared to £0.91m for the previous quarter. Corporate Administration. During the quarter ended 30 June 2000, 365's corporate administrative costs increased to £1.04m, compared to £0.64m for the previous quarter. These costs include ongoing expenditure in relation to the Board of Directors and other corporate employees, compliance costs in respect of 365's status as a listed company and corporate marketing. Amortisation of Goodwill. In accordance with the provisions of FRS 10 'Goodwill and Intangible Assets', 365 recorded a goodwill amortisation charge of £5.83m during the quarter. Provision for NIC and similar taxes on share options. On exercise of share options (which are exercisable over a period of up to seven years from the date of the grant) issued after 6 April 1999, the Company will be required to pay NIC and overseas equivalents on the difference between the exercise price and market value of the shares issued. Following the issue of UITF25 the Company is now required to spread the liability over the period to vesting. Previously the Company made a full provision following the grant of options and as a result has made a prior year adjustment of £1.99m to reflect the change in accounting policy. Prior period comparatives have been restated to reflect the new policy. Net Interest Income. Investment income for the quarter was £0.74m arising from the investment of 365's cash balance in a variety of interest-bearing deposit accounts. Taxation. 365 has incurred a cumulative net loss since inception and the Company expects to incur additional net losses for the foreseeable future. Retained Loss. The Company recorded a group net loss of £7.91m during the quarter. Liquidity and Capital Resources During the quarter ended 30 June 2000, the Company's operating activities used cash totalling £4.08m, primarily due to operating losses, compared to £4.69m for the previous quarter. The cash outflow from capital expenditure during the quarter totalled £0.65m, (relating primarily to the purchase of telecommunications and computer equipment) as 365 expanded its operations. The corresponding figure for the previous quarter was £0.55m. The acquisitions of Teletalk on 27 April 2000 and the purchase of the balance of shares in G Telecommunications on 19 April 2000 resulted in net cash outflows during the quarter of £2.96m. As at 30 June, 365's cash balance was £45.70m, compared to £52.63m as at 31 March 2000. Consolidated profit and loss account for the quarter ended 30 June 2000 Quarter Quarter Year ended ended ended 31 March 2000 30 June 30 June 1999 restated 2000 unaudited £'000 unaudited £'000 Note £'000 Turnover Continuing operations 9,024 4,609 22,420 Acquisitions 978 - - 3 10,002 4,609 22,420 Cost of sales (5,999) (2,572) (12,610) Gross profit 4,003 2,037 9,810 Administrative expenses 7,391 1,760 15,719 before the following: Amortisation of goodwill 5,832 507 5,097 Provision for NIC and (541) - 704 similar taxes on share options Shares issued at below - - 2,261 market value Total administrative 12,682 2,267 23,781 expenses Operating (loss)/profit 3 (3,388) 277 (5,909) before goodwill amortisation, provision for NIC and similar taxes on share options and shares issued at below market value Continuing operations (8,840) (230) (13,971) Acquisitions 161 - - Operating loss (8,679) (230) (13,971) Net interest receivable 742 63 1,208 Loss on ordinary (7,937) (167) (12,763) activities before taxation Taxation (23) - (6) Loss on ordinary (7,960) (167) (12,769) activities after taxation Minority interests 51 23 158 Retained loss for the (7,909) (144) (12,611) period (Loss)/earnings per 4 ordinary share Basic and diluted (1.3p) 0.3p (2.9p) (loss)/earnings per share before amortisation of goodwill, provision for NIC and similar taxes on share options and shares issued at below market value Basic and diluted (4.0p) (0.1p) (8.2p) (loss)/earnings per share Statement of total recognised gains and losses for the quarter ended 30 June 2000 Quarter ended Quarter Year 30 June ended ended 2000 30 June 31 March unaudited 1999 2000 £'000 unaudited restated £'000 £'000 Retained loss for the (7,909) (144) (12,611) period Exchange adjustments (47) (4) (17) Total recognised losses 9 (7,956) (148) (12,628) for the period Prior year adjustment 1,992 - - Total recognised losses (5,964) (148) (12,628) since last quarter Consolidated balance sheet as at 30 June 2000 30 June 30 June 31 March 2000 1999 2000 unaudited unaudited restated Note £'000 £'000 £'000 Fixed assets Intangible fixed assets 41,705 9,291 40,660 Tangible fixed assets 2,127 716 1,675 43,832 10,007 42,335 Current assets Stock - finished goods 596 23 587 Debtors 10,296 3,061 8,284 Investments - short term 43,260 - 49,500 deposits Cash at bank and in hand 2,443 6,710 3,340 56,595 9,794 61,711 Creditors: amounts (9,403) (3,345) (8,309) falling due within one year Net current assets 47,192 6,449 53,402 Total assets less 91,024 16,456 95,737 current liabilities Creditors: amounts (1,217) (21) (245) falling due after more than one year Provisions for 9 (163) - (704) liabilities and charges Net assets 89,644 16,435 94,788 Capital and reserves 5 Called up share capital 498 342 493 Shares to be issued 470 - 80 Share premium account 72,320 13,536 72,220 Merger reserve 37,212 4,937 34,844 Profit and loss account (20,652) (2,292) (12,696) Total equity 6 89,848 16,523 94,941 shareholders' funds Minority interests (204) (88) (153) Capital employed 89,644 16,435 94,788 Consolidated cash flow statement for the quarter ended 30 June 2000 Quarter Quarter Year ended ended ended 30 June 30 June 1999 31 March 2000 2000 Note unaudited unaudited restated £'000 £'000 £'000 Net cash outflow from 7 (4,077) (640) (7,463) operating activities Returns on investment and servicing of finance Net interest 778 63 880 Taxation 2 - (265) Capital expenditure and financial investment Purchase of tangible (650) (66) (819) fixed assets Purchase of intangible - - (410) fixed assets (650) (66) (1,229) Acquisitions Net cash/(overdraft) 311 - (192) acquired with subsidiary undertakings Purchase of 8 (3,272) - (5,216) subsidiaries (2,961) - (5,408) Cash outflow before use (6,908) (643) (13,485) of liquid resources and financing Management of liquid resources Decrease/(increase) in 6,240 - (49,500) short-term deposits Financing Issue of shares 13 2,037 66,362 Expenses on issue of - - (5,527) shares Capital element of (35) - (33) finance lease payments (22) 2,037 60,802 (Decrease)/increase in (690) 1,394 (2,183) cash in the period Notes to the quarterly financial statements 1. Basis of preparation The financial statements for the quarter ended 30 June 2000 have been prepared using accounting policies consistent with those set out in the Company's consolidated 2000 statutory accounts, apart from those relating to the costs of share option schemes. Following the issue of UITF25 the Company is now required to spread employer's National Insurance contributions and other similar taxes over the period to when the share options become exercisable (see Note 9). These statements do not constitute statutory accounts within the meaning of section 240 of the Companies Act 1985 and are unaudited. Financial information for the three months ended 30 June 1999 has been extracted from the accounting records of the group. The balances and results as at 31 March 2000 have been extracted from the statutory accounts which have been filed with the Registrar of Companies, restated to reflect the change in accounting policy above. The auditors' report on those accounts was unqualified and did not contain any statement under section 237 of the Companies Act 1985. The results for the quarter ended 30 June 2000 were approved by the Board on 30 August 2000 and will be posted to shareholders in early September 2000. 2. Operating data June 1999 to June 2000 Jun Sep Dec Consumer Division Unique users(1) Sport Football 186,000 376,000 478,000 Cricket 102,000 148,000 156,000 Rugby - 38,000 26,000 Other - 3,000 - Total Sport 288,000 565,000 660,000 Entertainment 35,000 118,000 225,000 Lifestyle 78,000 96,000 146,000 Total unique 401,000 779,000 1,031,000 users User sessions(2) Sport Football 2,183,000 3,276,000 3,734,000 Cricket 3,051,000 4,599,000 4,698,000 Rugby - 70,000 108,000 Other - 3,000 - Total Sport 5,234,000 7,948,000 8,540,000 Entertainment 148,000 248,000 559,000 Lifestyle 526,000 572,000 792,000 Total user 5,908,000 8,768,000 9,891,000 sessions Audiotext 6,098,000 6,073,000 6,063,000 minutes(3) Business Division Business 1,613 2,170 2,484 customers(4) Business 6,948,000 10,047,000 9,244,000 minutes(5) Mar Jun Consumer Division Unique users(1) Sport Football 607,000 795,000 Cricket 224,000 252,000 Rugby 187,000 176,000 Other 196,000 261,000 Total Sport 1,214,000 1,484,000 Entertainment 366,000 318,000 Lifestyle 172,000 289,000 Total unique 1,752,000 2,091,000 users User sessions(2) Sport Football 3,979,000 4,650,000 Cricket 5,348,000 5,267,000 Rugby 897,000 1,009,000 Other 427,000 490,000 Total Sport 10,651,000 11,416,000 Entertainment 760,000 721,000 Lifestyle 921,000 1,243,000 Total user 12,332,000 13,380,000 sessions Audiotext 5,784,000 7,792,000 minutes(3) Business Division Business 2,989 3,473 customers(4) Business 14,448,000 16,409,000 minutes(5) Notes: 1. 365 defines the number of unique users in a month as the number of people who visit one of 365's web sites (including those web sites created and hosted by 365 for third parties) during a month, telephone one of 365's audiotext telephone services during a month or are registered to receive an e-mail product at a selected mid-month date. If a person uses the same 365service more than once in a month they are counted only once as a unique user. If, however, that person uses more than one 365 service during that month, they are counted as a unique user once for each service used. 2. 365 defines the number of user sessions in a month as the number of times that each 365 service is used. If a user leaves a web site and returns more than 30 minutes later the return visit is counted as a separate user session. E-mail user sessions represent the number of registered subscribers at the date selected to determine the number of unique e-mail users multiplied by the number of issues in that month of the e-mail service they are registered to receive. Each incoming call to 365's audiotext telephone services represents a user session. 3. 365 defines the number of audiotext minutes in a month as the number of minutes recorded by 365 and its carriers in respect of calls to 365's audiotext services in that month. 4. 365 defines the number of business customers at each month end as the total number of customers at that month end who have been billed for that month. 5. 365 defines the number of business minutes in a month as the number of minutes tracked by the carriers' systems which are billed to the Business Division's customers in that month. 3. Segmental analysis Turnover and loss or profit before taxation are classified below by class of business and by geographical area by origin, which is not materially different from geographical area by destination. Consumer Division Business Division Business Quarter ended Quarter ended Quarter ended Quarter ended Analysis 30 June 2000 30 June 1999 30 June 2000 30 June 1999 (£'000) Turnover Consumer 1,084 144 - - internet Audiotext 4,982 3,266 - - Business - - 3,596 1,199 services Other 340 - - - 6,406 3,410 3,596 1,199 Continuing 5,428 3,410 3,596 1,199 operations Acquisitions 978 - - - Cost of 3,583 1,741 2,416 831 sales Gross profit 2,823 1,669 1,180 368 Administrati 4,123 1,043 2,229 498 ve expenses before goodwill amortisation, NIC and similar taxes on share options Operating (1,300) 626 (1,049) (130) (loss)/profit before goodwill amortisation, NIC and similar taxes on share options Goodwill 5,443 507 389 - amortisation Provision (152) - (143) - for NIC and similar taxes on share options Operating (6,591) 119 (1,295) (130) (loss)/profit Continuing (6,752) 119 (1,295) (130) operations Acquisitions 161 - - - Net interest 146 - 24 (1) receivable/ (payable) (Loss)/profit (6,445) 119 (1,271) (131) on ordinary activities before taxation Group Overhead Total Group Business Quarter ended Quarter ended Quarter ended Quarter ended Analysis 30 June 2000 30 June 1999 30 June 2000 30 June 1999 (£'000) Turnover Consumer - - 1,084 144 internet Audiotext - - 4,982 3,266 Business - - 3,596 1,199 services Other - - 340 - - - 10,002 4,609 Continuing - - 9,024 4,609 operations Acquisitions - - 978 - Cost of - - 5,999 2,572 sales Gross profit - - 4,003 2,037 Administrative 1,039 219 7,391 1,760 expenses before goodwill amortisation, NIC and similar taxes on share options Operating (1,039) (219) (3,388) 277 (loss)/profit before goodwill amortisation, NIC and similar taxes on share options Goodwill - - 5,832 507 amortisation Provision (246) - (541) - for NIC and similar taxes on share options Operating (793) (219) (8,679) (230) (loss)/profit Continuing (793) (219) (8,840) (230) operations Acquisitions - - 161 - Net interest 572 64 742 63 receivable/ (payable) (Loss)/profit (221) (155) (7,937) (167) on ordinary activities before taxation Geographical analysis (£'000) Profit/(loss) before goodwill amortisation and provision for NIC and similar taxes on share Turnover options. Quarter ended Quarter ended Quarter ended Quarter ended 30 June 2000 30 June 1999 30 June 2000 30 June 1999 United Kingdom 9,873 4,469 (2,515) 267 France 71 - (559) - Germany - 73 (2) 17 Chile 39 67 (20) (7) South Africa 3 - (162) - USA 16 - (130) - 10,002 4,609 (3,388) 277 4. Loss per ordinary share of 0.25p each Quarter ended Quarter Ended Year ended 30 June 30 June 31 March 2000 2000 2000 £'000 £'000 £'000 restated (Loss)/profit for the (2,618) 363 (4,549) period before the following: Goodwill amortisation (5,832) (507) (5,097) Provision for NIC and 541 - (704) similar taxes on share options Shares issued at below - - (2,261) market value Loss for the period (7,909) (144) (12,611) Weighted average number of shares in the period: Basic and diluted 197,187,014 132,297,015 154,120,345 Basic and diluted (1.3p) 0.3p (2.9p) (loss)/earnings per share before amortisation of goodwill, provision for NIC and similar taxes on share options and shares issued at below market value Goodwill amortisation (3.0p) (0.4p) (3.3p) Provision for NIC and 0.3p - (0.5p) similar taxes on share options Shares issued at below - - (1.5p) market value Basic and diluted (4.0p) (0.1p) (8.2p) (loss)/earnings per share The weighted average number of shares has been restated to reflect the 4-for- 1 share split in November 1999. None of the contingently issuable shares or share options gives rise to a dilution in the loss per share due to the losses made in the period. 5 Share capital and reserves Ordinary Shares to Share Merger Profit and share be issued premium reserve loss account capital account £'000 £'000 £'000 £'000 £'000 At 1 April 2000 493 80 72,220 34,844 (14,688) Prior year adjustment - - - - 1,992 Retained loss for the - - - - (7,909) period Exchange adjustments - - - - (47) Shares issued in - - 13 - - respect of share options exercised Shares issued for 5 - - 2,368 - acquisitions Premium on shares - - 87 - - issued to employee Contingent share - 450 - - - consideration for acquisitions Movement in fair - (60) - - - value of contingent share consideration At 30 June 2000 498 470 72,320 37,212 (20,652) On 19 April 2000 the Company acquired the remaining 52.5% of shares in G- Telecommunications Limited. The consideration for the acquisition was £1,187,000 satisfied by £112,000 in cash, £619,000 by the allotment of 397,760 ordinary shares in the Company and a contingent consideration of up to £450,000 of shares payable on meeting certain revenue targets. Costs of £6,000 were capitalised as part of the investment. The difference between the fair value and nominal value of the shares has been transferred to the merger reserve. On 27 April 2000 the Company acquired the entire issued share capital of Teletalk Limited. The consideration for the acquisition was £5,891,000 satisfied by £3,000,000 in cash, £1,754,000 by the allotment of 1,308,900 ordinary shares in the Company and a further £1,000,000 in cash to be paid over the following two years subject to performance targets being met. Costs of £137,000 were capitalised as part of the investment. The difference between the fair value and nominal value of the shares has been transferred to the merger reserve. 6. Reconciliation of movement in shareholders' funds Quarter ended Quarter ended Year ended 30 June 30 June 31 March 2000 1999 2000 £'000 £'000 £'000 Opening shareholders' funds 94,941 14,629 14,629 (originally £92,949 before adding prior year adjustment of £1,992) Loss for the period (7,909) (144) (12,611) New share capital (net of - 2,042 60,826 expenses) issued for cash Shares issued for 2,373 - 29,949 acquisitions Premium on shares issued to 87 - - employees Reversal of charge in respect - - 2,076 of shares issued at below market value Net movement in contingent 390 - 80 share consideration Employee share options 13 - 9 exercised Exchange adjustments offset (47) (4) (17) in reserves Closing shareholders' funds 89,848 16,523 94,941 7. Net cash outflow from operating activities Quarter ended Quarter ended Year ended 30 June 30 June 31 March 2000 1999 2000 restated £'000 £'000 £'000 Operating loss (8,679) (230) (13,971) Depreciation 315 78 408 Amortisation of 5,872 507 5,130 intangible assets (Increase)/decrease in (9) (7) (186) stock (Increase)/decrease in (1,638) (579) (3,669) debtors Increase/(decrease) in 62 (409) 2,741 creditors/provisions Loss on disposal of - - 8 fixed assets Charge in respect of - - 2,076 shares issued at below market value (4,077) (640) (7,463) 8. Acquisitions (a) G-Telecommunications Limited On 19 April 2000, 365 acquired the remaining issued share capital of G- Telecommunications Limited for a total estimated consideration of £1,187,000. £'000 Book value of net assets - acquired Goodwill 1,187 Cost of acquisition 1,187 Comprising: Cash 112 Shares issued 619 Contingent share 450 consideration Acquisition costs 6 1,187 Goodwill arising on the acquisition of the remaining 52.5% of G- Telecommunications is being amortised on a straight-line basis over the estimated economic useful life of 5 years. (b) Teletalk Limited On 27 April 2000, 365 acquired the entire issued share capital of Teletalk Limited for a total consideration of £5,891,000. £'000 Fair value of net assets acquired 186 Goodwill 5,705 Cost of acquisition 5,891 Comprising: Cash 3,000 Shares issued 1,754 Contingent cash 1,000 consideration Acquisition costs 137 5,891 Goodwill arising on the acquisition of Teletalk is being amortised on a straight line basis over the estimated economic useful life of 5 years. MORE TO FOLLOW

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